The Bristal at Westbury
Assisted Living, Independent Living & Memory Care · Westbury, NY
The Bristal at Westbury
Assisted Living, Independent Living & Memory Care · Westbury, NY
Located in Westbury, NY, The Bristal at Westbury provides a dynamic assisted living experience catered to the requirements and preferences of its residents. Residents can choose from friendship suites, studios, or one-bedroom apartments, each equipped with a kitchenette and private bathroom. The community’s Reflections Memory Care area offers outstanding care, including assistance for dementia and Alzheimer’s patients. Residents get three delectable meals daily, housekeeping, laundry, and round-the-clock security. Scheduled transportation makes it simple to go to local amenities, and trips to NYC are made convenient by the LIRR’s proximity.
Committed to creating an engaging environment, The Bristal at Westbury offers a range of amenities and activities to foster social connections and wellness. Residents may stay active with amenities, including a fitness facility and putting green, while the Bistro Grille serves beverages all day long. With a billiards club, movie theater, library, and creative arts studio, the community offers plenty of engaging activities all year round. The Bristal at Westbury aims to offer contemporary, enjoyable, and meaningful living where people feel completely at home.
180-bed community Rank #263 / 736Bed count — State benchmarkedThis home is ranked 263rd out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 84 / 100 Rank #399 / 1150Walk Score — State benchmarkedThis home is ranked 399th out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeEnriched Housing Program
CountyNassau
The Bristal at Westbury is legally operated by Westbury Senior Living Inc.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. NY average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than New York average:
• Total violations (78% below)
• Violations per inspection (78% below)
• Inspections with violations (50% below)
• Inspection violation rate (56% below)
• Total complaints (91% below)
• Complaints per year (91% below)
• Total violations (78% below)
• Violations per inspection (78% below)
• Inspections with violations (50% below)
• Inspection violation rate (56% below)
• Total complaints (91% below)
• Complaints per year (91% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 8 | 9 | This facility has had 11% fewer total inspections than the New York average (8 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 11% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 2 | 4 | This facility has 50% fewer inspections with violations than a typical New York assisted living residence (2 vs. NY avg 4).↓ 50% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 25% | 57% | This facility has 32 percentage points lower inspection violation rate than a typical New York assisted living residence (25% vs. NY avg 57%).↓ 32% better Rank #58 / 323 Inspection violation rate — State benchmarked This home is ranked 58th out of 323 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 7 | 6 | This facility has had 17% more complaint visits than the New York average (7 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 17% more Rank #259 / 323 Complaint visits — State benchmarked This home is ranked 259th out of 323 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 18 | This facility has 78% fewer total violations than a typical New York assisted living residence (4 vs. NY avg 18).↓ 78% better Rank #101 / 323 Total violations — State benchmarked This home is ranked 101st out of 323 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 0.5 | 2.23 | This facility has 78% fewer violations per inspection than a typical New York assisted living residence (0.5 vs. NY avg 2.23).↓ 78% better Rank #73 / 323 Violations per inspection — State benchmarked This home is ranked 73rd out of 323 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 4 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 4 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
3
Resident Services
NY avg: 2.9
1
Retention and Standards
NY avg: 0.8
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 79 | This facility has 91% fewer total complaints than a typical New York assisted living residence (7 vs. NY avg 79).↓ 91% better |
|
Complaints per year
Average complaints per year since 2025.
| 7 | 79 | This facility has 91% fewer complaints per year than a typical New York assisted living residence (7 vs. NY avg 79).↓ 91% better |
Lawsuit overview for The Bristal at Westbury
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
3
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
3
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
3
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
3
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2015
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2015
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2021
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2021What does this home offer?
Pets Allowed
Housing Options: Suite / Studio / 1 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for The Bristal at Westbury
Reviews (1)
The Bristal at Westbury Reviews
John doe
To whom it may concern, I’m writing to warn everyone to stay far away from Westbury at Bristol. This place is an absolute nightmare. The hallways are filthy, dark, and smell like mold and urine. You can hear rats and mice scurrying around in the walls and ceilings at night—it’s disgusting. The rooms are even worse. Stained carpets, peeling wallpaper, and a constant musty smell that never goes away. The bathrooms are grimy and barely functional. On top of all that, the elevators are a complete joke—they break down constantly, trap people for long periods, and leave elderly guests stuck on the wrong floor with no help. This entire building is poorly managed, dirty, and unsafe. Do yourself a favor and avoid Westbury at Bristol at all costs. It’s not fit for human beings. A very unhappy former guest
Rating Their Experiences
What do you like most about living here?
TERRIBLE EXPERIENCE FOR A WHOLE YEAR OF ABUSE AND NEGLECT.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
No
Are the common areas pleasant and comfortable for socializing or relaxing?
Yes
How do you feel about the level of social interaction available with other residents?
Ok
How was the units offered in this community?
Slales representative
Do you feel safe living in this community?
No
How well do you think the community handles emergencies or unexpected events?
They just send you too the hospital..
How would you rate the quality and variety of the meals? (1-5)
3
Are special diets handled well?
No
Is the dining schedule flexible enough to meet your preferences?
No
Are there any hidden fees or unexpected charges?
Yes
Would you recommend this community to others looking for senior living options?
HELL NO!
Is there anything you wish you knew before moving in?
I wish I knew about the infestion of mice , broken elevators and lack of them and the food quality same food being served week in and week out and last but least the over priced fees that they charge unexpectedly pure scam and cons.
Places of interest near The Bristal at Westbury
0.2 miles from city center
Estimated distance in miles from Westbury's city center to The Bristal at Westbury's address, calculated via Google Maps.
— 5.94 miles to nearest hospital (Plainview Hospital)
Calculate Travel Distance to The Bristal at Westbury
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Compare Assisted Living around Long Island
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Long Beach Assisted Living | AL | Long Beach (City Of Long Beach) | 200
Facility
200
NY AVG
160
Rank
#164 / 736 | No |
70
Facility
70
NY AVG
64
Rank
#608 / 1,150 | Hempstead Alp, LLC | 31 | 13%
Facility
13%
NY AVG
56.5%
Rank
#43 / 323 | 30
Facility
30
NY AVG
6
Rank
#322 / 323 | 9
Facility
9
NY AVG
14.5
Rank
#167 / 323 | 0.3
Facility
0.3
NY AVG
2.2
Rank
#43 / 323 | Studio / Semi-Private Rooms | A+ |
| Island Assisted Living | AL | Hempstead | 200
Facility
200
NY AVG
160
Rank
#164 / 736 | No |
67
Facility
67
NY AVG
64
Rank
#636 / 1,150 | Newco Alp Inc | 16 | 25%
Facility
25%
NY AVG
56.5%
Rank
#58 / 323 | 17
Facility
17
NY AVG
6
Rank
#309 / 323 | 18
Facility
18
NY AVG
14.5
Rank
#233 / 323 | 1.1
Facility
1.1
NY AVG
2.2
Rank
#152 / 323 | Private / Semi-Private Rooms | A+ |
| The Bristal at Westbury | AL IL MC | Westbury (Village Of Westbury) | 180
Facility
180
NY AVG
160
Rank
#263 / 736 | Yes |
84
Facility
84
NY AVG
64
Rank
#399 / 1,150 | Westbury Senior Living Inc | 8 | 25%
Facility
25%
NY AVG
56.5%
Rank
#58 / 323 | 7
Facility
7
NY AVG
6
Rank
#259 / 323 | 4
Facility
4
NY AVG
14.5
Rank
#101 / 323 | 0.5
Facility
0.5
NY AVG
2.2
Rank
#73 / 323 | Suite / Studio / 1 Bed | - |
| The Bristal at Holtsville | AL IL MC | Holtsville (Express Drive North) | 166
Facility
166
NY AVG
160
Rank
#282 / 736 | Yes |
36
Facility
36
NY AVG
64
Rank
#904 / 1,150 | Eb Care At Farmingville LLC | 8 | 25%
Facility
25%
NY AVG
56.5%
Rank
#58 / 323 | 6
Facility
6
NY AVG
6
Rank
#237 / 323 | 2
Facility
2
NY AVG
14.5
Rank
#59 / 323 | 0.3
Facility
0.3
NY AVG
2.2
Rank
#43 / 323 | Studio / 1 Bed / 2 Bed | - |
| Whisper Woods of Smithtown | AL MC | Smithtown (Town Of Smithtown) | 136
Facility
136
NY AVG
160
Rank
#370 / 736 | Yes |
24
Facility
24
NY AVG
64
Rank
#1,003 / 1,150 | Bsl Smithtown Operations, Inc | 1 | 0%
Facility
0%
NY AVG
56.5%
Rank
#1 / 323 | 2
Facility
2
NY AVG
6
Rank
#145 / 323 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 323 | 0.0
Facility
0.0
NY AVG
2.2
Rank
#1 / 323 | Studio / 1 Bed / 2 Bed | C- |
Financial Assistance for
Assisted Living in New York
The Bristal at Westbury is located in Westbury, New York State.
Here are the financial assistance programs available to residents in New York State.
More homes from the same operator
Operated by
Bristal
Frequently Asked Questions about The Bristal at Westbury
What neighborhood is The Bristal at Westbury in?
The Bristal at Westbury is in the Village of Westbury neighborhood of Westbury.
Who is the owner of The Bristal at Westbury?
The Bristal at Westbury is legally operated by Westbury Senior Living Inc.
Is The Bristal at Westbury in a walkable area?
The Bristal at Westbury has a walk score of 84. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Are pets allowed at The Bristal at Westbury?
Yes, The Bristal at Westbury allows residents to bring their pets.
How many beds does The Bristal at Westbury have?
The Bristal at Westbury has 180 beds.
Has The Bristal at Westbury had any violations?
The Bristal at Westbury has had 4 reported violations since 2025 according to records from New York State Department of Health (NYSDOH).
Are there photos of The Bristal at Westbury?
Yes — there are 4 photos of The Bristal at Westbury in the photo gallery on this page.
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