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Willow Creek Alzheimer’s & Dementia Care Community
Assisted Living, Hospice Care & Memory Care · Castro Valley, CA
Exterior view of a senior care facility with a garden Oak Creek Alzheimer’s & Dementia Care Community, assisted living in Castro Valley, CA — Staff serving food at a senior living community event Oak Creek Alzheimer’s & Dementia Care Community, assisted living in Castro Valley, CA — Residents and staff wearing colorful sombreros together Oak Creek Alzheimer’s & Dementia Care Community, assisted living in Castro Valley, CA — Logo of The Creeks Alzheimer’s & Dementia Care Oak Creek Alzheimer’s & Dementia Care Community, assisted living in Castro Valley, CA — Smiling woman and caregiver posing together for a photo

Willow Creek Alzheimer’s & Dementia Care Community

Assisted Living, Hospice Care & Memory Care · Castro Valley, CA
22424 Charlene Way, Castro Valley, CA 94546 View map Calculator: See prices in your area
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Overview of Willow Creek Alzheimer’s & Dementia Care Community

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Explore the passionate community of Willow Creek Alzheimer’s & Dementia Care Community nestled in Castro Valley, CA. The community’s specialized memory care meets exceptional comfort. The team prioritizes safety and individualized care, ensuring a secure environment with round-the-clock supervision and tailored services for those with Alzheimer’s and dementia. Residents enjoy well-appointed accommodations tailored to their needs and experience personalized attention from a dedicated team.

Discover the thoughtfully designed amenities: fully furnished suites, a variety of private and semi-private accommodations, and all-inclusive pricing. Enjoy three nutritious meals and two snacks daily, with options ranging from seasonal organic vegetables to delectable desserts. The daily activities and social programs foster meaningful interactions, while the holistic approach to care supports both physical and emotional well-being. Here, we keep your mind and self safe.

Facility Direct Line (209) 369-9955
Facility Direct Line (209) 369-9955
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Bed community size
49-bed community Rank #1138 / 1657Bed count — State benchmarkedThis home is ranked 1138th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
19 years in operation Rank #392 / 1487Years in operation — State benchmarkedThis home is ranked 392nd out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 80 / 100 Rank #417 / 2092Walk Score — State benchmarkedThis home is ranked 417th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
76%
Rank #812 / 1537Occupancy rate — State benchmarkedThis home is ranked 812th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
37 / 49
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceSeptember 5, 2006
CountyAlameda
RCFE Number015601256

Ownership & Operating Entity

Willow Creek Alzheimer’s & Dementia Care Community is legally operated by Altcare Willow Creek, Inc and Asram Living Llc, and administered by Elizabeth M Carson.

Additional Services

1 service
Alzheimer's Care

Contact Willow Creek Alzheimer’s & Dementia Care Community

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 1 citation 10 total visits 4 complaint visits 5 official inspections 3 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

12 points above the California average for assisted living residences (81/100)

Rank #242 / 1401 in California Inspection Score — State benchmarked This home is ranked 242nd out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 93 out of 100. Letter grade A. 12 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Official inspections (25% above) 9 Better Metrics better than California average:
• Total citations (90% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (75% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (38% below)
• Complaint visits (69% below)
• Other visits (86% below)
• Complaint investigations (70% below)
Latest Inspection August 27, 2025

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 110 This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 03 This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 14 This facility has 75% fewer moderate citations (type b) than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Citations per year Info Average citations per year since 2021. 0.22 This facility has 90% fewer citations per year than a typical California assisted living residence (0.2 vs. CA avg 2).↓ 90% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1016 This facility has 38% fewer total visits than a typical California assisted living residence (10 vs. CA avg 16).↓ 38% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 413 This facility has 69% fewer complaint visits than a typical California assisted living residence (4 vs. CA avg 13).↓ 69% better Rank #529 / 1397 Complaint visits — State benchmarked This home is ranked 529th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 17 This facility has 86% fewer other visits than a typical California assisted living residence (1 vs. CA avg 7).↓ 86% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 310 This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on August 27, 2025 found no deficiencies and confirmed full compliance with safety and licensing requirements.
  • A substantiated complaint from October 12, 2022 found the facility failed to allow indoor compassion care visits since March 2020, violating residents' personal rights.
  • Multiple complaint investigations from 2022 to 2025 were unsubstantiated, including allegations of medication errors and inadequate medical attention, showing no evidence of harm or procedural failures.
Show Inspection Reports

What does this home offer?

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Housing Options: Studio

Building type icon
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Building Type: Single-story

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Fitness and Recreation

Places of interest near Willow Creek Alzheimer’s & Dementia Care Community

Address 0.9 miles from city center Info Estimated distance in miles from Castro Valley's city center to Willow Creek Alzheimer’s & Dementia Care Community's address, calculated via Google Maps.

