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StoryPoint Shaker Heights (HarborChase)
Assisted Living & Memory Care · Shaker Heights, OH
Exterior view of a senior living facility Modern interior lobby with seating and decor Bright dining room with tables set for a meal Elegant dining room with stylish decor and furnishings

StoryPoint Shaker Heights (HarborChase)

Assisted Living & Memory Care · Shaker Heights, OH
17000 Van Aken Blvd, Shaker Heights, OH 44120 View map
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Overview of StoryPoint Shaker Heights (HarborChase)

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StoryPoint Shaker Heights (HarborChase) offers assisted living and memory care in Shaker Heights, OH. Assisted living provides help with daily tasks while a resident keeps an apartment, while memory care provides a secured setting with supervision for someone at risk of wandering. Offering both care levels may suit a resident whose needs grow over time without requiring a move to another community.

The community is in the Chagrin-Lee neighborhood, with studio, suite, one-bedroom, and two-bedroom housing options. A studio provides one private space, while a two-bedroom residence can suit a couple moving together or someone who wants a companion. Pets are allowed, so a resident may be able to bring a pet when moving in.

A Walk Score of 66 places the area in the somewhat walkable band. Some errands can be completed on foot for a resident who wants to walk to nearby destinations. Jennifer Hunt serves as the administrator.

Facility Direct Line (216) 293-4263
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By The Numbers

Community insights.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #101 / 104Years in operation — State benchmarked This assisted living community is ranked 101st out of 104 assisted living communities we track in Ohio for years in operation. Shows how long this facility has been in operation compared to other Ohio facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Ohio that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
2 years
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #60 / 425Walk Score — State benchmarked This assisted living community is ranked 60th out of 425 assisted living communities we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Ohio that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
66 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A Not Accredited
How BBB ratings work

About This Community

License Details

Facility TypeResidential Care Facility
StatusActive
CountyCuyahoga

Ownership & Operating Entity

StoryPoint Shaker Heights (HarborChase) is administered by Jennifer Hunt.

Leadership

Director of NursingJENNIFER HUNT

Staffing & Medical

1 service
24-Hour Staff

Additional Services

2 services
Appointment Coordination
HousekeepingListed as: Housekeeping and flat linen services

Contact Information

Email jennifer.hunt@storypoint.com
Fax(614) 417-1370

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Salon
Arts & Crafts
Golf Course
Café
Nature Trails
Private Dining Room
Activities
Ladies' Coffee
Bridge Club
Tai Chi
Walking Club
Outings
Pet Therapy Visits
Flower Arranging
Live Music Performances
Seated Yoga and Stretching
Bingo
Manicures
Happy Hour
Essential Oils and Coloring
Movie Night
Theme Parties

Faith & Spiritual Life

Daily Devotionals

Dining & Nutrition

InfoSourced directly from the team at StoryPoint Shaker Heights (HarborChase).
  • Private dining room for family events.

Room Accommodations

Building Type3-story
Room Sizes
270 sq. ft 308 sq. ft 522 sq. ft 524 sq. ft 528 sq. ft 567 sq. ft 637 sq. ft 656 sq. ft 796 sq. ft 849 sq. ft 908 sq. ft
Room Types
Studio Suite 1 Bed 2 Bed
In-Room Features
Private Kitchen In Units

Contact StoryPoint Shaker Heights (HarborChase)

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Show Inspection Reports

Living Spaces & Floor Plans for StoryPoint Shaker Heights (HarborChase)

Floor plan 1
Floor plan 1
Layout
Floor plan 2
Floor plan 2
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Floor plan 3
Floor plan 3
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Floor plan 4
Floor plan 4
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Places of interest near StoryPoint Shaker Heights (HarborChase)

Address 1.8 miles from city center Info Estimated distance in miles from Shaker Heights's city center to StoryPoint Shaker Heights (HarborChase)'s address, calculated via Google Maps.

Calculate Travel Distance to StoryPoint Shaker Heights (HarborChase)

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Compare Assisted Living around Shaker Heights

Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A score out of 100 based on in-person interviews with residents, conducted by an independent third party on behalf of the Ohio Department of Aging. Residents are asked about staff, activities, meals, administration, and overall experience. <em>Source: Ohio Long-Term Care Quality Navigator</em>
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
Shaker Gardens Assisted Living
AL
HOS
MC
NH
PC
RC
SNF
Shaker Heights
124
Facility 124
OH AVG 68
Rank #20 / 219
No
15
Facility 15
OH AVG 41
Rank #367 / 425
--Lara Walker
76
Facility 76
OH AVG 85.9
Rank #172 / 180
0
Hamlet at Chagrin Falls
AL
IL
MC
Chagrin Falls
78
Facility 78
OH AVG 68
Rank #83 / 219
No
78
Facility 78
OH AVG 41
Rank #28 / 425
--Debbie Cirillo-
6
Facility 6
OH AVG 2
Rank #124 / 152
The Woodlands of Shaker Heights
AL
MC
Shaker Heights (Chagrin-Lee)
59
Facility 59
OH AVG 68
Rank #110 / 219
Yes
71
Facility 71
OH AVG 41
Rank #45 / 425
Studio / 1 Bed--
85
Facility 85
OH AVG 85.9
Rank #99 / 180
13
Facility 13
OH AVG 2
Rank #140 / 152
StoryPoint Shaker Heights (HarborChase)
AL
MC
Shaker Heights (Chagrin-Lee)-Yes
66
Facility 66
OH AVG 41
Rank #60 / 425
Studio / Suite / 1 Bed / 2 BedAJennifer Hunt--
HarborChase of Shaker Heights
AL
MC
Shaker Heights (Chagrin-Lee)-Yes
67
Facility 67
OH AVG 41
Rank #55 / 425
Suite / 1 Bed / 2 Bed-Jennifer Hunt--

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other OH assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Ohio

StoryPoint Shaker Heights (HarborChase) is located in Shaker Heights, Ohio.
Here are the financial assistance programs available to residents in Ohio.

Get Financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+
General Ohio resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Administered through regional agencies; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+
General Ohio resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OH

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized)
General OH resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month (individual); QIT required.
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Covers ~300 facilities; room/board not included (separate cost).

Benefits
Personal care Meals Medication management Transportation (~$3,000-$4,000/month value)

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+
General OH resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OH

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled
General OH resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OH

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized
General OH resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
OH

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
OH

12 AAAs; rural/low-income priority; volunteer respite option.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OH resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OH

High veteran demand; supports care in multiple settings.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled)
General OH resident, homeowner, low-income.
Income Limits (2025) ~$38,500/year individual, adjusted annually
Asset Limits Not assessed; home ownership required.
OH

Reduces taxable value by $25,000; applies to primary residence.

Benefits
Tax reduction (~$400-$800/year avg., varies by county)

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized
General OH resident, homeowner, hardship post-Jan 21, 2020.
Income Limits (2025) ~$147,600/year family of 4, 150% AMI; varies by county
Asset Limits Not assessed; hardship-focused.
OH

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

Benefits
Mortgage aid ($25,000 max) Utility/property tax aid ($5,000 avg.)

Frequently Asked Questions about StoryPoint Shaker Heights (HarborChase)

What neighborhood is StoryPoint Shaker Heights (HarborChase) in?

StoryPoint Shaker Heights (HarborChase) is in the Chagrin-Lee neighborhood of Shaker Heights.

Who is the Director of Nursing at StoryPoint Shaker Heights (HarborChase)?

Jennifer Hunt is the Director of Nursing at StoryPoint Shaker Heights (HarborChase).

Is StoryPoint Shaker Heights (HarborChase) in a walkable area?

StoryPoint Shaker Heights (HarborChase) has a walk score of 66. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

How long has StoryPoint Shaker Heights (HarborChase) been in business?

StoryPoint Shaker Heights (HarborChase) has been operating for approximately 2 years, based on available licensing and registration records.

Are pets allowed at StoryPoint Shaker Heights (HarborChase)?

Yes, StoryPoint Shaker Heights (HarborChase) allows residents to bring their pets.

What is the best email address for StoryPoint Shaker Heights (HarborChase)?

The team at StoryPoint Shaker Heights (HarborChase) can be reached at JENNIFER.HUNT@STORYPOINT.COM.

Who is the administrator of StoryPoint Shaker Heights (HarborChase)?

Jennifer Hunt is the administrator of StoryPoint Shaker Heights (HarborChase).

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