The Bristal at Westbury
Assisted Living, Independent Living & Memory Care · Westbury, NY
The Bristal at Westbury
Assisted Living, Independent Living & Memory Care · Westbury, NY
Located in Westbury, NY, The Bristal at Westbury provides a dynamic assisted living experience catered to the requirements and preferences of its residents. Residents can choose from friendship suites, studios, or one-bedroom apartments, each equipped with a kitchenette and private bathroom. The community’s Reflections Memory Care area offers outstanding care, including assistance for dementia and Alzheimer’s patients. Residents get three delectable meals daily, housekeeping, laundry, and round-the-clock security. Scheduled transportation makes it simple to go to local amenities, and trips to NYC are made convenient by the LIRR’s proximity.
Committed to creating an engaging environment, The Bristal at Westbury offers a range of amenities and activities to foster social connections and wellness. Residents may stay active with amenities, including a fitness facility and putting green, while the Bistro Grille serves beverages all day long. With a billiards club, movie theater, library, and creative arts studio, the community offers plenty of engaging activities all year round. The Bristal at Westbury aims to offer contemporary, enjoyable, and meaningful living where people feel completely at home.
180-bed community Rank #268 / 748Bed count — State benchmarkedThis home is ranked 268th out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 84 / 100 Rank #402 / 1173Walk Score — State benchmarkedThis home is ranked 402nd out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeEnriched Housing Program
CountyNassau
The Bristal at Westbury is legally operated by Westbury Senior Living Inc.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
1 violation
7 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
10 points above the New York average for assisted living residences (83/100)
Rank #97 / 593 in New York Inspection Score — State benchmarked This home is ranked 97th out of 593 homes in New York. Shows this facility's inspection score compared to the New York average among 593 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 10 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Complaint visits (17% above) 5 Better Metrics better than New York average:
• Total violations (93% below)
• Violations per year (93% below)
• Violations per inspection (94% below)
• Inspections with violations (75% below)
• Inspection violation rate (68% below)
• Complaint visits (17% above) 5 Better Metrics better than New York average:
• Total violations (93% below)
• Violations per year (93% below)
• Violations per inspection (94% below)
• Inspections with violations (75% below)
• Inspection violation rate (68% below)
Latest Inspection
June 2, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 7 | 9 | This facility has had 22% fewer total inspections than the New York average (7 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 22% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 1 | 4 | This facility has 75% fewer inspections with violations than a typical New York assisted living residence (1 vs. NY avg 4).↓ 75% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 14% | 44% | This facility has 30 percentage points lower inspection violation rate than a typical New York assisted living residence (14% vs. NY avg 44%).↓ 30% better Rank #99 / 318 Inspection violation rate — State benchmarked This home is ranked 99th out of 318 homes in New York. Shows this facility's % of inspections with violations compared to the New York average among 318 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 7 | 6 | This facility has 17% more complaint visits than a typical New York assisted living residence (7 vs. NY avg 6).↑ 17% worse Rank #233 / 318 Complaint visits — State benchmarked This home is ranked 233rd out of 318 homes in New York. Shows this facility's complaint-related visits compared to the New York average among 318 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 14.5 | This facility has 93% fewer total violations than a typical New York assisted living residence (1 vs. NY avg 14.5).↓ 93% better Rank #103 / 318 Total violations — State benchmarked This home is ranked 103rd out of 318 homes in New York. Shows this facility's violations compared to the New York average among 318 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per year
Average violations per year since 2021.
| 0.2 | 2.9 | This facility has 93% fewer violations per year than a typical New York assisted living residence (0.2 vs. NY avg 2.9).↓ 93% better |
|
Violations per inspection
Average violations per inspection.
| 0.1 | 1.6 | This facility has 94% fewer violations per inspection than a typical New York assisted living residence (0.1 vs. NY avg 1.6).↓ 94% better Rank #103 / 318 Violations per inspection — State benchmarked This home is ranked 103rd out of 318 homes in New York. Shows this facility's violations per inspection compared to the New York average among 318 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violation breakdown
Per-category split of the 1 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 1 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1
Resident Services
NY avg: 2.9
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 2, 2025 complaint investigation found no violations or deficiencies.
- November 12, 2024 complaint investigation cited one deficiency for medication assistance system in resident services.
- All other complaint investigations from April 6, 2021 through May 23, 2024 found no violations.
Lawsuit overview for The Bristal at Westbury
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
3
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
3
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
3
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
3
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2015
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2015
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2021
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2021What does this home offer?
Pets Allowed
Housing Options: Suite / Studio / 1 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for The Bristal at Westbury
Reviews
The Bristal at Westbury Reviews
John doe
To whom it may concern, I’m writing to warn everyone to stay far away from Westbury at Bristol. This place is an absolute nightmare. The hallways are filthy, dark, and smell like mold and urine. You can hear rats and mice scurrying around in the walls and ceilings at night—it’s disgusting. The rooms are even worse. Stained carpets, peeling wallpaper, and a constant musty smell that never goes away. The bathrooms are grimy and barely functional. On top of all that, the elevators are a complete joke—they break down constantly, trap people for long periods, and leave elderly guests stuck on the wrong floor with no help. This entire building is poorly managed, dirty, and unsafe. Do yourself a favor and avoid Westbury at Bristol at all costs. It’s not fit for human beings. A very unhappy former guest
Rating Their Experiences
What do you like most about living here?
