The Palm at Regency Square

Overview of The Palm at Regency Square

The Palm at Regency Square is a 38-bed skilled nursing facility in South Sioux City, Nebraska, providing skilled nursing, memory care, and rehabilitation. The building operates at full capacity with a 100% occupancy rate, serving a population primarily covered by Medicaid (71%), alongside private pay (18%) and Medicare (11%). Residents experience an average length of stay of 111 days in this highly walkable neighborhood property. Despite maximum utilization, financial reports highlight a challenging operating deficit of $231.5 thousand and a negative 8.3% profit margin.

Looking at recent state monitoring logs, the facility shows a clear positive shift in compliance despite running on lean staffing lines. A standard February 2025 licensing review came back completely clean with zero deficiencies, pointing to long-term operational turnarounds. This stands in contrast to a heavier older footprint of 77 citations over 16 years, a $34,000 regulatory fine in 2023, and a 2012 probation period for past accident prevention gaps.

Daily care hours are on the thin side, averaging 3 hours and 53 minutes per resident, which drops 11% below the Nebraska average due to lower certified nursing aide coverage. Long-stay clinical charts reveal high numbers for walking deterioration and general functional decline compared to state averages. Short-stay post-acute recovery metrics mirror these challenges, recording a 24% higher re-hospitalization rate and a discharge self-care success mark of just 28%, compared to the 54% state baseline.

Older adults comparing area nursing homes or short-term rehab options can use these state tracking files to see how the home performs. Since the official tracking shows maximum occupancy and excellent recent inspection scores alongside below-average nursing hours and tough recovery metrics, the data reflects a building making great regulatory strides but facing ongoing clinical workloads. Booking a personal tour is a great next step to check out the therapy departments, watch the staff on a daily shift, and ask the management team how they plan to address long-term physical preservation and short-term recovery outcomes.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 45m per day ▲ 5% State avg: 43m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 51m per day ▲ 19% State avg: 43m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 7m per day ▼ 23% State avg: 2h 46m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 16m per day ▼ 10% State avg: 3h 37m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ■ Avg State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 40m per day ▲ 38% State avg: 29m per day · National avg: 28m per day
Bed community size
38-bed community Rank #200 / 228Bed count — State benchmarkedThis home is ranked 200th out of 228 homes in Nebraska for Bed Count. Shows this facility's certified or reported bed count compared to other Nebraska facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 73 / 100 Rank #34 / 296Walk Score — State benchmarkedThis home is ranked 34th out of 296 homes in Nebraska for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Nebraska facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
100%
Higher than the Nebraska average: 70.3%
Occupied beds
38 / 38
Average occupied beds in Nebraska homes 54 beds

License Details

Facility TypeAssisted Living Facilities
StatusActive
CountyDakota
License NumberALF438
CMS Certification Number285076

Ownership & Operating Entity

The Palm at Regency Square is administered by Administrator Matthew Gieselman.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Mikel Ardley, Interim Executive Director (per BBB, record updated Jul 2026)

Contact Information

Fax(402) 494-1239

Additional Policies & Features

Pets not allowed

Contact The Palm at Regency Square

Inspection History

In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.

Since 2010 · 16 years of data 77 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2010 vs. Nebraska state average
Overall vs. NE average 2 Worse Metrics worse than Nebraska average:
• Total deficiencies (48% above)
• Deficiencies per year (45% above)
0 Better No metrics in this bucket.
Latest Inspection February 19, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNE Averagevs. NE Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 7752 This facility has 48% more total deficiencies than a typical Nebraska assisted living residence (77 vs. NE avg 52).↑ 48% worse
Deficiencies per year Info Average deficiencies per year since 2010. 4.83.3 This facility has 45% more deficiencies per year than a typical Nebraska assisted living residence (4.8 vs. NE avg 3.3).↑ 45% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on February 19, 2025, found no deficiencies and approved renewal of licensure and occupancy permits for 72 beds.
  • A June 19, 2019 complaint investigation found the facility protected residents from abuse and was compliant with abuse reporting requirements.
  • The December 14, 2017 survey identified eight deficiencies including medication errors above 10%, delayed abuse investigations, and multiple fire safety code violations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Significantly below average State avg: 2.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.01
12% worse than State average

State average: 1.80

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.96
52% worse than State average

State average: 1.95

Short-stay resident measures
Significantly below average State avg: 2.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.9%
24% worse than State average

State average: 20.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 14.4%
24% worse than State average

State average: 11.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 27.9%
48% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 37.0%
27% worse than State average

State average: 50.6%

Places of interest near The Palm at Regency Square

Address 0.0 miles from city center Info Estimated distance in miles from South Sioux City's city center to The Palm at Regency Square's address, calculated via Google Maps.

Calculate Travel Distance to The Palm at Regency Square

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Address

Compare Assisted Living around the area

The information below is reported by the Nebraska Department of Health and Human Services, Division of Public Health.

The Heritage at Sagewood
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Grand Island75 Yes A+ 35 Studio / Suite / 1 Bed / 2 Bed
Tabitha Residence – Cove House
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IL
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NH
RC
SNF
Lincoln (Williamsburg Park Apartments)50 No - 61 -
The Palm at Regency Square
AL
South Sioux City38 No - 73 -

Frequently Asked Questions about The Palm at Regency Square

Is The Palm at Regency Square in a walkable area?

The Palm at Regency Square has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of The Palm at Regency Square?

According to NE state health department records, The Palm at Regency Square's license number is ALF438.

What is the occupancy rate at The Palm at Regency Square?

The Palm at Regency Square's occupancy is 100%.

Are pets allowed at The Palm at Regency Square?

No, The Palm at Regency Square has a no-pet policy.

Who is the administrator of The Palm at Regency Square?

Administrator Matthew Gieselman is the administrator of The Palm at Regency Square.

How many beds does The Palm at Regency Square have?

The Palm at Regency Square has 38 beds.

Are there photos of The Palm at Regency Square?

Yes — there are 6 photos of The Palm at Regency Square in the photo gallery on this page.

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