(888) 927-9409
Contact Us Call
(888) 927-9409
Heritage at Deer Creek
Assisted Living & Memory Care · New Berlin, WI
Exterior view of Heritage at Deer Creek entrance Exterior view of Deer Creek Village building and sign Dining area set for a meal with flowers on tables Elegant dining setup with flowers and glassware Outdoor seating area with flowers and seating under a pergola Cozy private room with kitchen area Accessible bathing unit in a senior living facility A cozy common area with floral decorations Dining room with a table and chairs for residents Outdoor seating area with tables and chairs Well-maintained garden path with colorful flowers Accessible bathing area in a senior care facility Cozy private resident room with a bed and lamp Cozy sitting area with a couch and lamp Cozy bedroom with floral bedding and lamps Plate of chicken with broccoli and a vase of flowers Cozy bedroom setup in a senior living facility Cozy resident room with a decorated bed and lamps A resident holding a small puppy on a couch

Heritage at Deer Creek

Assisted Living & Memory Care · New Berlin, WI
3585 S 147Th St, New Berlin, WI 53151 View map
Calculator: See prices in your area
Explore Open Rooms

Overview of Heritage at Deer Creek

Facebook X (Twitter) Instagram LinkedIn

Situated on South 147th Street, New Berlin, WI is the distinguished senior living community of Heritage at Deer Creek providing assisted living and memory care. The community also features an enhanced assisted living program to provide the utmost care and assistance for seniors’ ever-changing needs. Live in comfort and luxury with specially designed and snug studio, one-bedroom, and two-bedroom residences.

For individuals with Alzheimer’s and related dementia, the community utilizes innovative and state-of-the-art technologies including MapHabit, TrueLoo, and Vayvar Care to ensure their safety and enhance cognition. Participate in fun activities and engaging programs for a happy and active lifestyle. With healthy and delicious meals catering to dietary needs and preferences. Heritage at Deer Creek is ideal for seniors looking to optimize their independence with extensive amenities and excellent services.

Facility Direct Line (262) 789-6600
Facebook Instagram LinkedIn
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 43 Rank #274 / 435Bed count — State benchmarkedThis home is ranked 274th out of 435 homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #36 / 330Years in operation — State benchmarkedThis home is ranked 36th out of 330 homes we track in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
26 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #235 / 500Walk Score — State benchmarkedThis home is ranked 235th out of 500 homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
46 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #213 / 349Occupancy rate — State benchmarkedThis home is ranked 213th out of 349 homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 349. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
74.4% This home usually has availability
Similar to the Wisconsin average: 75.7%
Occupied beds
32 / 43
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeCertified
IssuanceJanuary 15, 2011
CountyWaukesha

Ownership & Operating Entity

Heritage at Deer Creek is legally operated by Heritage 2 LLC, and administered by Milo Pinkerton.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJacqueline Schuster (per state records, record updated Jul 2026)

Therapy & Rehabilitation

2 services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Enhanced Assisted Living

Amenities & Lifestyle

Dining
Walking Paths
Sun Room
Salon
Courtyard
Patio
Spa
Activities
Laundry
Outings
Touring HoursMonday to Friday: 8am-8pm, Weekend: 10am – 5pm

Rate Information (WI)

Monthly Rate Range $4,895 - $6,795

Contact Heritage at Deer Creek

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 3 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (75% below)
• Deficiencies per inspection (54% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 312 This facility has 75% fewer total deficiencies than a typical Wisconsin assisted living residence (3 vs. WI avg 12).↓ 75% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.81.75 This facility has 54% fewer deficiencies per inspection than a typical Wisconsin assisted living residence (0.8 vs. WI avg 1.75).↓ 54% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWI Averagevs. WI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 45 This facility has had 20% fewer total inspections than the Wisconsin average (4 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 20% fewer
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 255 / 303 / 320 / 558 / 798 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Heritage at Deer Creek

Floor plan 1
Floor plan 1
Layout
Floor plan 2
Floor plan 2
Layout
Floor plan 3
Floor plan 3
Layout

Places of interest near Heritage at Deer Creek

Address 1.2 miles from city center Info Estimated distance in miles from New Berlin's city center to Heritage at Deer Creek's address, calculated via Google Maps.

Calculate Travel Distance to Heritage at Deer Creek

Add your location

Address

Compare Assisted Living around New Berlin

Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Grand Hills Castle (expansion)
AL
HOS
IL
MC
New Berlin
48
Facility 48
WI AVG 57
Rank #238 / 435
No
12
Facility 12
WI AVG 44
Rank #437 / 500
Studio / 1 Bed / 2 Bed
7
Facility 7
WI AVG 12
Rank #176 / 330
91.7%
Facility 91.7%
WI AVG 75.7%
Rank #73 / 349
-Kristopher KieferCastle Senior Living Inc3
0
Facility 0
WI AVG 4
Rank #1 / 309
0
Facility 0
WI AVG 12
Rank #1 / 309
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 309
Heritage at Deer Creek
AL
MC
New Berlin
43
Facility 43
WI AVG 57
Rank #274 / 435
Yes
46
Facility 46
WI AVG 44
Rank #235 / 500
Studio / 1 Bed / 2 Bed
26
Facility 26
WI AVG 12
Rank #36 / 330
74.4%
Facility 74.4%
WI AVG 75.7%
Rank #213 / 349
A+Milo PinkertonHeritage 2 LLC4
2
Facility 2
WI AVG 4
Rank #107 / 309
3
Facility 3
WI AVG 12
Rank #125 / 309
0.8
Facility 0.8
WI AVG 2.4
Rank #128 / 309
Robin‘s Landing Senior Living
AL
RC
New Berlin-No
27
Facility 27
WI AVG 44
Rank #358 / 500
----------

Rank badges are statewide: each community is ranked against every WI community we track that reports that metric, not just the 3 on this page. See how we rank facilities

View all Nearby Homes

Financial Assistance for
Assisted Living in Wisconsin

Heritage at Deer Creek is located in New Berlin, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about Heritage at Deer Creek

Who is the owner of Heritage at Deer Creek?

Heritage at Deer Creek is legally operated by Heritage 2 LLC, and administered by Milo Pinkerton.

Is Heritage at Deer Creek in a walkable area?

Heritage at Deer Creek has a walk score of 46. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Heritage at Deer Creek?

Heritage at Deer Creek's occupancy is 74.4%.

How long has Heritage at Deer Creek been in business?

Heritage at Deer Creek has been operating for approximately 26 years, based on available licensing and registration records.

Are pets allowed at Heritage at Deer Creek?

Yes, Heritage at Deer Creek allows residents to bring their pets.

Who is the administrator of Heritage at Deer Creek?

Milo Pinkerton is the administrator of Heritage at Deer Creek.

How many beds does Heritage at Deer Creek have?

Heritage at Deer Creek has 43 beds.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat