The Villages of Windcrest
Assisted Living & Memory Care · Fredericksburg, TX
The Villages of Windcrest
Assisted Living & Memory Care · Fredericksburg, TX
Overview of The Villages of Windcrest
The Villages of Windcrest operates an 86-bed nursing home at 702 W Windcrest St in Fredericksburg’s Gillespie County, administered by Mr. Kraig A Turpen under Acron Windcrest Village LLC.
The two-story facility has provided nursing home, assisted living, and memory care (including 24 dedicated Alzheimer’s units) for seven years, serving a mixed payer population: 35% Medicare residents (typically short-term rehab), 22% Medicaid, and 43% private pay. Current occupancy is 59.6%, lower than the Texas average of 63.5%, with average resident stays extending to 202 days.
The facility holds a 1-star overall CMS rating, 66.8% below Texas average. This reflects a 1-star Health Inspection rating (65.4% below state average) and a 1-star Staffing rating (58.3% below state average).
Seven state inspections since 2022 resulted in 45 health citations; placing the facility at the 257th precentile among 292 Texas nursing homes, among the worst-performing in the state.
Citations average 6.43 per inspection, the second-worst rate statewide. Five deficiencies reached critical severity, 150% worse than the state average. The primary problems cluster in documentation and quality of life (8 deficiencies), resident rights (6), abuse and neglect safeguards (6), pharmacy services (5), and infection control (3).
The facility has incurred $94,000 in federal penalties across three assessments since 2024, culminating in a $49,000 civil money penalty in January 2025 and a $2,250 administrative penalty in October 2024 for failures in abuse and neglect protection.
Resident outcome measures reveal safety gaps. Falls with major injury occurred in 7.1% of long-stay residents; more than double the state average of 3.2%. Walking ability declined in 23.4% of residents, 44% worse than the state norm.
Staffing ratios exceed state average (1.82:1 vs. 1.48:1), though 47% of staff are contractors. Payroll represents 31.4% of revenue, significantly below the sustainable 51–63% range typical of well-run facilities.
The facility’s regulatory and clinical trajectory presents unresolved safety concerns and elevated risk across standard quality metrics.
86-bed community Rank #445 / 976Bed count — State benchmarkedThis home is ranked 445th out of 976 homes in Texas for Bed Count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
7 years in operation Rank #493 / 584Years in operation — State benchmarkedThis home is ranked 493rd out of 584 homes in Texas for Years In Operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 13 / 100 Rank #1194 / 1389Walk Score — State benchmarkedThis home is ranked 1194th out of 1389 homes in Texas for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeType B
ExpirationSeptember 5, 2028
CountyGillespie
License Number307312
Year Opened5/9/2019
The Villages of Windcrest is legally operated by Acron Windcrest Village LLC, and administered by Mr. Kraig A Turpen.
Management CompanyFREDERICKSBURG AL MC CARE PROPERTIES LLC
OwnerAcron Windcrest Village LLC
Ownership TypeLimited Liability Company (LLC)
Alzheimer's Units
24 units
Total beds
86 units
Staffing
Key information about the people who lead and staff this community.
Administrator Emailkturpen@villageswindcrest.com
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2024 · 2 years of data
1 enforcement action
4 citations
1 inspection
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by Texas regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2024
1
enforcement action
- October 14, 2024 Administrative Penalty
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Texas state average
Overall vs. TX average
1 Worse
Metrics worse than Texas average:
• Health citations (100% above) 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg) 2 Better Metrics better than Texas average:
• Total citations (33% below)
• Citations per year (33% below)
• Health citations (100% above) 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg) 2 Better Metrics better than Texas average:
• Total citations (33% below)
• Citations per year (33% below)
Latest Inspection
October 14, 2024
Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 6 | This facility has 33% fewer total citations than a typical Texas assisted living residence (4 vs. TX avg 6).↓ 33% better |
|
Health citations
Citations related to resident care, clinical practices, and day-to-day operations.
| 4 | 2 | This facility has 100% more health citations than a typical Texas assisted living residence (4 vs. TX avg 2).↑ 100% worse |
|
Citations per year
Average citations per year since 2024.
| 2 | 3 | This facility has 33% fewer citations per year than a typical Texas assisted living residence (2 vs. TX avg 3).↓ 33% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- October 14, 2024 inspection found 4 deficiencies, including failure to ensure residents were free from abuse, neglect, and exploitation.
