The Heritage Inn Assisted Living and Memory Care Facility
Assisted Living, Memory Care & Respite Care · Charlottesville, VA
The Heritage Inn Assisted Living and Memory Care Facility
Assisted Living, Memory Care & Respite Care · Charlottesville, VA
Overview of The Heritage Inn Assisted Living and Memory Care Facility
72-bed community Rank #243 / 371Bed count — State benchmarkedThis home is ranked 243rd out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 99 / 100 Rank #1 / 449Walk Score — State benchmarkedThis home is ranked 1st out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 28, 2028
The Heritage Inn Assisted Living and Memory Care Facility is administered by Denise Colbert.
Emergency SystemsEmergency medical alert system in all accommodations.
24-Hour Staffing
24/7 Staffing
Assistance With Activities Of Daily Living
Personal Laundry And Linen Services
Individual Service Plans
Emergency Medical Alert System
Specific ProgramsTransitions Program, Dining services, Housekeeping services, Concierge Services, Therapeutic, recreational and social activities
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2020 · 6 years of data
8 complaints
15 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Virginia state average
Overall vs. VA average
3 Worse
Metrics worse than Virginia average:
• Total inspections (7% above)
• Total complaints (14% above)
• Complaints per year (8% above) 2 Better Metrics better than Virginia average:
• Inspections with violations (67% below)
• Inspection violation rate (69% below)
• Total inspections (7% above)
• Total complaints (14% above)
• Complaints per year (8% above) 2 Better Metrics better than Virginia average:
• Inspections with violations (67% below)
• Inspection violation rate (69% below)
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 15 | 14 | This facility has 7% more total inspections than a typical Virginia assisted living residence (15 vs. VA avg 14).↑ 7% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 3 | 9 | This facility has 67% fewer inspections with violations than a typical Virginia assisted living residence (3 vs. VA avg 9).↓ 67% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 20% | 64% | This facility has 44 percentage points lower inspection violation rate than a typical Virginia assisted living residence (20% vs. VA avg 64%).↓ 44% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 8 | 7 | This facility has 14% more total complaints than a typical Virginia assisted living residence (8 vs. VA avg 7).↑ 14% worse |
|
Complaints per year
Average complaints per year since 2020.
| 1.3 | 1.2 | This facility has 8% more complaints per year than a typical Virginia assisted living residence (1.3 vs. VA avg 1.2).↑ 8% worse |
Places of interest near The Heritage Inn Assisted Living and Memory Care Facility
0.0 miles from city center
Estimated distance in miles from Charlottesville's city center to The Heritage Inn Assisted Living and Memory Care Facility's address, calculated via Google Maps.
Calculate Travel Distance to The Heritage Inn Assisted Living and Memory Care Facility
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The information below is reported by the Virginia Department of Social Services and Department of Health.
| The Heritage Inn Assisted Living and Memory Care Facility | AL MC RC | Charlottesville | 72
Facility
72
VA AVG
95
Rank
#243 / 371 | No |
99
Facility
99
VA AVG
44
Rank
#1 / 449 | Denise Colbert | - | 15 | 20%
Facility
20%
VA AVG
64.3%
Rank
#35 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 0
Facility
0
VA AVG
32
Rank
#1 / 332 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 332 |
| The Heritage Inn Assisted Living and Memory Care Facility | AL MC RC | Charlottesville | 72
Facility
72
VA AVG
95
Rank
#243 / 371 | No |
99
Facility
99
VA AVG
44
Rank
#1 / 449 | Denise Colbert |
75.0%
Facility
75.0%
VA AVG
70.8%
Rank
#135 / 297 | 15 | 20%
Facility
20%
VA AVG
64.3%
Rank
#35 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 3
Facility
3
VA AVG
32
Rank
#85 / 332 | 0.2
Facility
0.2
VA AVG
2.3
Rank
#77 / 332 |
Financial Assistance for
Assisted Living in Virginia
The Heritage Inn Assisted Living and Memory Care Facility is located in CHARLOTTESVILLE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about The Heritage Inn Assisted Living and Memory Care Facility
Is The Heritage Inn Assisted Living and Memory Care Facility in a walkable area?
The Heritage Inn Assisted Living and Memory Care Facility has a walk score of 99. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
When does The Heritage Inn Assisted Living and Memory Care Facility's license expire?
According to VA state health department records, The Heritage Inn Assisted Living and Memory Care Facility's license expires on June 28, 2028.
Who is the administrator of The Heritage Inn Assisted Living and Memory Care Facility?
Denise Colbert is the administrator of The Heritage Inn Assisted Living and Memory Care Facility.
How many beds does The Heritage Inn Assisted Living and Memory Care Facility have?
The Heritage Inn Assisted Living and Memory Care Facility has 72 beds.
Has The Heritage Inn Assisted Living and Memory Care Facility had any recent deficiencies?
The Heritage Inn Assisted Living and Memory Care Facility has had 15 recently reported deficiencies.
Are there photos of The Heritage Inn Assisted Living and Memory Care Facility?
Yes — there are 5 photos of The Heritage Inn Assisted Living and Memory Care Facility in the photo gallery on this page.
What is the address of The Heritage Inn Assisted Living and Memory Care Facility?
The Heritage Inn Assisted Living and Memory Care Facility is located at 220 South Pantops Drive, Charlottesville, VA 22911.
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