TERRIBLE EXPERIENCE FOR A WHOLE YEAR OF ABUSE AND NEGLECT.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
No
Are the common areas pleasant and comfortable for socializing or relaxing?
Yes
How do you feel about the level of social interaction available with other residents?
Ok
How was the units offered in this community?
Slales representative
Do you feel safe living in this community?
No
How well do you think the community handles emergencies or unexpected events?
They just send you too the hospital..
How would you rate the quality and variety of the meals? (1-5)
3
Are special diets handled well?
No
Is the dining schedule flexible enough to meet your preferences?
No
Are there any hidden fees or unexpected charges?
Yes
Would you recommend this community to others looking for senior living options?
HELL NO!
Is there anything you wish you knew before moving in?
I wish I knew about the infestion of mice , broken elevators and lack of them and the food quality same food being served week in and week out and last but least the over priced fees that they charge unexpectedly pure scam and cons.
Places of interest near The Bristal at Westbury
0.2 miles from city center
Estimated distance in miles from Westbury's city center to The Bristal at Westbury's address, calculated via Google Maps.
— 5.94 miles to nearest hospital (Plainview Hospital)
Calculate Travel Distance to The Bristal at Westbury
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Compare Assisted Living around Long Island
The information below is reported by the New York State Department of Health.
| Island Assisted Living | AL | Hempstead (Hempstead Town House Condominiums) | 200
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#396 / 593 | 18 | 33.3%
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NY AVG
44.4%
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#131 / 318 | 17
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17
NY AVG
6
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#302 / 318 | 22
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22
NY AVG
14.5
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#276 / 318 | 1.2
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1.2
NY AVG
1.6
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#220 / 318 | Private / Semi-Private Rooms | A+ |
| Long Beach Assisted Living | AL | Long Beach (City Of Long Beach) | 200
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200
NY AVG
160
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#169 / 748 | No |
70
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70
NY AVG
63
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#610 / 1173 | Hempstead Alp, LLC | 84
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84
NY AVG
83
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#278 / 593 | 32 | 15.6%
Facility
15.6%
NY AVG
44.4%
Rank
#101 / 318 | 30
Facility
30
NY AVG
6
Rank
#317 / 318 | 10
Facility
10
NY AVG
14.5
Rank
#226 / 318 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#115 / 318 | Studio / Semi-Private Rooms | A+ |
| The Bristal at Westbury | AL IL MC | Westbury (Village Of Westbury) | 180
Facility
180
NY AVG
160
Rank
#268 / 748 | Yes |
84
Facility
84
NY AVG
63
Rank
#402 / 1173 | Westbury Senior Living Inc | 93
Facility
93
NY AVG
83
Rank
#97 / 593 | 7 | 14.3%
Facility
14.3%
NY AVG
44.4%
Rank
#99 / 318 | 7
Facility
7
NY AVG
6
Rank
#233 / 318 | 1
Facility
1
NY AVG
14.5
Rank
#103 / 318 | 0.1
Facility
0.1
NY AVG
1.6
Rank
#103 / 318 | Suite / Studio / 1 Bed | - |
| The Bristal at North Hills | AL | North Hills (South Service Road) | 140
Facility
140
NY AVG
160
Rank
#365 / 748 | Yes |
19
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19
NY AVG
63
Rank
#1033 / 1173 | Engel Burman Senior Housing At North Hills, Inc | - | 2 | 100%
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100%
NY AVG
44.4%
Rank
#286 / 318 | 0
Facility
0
NY AVG
6
Rank
#1 / 318 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 318 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 318 | Suite / Studio / 1 Bed / 2 Bed | - |
| Whisper Woods of Smithtown | AL MC | Smithtown (Town Of Smithtown) | 136
Facility
136
NY AVG
160
Rank
#377 / 748 | Yes |
24
Facility
24
NY AVG
63
Rank
#1005 / 1173 | Bsl Smithtown Operations, Inc | 89
Facility
89
NY AVG
83
Rank
#191 / 593 | 4 | 100%
Facility
100%
NY AVG
44.4%
Rank
#286 / 318 | 2
Facility
2
NY AVG
6
Rank
#97 / 318 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 318 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 318 | Studio / 1 Bed / 2 Bed | F |
Financial Assistance for
Assisted Living in New York
The Bristal at Westbury is located in Westbury, New York State.
Here are the financial assistance programs available to residents in New York State.
More homes from the same operator
Operated by
Bristal
Frequently Asked Questions about The Bristal at Westbury
What neighborhood is The Bristal at Westbury in?
The Bristal at Westbury is in the Village of Westbury neighborhood of Westbury.
Who is the owner of The Bristal at Westbury?
The Bristal at Westbury is legally operated by Westbury Senior Living Inc.
Is The Bristal at Westbury in a walkable area?
The Bristal at Westbury has a walk score of 84. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
How many beds does The Bristal at Westbury have?
The Bristal at Westbury has 180 beds.
Are there photos of The Bristal at Westbury?
Yes — there are 4 photos of The Bristal at Westbury in the photo gallery on this page.
What is the address of The Bristal at Westbury?
The Bristal at Westbury is located at 117 Post Ave, Westbury, NY 11590.
What is the phone number of The Bristal at Westbury?
(516) 333-9828 will put you in contact with the team at The Bristal at Westbury.
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