Atria Hacienda

Overview of Atria Hacienda

With more than 31 years of operation, Atria Hacienda is a residential care community in Palm Desert, California, that provides skilled nursing and post-acute rehabilitation. Along with a 266-bed capacity, its two-story building offers studio, suite, one-bedroom, and two-bedroom residences. Located in a highly walkable neighborhood with a Walk Score of 75, the community also gives residents and visiting families convenient access to nearby services and amenities.

Additionally, the community maintains about 60% occupancy with an average length of stay of 66 days, highlighting its focus on short-term recovery after illness, injury, or hospitalization. Medicare, Medicaid, and private pay are also accepted, providing families with flexible payment options.

Residents receive approximately 4 hours and 54 minutes of nursing care each day, including 17 minutes from registered nurses, 2 hours and 41 minutes of hands-on assistance from nurse aides, and 17 minutes from licensed nurses to support a variety of medical needs.

Facility Direct Line (760) 341-0890

266-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

31 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 75 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

60%

Lower than the California average: 72.8%

Occupied beds

160 / 266

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceSeptember 21, 1994

CountyRiverside

Atria Hacienda is legally operated by Wg Hacienda Sh LP and Atria Management Co LLC, and administered by Monique Moreira.

Since 2020 · 6 years of data 4 citations 49 total visits 39 complaint visits 5 official inspections 30 complaint investigations

Inspection Score

4 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average

Overall vs. CA average

Latest Inspection May 1, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	4	10	This facility has 60% fewer total citations than a typical California assisted living residence (4 vs. CA avg 10).↓ 60% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	2	3	This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #599 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 599th out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	4	This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Average citations per year since 2020.	0.7	1.7	This facility has 59% fewer citations per year than a typical California assisted living residence (0.7 vs. CA avg 1.7).↓ 59% better
Citations per inspection Average citations per inspection.	0.1	3.3	This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	49	16	This facility has 206% more total visits than a typical California assisted living residence (49 vs. CA avg 16).↑ 206% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	39	13	This facility has 200% more complaint visits than a typical California assisted living residence (39 vs. CA avg 13).↑ 200% worse Rank #1307 / 1388 Complaint visits — State benchmarked This home is ranked 1307th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	5	7	This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	30	10	This facility has 200% more complaint investigations than a typical California assisted living residence (30 vs. CA avg 10).↑ 200% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on September 25, 2025 found no deficiencies except one resident in memory care missed an annual medical assessment despite multiple requests.
A June 29, 2025 complaint investigation substantiated one deficiency for late medication administration without documentation, posing a health and safety risk to residents.
A May 10, 2022 complaint investigation substantiated two deficiencies for delayed hospital transfer after a resident fall and failure to provide required escorting services per care plan.

Show Inspection Reports

What does this home offer?

Pets Allowed

Room Sizes: 440 / 445 / 550 - 720 / 880 - 900 sq. ft.

Housing Options: Studio / Suite / 1 Bed / 2 Bed

Building Type: 2-story

Transportation Services

Fitness and Recreation

Living Spaces & Floor Plans for Atria Hacienda

1.4 miles from city center Estimated distance in miles from Palm Desert's city center to Atria Hacienda's address, calculated via Google Maps.

Quick search

Calculate Travel Distance to Atria Hacienda

Add your location

Compare Assisted Living around Palm Desert

The information below is reported by the California Department of Social Services and Department of Public Health.


Atria Hacienda	AL IL MC RC	Palm Desert	266 Facility 266 CA AVG 104 Rank #74 / 1648	Yes	75 Facility 75 CA AVG 57 Rank #562 / 2087	77 Facility 77 CA AVG 81 Rank #924 / 1399	5	39 Facility 39 CA AVG 13 Rank #1307 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	31 Facility 31 CA AVG 13 Rank #123 / 1494	60.2%	-	Wg Hacienda Sh LP And Atria Management Co LLC	Studio / Suite / 1 Bed / 2 Bed
The Carlotta	AL	Palm Desert	250 Facility 250 CA AVG 104 Rank #86 / 1648	Yes	5 Facility 5 CA AVG 57 Rank #2005 / 2087	93 Facility 93 CA AVG 81 Rank #242 / 1399	1	8 Facility 8 CA AVG 13 Rank #758 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	3 Facility 3 CA AVG 13 Rank #1215 / 1494	76.0%	A+	Well Oak Ccrc Tenant LLC And Oakmont Et Al	Studio / 1 Bed / 2 Bed
Segovia	AL IL	Palm Desert	182 Facility 182 CA AVG 104 Rank #209 / 1648	Yes	59 Facility 59 CA AVG 57 Rank #1086 / 2087	95 Facility 95 CA AVG 81 Rank #108 / 1399	1	2 Facility 2 CA AVG 13 Rank #324 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	3 Facility 3 CA AVG 13 Rank #1215 / 1494	79.1%	-	Well Oak Ccrc Tenant LLC And Oakmont Management Group	Studio / 1 Bed / 2 Bed
Atria Palm Desert	AL IL RC	Palm Desert	154 Facility 154 CA AVG 104 Rank #327 / 1648	Yes	62 Facility 62 CA AVG 57 Rank #980 / 2087	88 Facility 88 CA AVG 81 Rank #513 / 1399	4	13 Facility 13 CA AVG 13 Rank #949 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	30 Facility 30 CA AVG 13 Rank #133 / 1494	43.5%	-	Wg Palm Desert Inc And Atria Management Co LLC	Studio / 1 Bed

View all Nearby Homes

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of Atria Hacienda?

Atria Hacienda is legally operated by Wg Hacienda Sh LP and Atria Management Co LLC, and administered by Monique Moreira.

Is Atria Hacienda in a walkable area?

Atria Hacienda has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Atria Hacienda?

Atria Hacienda's occupancy is 60%.

Are pets allowed at Atria Hacienda?

Yes, Atria Hacienda allows residents to bring their pets.

Who is the administrator of Atria Hacienda?

Monique Moreira is the administrator of Atria Hacienda.

How many beds does Atria Hacienda have?

Atria Hacienda has 266 beds.

Has Atria Hacienda had any citations?

Atria Hacienda has had 4 reported citations since 2020 according to records from California Department of Social Services (CDSS).

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance