The Mansion at South Union
Assisted Living & Memory Care · Cambridge, NY
The Mansion at South Union
Assisted Living & Memory Care · Cambridge, NY
Overview of The Mansion at South Union
At 11 South Union Street in downtown Cambridge, Washington County, The Mansion at South Union runs a 44-bed adult home offering assisted living and memory care under one roof. ICC Management & Consulting, Inc. is the operating entity.
Licensed nurses and certified nursing assistants staff the facility on a 24-hour basis, maintaining clinical coverage through overnight hours. The care model runs two tracks: assisted living for residents who need daily support, and a dedicated memory care setting for those with dementia-related needs. Both tracks operate within the same building and share the same staffing infrastructure.
The downtown Cambridge address generates a Walk Score of 55, which is moderate walkability. Some errands and local services are reachable on foot from the South Union Street location. New York’s Department of Health, Office of Aging and Long Term Care has noted themes around dietary and food service through its inspection process.
The Mansion at South Union is a Washington County adult home in downtown Cambridge with 24-hour nurse and CNA coverage across assisted living and memory care. The dual care model and moderately walkable village setting are the defining placement features here.
44-bed community Rank #689 / 736Bed count — State benchmarkedThis home is ranked 689th out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 55 / 100 Rank #746 / 1150Walk Score — State benchmarkedThis home is ranked 746th out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
StatusActive
CountyWashington
License Number760-F-012
Owner NameIcc Management & Consulting, Inc
Licensed Nurses/CNAs
24-Hour Staffing
Pets not allowed
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2026 · 1 year of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
0 enforcement actions
74 violations
17 complaints
21 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
2 points above the New York average for assisted living residences (83/100)
Rank #293 / 616 in New York Inspection Score — State benchmarked This home is ranked 293rd out of 616 homes we track in New York for inspection score. Shows this facility's inspection score compared to the New York average among 616 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 85 out of 100. Letter grade B. 2 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. New York state average
Overall vs. NY average
6 Worse
Metrics worse than New York average:
• Total violations (410% above)
• Violations per inspection (119% above)
• Inspections with violations (175% above)
• Inspection violation rate (18% above)
• Inspections with violations (200% above)
• Inspection violation rate (30% above) 2 Better Metrics better than New York average:
• Total complaints (78% below)
• Complaints per year (78% below)
• Total violations (410% above)
• Violations per inspection (119% above)
• Inspections with violations (175% above)
• Inspection violation rate (18% above)
• Inspections with violations (200% above)
• Inspection violation rate (30% above) 2 Better Metrics better than New York average:
• Total complaints (78% below)
• Complaints per year (78% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 21 | 9 | This facility has had 133% more total inspections than the New York average (21 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 133% more |
|
Inspections with violations
Inspections that resulted in at least one regulatory violation.
| 11 | 4 | This facility has 175% more inspections with violations than a typical New York assisted living residence (11 vs. NY avg 4).↑ 175% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 52% | 44% | This facility has 8 percentage points higher inspection violation rate than a typical New York assisted living residence (52% vs. NY avg 44%).↑ 8% worse Rank #189 / 316 Inspection violation rate — State benchmarked This home is ranked 189th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 12 | 4 | This facility has 200% more inspections with violations than a typical New York assisted living residence (12 vs. NY avg 4).↑ 200% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 57% | 44% | This facility has 13 percentage points higher inspection violation rate than a typical New York assisted living residence (57% vs. NY avg 44%).↑ 13% worse Rank #189 / 316 Inspection violation rate — State benchmarked This home is ranked 189th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 6 | This facility has had 100% fewer complaint visits than the New York average (0 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer Rank #1 / 316 Complaint visits — State benchmarked This home is ranked 1st out of 316 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 74 | 14.5 | This facility has 410% more total violations than a typical New York assisted living residence (74 vs. NY avg 14.5).↑ 410% worse Rank #313 / 316 Total violations — State benchmarked This home is ranked 313th out of 316 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 3.5 | 1.6 | This facility has 119% more violations per inspection than a typical New York assisted living residence (3.5 vs. NY avg 1.6).↑ 119% worse Rank #282 / 316 Violations per inspection — State benchmarked This home is ranked 282nd out of 316 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 74 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 74 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
6
Admission Standards
NY avg: 0.5
3
Disaster and Emergency
NY avg: 0.5
19
Environmental Standards
NY avg: 1.7
9
Food and Service
NY avg: 1.1
1
General Provisions
NY avg: 0.2
2
General Requirements
NY avg: 0.1
2
Medication Management
NY avg: 0.4
3
Personnel
NY avg: 0.7
4
Records and Reports
NY avg: 2.0
3
Resident Protections
NY avg: 0.4
19
Resident Services
NY avg: 2.9
2
Residents Funds & Valuables
NY avg: 0.1
1
Retention and Standards
NY avg: 0.8
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 17 | 79 | This facility has 78% fewer total complaints than a typical New York assisted living residence (17 vs. NY avg 79).↓ 78% better |
|
Complaints per year
Average complaints per year since 2026.
