Westminster Manor
Assisted Living & Respite Care · Auburn, NY
Westminster Manor
Assisted Living & Respite Care · Auburn, NY
Westminster Manor is a 37-bed Adult Home at 81 South Street in Auburn, Cayuga County, New York, at the city center, owned by Cayuga-Syracuse Presbyterian Home for the Elderly. Its license is active. Pets are allowed.
Services include Nursing Services, Skilled Nursing, and Licensed Nurses/CNAs. Rehabilitation Services, Memory Support, Rehabilitation programs, and Supportive Services are provided. Volunteer Programs are available.
Over three inspections spanning October 2023 to April 2025, the facility recorded one deficiency. Relicensure surveys in October 2023 and May 2024 complaint investigation found no violations. The April 2025 relicensure survey cited a single deficiency in resident services medication management (487.7(f)(5)).
The facility averages 0.3 deficiencies per year, 94 percent better than New York’s average. One complaint is on record (2.7 per 100 occupied beds versus state average 49.9). No enforcement actions have been imposed. The April 2025 medication management citation represents the only regulatory issue in the available inspection record.
Families should clarify status of medication management corrective actions from the April 2025 citation and confirm current protocols before placement.
37-bed community Rank #712 / 739Bed count — State benchmarkedThis home is ranked 712th out of 739 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 87 / 100 Rank #344 / 1169Walk Score — State benchmarkedThis home is ranked 344th out of 1169 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAdult Home
StatusActive
CountyCayuga
License Number050-E-002
Owner NameCayuga-Syracuse Presbyterian Home For The Elderly
Rehabilitation Services
Licensed Nurses/CNAs
Memory Support
Pets Allowed
Specific ProgramsSupportive Services
Volunteer Program
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2023 · 3 years of data
0 enforcement actions
1 violation
1 complaint
3 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
17 points above the New York average for assisted living residences (83/100)
Rank #1 / 608 in New York Inspection Score — State benchmarked This home is ranked 1st out of 608 homes in New York for inspection score. Shows this facility's inspection score compared to the New York average among 608 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 100 out of 100. Letter grade A+. 17 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. New York state average
Overall vs. NY average
0 Worse
No metrics in this bucket.
7 Better
Metrics better than New York average:
• Total violations (93% below)
• Violations per inspection (81% below)
• Inspections with violations (75% below)
• Inspection violation rate (25% below)
• Complaint visits (100% below)
• Total complaints (99% below)
• Complaints per year (99% below)
• Total violations (93% below)
• Violations per inspection (81% below)
• Inspections with violations (75% below)
• Inspection violation rate (25% below)
• Complaint visits (100% below)
• Total complaints (99% below)
• Complaints per year (99% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 3 | 9 | This facility has had 67% fewer total inspections than the New York average (3 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer |
|
Inspections with violations
Inspections that resulted in at least one regulatory violation.
| 1 | 4 | This facility has 75% fewer inspections with violations than a typical New York assisted living residence (1 vs. NY avg 4).↓ 75% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 33% | 44% | This facility has 11 percentage points lower inspection violation rate than a typical New York assisted living residence (33% vs. NY avg 44%).↓ 11% better Rank #1 / 319 Inspection violation rate — State benchmarked This home is ranked 1st out of 319 homes in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 6 | This facility has 100% fewer complaint visits than a typical New York assisted living residence (0 vs. NY avg 6).↓ 100% better Rank #58 / 319 Complaint visits — State benchmarked This home is ranked 58th out of 319 homes in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 14.5 | This facility has 93% fewer total violations than a typical New York assisted living residence (1 vs. NY avg 14.5).↓ 93% better Rank #1 / 319 Total violations — State benchmarked This home is ranked 1st out of 319 homes in New York for violations. Shows this facility's violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per inspection
Average violations per inspection.
| 0.3 | 1.6 | This facility has 81% fewer violations per inspection than a typical New York assisted living residence (0.3 vs. NY avg 1.6).↓ 81% better Rank #1 / 319 Violations per inspection — State benchmarked This home is ranked 1st out of 319 homes in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 79 | This facility has 99% fewer total complaints than a typical New York assisted living residence (1 vs. NY avg 79).↓ 99% better |
|
Complaints per year
Average complaints per year since 2023.
| 0.3 | 26.3 | This facility has 99% fewer complaints per year than a typical New York assisted living residence (0.3 vs. NY avg 26.3).↓ 99% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- October 23, 2023 relicensure survey found no violations or deficiencies.
- May 14, 2024 complaint survey found no violations or substantiated complaints.
- April 22, 2025 relicensure survey cited one deficiency for medication management under resident services.
Places of interest near Westminster Manor
0.0 miles from city center
Estimated distance in miles from Auburn's city center to Westminster Manor's address, calculated via Google Maps.
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Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
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| Westminster Manor | AL RC | Auburn | 37
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87
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#344 / 1169 | - | 100
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Frequently Asked Questions about Westminster Manor
Who is the owner of Westminster Manor?
Westminster Manor is legally operated by Cayuga-Syracuse Presbyterian Home for the Elderly.
Is Westminster Manor in a walkable area?
Westminster Manor has a walk score of 87. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Westminster Manor?
According to NY state health department records, Westminster Manor's license number is 050-E-002.
Are pets allowed at Westminster Manor?
No, Westminster Manor has a no-pet policy.
How many beds does Westminster Manor have?
Westminster Manor has 37 beds.
Are there photos of Westminster Manor?
Yes — there is 1 photo of Westminster Manor in the photo gallery on this page.
What is the address of Westminster Manor?
Westminster Manor is located at 81 South Street, Auburn, NY 13021.
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