Other senior care options in Oklahoma:

Page 5 of Best Assisted Living in Oklahoma

Why trust this guide? Our editorial team analyzed 142 assisted living communities in OK using OK State Dept. of Health (OSDH) data, inspection records, complaints, amenities, and facility-level details. How we rank assisted living in OK
Reviewed by
Last updated
Jul 2026
We analyzed
142 homes
Other senior care options in Oklahoma:
Avg Monthly Cost: $5,119The average monthly cost across facilities in Oklahoma. Reflects published or estimated base rates and can vary with care level, room type, and amenities. Individual facilities can vary widely from this average.
National Average: $5,600
Avg Walk Score: 38/ 100The average Walk Score across facilities in Oklahoma. A third-party neighborhood walkability score (0–100) measuring convenience and context, not healthcare quality. Individual facilities can vary widely from this average.
National Average: 50/ 100
Avg No. of Beds: 74The average licensed bed capacity across facilities in Oklahoma. Individual facilities can vary widely from this average.
National Average: 90

Compare Assisted Living around Oklahoma

Info below is compiled from the OK State Dept. of Health (OSDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Aberdeen Heights Assisted Living
AL
Tulsa (Southridge Estate)
96
Facility 96
OK AVG 74
Rank #33 / 139
No
43
Facility 43
OK AVG 38
Rank #93 / 208
Studio / 1 Bed / 2 Bed
27
Facility 27
OK AVG 16
Rank #5 / 33
54.2% FCherylann Ledbetter12
4
Facility 4
OK AVG 3
Rank #65 / 102
6
Facility 6
OK AVG 3.1
Rank #92 / 102
19
Facility 19
OK AVG 8
Rank #91 / 102
1.6
Facility 1.6
OK AVG 0.7
Rank #90 / 102
The Villages at Southern Hills
AL
HOS
NH
RC
SNF
Tulsa (South Peoria)
98
Facility 98
OK AVG 74
Rank #32 / 139
No
46
Facility 46
OK AVG 38
Rank #84 / 208
-- 43.9% A+Lee Sudbeck8
2
Facility 2
OK AVG 3
Rank #34 / 102
2
Facility 2
OK AVG 3.1
Rank #28 / 102
4
Facility 4
OK AVG 8
Rank #33 / 102
0.5
Facility 0.5
OK AVG 0.7
Rank #39 / 102
Covenant Living at Inverness
AL
IL
MC
NH
RC
SNF
Tulsa
47
Facility 47
OK AVG 74
Rank #101 / 139
No
3
Facility 3
OK AVG 38
Rank #192 / 208
-- 80.9% -Jacob Will14
4
Facility 4
OK AVG 3
Rank #65 / 102
5
Facility 5
OK AVG 3.1
Rank #78 / 102
12
Facility 12
OK AVG 8
Rank #70 / 102
0.9
Facility 0.9
OK AVG 0.7
Rank #70 / 102
Trinity Woods
AL
IL
MC
NH
SNF
Tulsa
84
Facility 84
OK AVG 74
Rank #47 / 139
No
37
Facility 37
OK AVG 38
Rank #107 / 208
1 Bed / 2 Bed- 64.3% -------
The Parke Assisted Living
AL
Tulsa
70
Facility 70
OK AVG 74
Rank #63 / 139
Yes
48
Facility 48
OK AVG 38
Rank #74 / 208
1 Bed / 2 Bed
27
Facility 27
OK AVG 16
Rank #5 / 33
84.3% A+Michayne Morris8
1
Facility 1
OK AVG 3
Rank #5 / 102
2
Facility 2
OK AVG 3.1
Rank #28 / 102
2
Facility 2
OK AVG 8
Rank #16 / 102
0.3
Facility 0.3
OK AVG 0.7
Rank #23 / 102
Iris Memory Care of Tulsa
AL
MC
RC
Tulsa (Cedar Ridge Park)
57
Facility 57
OK AVG 74
Rank #86 / 139
No
52
Facility 52
OK AVG 38
Rank #62 / 208
Private Suite- 82.5% A+Debbie Lovelace9
3
Facility 3
OK AVG 3
Rank #50 / 102
1
Facility 1
OK AVG 3.1
Rank #7 / 102
1
Facility 1
OK AVG 8
Rank #7 / 102
0.1
Facility 0.1
OK AVG 0.7
Rank #7 / 102
