The Pinnacles at Burton
The Pinnacles at Burton licensed since 1999 is a 200-bed independent living, assisted living, and memory care community at 8750 Burton Way in Los Angeles, California. Operated by Beverly Hills Carmel, Inc., and Calson Care South LLC under administrator Robin Culver, the community caters to residents in Los Angeles County with respite care and home care.
The inspection record carries material findings from 2025. The latest inspection in November 2025 cited two deficiencies for failing to provide a resident’s advance directive to emergency personnel and not following a hospice care plan, resulting in a hospitalization. Earlier investigations from September to October 2025 substantiated failures to report unwitnessed falls and incidents, resulting in civil penalties. Since 2021, the facility has totaled 13 citations, 30 percent above California’s assisted living average of 10, with zero Type A serious citations against a state average of 3. The latest inspection was November 2025. Signifying broad current availability across the 200-bed campus, occupancy is at 40 percent which is well below California’s 72.8 percent average.
Amenities span a spa, landscaped courtyard and outdoor patios, daily wellness classes including yoga, Tai Chi, and Zumba, and an afternoon high tea service. The community’s walk score of 93 makes it among the most walkable senior living locations in California.
The facility suits older adults who require independent living, assisted living, or memory care in a large and amenity-rich community in West Los Angeles. Here, immediate availability and a walkable Beverly Hills–adjacent location are the primary draws.
About this community
Occupancy
The Pinnacles at Burton is legally operated by Beverly Hills Carmel, Inc and Calson Care South LLC, and administered by Robin Culver.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average• Total citations (30% above)
• Moderate citations (Type B) (225% above)
• Citations per year (30% above)
• Total visits (31% above)
• Complaint visits (8% above)
• Official inspections (25% above) 1 At Avg Metrics at California average:
• Complaint investigations (at CA avg) 3 Better Metrics better than California average:
• Serious citations (Type A) (100% below)
• Citations per inspection (82% below)
• Other visits (71% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 13 | 10 | This facility has 30% more total citations than a typical California assisted living residence (13 vs. CA avg 10).↑ 30% worse |
|
Serious citations (Type A)
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Moderate citations (Type B)
| 13 | 4 | This facility has 225% more moderate citations (type b) than a typical California assisted living residence (13 vs. CA avg 4).↑ 225% worse |
|
Citations per year
| 2.6 | 2 | This facility has 30% more citations per year than a typical California assisted living residence (2.6 vs. CA avg 2).↑ 30% worse |
|
Citations per inspection
| 0.6 | 3.3 | This facility has 82% fewer citations per inspection than a typical California assisted living residence (0.6 vs. CA avg 3.3).↓ 82% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
| 21 | 16 | This facility has 31% more total visits than a typical California assisted living residence (21 vs. CA avg 16).↑ 31% worse |
|
Complaint visits
| 14 | 13 | This facility has 8% more complaint visits than a typical California assisted living residence (14 vs. CA avg 13).↑ 8% worse Rank #991 / 1388 Complaint visits — State benchmarked This home is ranked 991st out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Other visits
| 2 | 7 | This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better |
|
Official inspections
| 5 | 4 | This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
| 10 | 10 | This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The November 16, 2025 inspection substantiated failures to provide a resident’s advance directive to EMTs and to follow the resident’s hospice care plan, resulting in hospitalization and two cited deficiencies.
- The facility had multiple substantiated complaints in 2025 for failure to report incidents, including unwitnessed falls and elopements, resulting in civil penalties and repeated deficiencies in reporting requirements.
- Annual inspections from June 2024 through July 2025 consistently found no deficiencies, with the facility maintaining sanitary conditions, proper infection control, and compliance with licensing regulations.
What does this home offer?
Housing Options: Private Rooms
Building Type: Mid-rise
Transportation Services
Type of Rooms Available
Places of interest near The Pinnacles at Burton
8.1 miles from city center
Estimated distance in miles from Los Angeles's city center to The Pinnacles at Burton's address, calculated via Google Maps.
— 3.66 miles to nearest hospital (Ronald Reagan UCLA Medical Center)
Calculate Travel Distance to The Pinnacles at Burton
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The information below is reported by the California Department of Social Services and Department of Public Health.
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| Harbor Terrace Retirement Community | AL IL | San Pedro | 202
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94
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CA AVG
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Facility
94
CA AVG
81
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#185 / 1399 | 5 | 2
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2
CA AVG
13
Rank
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CA AVG
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Rank
#1 / 1160 | 30
Facility
30
CA AVG
13
Rank
#133 / 1494 | 34.7% | - | Harbor Terrace Retirement Center Of San Pedro, LLC | Studio / 1 Bed |
| The Pinnacles at Burton | AL IL MC | Los Angeles (Central La) | 200
Facility
200
CA AVG
104
Rank
#152 / 1648 | No |
93
Facility
93
CA AVG
57
Rank
#111 / 2087 | 79
Facility
79
CA AVG
81
Rank
#880 / 1399 | 5 | 14
Facility
14
CA AVG
13
Rank
#991 / 1388 | 0
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0
CA AVG
3
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#1 / 1160 | 27
Facility
27
CA AVG
13
Rank
#184 / 1494 | 39.5% | - | Beverly Hills Carmel, Inc And Calson Care South LLC | Private Rooms |
| Hollenbeck Palms | AL IL MC NH SNF | Los Angeles (Central La) | 185
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185
CA AVG
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62
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CA AVG
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Rank
#980 / 2087 | 89
Facility
89
CA AVG
81
Rank
#461 / 1399 | 5 | 4
Facility
4
CA AVG
13
Rank
#525 / 1388 | 2
Facility
2
CA AVG
3
Rank
#599 / 1160 | 33
Facility
33
CA AVG
13
Rank
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| Walnut Valley Senior Living | AL MC | Walnut | 120
Facility
120
CA AVG
104
Rank
#561 / 1648 | No |
73
Facility
73
CA AVG
57
Rank
#641 / 2087 | 94
Facility
94
CA AVG
81
Rank
#185 / 1399 | 4 | 4
Facility
4
CA AVG
13
Rank
#525 / 1388 | 0
Facility
0
CA AVG
3
Rank
#1 / 1160 | 4
Facility
4
CA AVG
13
Rank
#1108 / 1494 | 70.8% | A+ | Walnut Acquisition LLC And Walnut Silver Town, Inc | Studio / 1 Bed |
Financial Assistance for
Assisted Living in California
The Pinnacles at Burton is located in Los Angeles, California.
Here are the financial assistance programs available to residents in California.
Frequently Asked Questions about The Pinnacles at Burton
What neighborhood is The Pinnacles at Burton in?
The Pinnacles at Burton is in the Central LA neighborhood of Los Angeles.
Who is the owner of The Pinnacles at Burton?
The Pinnacles at Burton is legally operated by Beverly Hills Carmel, Inc and Calson Care South LLC, and administered by Robin Culver.
Is The Pinnacles at Burton in a walkable area?
The Pinnacles at Burton has a walk score of 93. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
What is the occupancy rate at The Pinnacles at Burton?
The Pinnacles at Burton's occupancy is 40%.
Who is the administrator of The Pinnacles at Burton?
Robin Culver is the administrator of The Pinnacles at Burton.
How many beds does The Pinnacles at Burton have?
The Pinnacles at Burton has 200 beds.
Has The Pinnacles at Burton had any citations?
The Pinnacles at Burton has had 13 reported citations since 2021 according to records from California Department of Social Services (CDSS).
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