- Facility failed to maintain required signed forms for Authorized Electronic Monitoring and did not post required public notices or the latest inspection report.
- Enforcement action was taken in 2024 for abuse and neglect violations, following earlier documentation and posting deficiencies in late 2021.
What does this home offer?
Minimum Age: 55 Years Old
Housing Options: Studio / 1 Bed / 2 Bed / Private Suite
Building Type: 2-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Living Spaces & Floor Plans for The Villages of Windcrest
Places of interest near The Villages of Windcrest
1.4 miles from city center
Estimated distance in miles from Fredericksburg's city center to The Villages of Windcrest's address, calculated via Google Maps.
Calculate Travel Distance to The Villages of Windcrest
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Compare Assisted Living around Fredericksburg
The information below is reported by the Texas Health and Human Services Commission.
| Knopp Healthcare & Rehab | AL HOS MC NH PC SNF | Fredericksburg (North Llano Street) | 119
Facility
119
TX AVG
80
Rank
#253 / 976 | No |
35
Facility
35
TX AVG
41
Rank
#847 / 1389 | - | A+ | - | 0
Facility
0
TX AVG
6
Rank
#1 / 823 | - | - |
| The Villages of Windcrest | AL MC | Fredericksburg | 86
Facility
86
TX AVG
80
Rank
#445 / 976 | No |
13
Facility
13
TX AVG
41
Rank
#1194 / 1389 | 7
Facility
7
TX AVG
22
Rank
#493 / 584 | A- | Acron Windcrest Village LLC | 4
Facility
4
TX AVG
6
Rank
#398 / 823 | 4 | Studio / 1 Bed / 2 Bed / Private Suite |
| Heritage Place of Fredericksburg | AL | Fredericksburg (Carriage Hills) | 70
Facility
70
TX AVG
80
Rank
#507 / 976 | Yes |
19
Facility
19
TX AVG
41
Rank
#1111 / 1389 | - | - | - | - | - | Studio / 1 Bed |
| Knopp Retirement Center | AL HOS MC NH PC SNF | Fredericksburg | 60
Facility
60
TX AVG
80
Rank
#572 / 976 | No |
67
Facility
67
TX AVG
41
Rank
#175 / 1389 | - | - | Knopp Retirement Center Inc | 5
Facility
5
TX AVG
6
Rank
#463 / 823 | 5 | - |
| Arbor House of Fredericksburg | AL MC RC | Fredericksburg | 16
Facility
16
TX AVG
80
Rank
#797 / 976 | No |
4
Facility
4
TX AVG
41
Rank
#1315 / 1389 | 8
Facility
8
TX AVG
22
Rank
#474 / 584 | - | Hbfl Tx Arbor House LLC | 0
Facility
0
TX AVG
6
Rank
#1 / 823 | - | - |
Financial Assistance for
Assisted Living in Texas
The Villages of Windcrest is located in Fredericksburg, Texas.
Here are the financial assistance programs available to residents in Texas.
More homes from the same operator
Operated by
Frontier Management - National
Frequently Asked Questions about The Villages of Windcrest
Who is the owner of The Villages of Windcrest?
The Villages of Windcrest is legally operated by Acron Windcrest Village LLC, and administered by Mr. Kraig A Turpen.
Is The Villages of Windcrest in a walkable area?
The Villages of Windcrest has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The Villages of Windcrest?
According to TX state health department records, The Villages of Windcrest's license number is 307312.
When does The Villages of Windcrest's license expire?
According to TX state health department records, The Villages of Windcrest's license expires on September 5, 2028.
Who is the administrator of The Villages of Windcrest?
Mr. Kraig A Turpen is the administrator of The Villages of Windcrest.
How many beds does The Villages of Windcrest have?
The Villages of Windcrest has 86 beds.
Has The Villages of Windcrest had any citations?
The Villages of Windcrest has had 4 reported citations since 2024 according to records from Texas Health and Human Services (HHSC).
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