The Reserve at East Longmeadow
Assisted Living, Independent Living, Memory Care & Respite Care · East Longmeadow, MA
The Reserve at East Longmeadow
Assisted Living, Independent Living, Memory Care & Respite Care · East Longmeadow, MA
Located in the beautiful community of East Longmeadow, MA, The Reserve at East Longmeadow is an esteemed senior living community that offers assisted living, memory care, and temporary stay. Here, residents can select from stunning and spacious fully furnished apartments based on their preferences. With a highly trained and compassionate team, residents can receive round-the-clock personalized care and services to ensure their comfort and security.
At The Reserve at East Longmeadow, residents enjoy a range of convenient and comfortable services, including complimentary transportation, access to healthcare professionals, and exercise spaces with classes. Daily needs are met with expert housekeeping, laundry, and maintenance services. The community offers enriching amenities such as a well-stocked library, inviting living rooms, entertainment spaces, a salon, and private dining areas. Gourmet meals are prepared by a talented culinary team with a focus on variety and wellness. Residents benefit from opportunities for continuing education, cultural enrichment, and physical wellness. The Reserve at East Longmeadow emphasizes exceptional service and hospitality, making life easy and enjoyable for its residents.
103-bed community Rank #91 / 276Bed count — State benchmarkedThis home is ranked 91st out of 276 homes we track in Massachusetts for bed count. Shows this facility's certified or reported bed count compared to other Massachusetts facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Massachusetts that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
12 years in operation Rank #131 / 181Years in operation — State benchmarkedThis home is ranked 131st out of 181 homes we track in Massachusetts for years in operation. Shows how long this facility has been in operation compared to other Massachusetts facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Massachusetts that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 14 / 100 Rank #442 / 490Walk Score — State benchmarkedThis home is ranked 442nd out of 490 homes we track in Massachusetts for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Massachusetts facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Massachusetts that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Year Opened2014
Nonprofit OwnershipNo
Traditional
71 units
Special Care
32 units
Low Income Rooms
Yes/No from payment or funding tags indicating low-income accessibility options in state disclosures—not a determination of personal eligibility.
No
Total beds
103 units
Not co-located with a nursing home
Fax(413) 224-1467
Business HoursMonday - Friday 9:00 AM - 5:00 PM
What does this home offer?
No pets allowed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Reviews (1)
The Reserve at East Longmeadow Reviews
Mary Krol
Do not be fooled by the beautiful appearance of The Reserve at East Longmeadow — the care in the memory unit is severely lacking. Staff left my mother alone for hours, failed to feed her after a serious fall, and showed zero compassion or engagement. Repeated concerns to administration were ignored, and we ultimately moved her to a better facility.
Rating Their Experiences
What do you like most about living here?
Nothing
Are there enough caregivers to handle the residents' needs, especially during emergencies?
No
Are the common areas pleasant and comfortable for socializing or relaxing?
Yes
How do you feel about the level of social interaction available with other residents?
How was the units offered in this community?
Do you feel safe living in this community?
How well do you think the community handles emergencies or unexpected events?
How would you rate the quality and variety of the meals? (1-5)
2
Are special diets handled well?
Yes
Is the dining schedule flexible enough to meet your preferences?
Yes
Are there any hidden fees or unexpected charges?
Would you recommend this community to others looking for senior living options?
No
Is there anything you wish you knew before moving in?
That they didn’t have enough staff and the staff they had didn’t care about the residents.
Places of interest near The Reserve at East Longmeadow
2.2 miles from city center
Estimated distance in miles from East Longmeadow's city center to The Reserve at East Longmeadow's address, calculated via Google Maps.
Calculate Travel Distance to The Reserve at East Longmeadow
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Compare Assisted Living around Hampden County
Info below is compiled from the MA Executive Office of Elder Affairs, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Licensed beds designated for special-care services (e.g. memory or other specialized units), as reported in state licensing data.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Yes/No from payment or funding tags indicating low-income accessibility options in state disclosures—not a determination of personal eligibility.
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Whether the community is disclosed as co-located or on the same campus as a nursing home in state records.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|
| The Reserve at East Longmeadow | AL IL MC RC | East Longmeadow | 103
Facility
103
MA AVG
94
Rank
#91 / 276 | No | 32 |
14
Facility
14
MA AVG
53
Rank
#442 / 490 | Traditional (71), Special Care (32) | 12
Facility
12
MA AVG
22
Rank
#131 / 181 | - | No | No |
| East Village Place | AL MC | East Longmeadow (Fields At Chestnut) | 73
Facility
73
MA AVG
94
Rank
#178 / 276 | Yes | 43 |
16
Facility
16
MA AVG
53
Rank
#435 / 490 | Studio / 1 Bed / 2 Bed | 26
Facility
26
MA AVG
22
Rank
#78 / 181 | - | No | No |
| Prosper At Monastery Heights | AL MC RC | West Springfield (Merrick) | - | Yes | - |
28
Facility
28
MA AVG
53
Rank
#363 / 490 | Studio / 1 Bed | 5
Facility
5
MA AVG
22
Rank
#180 / 181 | A+ | No | - |
| The Arbors at Westfield Assisted Living and Memory Care | AL IL MC RC | Westfield | - | No | - |
77
Facility
77
MA AVG
53
Rank
#140 / 490 | Studio / 1 Bed / 2 Bed | - | - | No | - |
| The Arbors at Chicopee Assisted Living and Memory Care | AL IL MC RC | Chicopee (Fairview) | - | No | - |
31
Facility
31
MA AVG
53
Rank
#353 / 490 | - | - | - | No | - |
Financial Assistance for
Assisted Living in Massachusetts
The Reserve at East Longmeadow is located in East Longmeadow, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Frequently Asked Questions about The Reserve at East Longmeadow
Is The Reserve at East Longmeadow in a walkable area?
The Reserve at East Longmeadow has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has The Reserve at East Longmeadow been in business?
The Reserve at East Longmeadow has been operating for approximately 12 years, based on available licensing and registration records.
Are pets allowed at The Reserve at East Longmeadow?
No, The Reserve at East Longmeadow has a no-pet policy.
Does The Reserve at East Longmeadow operate as a for-profit or non-profit?
The Reserve at East Longmeadow is registered as a for-profit in MA.
How many beds does The Reserve at East Longmeadow have?
The Reserve at East Longmeadow has 103 beds.
Are there photos of The Reserve at East Longmeadow?
Yes — there are 4 photos of The Reserve at East Longmeadow in the photo gallery on this page.
What is the address of The Reserve at East Longmeadow?
The Reserve at East Longmeadow is located at 741 Parker St, East Longmeadow, MA 01028.
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