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The Crossings at Ironbridge
Assisted Living & Memory Care · Chester, VA
Exterior view of The Crossings at Ironbridge entrance Outdoor courtyard with seating and garden features A cozy activity room with seating and a piano Residents enjoying meals in a dining room setup

The Crossings at Ironbridge

Assisted Living & Memory Care · Chester, VA
6701 Ironbridge Pkwy, Chester, VA 23831 View map Calculator: See prices in your area
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Overview of The Crossings at Ironbridge

Enjoy the lifestyle of your dreams with the distinct senior living community of The Crossings at Ironbridge situated in the quiet Ironbridge Parkway, Chester, VA, that provides assisted living and memory care. Featuring well-designed and spacious residences with several studio and one-bedroom floor plans, the community ensures seniors experience unrivaled comfort and safety. A respectful and highly qualified team strives to deliver the highest quality of care and assistance for seniors to thrive and reach their full potential.

A robust calendar of enjoyable recreational activities and exciting events accompanies residents as they go about their day, ensuring they stay active and happily connected with their surroundings. Indulge in delightful and healthy meals catering to nutritional requirements and tastes. The Crossings at Ironbridge ease seniors’ minds and encourage them to cherish every moment of their golden years.

Facility Direct Line (804) 318-3304
Facility Direct Line (804) 318-3304
Bed community size
96-bed community Rank #163 / 365Bed count — State benchmarkedThis home is ranked 163rd out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 41 / 100 Rank #240 / 446Walk Score — State benchmarkedThis home is ranked 240th out of 446 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: C- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
70%
Rank #169 / 297Occupancy rate — State benchmarkedThis home is ranked 169th out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
67 / 96
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
QualificationNon-Ambulatory | Residential and Assisted Living Care | Special Care Unit

Ownership & Operating Entity

The Crossings at Ironbridge is administered by Melissa Freeman.

Contact Information

Business Hours24 HOURS , 7 days

Contact The Crossings at Ironbridge

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 45 deficiencies 10 complaints 22 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 4 Worse Metrics worse than Virginia average:
• Total deficiencies (41% above)
• Inspections with violations (56% above)
• Total complaints (43% above)
• Complaints per year (43% above) 1 At Avg Metrics at Virginia average:
• Inspection violation rate (at VA avg) 1 Better Metrics better than Virginia average:
• Deficiencies per inspection (13% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4532 This facility has 41% more total deficiencies than a typical Virginia assisted living residence (45 vs. VA avg 32).↑ 41% worse
Deficiencies per inspection Info Average deficiencies per inspection. 22.3 This facility has 13% fewer deficiencies per inspection than a typical Virginia assisted living residence (2 vs. VA avg 2.3).↓ 13% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2214 This facility has had 57% more total inspections than the Virginia average (22 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 57% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 149 This facility has 56% more inspections with violations than a typical Virginia assisted living residence (14 vs. VA avg 9).↑ 56% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 64%64% This facility has inspection violation rate in line with the Virginia average (64 vs. VA avg 64).— At avg

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 107 This facility has 43% more total complaints than a typical Virginia assisted living residence (10 vs. VA avg 7).↑ 43% worse
Complaints per year Info Average complaints per year since 2021. 21.4 This facility has 43% more complaints per year than a typical Virginia assisted living residence (2 vs. VA avg 1.4).↑ 43% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on July 10, 2025, found no deficiencies related to resident care or staffing, and complaints were not substantiated.
  • The May 7, 2025 renewal inspection identified 10 deficiencies including staff certification lapses, incomplete resident assessments, poor documentation, and ventilation issues.
  • Multiple inspections in 2025 found repeated failures in documenting resident condition changes, updating service plans, and timely reporting of major incidents.
Show Inspection Reports

What does this home offer?

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Pets Allowed

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Room sizes icon

Room Sizes: 331-383 / 351-455 / 599-647 sq. ft

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Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
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Transportation Services

Living Spaces & Floor Plans for The Crossings at Ironbridge

Places of interest near The Crossings at Ironbridge

Address 2.9 miles from city center Info Estimated distance in miles from Chester's city center to The Crossings at Ironbridge's address, calculated via Google Maps.

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Compare Assisted Living around Chesterfield County

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Dunlop House Assisted Living & Memory Care
AL
MC
RC
Colonial Heights (Dunlop Farms)
134
Facility 134
VA AVG 96
Rank #63 / 365
Yes
34
Facility 34
VA AVG 44
Rank #270 / 446
Studio / 1 Bed / 2 BedChristopher Seyler 88.8% -12
50%
Facility 50%
VA AVG 64.3%
Rank #127 / 330
7
Facility 7
VA AVG 7
Rank #227 / 330
20
Facility 20
VA AVG 32
Rank #132 / 271
1.7
Facility 1.7
VA AVG 2.3
Rank #119 / 271
The Crossings at Ironbridge
AL
MC
Chester
96
Facility 96
VA AVG 96
Rank #163 / 365
Yes
41
Facility 41
VA AVG 44
Rank #240 / 446
Studio / 1 BedMelissa Freeman 69.8% C-22
63.6%
Facility 63.6%
VA AVG 64.3%
Rank #215 / 330
10
Facility 10
VA AVG 7
Rank #270 / 330
45
Facility 45
VA AVG 32
Rank #208 / 271
2.0
Facility 2.0
VA AVG 2.3
Rank #144 / 271
Commonwealth Senior Living at Bon Air
AL
MC
RC
Bon Air
88
Facility 88
VA AVG 96
Rank #189 / 365
Yes
24
Facility 24
VA AVG 44
Rank #341 / 446
Studio / 1 BedKenneth Gibson 69.3% -5
60%
Facility 60%
VA AVG 64.3%
Rank #184 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
4
Facility 4
VA AVG 32
Rank #35 / 271
0.8
Facility 0.8
VA AVG 2.3
Rank #48 / 271
Humane Care Residential Homes
AL
RESC
RC
Chesterfield (Rockwood)-No
0
Facility 0
VA AVG 44
Rank #437 / 446
Private / Semi-Private--------
View all Nearby Homes

Financial Assistance for
Assisted Living in Virginia

The Crossings at Ironbridge is located in Chester, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about The Crossings at Ironbridge

Is The Crossings at Ironbridge in a walkable area?

The Crossings at Ironbridge has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Crossings at Ironbridge?

The Crossings at Ironbridge's occupancy is 70%.

Are pets allowed at The Crossings at Ironbridge?

Yes, The Crossings at Ironbridge allows residents to bring their pets.

Who is the administrator of The Crossings at Ironbridge?

Melissa Freeman is the administrator of The Crossings at Ironbridge.

How many beds does The Crossings at Ironbridge have?

The Crossings at Ironbridge has 96 beds.

Has The Crossings at Ironbridge had any deficiencies?

The Crossings at Ironbridge has had 22 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

Are there photos of The Crossings at Ironbridge?

Yes — there are 4 photos of The Crossings at Ironbridge in the photo gallery on this page.

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