Smaller home · May offer a more intimate, personalized care environment.
The Grand Hills Castle (expansion)
Situated in a peaceful neighborhood in New Berlin, WI, The Grand Hills Castle, offers a charming assisted living and memory care community on six acres of beautiful wooded landscapes next to the New Berlin Hills Golf Course. Residents can enjoy an elegant yet inviting environment with 19 Assisted Living apartments and 24 Memory Care suites. The community provides a small home-like setting while offering upscale amenities like a Salon & Spa, a chapel, a rehab & fitness studio, a restaurant-style dining area, and a lounge & entertainment room. Seniors can stroll through the interior streetscape promenade and find numerous ways to relax and engage in their community.
The Grand Hills Castle aims provide an incredible living experience for residents and their families, building on over 25 years of senior care expertise. The community offers a variety of activities and events designed to rejuvenate the mind, body, and spirit, including art therapy, music therapy, crafting, baking, fitness, and entertainment. The culinary team serves delicious, home-cooked meals, accommodating special diets with fresh, nutritious food. The healthcare team, including a Registered Nurse and visiting physician, creates individualized care plans to help each resident live a healthy, happy, and fulfilling life.
Community insights.
About this community
The Grand Hills Castle (expansion) is legally operated by Castle Senior Living Inc, and administered by Kristopher Kiefer.
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Includes all inspection records for this property, which could include management/ownership changes. 0 deficiencies 3 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Wisconsin state average• Total deficiencies (100% below)
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
| 0 | 12 | This facility has 100% fewer total deficiencies than a typical Wisconsin assisted living residence (0 vs. WI avg 12).↓ 100% better |
Inspections
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total inspections
| 3 | 5 | This facility has had 40% fewer total inspections than the Wisconsin average (3 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer |
What does this home offer?
No pets allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Places of interest near The Grand Hills Castle (expansion)
2.5 miles from city center
Estimated distance in miles from New Berlin's city center to The Grand Hills Castle (expansion)'s address, calculated via Google Maps.
Calculate Travel Distance to The Grand Hills Castle (expansion)
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Compare Assisted Living around New Berlin
Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Grand Hills Castle (expansion) | AL HOS IL MC | New Berlin | 48
Facility
48
WI AVG
57
Rank
#238 / 435 | No |
12
Facility
12
WI AVG
44
Rank
#437 / 500 | Studio / 1 Bed / 2 Bed | 7
Facility
7
WI AVG
12
Rank
#176 / 330 |
91.7%
Facility
91.7%
WI AVG
75.7%
Rank
#73 / 349 | - | Kristopher Kiefer | Castle Senior Living Inc | 3 | 0
Facility
0
WI AVG
4
Rank
#1 / 309 | 0
Facility
0
WI AVG
12
Rank
#1 / 309 | 0.0
Facility
0.0
WI AVG
2.4
Rank
#1 / 309 |
| Heritage at Deer Creek | AL MC | New Berlin | 43
Facility
43
WI AVG
57
Rank
#274 / 435 | Yes |
46
Facility
46
WI AVG
44
Rank
#235 / 500 | Studio / 1 Bed / 2 Bed | 26
Facility
26
WI AVG
12
Rank
#36 / 330 |
74.4%
Facility
74.4%
WI AVG
75.7%
Rank
#213 / 349 | A+ | Milo Pinkerton | Heritage 2 LLC | 4 | 2
Facility
2
WI AVG
4
Rank
#107 / 309 | 3
Facility
3
WI AVG
12
Rank
#125 / 309 | 0.8
Facility
0.8
WI AVG
2.4
Rank
#128 / 309 |
| Robin‘s Landing Senior Living | AL RC | New Berlin | - | No |
27
Facility
27
WI AVG
44
Rank
#358 / 500 | - | - | - | - | - | - | - | - | - | - |
Rank badges are statewide: each community is ranked against every WI community we track that reports that metric, not just the 3 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Wisconsin
The Grand Hills Castle (expansion) is located in New Berlin, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Frequently Asked Questions about The Grand Hills Castle (expansion)
Who is the owner of The Grand Hills Castle (expansion)?
The Grand Hills Castle (expansion) is legally operated by Castle Senior Living Inc, and administered by Kristopher Kiefer.
Is The Grand Hills Castle (expansion) in a walkable area?
The Grand Hills Castle (expansion) has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at The Grand Hills Castle (expansion)?
The Grand Hills Castle (expansion)'s occupancy is 91.7%.
How long has The Grand Hills Castle (expansion) been in business?
The Grand Hills Castle (expansion) has been operating for approximately 7 years, based on available licensing and registration records.
Are pets allowed at The Grand Hills Castle (expansion)?
No, The Grand Hills Castle (expansion) has a no-pet policy.
Who is the administrator of The Grand Hills Castle (expansion)?
Kristopher Kiefer is the administrator of The Grand Hills Castle (expansion).
How many beds does The Grand Hills Castle (expansion) have?
The Grand Hills Castle (expansion) has 48 beds.
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