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Terra Pointe Memory Care
Assisted Living, Memory Care & Respite Care · Glendale, AZ
Exterior view of Terra Pointe Memory Care facility Exterior view of Terra Pointe Memory Care facility Bright dining room with tables and chairs Outdoor courtyard with seating and shade Bright and inviting private resident room Cozy private resident room with a TV and window Common area with a seating arrangement and decor

Terra Pointe Memory Care

Assisted Living, Memory Care & Respite Care · Glendale, AZ
5330 W Union Hills Dr, Glendale, AZ 85308 View map Calculator: See prices in your area
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Overview of Terra Pointe Memory Care

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Terra Pointe is Glendale’s premier memory care community that boasts an elegant and professional atmosphere that ensures a service delivered with compassion and respect. The memory care center promotes a lifestyle centered on residents receiving personalized care tailored to their unique needs. The team of compassionate and professional staff crafts an atmosphere of warmth and comfort where seniors can feel amplified in finding new possibilities in the community.
Terra Pointe is where comfort and growth are found through an elevated lifestyle. Residents are encouraged to take advantage of the memory care benefits, such as specialized memory care activities, enriching programs, social gatherings, an on-site movie room, scheduled outings, a full-service salon, a fitness center, and private apartments.

Facility Direct Line (602) 737-3128
Facility Direct Line (602) 737-3128
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By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 84 Rank #157 / 521Bed count — State benchmarkedThis home is ranked 157th out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. Rank #218 / 548Years in operation — State benchmarkedThis home is ranked 218th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
11 years
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #423 / 775Walk Score — State benchmarkedThis home is ranked 423rd out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
35 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Center
IssuanceJuly 20, 2017
License NumberAL10415C
QualificationHealth Care

Ownership & Operating Entity

Terra Pointe Memory Care is administered by Candice A Fine.

OwnerTerra Point I, LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactAndrea Perkins (per state records, record updated Jul 2026)

Contact Terra Pointe Memory Care

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 0 Worse No metrics in this bucket. 5 Better Metrics better than Arizona average:
• Total deficiencies (58% below)
• Deficiencies per inspection (59% below)
• Enforcement actions (100% below)
• Total complaints (33% below)
• Complaints per year (35% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 512 This facility has 58% fewer total deficiencies than a typical Arizona assisted living residence (5 vs. AZ avg 12).↓ 58% better Rank #202 / 487 Total deficiencies — State benchmarked This home is ranked 202nd out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.02.41 This facility has 59% fewer deficiencies per inspection than a typical Arizona assisted living residence (1 vs. AZ avg 2.41).↓ 59% better Rank #162 / 487 Deficiencies per inspection — State benchmarked This home is ranked 162nd out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 00.9 This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 55 This facility has total inspections in line with the Arizona average (5 vs. AZ avg 5).— At avg

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 46 This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #354 / 490 Total complaints — State benchmarked This home is ranked 354th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2023. 1.32 This facility has 35% fewer complaints per year than a typical Arizona assisted living residence (1.3 vs. AZ avg 2).↓ 35% better
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / Companion Suite

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
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Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Places of interest near Terra Pointe Memory Care

Address 8.1 miles from city center Info Estimated distance in miles from Glendale's city center to Terra Pointe Memory Care's address, calculated via Google Maps. — 1.53 miles to nearest hospital (Abrazo Arrowhead Campus)

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Compare Assisted Living around Glendale

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Inspira Arrowhead by Cogir
AL
IL
MC
Glendale (Arrowhead Ranch)
200
Facility 200
AZ AVG 54
Rank #17 / 521
Yes
21
Facility 21
AZ AVG 38
Rank #572 / 775
Studio / 1 Bed / 2 Bed
2
Facility 2
AZ AVG 12
Rank #468 / 548
-Tracy L Colburn3
2
Facility 2
AZ AVG 6
Rank #273 / 490
9
Facility 9
AZ AVG 9
Rank #289 / 487
3.0
Facility 3.0
AZ AVG 1.8
Rank #344 / 487
Orchard Pointe at Arrowhead
AL
MC
RC
Glendale (Coventry Estates)
120
Facility 120
AZ AVG 54
Rank #82 / 521
Yes
62
Facility 62
AZ AVG 38
Rank #130 / 775
-
9
Facility 9
AZ AVG 12
Rank #254 / 548
-Jennifer Hellbusch8
4
Facility 4
AZ AVG 6
Rank #354 / 490
14
Facility 14
AZ AVG 9
Rank #361 / 487
1.8
Facility 1.8
AZ AVG 1.8
Rank #246 / 487
Terra Pointe Memory Care
AL
MC
RC
Glendale
84
Facility 84
AZ AVG 54
Rank #157 / 521
No
35
Facility 35
AZ AVG 38
Rank #423 / 775
1 Bed / Companion Suite
11
Facility 11
AZ AVG 12
Rank #218 / 548
A+Candice A Fine5
4
Facility 4
AZ AVG 6
Rank #354 / 490
5
Facility 5
AZ AVG 9
Rank #202 / 487
1.0
Facility 1.0
AZ AVG 1.8
Rank #162 / 487
Thunderbird Senior Living
AL
IL
MC
Glendale
84
Facility 84
AZ AVG 54
Rank #157 / 521
Yes
54
Facility 54
AZ AVG 38
Rank #207 / 775
Studio / 1 Bed / 2 Bed
39
Facility 39
AZ AVG 12
Rank #21 / 548
A+Michael D Brown5
3
Facility 3
AZ AVG 6
Rank #324 / 490
20
Facility 20
AZ AVG 9
Rank #406 / 487
4.0
Facility 4.0
AZ AVG 1.8
Rank #395 / 487
Legends Senior Living
AL
RESC
Glendale (Arrowhead Ranch)
10
Facility 10
AZ AVG 54
Rank #237 / 521
No
62
Facility 62
AZ AVG 38
Rank #130 / 775
Private Rooms / Semi-Private Rooms
22
Facility 22
AZ AVG 12
Rank #84 / 548
-Tabita P Stanciu2
0
Facility 0
AZ AVG 6
Rank #1 / 490
0
Facility 0
AZ AVG 9
Rank #1 / 487
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 487
View all Nearby Homes

Financial Assistance for
Assisted Living in Arizona

Terra Pointe Memory Care is located in Glendale, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Terra Pointe Memory Care

Who is the owner of Terra Pointe Memory Care?

Terra Pointe Memory Care is legally operated by Terra Point I, LLC, and administered by Candice A Fine.

Is Terra Pointe Memory Care in a walkable area?

Terra Pointe Memory Care has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Terra Pointe Memory Care?

According to AZ state health department records, Terra Pointe Memory Care's license number is AL10415C.

How long has Terra Pointe Memory Care been in business?

Terra Pointe Memory Care has been operating for approximately 11 years, based on available licensing and registration records.

Are pets allowed at Terra Pointe Memory Care?

No, Terra Pointe Memory Care has a no-pet policy.

Who is the administrator of Terra Pointe Memory Care?

Candice A Fine is the administrator of Terra Pointe Memory Care.

How many beds does Terra Pointe Memory Care have?

Terra Pointe Memory Care has 84 beds.

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