Montereau
AL
HC
IL
MC
NH
SNF
Tulsa (South Granite Avenue)
80
Facility 80
OK AVG 74
Rank #48 / 139
Yes
48
Facility 48
OK AVG 38
Rank #74 / 208
-
26
Facility 26
OK AVG 16
Rank #9 / 33
66.3% D-Tracie Nail10
6
Facility 6
OK AVG 3
Rank #83 / 102
3
Facility 3
OK AVG 3.1
Rank #51 / 102
3
Facility 3
OK AVG 8
Rank #25 / 102
0.3
Facility 0.3
OK AVG 0.7
Rank #23 / 102
Legend at Mingo Road
AL
MC
Tulsa
90
Facility 90
OK AVG 74
Rank #38 / 139
No
48
Facility 48
OK AVG 38
Rank #74 / 208
1 Bed / 2 Bed- 86.7% -Brooke Howard13
3
Facility 3
OK AVG 3
Rank #50 / 102
1
Facility 1
OK AVG 3.1
Rank #7 / 102
1
Facility 1
OK AVG 8
Rank #7 / 102
0.1
Facility 0.1
OK AVG 0.7
Rank #7 / 102
Sommerset Neighborhood
AL
MC
Oklahoma City (South Oklahoma City)
126
Facility 126
OK AVG 74
Rank #11 / 139
No
48
Facility 48
OK AVG 38
Rank #74 / 208
Studio / Suite / 1 Bed
1
Facility 1
OK AVG 16
Rank #33 / 33
81.7% A-Jessica Guillory13
1
Facility 1
OK AVG 3
Rank #5 / 102
1
Facility 1
OK AVG 3.1
Rank #7 / 102
5
Facility 5
OK AVG 8
Rank #40 / 102
0.4
Facility 0.4
OK AVG 0.7
Rank #34 / 102
University Village Retirement Community
AL
IL
NH
SNF
Tulsa
150
Facility 150
OK AVG 74
Rank #5 / 139
Yes
42
Facility 42
OK AVG 38
Rank #97 / 208
1 Bed / 2 Bed- 63.3% -Trischa Matos13
2
Facility 2
OK AVG 3
Rank #34 / 102
4
Facility 4
OK AVG 3.1
Rank #67 / 102
15
Facility 15
OK AVG 8
Rank #82 / 102
1.2
Facility 1.2
OK AVG 0.7
Rank #80 / 102
Living Rose Christian Assisted Living Home
AL
RC
Broken Arrow (Vacation Center)
5
Facility 5
OK AVG 74
Rank #139 / 139
Yes
64
Facility 64
OK AVG 38
Rank #28 / 208
-
13
Facility 13
OK AVG 16
Rank #15 / 33
80.0% A+Tammy Spinazzola7
1
Facility 1
OK AVG 3
Rank #5 / 102
0
Facility 0
OK AVG 3.1
Rank #1 / 102
0
Facility 0
OK AVG 8
Rank #1 / 102
0.0
Facility 0.0
OK AVG 0.7
Rank #1 / 102
Zarrow Pointe
AL
HOS
IL
NH
SNF
Tulsa (South Peoria)
61
Facility 61
OK AVG 74
Rank #79 / 139
No
49
Facility 49
OK AVG 38
Rank #71 / 208
-- 90.2% -Mathew Snyder7
1
Facility 1
OK AVG 3
Rank #5 / 102
7
Facility 7
OK AVG 3.1
Rank #95 / 102
29
Facility 29
OK AVG 8
Rank #99 / 102
4.1
Facility 4.1
OK AVG 0.7
Rank #102 / 102
Touchmark at Coffee Creek
AL
IL
MC
Edmond
134
Facility 134
OK AVG 74
Rank #7 / 139
Yes
41
Facility 41
OK AVG 38
Rank #100 / 208
Studio / 1 Bed / 2 Bed / 3 Bed- 81.3% -Jenna Fennell15
4
Facility 4
OK AVG 3
Rank #65 / 102
1
Facility 1
OK AVG 3.1
Rank #7 / 102
2
Facility 2
OK AVG 8
Rank #16 / 102
0.1
Facility 0.1
OK AVG 0.7
Rank #7 / 102
The Grove at Midtown
AL
MC
RC
Tulsa
120
Facility 120
OK AVG 74
Rank #14 / 139
Yes
48
Facility 48
OK AVG 38
Rank #74 / 208
Studio / 1 Bed- 85.8% -Jennifer Braun18
5
Facility 5
OK AVG 3
Rank #75 / 102
2
Facility 2
OK AVG 3.1
Rank #28 / 102
2
Facility 2
OK AVG 8
Rank #16 / 102
0.1
Facility 0.1
OK AVG 0.7
Rank #7 / 102
Brookdale Broken Arrow
AL
MC
Broken Arrow
80
Facility 80
OK AVG 74
Rank #48 / 139
Yes
28
Facility 28
OK AVG 38
Rank #131 / 208
Suite- 82.5% -Kari Willard10
1
Facility 1
OK AVG 3
Rank #5 / 102
1
Facility 1
OK AVG 3.1
Rank #7 / 102
2
Facility 2
OK AVG 8
Rank #16 / 102
0.2
Facility 0.2
OK AVG 0.7
Rank #18 / 102
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Overview of Village at Oakwood