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Compare Assisted Living around Contra Costa County

The information below is reported by the California Department of Social Services and Department of Public Health.

Carlton Senior Living Pleasant Hill – Martinez
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IL
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CA AVG 103
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83
Facility 83
CA AVG 81
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4
6
Facility 6
CA AVG 13
Rank #654 / 1397
2
Facility 2
CA AVG 3
Rank #600 / 1164
37
Facility 37
CA AVG 13
Rank #55 / 1487
84.2%
Facility 84.2%
CA AVG 74.8%
Rank #404 / 1368
-Carlton Senior Living, LLCAlove / 1 Bed
Westmont of Brentwood
AL
IL
MC
Brentwood
155
Facility 155
CA AVG 103
Rank #319 / 1657
Yes
27
Facility 27
CA AVG 57
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59
Facility 59
CA AVG 81
Rank #1301 / 1401
4
41
Facility 41
CA AVG 13
Rank #1321 / 1397
10
Facility 10
CA AVG 3
Rank #1058 / 1164
6
Facility 6
CA AVG 13
Rank #886 / 1487
81.9%
Facility 81.9%
CA AVG 74.8%
Rank #555 / 1368
A+Westmont Mgr Gp LLC,Gp Of Fresno Ops And Westmont LvngStudio / 1 Bed / 2 Bed
The Reutlinger Community
AL
IL
MC
NH
Danville
120
Facility 120
CA AVG 103
Rank #561 / 1657
No
30
Facility 30
CA AVG 57
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86
Facility 86
CA AVG 81
Rank #630 / 1401
4
11
Facility 11
CA AVG 13
Rank #889 / 1397
1
Facility 1
CA AVG 3
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26
Facility 26
CA AVG 13
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65.0%
Facility 65.0%
CA AVG 74.8%
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A+Reutlinger Community, The And Eskaton Properties IncStudio / 1 Bed
Aegis Living Pleasant Hill
AL
HC
MC
RC
Pleasant Hill (Pleasant Valley)
90
Facility 90
CA AVG 103
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Yes
74
Facility 74
CA AVG 57
Rank #598 / 2092
85
Facility 85
CA AVG 81
Rank #688 / 1401
4
0
Facility 0
CA AVG 13
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2
Facility 2
CA AVG 3
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32
Facility 32
CA AVG 13
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81.1%
Facility 81.1%
CA AVG 74.8%
Rank #573 / 1368
C+Oak Park Blvd Pleasant Hill LLC And Aegis Senior Et AStudio / Suite / 1 Bed
Willow Creek Alzheimer’s & Dementia Care Community
AL
HC
MC
Castro Valley
49
Facility 49
CA AVG 103
Rank #1138 / 1657
No
80
Facility 80
CA AVG 57
Rank #417 / 2092
93
Facility 93
CA AVG 81
Rank #242 / 1401
5
4
Facility 4
CA AVG 13
Rank #529 / 1397
0
Facility 0
CA AVG 3
Rank #1 / 1164
19
Facility 19
CA AVG 13
Rank #392 / 1487
75.5%
Facility 75.5%
CA AVG 74.8%
Rank #714 / 1368
-Altcare Willow Creek, Inc And Asram Living LLCStudio
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Financial Assistance for
Assisted Living in California

Willow Creek Alzheimer’s & Dementia Care Community is located in Castro Valley, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Willow Creek Alzheimer’s & Dementia Care Community

Who is the owner of Willow Creek Alzheimer’s & Dementia Care Community?

Willow Creek Alzheimer’s & Dementia Care Community is legally operated by Altcare Willow Creek, Inc and Asram Living Llc, and administered by Elizabeth M Carson.

Is Willow Creek Alzheimer’s & Dementia Care Community in a walkable area?

Willow Creek Alzheimer’s & Dementia Care Community has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Willow Creek Alzheimer’s & Dementia Care Community?

Willow Creek Alzheimer’s & Dementia Care Community's occupancy is 76%.

Who is the administrator of Willow Creek Alzheimer’s & Dementia Care Community?

Elizabeth M Carson is the administrator of Willow Creek Alzheimer’s & Dementia Care Community.

How many beds does Willow Creek Alzheimer’s & Dementia Care Community have?

Willow Creek Alzheimer’s & Dementia Care Community has 49 beds.

Has Willow Creek Alzheimer’s & Dementia Care Community had any recent citations?

Willow Creek Alzheimer’s & Dementia Care Community has had 1 recently reported citation.

Are there photos of Willow Creek Alzheimer’s & Dementia Care Community?

Yes — there are 5 photos of Willow Creek Alzheimer’s & Dementia Care Community in the photo gallery on this page.

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