The Outlook at Windhaven
Assisted Living, Independent Living & Memory Care · Plano, TX

The Outlook at Windhaven

Assisted Living, Independent Living & Memory Care · Plano, TX

Overview of The Outlook at Windhaven

The Outlook at Windhaven is a continuing care retirement community in Plano, TX, that offers independent living, assisted living, and memory care. The community’s suburban setting allows residents to enjoy its upscale amenities away from the hassles of the city. Restaurant-style dining, a beauty salon, and an indoor pool provide residents with options for spending their daily lives. With different levels of care provided and predictable monthly costs, the community ensures residents can age in place while ensuring they stay on budget.

Tastefully prepared meals are served in multiple dining venues, including a grab-and-go bistro, a wine bar, and outdoor dining. The main building is also filled with state-of-the-art amenities, like a yoga studio, a spa, and a fitness center, creating an ideal setting where residents are well-cared for. Set in the heart of West Plano, the community is easily accessible for families and guests. As one of the leading senior living communities in Texas, The Outlook at Windhaven promotes an active and vibrant setting where older adults thrive.

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 62 Rank #563 / 980Bed count — State benchmarkedThis home is ranked 563rd out of 980 homes we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #1094 / 1345Walk Score — State benchmarkedThis home is ranked 1094th out of 1,345 homes we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
20 / 100

About this community

License Details

Facility TypeType B
CountyCollin

Ownership & Operating Entity

The Outlook at Windhaven is legally operated by The Outlook At Windhaven Forefront Living.

Memory & Specialized Care

1 service
Alzheimer's Certification

Contact The Outlook at Windhaven

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Since 2025 · 1 year of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 9 citations 1 inspection

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. Texas state average
Overall vs. TX average 2 Worse Metrics worse than Texas average:
• Total citations (13% above)
• Life safety citations (50% above)
1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg)
0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 98 This facility has 13% more total citations than a typical Texas assisted living residence (9 vs. TX avg 8).↑ 13% worse
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 96 This facility has 50% more life safety citations than a typical Texas assisted living residence (9 vs. TX avg 6).↑ 50% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 11 This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 353 / 402 / 611 / 912 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for The Outlook at Windhaven

Floor plan 1
Floor plan 2
Floor plan 3
Floor plan 4
Reviews (1)

The Outlook at Windhaven Reviews

Sherrie Smalling
My Dad who is a veteran who is also a double amputee was denied entry to this place. I wouldn’t want like to hear from your headquarters! How can you treat our elderly so cold? You’re a disgrace to our veterans!

Places of interest near The Outlook at Windhaven

Address 7.0 miles from city center Info Estimated distance in miles from Plano's city center to The Outlook at Windhaven's address, calculated via Google Maps.

Calculate Travel Distance to The Outlook at Windhaven

Add your location

Address

Compare Assisted Living around Plano

Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
HarborChase of Plano
AL
MC
Plano
148
Facility 148
TX AVG 78
Rank #64 / 980
Yes
57
Facility 57
TX AVG 42
Rank #354 / 1,345
9
Facility 9
TX AVG 21
Rank #432 / 587
-Vop Hc Plano, LLC
12
Facility 12
TX AVG 6
Rank #680 / 839
-112-
Brookdale Collin Oaks
AL
MC
Plano
116
Facility 116
TX AVG 78
Rank #258 / 980
Yes
58
Facility 58
TX AVG 42
Rank #325 / 1,345
11
Facility 11
TX AVG 21
Rank #379 / 587
-Brookdale Senior Living Inc
9
Facility 9
TX AVG 6
Rank #602 / 839
-54Studio / Suite
The Legacy at Willow Bend
AL
HC
HOS
IL
MC
NH
SNF
Plano
72
Facility 72
TX AVG 78
Rank #486 / 980
Yes
45
Facility 45
TX AVG 42
Rank #627 / 1,345
18
Facility 18
TX AVG 21
Rank #248 / 587
A+The Legacy Willow Bend, Inc
1
Facility 1
TX AVG 6
Rank #87 / 839
-1-Private Rooms
Juniper Village at Spring Creek
AL
MC
RC
Plano
72
Facility 72
TX AVG 78
Rank #486 / 980
No
73
Facility 73
TX AVG 42
Rank #95 / 1,345
--Plano 3 Spring Creek Scal LLC
1
Facility 1
TX AVG 6
Rank #87 / 839
1.0---
The Outlook at Windhaven
AL
IL
MC
Plano
62
Facility 62
TX AVG 78
Rank #563 / 980
Yes
20
Facility 20
TX AVG 42
Rank #1,094 / 1,345
--The Outlook At Windhaven Forefront Living
9
Facility 9
TX AVG 6
Rank #602 / 839
9.0-91 Bed / 2 Bed

Financial Assistance for
Assisted Living in Texas

The Outlook at Windhaven is located in Plano, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about The Outlook at Windhaven

Who is the owner of The Outlook at Windhaven?

The Outlook at Windhaven is legally operated by The Outlook At Windhaven Forefront Living.

Is The Outlook at Windhaven in a walkable area?

The Outlook at Windhaven has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.

Are pets allowed at The Outlook at Windhaven?

Yes, The Outlook at Windhaven allows residents to bring their pets.

How many beds does The Outlook at Windhaven have?

The Outlook at Windhaven has 62 beds.

Has The Outlook at Windhaven had any citations?

The Outlook at Windhaven has had 9 reported citations since 2025 according to records from Texas Health and Human Services (HHSC).

Are there photos of The Outlook at Windhaven?

Yes — there are 4 photos of The Outlook at Windhaven in the photo gallery on this page.

What is the address of The Outlook at Windhaven?

The Outlook at Windhaven is located at 5555 Windhaven Pkwy, Plano, TX 75024.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance