The Viridian
Assisted Living, Independent Living & Respite Care · North Carolina, NC
The Viridian
Assisted Living, Independent Living & Respite Care · North Carolina, NC
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Overview of The Viridian
The Viridian is a 48-bed assisted living and rehabilitation facility at 3003 Waterscape Way, New Bern, Craven County, North Carolina, providing assisted living and rehabilitation services in a supportive environment.
Medication administration failures persist as the facility’s primary regulatory challenge. Over two years, The Viridian averaged 4 deficiencies annually, 23 percent better than North Carolina’s 5.2-deficiency baseline. September 2024 annual survey and complaint investigation documented medication administration failures for three of five sampled residents involving tremors and anxiety medications, pain control, and infection treatment, with electronic medication administration records inaccurate for two residents. A 15 percent medication error rate was observed.
June 2024 follow-up construction survey confirmed all previously cited deficiencies corrected. March 2024 biennial construction survey found one courtyard exit gate swinging inward instead of outward as required for proper egress, and multiple conduit penetrations in fire-resistant-rated ceilings improperly sealed.
November 2022 initial licensing survey during facility opening identified medication administration as a systemic challenge. Timely referral for vascular specialist wound consultation was not completed for one sampled resident. Oral, topical, and self-administered medications were not clarified as ordered for multiple residents. Three of five residents did not receive ordered blood pressure, diuretic, vitamin, and nerve pain medications.
Self-administered medications lacked proper labeling with instructions and were not secured. No substantiated abuse or neglect complaints appear in the record. No fines or license suspensions.
Families should ask directly about medication administration oversight procedures, electronic record accuracy verification, and pharmacy communication protocols to prevent missed doses and documentation errors.
48-bed community Rank #305 / 390Bed count — State benchmarkedThis home is ranked 305th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 76 / 100 Rank #9 / 572Walk Score — State benchmarkedThis home is ranked 9th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
StatusActive
CountyCraven
License NumberHAL-025-044
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Housekeeping
Transportation Services
Maintenance
Restaurant-Style Dining
Library
Entertainment Room
Outdoor Common Area
Therapy Services Onsite
Pharmacy Services Onsite
Provider Services Onsite
Assistance With Daily Tasks
Dedicated Caregivers 24/7
Food DescriptionHealthy, balanced meals prepared to meet dietary needs while offering flavor, variety, and an enjoyable dining experience.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2022 · 4 years of data
8 deficiencies
6 inspections
0 penalties
6 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. North Carolina state average
Overall vs. NC average
1 Worse
Metrics worse than North Carolina average:
• Inspection deficiency rate (11% above) 5 Better Metrics better than North Carolina average:
• Total deficiencies (83% below)
• Deficiencies per year (83% below)
• Deficiencies per inspection (41% below)
• Total inspections (71% below)
• Inspections with deficiencies (68% below)
• Inspection deficiency rate (11% above) 5 Better Metrics better than North Carolina average:
• Total deficiencies (83% below)
• Deficiencies per year (83% below)
• Deficiencies per inspection (41% below)
• Total inspections (71% below)
• Inspections with deficiencies (68% below)
Latest Inspection
September 20, 2024
Annual Inspection
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 46 | This facility has 83% fewer total deficiencies than a typical North Carolina assisted living residence (8 vs. NC avg 46).↓ 83% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 2 | 11.5 | This facility has 83% fewer deficiencies per year than a typical North Carolina assisted living residence (2 vs. NC avg 11.5).↓ 83% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 2.2 | This facility has 41% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.3 vs. NC avg 2.2).↓ 41% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 21 | This facility has 71% fewer total inspections than a typical North Carolina assisted living residence (6 vs. NC avg 21).↓ 71% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 6 | 19 | This facility has 68% fewer inspections with deficiencies than a typical North Carolina assisted living residence (6 vs. NC avg 19).↓ 68% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 100% | 90% | This facility has 10 percentage points higher inspection deficiency rate than a typical North Carolina assisted living residence (100% vs. NC avg 90%).↑ 10% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 4, 2024 follow-up survey confirmed all prior deficiencies were corrected with no further action required.
- September 20, 2024 annual inspection found 2 deficiencies involving medication administration errors for 3 residents and inaccurate electronic medication records for 2 residents.
- March 13, 2024 construction survey cited 2 fire safety code violations, including an exit gate swinging inward and unsealed conduit penetrations in fire-rated ceilings.
Places of interest near The Viridian
271.4 miles from city center
Estimated distance in miles from New Bern's city center to The Viridian's address, calculated via Google Maps.
Calculate Travel Distance to The Viridian
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Financial Assistance for
Assisted Living in North Carolina
The Viridian is located in New Bern, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Assisted Living around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Brookdale Robinwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gastonia | 89
Facility
89
NC AVG
72
Rank
#125 / 390 | Yes |
4
Facility
4
NC AVG
33
Rank
#506 / 572 | - | A+ | 91.50/200
Facility
91.50/200
NC AVG
92.2
Rank
#253 / 322 | 17 | 76.5%
Facility
76.5%
NC AVG
76.2%
Rank
#137 / 335 | - | |
| Sunrise of Cary |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Cary (West Chatham Street) | 85
Facility
85
NC AVG
72
Rank
#135 / 390 | Yes |
34
Facility
34
NC AVG
33
Rank
#271 / 572 |
40.0%
Facility
40.0%
NC AVG
69.9%
Rank
#208 / 246 | A- | 103.50/200
Facility
103.50/200
NC AVG
92.2
Rank
#31 / 322 | 18 | 66.7%
Facility
66.7%
NC AVG
76.2%
Rank
#69 / 335 | Studio / Suite / 1 Bed | |
| Brookdale South Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Wessex Square) | 82
Facility
82
NC AVG
72
Rank
#145 / 390 | Yes |
16
Facility
16
NC AVG
33
Rank
#407 / 572 |
74.4%
Facility
74.4%
NC AVG
69.9%
Rank
#122 / 246 | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 322 | 20 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | - | |
| Brookdale Dickinson Avenue |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greenville | 76
Facility
76
NC AVG
72
Rank
#169 / 390 | Yes |
38
Facility
38
NC AVG
33
Rank
#235 / 572 |
67.1%
Facility
67.1%
NC AVG
69.9%
Rank
#150 / 246 | A+ | 84.50/200
Facility
84.50/200
NC AVG
92.2
Rank
#285 / 322 | 16 | 87.5%
Facility
87.5%
NC AVG
76.2%
Rank
#274 / 335 | - | |
| The Viridian |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | New Bern | 48
Facility
48
NC AVG
72
Rank
#305 / 390 | No |
76
Facility
76
NC AVG
33
Rank
#9 / 572 | - | - | 99.50/200
Facility
99.50/200
NC AVG
92.2
Rank
#145 / 322 | 6 | 83.3%
Facility
83.3%
NC AVG
76.2%
Rank
#220 / 335 | - |
Frequently Asked Questions about The Viridian
Is The Viridian in a walkable area?
The Viridian has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of The Viridian?
According to NC state health department records, The Viridian's license number is HAL-025-044.
What is the overall rating for The Viridian?
The Viridian received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does The Viridian have?
The Viridian has 48 beds.
Are there photos of The Viridian?
Yes — there are 4 photos of The Viridian in the photo gallery on this page.
What is the address of The Viridian?
The Viridian is located at 3003 Waterscape Way New Bern, NC 28562.
What is the phone number of The Viridian?
(252) 631-9685 will put you in contact with the team at The Viridian.
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