Willow Creek West AFC
Assisted Living & Memory Care · Grand Rapids, MI

Willow Creek West AFC

Assisted Living & Memory Care · Grand Rapids, MI

Overview of Willow Creek West Afc

Discover the warmth and trust you’ve been seeking in senior living at Willow Creek West Afc. Located in the heart of Grand Rapids, Michigan, this assisted living and memory care community is dedicated to providing exceptional care and treating residents and their loved ones like family.

Unlike traditional senior living options, Willow Creek West Afc offers intimate homes where residents from diverse backgrounds come together to create a vibrant and caring community. The residents at Willow Creek West Afc not only live together but also enjoy activities such as cooking and playing games, fostering meaningful connections and support among one another. Experience personalized care and attention at Willow Creek West Afc, where the dedicated team goes above and beyond to ensure the comfort and sense of belonging for every resident. The community prioritizes creating an atmosphere where each individual feels valued and cherished.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 20 Rank #238 / 340Bed count — State benchmarkedThis assisted living community is ranked 238th out of 340 assisted living communities we track in Michigan for bed count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Michigan that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #113 / 264Years in operation — State benchmarkedThis assisted living community is ranked 113th out of 264 assisted living communities we track in Michigan for years in operation. Shows how long this facility has been in operation compared to other Michigan facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Michigan that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #45 / 436Walk Score — State benchmarkedThis assisted living community is ranked 45th out of 436 assisted living communities we track in Michigan for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Michigan facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Michigan that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
67 / 100

About this community

License Details

Facility TypeAdult Large Group Home (Capacity 13-20)
StatusRegular
IssuanceFebruary 5, 2025
ExpirationJanuary 5, 2027
CountyKent
License NumberAL410398969

Ownership & Operating Entity

Willow Creek West AFC is legally operated by CSM Alger Heights, LLC.

Contact Willow Creek West AFC

Inspection History

In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.

Since 2020 · 6 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
17 deficiencies 11 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Michigan state average
Overall vs. MI average 1 Worse Metrics worse than Michigan average:
• Total deficiencies (70% above)
1 Better Metrics better than Michigan average:
• Deficiencies per inspection (9% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMI Averagevs. MI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1710 This facility has 70% more total deficiencies than a typical Michigan assisted living residence (17 vs. MI avg 10).↑ 70% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.51.64 This facility has 9% fewer deficiencies per inspection than a typical Michigan assisted living residence (1.5 vs. MI avg 1.64).↓ 9% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMI Averagevs. MI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 115 This facility has had 120% more total inspections than the Michigan average (11 vs. MI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 120% more

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Places of interest near Willow Creek West AFC

Address 4.2 miles from city center Info Estimated distance in miles from Grand Rapids's city center to Willow Creek West AFC's address, calculated via Google Maps.

Calculate Travel Distance to Willow Creek West AFC

Add your location

Address

Compare Assisted Living around Grand Rapids

Info below is compiled from the MI Licensing & Regulatory Affairs (LARA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Sunrise of Cascade
AL
HOS
MC
Grand Rapids (Cascade)
125
Facility 125
MI AVG 66
Rank #41 / 340
Yes
43
Facility 43
MI AVG 37
Rank #165 / 436
Studio / 1 Bed / 2 Bed
1
Facility 1
MI AVG 12
Rank #113 / 264
A+4
6
Facility 6
MI AVG 8
Rank #162 / 312
1.5
Facility 1.5
MI AVG 1.6
Rank #172 / 312
Ms. Cascade Sh, LLC
Grand Village Assisted Living & Memory Care
AL
MC
Grandville (Grandville Lakes)
72
Facility 72
MI AVG 66
Rank #134 / 340
Yes
57
Facility 57
MI AVG 37
Rank #85 / 436
-
39
Facility 39
MI AVG 12
Rank #10 / 264
A+4
1
Facility 1
MI AVG 8
Rank #58 / 312
0.3
Facility 0.3
MI AVG 1.6
Rank #62 / 312
44Th Street Sw Opco LLC
Riley’s Grove Assisted Living & Memory Care
AL
MC
Zeeland (Zeeland Charter Township)
70
Facility 70
MI AVG 66
Rank #146 / 340
Yes
31
Facility 31
MI AVG 37
Rank #251 / 436
-
39
Facility 39
MI AVG 12
Rank #10 / 264
A+3
3
Facility 3
MI AVG 8
Rank #110 / 312
1.0
Facility 1.0
MI AVG 1.6
Rank #123 / 312
Riley's Grove Assisted Living, LLC
Willow Creek West AFC
AL
MC
Grand Rapids (Alger Heights)
20
Facility 20
MI AVG 66
Rank #238 / 340
No
67
Facility 67
MI AVG 37
Rank #45 / 436
-
1
Facility 1
MI AVG 12
Rank #113 / 264
-11
17
Facility 17
MI AVG 8
Rank #266 / 312
1.5
Facility 1.5
MI AVG 1.6
Rank #172 / 312
Csm Alger Heights, LLC
Woodlawn Meadows Assisted Living and Memory Care
AL
MC
Hastings
20
Facility 20
MI AVG 66
Rank #238 / 340
Yes
20
Facility 20
MI AVG 37
Rank #320 / 436
-
39
Facility 39
MI AVG 12
Rank #10 / 264
A+1
0
Facility 0
MI AVG 8
Rank #1 / 312
0.0
Facility 0.0
MI AVG 1.6
Rank #1 / 312
1821 N East Street Opco LLC

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other MI assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Michigan

Willow Creek West AFC is located in Grand Rapids, Michigan.
Here are the financial assistance programs available to residents in Michigan.

Get Financial aid guidance

MI Choice Waiver

Michigan Medicaid MI Choice Waiver

Age 65+ or disabled
General Michigan resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MI

Delivered through regional waiver agents; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Adult day care ($65/day)

Home Help Program

Michigan Home Help

Age 65+ or disabled
General Michigan resident, Medicaid- eligible or low-income.
Income Limits ~$1,732/month individual, Medicaid threshold
Asset Limits $2,000 individual
MI

Can hire family caregivers; less intensive than waiver.

Benefits
Personal care (up to 60 hours/month) Homemaker services Respite (varies)

Program of All-Inclusive Care for the Elderly (PACE)

Michigan PACE

Age 55+
General Michigan resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple).
MI

16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

Medicare Savings Program (MSP)

Michigan Medicare Savings Program

Age 65+ or disabled
General Michigan resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MI

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Michigan NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MI

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Michigan VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Michigan resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MI

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Frequently Asked Questions about Willow Creek West AFC

What neighborhood is Willow Creek West AFC in?

Willow Creek West AFC is in the Alger Heights neighborhood of MI 49508.

Who is the owner of Willow Creek West AFC?

Willow Creek West AFC is legally operated by CSM Alger Heights, LLC.

Is Willow Creek West AFC in a walkable area?

Willow Creek West AFC has a walk score of 67. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Willow Creek West AFC?

According to state health department records, Willow Creek West AFC's license number is AL410398969.

When does Willow Creek West AFC's license expire?

According to state health department records, Willow Creek West AFC's license expires on January 5, 2027.

How long has Willow Creek West AFC been in business?

Willow Creek West AFC has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at Willow Creek West AFC?

No, Willow Creek West AFC has a no-pet policy.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance