The New Falls is an assisted living community in Montour Falls, New York. Assisted living provides help with daily tasks while allowing a resident to maintain their own apartment. Respite care is also available for short stays, which can work for a family caregiver who needs to travel or recover.
The community has 111 beds. Residents have access to a sunroom for sitting and relaxing indoors, along with activities that include bingo, flower and vegetable gardening, music events, cooking, church services, harpist performances, and cultural and religious activities.
The New Falls is operated by The New Falls Home. It may be a good fit for someone who would benefit from assisted living support or for a family seeking a short term respite stay.
A mid-sized community that may balance personal attention with shared amenities and social activities.
111Medium-capacity home · Offers a balance of services and community atmosphere.
The New Falls is legally operated by The New Falls Home. LLC.
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 7 | 9.0 | This facility has had 22% fewer total inspections than the New York average (7 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 22% fewer |
|
Inspections with violations
Inspections that resulted in at least one regulatory violation.
| 4 | 4.0 | This facility has inspections with violations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 57% | 55% | This facility has 2 percentage points higher inspection violation rate than a typical New York assisted living residence (57% vs. NY avg 55%).↑ 2% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 7 | 6.0 | This facility has had 17% more complaint visits than the New York average (7 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 17% more |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 17 | 18.0 | This facility has 6% fewer total violations than a typical New York assisted living residence (17 vs. NY avg 18).↓ 6% better |
|
Violations per inspection
Average violations per inspection.
| 2.4 | 2.3 | This facility has 4% more violations per inspection than a typical New York assisted living residence (2.4 vs. NY avg 2.3).↑ 4% worse |
0.2 miles from city center
Estimated distance in miles from Montour Falls's city center to The New Falls's address, calculated via Google Maps.
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Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brooklyn Adult Care Center | AL | Brooklyn (Cypress Hills) | 210
Facility
210
NY AVG
121
Rank
#16 / 309 | No |
90
Facility
90
NY AVG
54
Rank
#41 / 330 | Brooklyn Adult Care Center, LLC | 14 | 21%
Facility
21%
NY AVG
55%
Rank
#67 / 301 | 13
Facility
13
NY AVG
6
Rank
#251 / 301 | 3
Facility
3
NY AVG
14.5
Rank
#82 / 301 | 0.2
Facility
0.2
NY AVG
2.3
Rank
#47 / 301 | Private / Semi-Private Rooms | A+ |
| Atria Riverdale | AL IL MC | The Bronx (Riverdale) | 204
Facility
204
NY AVG
121
Rank
#18 / 309 | Yes |
95
Facility
95
NY AVG
54
Rank
#21 / 330 | Atr New York Lh, Inc | 6 | 33%
Facility
33%
NY AVG
55%
Rank
#101 / 301 | 3
Facility
3
NY AVG
6
Rank
#101 / 301 | 2
Facility
2
NY AVG
14.5
Rank
#58 / 301 | 0.3
Facility
0.3
NY AVG
2.3
Rank
#57 / 301 | Studio / 1 Bed / 2 Bed | A+ |
| Whisper Woods of Smithtown | AL MC | Smithtown (Town Of Smithtown) | 136
Facility
136
NY AVG
121
Rank
#113 / 309 | Yes |
24
Facility
24
NY AVG
54
Rank
#272 / 330 | Bsl Smithtown Operations, Inc | 4 | 0%
Facility
0%
NY AVG
55%
Rank
#1 / 301 | 2
Facility
2
NY AVG
6
Rank
#75 / 301 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 301 | 0.0
Facility
0.0
NY AVG
2.3
Rank
#1 / 301 | Studio / 1 Bed / 2 Bed | A |
| The New Falls | AL | Montour Falls | 111 | No | - | The New Falls Home. LLC | 7 | 57% | 7 | 17 | 2.4 | - | - |
| Sunrise of Holbrook | AL MC | Holbrook (Town Of Islip) | 109
Facility
109
NY AVG
121
Rank
#153 / 309 | Yes |
40
Facility
40
NY AVG
54
Rank
#217 / 330 | Gwc - Holbrook, Inc | 3 | 0%
Facility
0%
NY AVG
55%
Rank
#1 / 301 | 2
Facility
2
NY AVG
6
Rank
#75 / 301 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 301 | 0.0
Facility
0.0
NY AVG
2.3
Rank
#1 / 301 | Studio / 1 Bed / 2 Bed | A- |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NY assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
The New Falls is located in Montour Falls, New York State.
Here are the financial assistance programs available to residents in New York State.
The New Falls is legally operated by The New Falls Home. LLC.
No, The New Falls has a no-pet policy.
The team at The New Falls can be reached at jeverhart@thefallshome.com.
The New Falls has 111 beds.
The New Falls has had 17 reported violations according to records from New York State Department of Health (NYSDOH).
Yes — there are 16 photos of The New Falls in the photo gallery on this page.
The New Falls offers Assisted Living.
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