Nineteen years into operating in Oklahoma City’s Oklahoma County, Village at Oakwood runs a 110-bed assisted living and independent living community out of a two-story building at 817 SW 59th Street. The neighborhood is moderately walkable (Walk Score 67), which means some errands don’t require a car. Fidelia Oglesby serves as Executive Director, with John Wilson as General Manager.

Right now, 80 of the 110 beds are filled, putting occupancy at 73 percent. Inside, residents live in one-bedroom apartments and get an all-inclusive setup: rent, utilities, maintenance, and meals bundled together rather than billed separately. That kind of structure tends to simplify budgeting for families weighing long-term costs.

Day-to-day support covers the basics that matter most: medication management, personal care, housekeeping, transportation, and meal assistance. Recreational activities and fitness programming fill out the calendar beyond the caregiving side of things.

On the regulatory front, inspections here have tended to circle back to two areas: infection prevention and control, and resident rights and protections. Those are the categories that keep showing up in the record.

Village at Oakwood lands as a fairly standard, well-established assisted living option. Apartment-style housing, an all-inclusive cost model, and built-in personal care support point toward residents who want predictable daily structure without managing separate bills or arrangements for each piece of care.

Contact Village at Oakwood

Overview of Ashbrook Village

Ashbrook Village is an extraordinary senior living community set in the peaceful neighborhood of West Plato Road, Duncan, OK, that focuses on assisted living. With a wide selection of snug and spacious studio and one-bedroom apartments, seniors experience comfort and convenience like no other. Cherish every moment of your golden years with top-notch care and assistance from a reliable and highly trained team.

Have the finest retirement with exciting activities and engaging programs, curated for seniors to maintain an active and well-connected lifestyle. Indulge in healthy and tasty meals catering to dietary needs and preferences. Ashbrook Village is a haven for seniors to spend their best years without worries with the community providing the utmost support for their ever-changing needs.

Contact Ashbrook Village

Overview of Gregston’s Nursing and Rehab

Gregston’s Nursing and Rehabilitation is a highly rated nursing home in Marlow, OK, offering assisted living, long-term care, rehabilitation, and skilled nursing. The community promotes a nurturing and welcoming environment, ensuring older adults can keep their peace of mind in retirement. 24-hour care, therapies, and nutritious meals are also offered to improve residents’ quality of life. Residents also receive the utmost attention and care through personalized care plans.

Holiday parties, gardening, and cooking classes ensure residents can continue learning and gain meaningful experiences. Cozy seating areas and spacious communal spaces are also available, so residents can freely connect with friends and relax. With its ideal location in the quiet residential area of Marlow, the community guarantees a laid-back retirement. This nursing home is a trusted choice for senior living in Oklahoma, especially with its commitment to helping older adults live to their potential in retirement.

Contact Gregston’s Nursing and Rehab

Overview of Aberdeen Memory Care of Tulsa

Aberdeen Memory Care of Tulsa stands as a beacon of compassionate care nestled within the welcoming embrace of South Tulsa. At its heart, this community is devoted to providing care and a warm, friendly environment where residents find solace and comfort. The dedication to service and creating safe, nurturing spaces are the cornerstones of Aberdeen Memory Care’s mission. Here, they uphold the Resident First philosophy, guided by core values of commitment, communication, empowerment, and excellence.

Its commitment to individualized care plans sets Aberdeen Memory Care apart. These plans are meticulously tailored to meet each resident’s unique needs, ensuring that they receive the precise care and support required. Spacious apartments, enriched lifestyle programming, and chef-prepared, restaurant-quality meals contribute to the residents’ thriving experience. Aberdeen Memory Care of Tulsa is part of the Sagora Senior Living family, specializing exclusively in Memory Care. Through Sagora’s Pathways Program, they deliver high-quality, compassionate care to individuals facing Alzheimer’s disease and dementia. Here, residents find care and a place where they can flourish each day.

