We arrange tours, appointments, and even moving support so you don’t have to
Ideally settled in the heart of Palm Desert, CA, The Carlotta is a lavish senior living community that offers fulfilling and flexible senior living with a range of services for every retirement phase. Focusing on retirement and assisted living, The Carlotta features bright, spacious, and comfortable apartments ranging from a studio to 1 and 2-bedroom apartments. The community also offers 24-hour personal care support, on-site rehabilitation, and skilled nursing, ensuring its residents receive the right level of care that matches their needs.
Committed to helping their residents maximize their independence, fulfillment, and other aspects of their well-being, The Carlotta provides inviting gathering spaces with views of the desert landscape, light-filled interiors, great outdoor space, and various social and educational programs. Residents can choose from various amenities and services to enhance their lifestyle, including a full-service salon & spa, game room, outdoor swimming pools, fitness center, movie theater & auditorium, agility pet park, and more. The community also offers services such as restaurant-style dining, scheduled transportation, weekly housekeeping and linen service, and on-site maintenance to ensure its residents’ comfort and convenience.
Similar to the California average: 72.8%The Carlotta is legally operated by Well Oak Ccrc Tenant Llc; Oakmont Et Al, and administrated by John Brennan.
Key information about the people who lead and staff this community.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
12 points above the California average for assisted living residences (81/100)
Rank #242 / 1401 in California Inspection Score — State benchmarked This home is ranked 242nd out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Inspection score: 93 out of 100. Letter grade A. 12 points above the California average for assisted living residences (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 13 | 16 | This facility has 19% fewer total visits than a typical California assisted living residence (13 vs. CA avg 16).↓ 19% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 8 | 13 | This facility has 38% fewer complaint visits than a typical California assisted living residence (8 vs. CA avg 13).↓ 38% better Rank #762 / 1397 Complaint visits — State benchmarked This home is ranked 762nd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 4 | 7 | This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 1 | 4 | This facility has 75% fewer official inspections than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 4 | 10 | This facility has 60% fewer complaint investigations than a typical California assisted living residence (4 vs. CA avg 10).↓ 60% better |
Minimum Age: 62 Years Old
Pets Allowed
Room Sizes: 227 / 300 / 575 / 690 / 940 / 1140 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
4.1 miles from city center
Estimated distance in miles from Palm Desert's city center to The Carlotta's address, calculated via Google Maps.
— 0.94 miles to nearest hospital (Clinivoy Infusion)
Add your location
The Carlotta is located in Palm Desert, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Atria Hacienda |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Palm Desert | 266
Facility
266
CA AVG
103
Rank
#74 / 1657 | Yes |
75
Facility
75
CA AVG
57
Rank
#563 / 2092 | 77
Facility
77
CA AVG
81
Rank
#925 / 1401 | 5 | 39
Facility
39
CA AVG
13
Rank
#1314 / 1397 | 2
Facility
2
CA AVG
3
Rank
#600 / 1164 | 31
Facility
31
CA AVG
13
Rank
#123 / 1487 |
60.2%
Facility
60.2%
CA AVG
74.8%
Rank
#1098 / 1368 | - | Wg Hacienda Sh LP; Atria Management Co LLC | Studio / 1 Bed / 2 Bed |
| The Carlotta |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Palm Desert | 250
Facility
250
CA AVG
103
Rank
#86 / 1657 | Yes |
5
Facility
5
CA AVG
57
Rank
#2010 / 2092 | 93
Facility
93
CA AVG
81
Rank
#242 / 1401 | 1 | 8
Facility
8
CA AVG
13
Rank
#762 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 3
Facility
3
CA AVG
13
Rank
#1210 / 1487 |
76.0%
Facility
76.0%
CA AVG
74.8%
Rank
#1092 / 1368 | A+ | Well Oak Ccrc Tenant LLC; Oakmont Et Al | Studio / 1 Bed / 2 Bed |
| Segovia |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Palm Desert | 182
Facility
182
CA AVG
103
Rank
#208 / 1657 | Yes |
59
Facility
59
CA AVG
57
Rank
#1088 / 2092 | 95
Facility
95
CA AVG
81
Rank
#108 / 1401 | 1 | 2
Facility
2
CA AVG
13
Rank
#324 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 2
Facility
2
CA AVG
13
Rank
#1300 / 1487 |
79.1%
Facility
79.1%
CA AVG
74.8%
Rank
#615 / 1368 | - | Well Oak Ccrc Tenant LLC; Oakmont Management Group | Studio / 1 Bed / 2 Bed |
| Atria Palm Desert |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Palm Desert | 154
Facility
154
CA AVG
103
Rank
#327 / 1657 | Yes |
62
Facility
62
CA AVG
57
Rank
#982 / 2092 | 88
Facility
88
CA AVG
81
Rank
#513 / 1401 | 4 | 13
Facility
13
CA AVG
13
Rank
#953 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 30
Facility
30
CA AVG
13
Rank
#129 / 1487 |
43.5%
Facility
43.5%
CA AVG
74.8%
Rank
#1308 / 1368 | - | Wg Palm Desert Inc; Atria Management Co LLC | Studio / 1 Bed / 2 Bed |
The legal owner and operator of The Carlotta is Well Oak Ccrc Tenant Llc; Oakmont Et Al.
The Carlotta has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.
The Carlotta's occupancy is 76%.
John Brennan is the administrator of The Carlotta.
The Carlotta has 250 beds.
The Carlotta has no recently reported deficiencies or citations.
Yes — there are 5 photos of The Carlotta in the photo gallery on this page.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
