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Westminster Manor
Assisted Living & Respite Care · Auburn, NY
Westminster Manor

Westminster Manor

Assisted Living & Respite Care · Auburn, NY
81 South Street, Auburn, NY 13021 View map Calculator: See prices in your area
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Overview of Westminster Manor

Westminster Manor is a 37-bed Adult Home at 81 South Street in Auburn, Cayuga County, New York, at the city center, owned by Cayuga-Syracuse Presbyterian Home for the Elderly. Its license is active. Pets are allowed.

Services include Nursing Services, Skilled Nursing, and Licensed Nurses/CNAs. Rehabilitation Services, Memory Support, Rehabilitation programs, and Supportive Services are provided. Volunteer Programs are available.

Over three inspections spanning October 2023 to April 2025, the facility recorded one deficiency. Relicensure surveys in October 2023 and May 2024 complaint investigation found no violations. The April 2025 relicensure survey cited a single deficiency in resident services medication management (487.7(f)(5)).

The facility averages 0.3 deficiencies per year, 94 percent better than New York’s average. One complaint is on record (2.7 per 100 occupied beds versus state average 49.9). No enforcement actions have been imposed. The April 2025 medication management citation represents the only regulatory issue in the available inspection record.

Families should clarify status of medication management corrective actions from the April 2025 citation and confirm current protocols before placement.

Facility Direct Line (315) 252-0507
Facility Direct Line (315) 252-0507
By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 37 Rank #709 / 736Bed count — State benchmarkedThis home is ranked 709th out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #344 / 1150Walk Score — State benchmarkedThis home is ranked 344th out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
87 / 100

About this community

License Details

Facility TypeAdult Home
StatusActive
CountyCayuga
License Number050-E-002

Ownership & Operating Entity

Owner NameCayuga-Syracuse Presbyterian Home For The Elderly

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

1 service
Memory Support

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Specific ProgramsSupportive Services
Volunteer Program

Contact Westminster Manor

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Scorecard Info This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NY average 0 Worse No metrics in this bucket. 8 Better Metrics better than New York average:
• Total violations (94% below)
• Violations per inspection (87% below)
• Inspections with violations (75% below)
• Inspection violation rate (42% below)
• Inspections with violations (75% below)
• Inspection violation rate (42% below)
• Total complaints (99% below)
• Complaints per year (99% below)

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all inspections conducted at this facility. 39 This facility has had 67% fewer total inspections than the New York average (3 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer
Inspections with violations Info Inspections that resulted in at least one regulatory violation. 14 This facility has 75% fewer inspections with violations than a typical New York assisted living residence (1 vs. NY avg 4).↓ 75% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 33%57% This facility has 24 percentage points lower inspection violation rate than a typical New York assisted living residence (33% vs. NY avg 57%).↓ 24% better Rank #91 / 323 Inspection violation rate — State benchmarked This home is ranked 91st out of 323 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 14 This facility has 75% fewer inspections with violations than a typical New York assisted living residence (1 vs. NY avg 4).↓ 75% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 33%57% This facility has 24 percentage points lower inspection violation rate than a typical New York assisted living residence (33% vs. NY avg 57%).↓ 24% better Rank #91 / 323 Inspection violation rate — State benchmarked This home is ranked 91st out of 323 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 06 This facility has had 100% fewer complaint visits than the New York average (0 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer Rank #1 / 323 Complaint visits — State benchmarked This home is ranked 1st out of 323 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Violations Info Violations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total violations Info Formal regulatory issues recorded by inspectors across all inspection types. 118 This facility has 94% fewer total violations than a typical New York assisted living residence (1 vs. NY avg 18).↓ 94% better Rank #31 / 323 Total violations — State benchmarked This home is ranked 31st out of 323 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Violations per inspection Info Average violations per inspection. 0.32.23 This facility has 87% fewer violations per inspection than a typical New York assisted living residence (0.3 vs. NY avg 2.23).↓ 87% better Rank #43 / 323 Violations per inspection — State benchmarked This home is ranked 43rd out of 323 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Violation breakdown Info Per-category split of the 1 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1 Resident Services NY avg: 2.9

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 179 This facility has 99% fewer total complaints than a typical New York assisted living residence (1 vs. NY avg 79).↓ 99% better
Complaints per year Info Average complaints per year since 2025. 179 This facility has 99% fewer complaints per year than a typical New York assisted living residence (1 vs. NY avg 79).↓ 99% better
Show Inspection Reports

Places of interest near Westminster Manor

Address 0.0 miles from city center Info Estimated distance in miles from Auburn's city center to Westminster Manor's address, calculated via Google Maps.

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Compare Assisted Living around the area

Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Atria Riverdale
AL
IL
MC
The Bronx (Riverdale)
204
Facility 204
NY AVG 160
Rank #157 / 736
Yes
95
Facility 95
NY AVG 64
Rank #131 / 1,150
Atr New York Lh, Inc6
50%
Facility 50%
NY AVG 56.5%
Rank #164 / 323
2
Facility 2
NY AVG 6
Rank #145 / 323
3
Facility 3
NY AVG 14.5
Rank #86 / 323
0.5
Facility 0.5
NY AVG 2.2
Rank #73 / 323
Studio / 1 Bed / 2 BedA+
The Bristal at Lynbrook
AL
IL
MC
Lynbrook (Village Of Lynbrook)
200
Facility 200
NY AVG 160
Rank #164 / 736
Yes
69
Facility 69
NY AVG 64
Rank #617 / 1,150
Lynbrook Senior Care, LLC6
17%
Facility 17%
NY AVG 56.5%
Rank #47 / 323
6
Facility 6
NY AVG 6
Rank #237 / 323
2
Facility 2
NY AVG 14.5
Rank #59 / 323
0.3
Facility 0.3
NY AVG 2.2
Rank #43 / 323
Studio / 1 Bed-
The Bristal at Armonk
AL
IL
MC
Armonk
171
Facility 171
NY AVG 160
Rank #278 / 736
Yes
44
Facility 44
NY AVG 64
Rank #837 / 1,150
Armonk Senior Care LLC3
33%
Facility 33%
NY AVG 56.5%
Rank #91 / 323
0
Facility 0
NY AVG 6
Rank #1 / 323
1
Facility 1
NY AVG 14.5
Rank #31 / 323
0.3
Facility 0.3
NY AVG 2.2
Rank #43 / 323
Studio / 1 Bed / 2 Bed-
The Bristal at York Avenue
AL
IL
MC
New York (Manhattan)
132
Facility 132
NY AVG 160
Rank #379 / 736
Yes
97
Facility 97
NY AVG 64
Rank #80 / 1,150
York Avenue Senior Care LLC5
40%
Facility 40%
NY AVG 56.5%
Rank #131 / 323
3
Facility 3
NY AVG 6
Rank #169 / 323
2
Facility 2
NY AVG 14.5
Rank #59 / 323
0.4
Facility 0.4
NY AVG 2.2
Rank #65 / 323
Studio / 1 Bed-
Westminster Manor
AL
RC
Auburn
37
Facility 37
NY AVG 160
Rank #709 / 736
No
87
Facility 87
NY AVG 64
Rank #344 / 1,150
-3
33%
Facility 33%
NY AVG 56.5%
Rank #91 / 323
0
Facility 0
NY AVG 6
Rank #1 / 323
1
Facility 1
NY AVG 14.5
Rank #31 / 323
0.3
Facility 0.3
NY AVG 2.2
Rank #43 / 323
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Frequently Asked Questions about Westminster Manor

Who is the owner of Westminster Manor?

Westminster Manor is legally operated by Cayuga-Syracuse Presbyterian Home for the Elderly.

Is Westminster Manor in a walkable area?

Westminster Manor has a walk score of 87. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Westminster Manor?

According to NY state health department records, Westminster Manor's license number is 050-E-002.

Are pets allowed at Westminster Manor?

No, Westminster Manor has a no-pet policy.

How many beds does Westminster Manor have?

Westminster Manor has 37 beds.

Has Westminster Manor had any violations?

Westminster Manor has had 1 reported violation since 2025 according to records from New York State Department of Health (NYSDOH).

Are there photos of Westminster Manor?

Yes — there is 1 photo of Westminster Manor in the photo gallery on this page.

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