Contact Aberdeen Memory Care of Tulsa

Mansion at Waterford

6110 N Pennsylvania Ave, Oklahoma City, OK 73112
Overview of Mansion at Waterford

Mansion at Waterford is a warm and welcoming assisted living community where residents feel like family. Mansion at Waterford also provides service to seniors in need of memory care, guaranteed to provide exceptional care to residents of both living options. The community excels in providing comprehensive support for their residents as they aim to promote a caring environment with compassion and kindness. Management and staff ensure that residents are able to enjoy their stay with their hospitality and featured amenities that contribute to their easy living. Mansion at Waterford encourages independence through providing a delightful social atmosphere and enriching programs that help their lifestyle. 
Through Mansion’s monthly calendar-filled activities that engage their residents to have an active lifestyle allows for a cultural, social, and educational activities that keep their mental, physical, and emotional aspects stimulated. They have an exclusive Family Resources program that allows families and their loved ones to have a smooth journey during their golden years. They have also designed their amenities for convenience– outdoor and indoor common areas, barbershop and beauty salon, central fireplace; with services such as transportation, housekeeping services, laundry services, and meals provided.

Contact Mansion at Waterford

Overview of Brookdale Stillwater

Brookdale Stillwater in Stillwater, Oklahoma, offers vibrant assisted living for seniors seeking a fulfilling lifestyle. At Brookdale Stillwater, seniors receive personalized care tailored to their needs, allowing them to maintain independence while receiving assistance with daily tasks like bathing and dressing. The community encourages a fulfilling lifestyle with opportunities for social engagement, intellectual growth, and personal enrichment. Residents can participate in a variety of activities such as painting classes or enjoying a book in the peaceful courtyard garden, ensuring each day is spent doing what they love.

Residents at Brookdale Stillwater benefit from a range of amenities, from cozy fireside chats in the living room to refreshing moments in the whirlpool, every aspect of daily living is catered to promote comfort and well-being. The community also offers convenient services like transportation, a library for quiet reading, and a beauty/barber shop for pampering. With its commitment to holistic wellness and a supportive environment, Brookdale Stillwater is an ideal choice for seniors looking to embrace a meaningful lifestyle in a welcoming community setting.

Contact Brookdale Stillwater

Overview of Town Village Retirement Community

Town Village Retirement Community operates a 43-bed community at 13000 North May Avenue, Nichols Hills, Oklahoma, with administrator Danna Johnson. Established 27 years ago, the facility ranks sixth in Oklahoma for operating longevity among similar communities.It occupies a moderately walkable neighborhood (Walk Score 53), 8.3 miles from downtown Oklahoma City with close proximity to Oklahoma Heart Hospital (1.77 miles). The Better Business Bureau assigns an A+ rating (unaccredited).

Residential units run 254 to 1,018 square feet across studios and one- and two-bedroom floor plans in a three-story structure. Guests have access to overnight suites; pets are welcomed.

Services span independent and assisted living with 24-hour staffing, respite options, and transportation. Medication management and emergency call systems are standard.

Amenities catalog 15+ features: fitness center, pool, library, salon, barber, spa, movie theater, courtyard, garden, patio, walking paths, concierge, housekeeping, laundry, wellness center, and the Life Enrichment program (weekdays 9 AM–5 PM EST, weekends 10 AM–2 PM EST).

Dining centers on three daily chef-prepared meals with flexibility for individual preferences.

The facility’s regulatory record shows recurring deficiencies addressed through systematic correction. Between November 2022 and March 2024, the Oklahoma State Department of Health documented six deficiencies across four inspection events: resident assessment gaps (November 2022), kitchen sanitation failures including brown residue, grease accumulation, and dirty equipment surfaces (June 2023), and wound care coordination lapses with failure to implement physician orders and document care for residents with stage-two pressure ulcers (February 2024). Each deficiency cluster was verified corrected within 1-3 months through state revisits.

No monetary penalties, license revocation, or enforcement remedies are recorded.

Town Village suits independent and assisted living residents in an established community with demonstrated compliance responsiveness and extended operational history, though with a pattern of citation requiring careful monitoring during transition periods and care coordination with external providers.

Contact Town Village Retirement Community

Overview of The Gardens at Rivermont

The Gardens at Rivermont occupies a site on South Canadian Trails Drive in Norman, Oklahoma, a mid-sized municipality within the Oklahoma City metropolitan region. The infrastructure consists of a single-story structure with a 70-bed capacity. A Walk Score of 26 indicates a low level of pedestrian accessibility, necessitating automotive transport for nearly all logistical requirements outside the immediate facility perimeter.