| 17 | 79 | This facility has 78% fewer complaints per year than a typical New York assisted living residence (17 vs. NY avg 79).↓ 78% better |
Places of interest near The Mansion at South Union
0.0 miles from city center
Estimated distance in miles from Cambridge's city center to The Mansion at South Union's address, calculated via Google Maps.
Calculate Travel Distance to The Mansion at South Union
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Compare Assisted Living around New York State
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the benchmark below for the typical New York score; higher is better.
This is a proprietary Assisted Living Magazine score.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jewish Home of Rochester | AL ADC HC IL MC NH PC SNF | Rochester | 328
Facility
328
NY AVG
160
Rank
#43 / 736 | Yes |
8
Facility
8
NY AVG
64
Rank
#1,095 / 1,150 | Jewish Home Of Rochester (Not For Profit) | 85
Facility
85
NY AVG
83
Rank
#293 / 616 | 9 | 44% | 27 | 24 | 2.7 | Studio / 1 Bed / 2 Bed |
| United Hebrew of New Rochelle | AL IL MC NH SNF | New Rochelle | 294
Facility
294
NY AVG
160
Rank
#71 / 736 | No |
80
Facility
80
NY AVG
64
Rank
#454 / 1,150 | United Home For Aged Hebrews (Not For Profit) | 96
Facility
96
NY AVG
83
Rank
#73 / 616 | 7 | 71% | 6 | 12 | 1.7 | Studio / 1 Bed / 2 Bed |
| The Nottingham | AL IL MC NH SNF | Jamesville | 64
Facility
64
NY AVG
160
Rank
#631 / 736 | No | - | Loretto Adult Community, Inc | 91
Facility
91
NY AVG
83
Rank
#173 / 616 | 14 | 43%
Facility
43%
NY AVG
44.4%
Rank
#140 / 316 | 8
Facility
8
NY AVG
6
Rank
#259 / 316 | 7
Facility
7
NY AVG
14.5
Rank
#148 / 316 | 0.5
Facility
0.5
NY AVG
1.6
Rank
#77 / 316 | Private / Semi-Private Rooms |
| Peconic Landing at Southold | AL IL MC NH RC SNF | Greenport | 60
Facility
60
NY AVG
160
Rank
#638 / 736 | No |
74
Facility
74
NY AVG
64
Rank
#540 / 1,150 | Peconic Landing At Southold, Inc (Not For Profit) | 92
Facility
92
NY AVG
83
Rank
#147 / 616 | 7 | 86% | - | 17 | 2.4 | - |
| The Mansion at South Union | AL MC | Cambridge | 44
Facility
44
NY AVG
160
Rank
#689 / 736 | No |
55
Facility
55
NY AVG
64
Rank
#746 / 1,150 | - | 85
Facility
85
NY AVG
83
Rank
#293 / 616 | 21 | 52%
Facility
52%
NY AVG
44.4%
Rank
#189 / 316 | 0
Facility
0
NY AVG
6
Rank
#1 / 316 | 74
Facility
74
NY AVG
14.5
Rank
#313 / 316 | 3.5
Facility
3.5
NY AVG
1.6
Rank
#282 / 316 | - |
Financial Assistance for
Assisted Living in New York
The Mansion at South Union is located in Cambridge, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about The Mansion at South Union
Who is the owner of The Mansion at South Union?
The Mansion at South Union is legally operated by Icc Management & Consulting, Inc.
Is The Mansion at South Union in a walkable area?
The Mansion at South Union has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Mansion at South Union?
According to NY state health department records, The Mansion at South Union's license number is 760-F-012.
Are pets allowed at The Mansion at South Union?
No, The Mansion at South Union has a no-pet policy.
How many beds does The Mansion at South Union have?
The Mansion at South Union has 44 beds.
Has The Mansion at South Union had any violations?
The Mansion at South Union has had 74 reported violations since 2026 according to records from New York State Department of Health (NYSDOH).
Are there photos of The Mansion at South Union?
Yes — there is 1 photo of The Mansion at South Union in the photo gallery on this page.
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