Current utilization is recorded at 73 percent, representing 51 active beds. This occupancy level is statistically lower than the industry baseline for this facility classification, yet the provided dataset contains no variables to account for the vacancy rate. An average length of stay of 226 days indicates a bifurcated service model that supports both short-term post-acute rehabilitation and long-term clinical care. The residential inventory is composed exclusively of one-bedroom configurations.

Staffing analysis reveals a total of 4 hours and 55 minutes of nursing care per resident per day. Nurse aides account for 2 hours and 18 minutes of this allocation. Registered Nurse and Licensed Practical Nurse coverage is quantitatively lower, with each category providing less than 30 minutes of daily care. Revenue streams include Medicare, Medicaid, and private payment sources, ensuring multiple financial integration paths.

Historical state inspection data emphasizes care planning, documentation accuracy, personnel credentials, and injury prevention protocols. These focal points align with standard regulatory oversight patterns and do not indicate significant operational anomalies.

The facility is a low-density, single-story nursing operation currently functioning below peak capacity in a car-dependent location. Staffing ratios remain within established norms, and the financial structure accommodates broad access. The duration of stay suggests the system effectively manages both transitional and permanent residents. It represents a functional solution for those requiring a small-scale nursing environment in the Norman area with Medicaid compatibility.

Contact The Gardens at Rivermont

Overview of Arbor House of Midwest City

Discover exceptional senior living at Arbor House of Midwest City, a vibrant living community located in Midwest City, OK that offers a variety of living options including independent living, assisted living, respite care, and memory care, all designed to enhance the lifestyle of residents. With floor plans including studio and one-bedroom apartments, each residence provides modern conveniences such as fully equipped kitchens, washer/dryer connections, and individually controlled heating and air conditioning.

The community also offers top-of-the-line amenities and services such as beautiful outdoor spaces, a recreation room, and Gold Leaf Dining experiences. Residents can enjoy personalized care plans and a wide range of enriching activities, from educational presentations to fun social events. Arbor House of Midwest City fosters a welcoming and supportive environment where residents thrive, forming lasting connections, and enjoying life to the fullest in a place that truly feels like home.

Contact Arbor House of Midwest City

Overview of Trinity Woods

At 3130 South Sandusky Ave, about 5.2 miles south of downtown Tulsa, Trinity Woods operates a 74-bed continuing care community in Tulsa County. The neighborhood is moderately walkable (Walk Score 59), with a handful of destinations on foot and most trips by car. The campus itself spans 40 acres with walking paths and water features, making outdoor access largely internal to the grounds.

The care model covers the full continuum: independent living, assisted living, memory care, and skilled nursing with rehabilitation services, all on one campus. Current occupancy is 88%, with 65 of 74 beds filled, and the average length of stay is 144 days. Total nursing hours reach 5 hours and 58 minutes per resident per day, with registered nurses accounting for 39 minutes of that daily.

The amenity footprint here is extensive. The Cypress Grille serves as the on-site dining restaurant. Three libraries, a theater room, the Fleming Center Auditorium, two beauty salons, a massage therapist, a wellness nurse, a hobby zone, classrooms, a member’s club room, a business center, a postal service center, overnight guest accommodations, and concierge service round out the offerings; also pets are permitted.. An on-site chapel and outdoor prayer labyrinth anchor the Spiritual Life program.

Activities include games, exercise classes, and guest lectures. Oklahoma state inspections have touched on staffing and staff credentials and resident rights and protections.

Medicare, Medicaid, and private pay are all accepted. For families in the Tulsa area navigating a range of care needs across different life stages, Trinity Woods offers a rare combination: a full continuum of care, a large campus, meaningful amenity depth, and multi-payer access under one address.

Contact Trinity Woods, Inc

Weighting overview

  • 35%
    Resident Experience
  • 25%
    Regulatory
  • 15%
    Visual Media
  • 10%
    Website
  • 10%
    Stability
  • 5%
    Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

  • Includes
  • Review Sentiment
  • Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • State Inspections
  • Citations/Inspection
  • % Inspections w/ Citations
  • Complaint Visits
  • Accreditations
  • BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

  • Includes
  • Video Tours
  • Virtual Walkthroughs
  • Photo Quantity
  • Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

  • Includes
  • Website Content
  • Mobile Usability
  • Staff Info Available
  • Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

  • Includes
  • Occupancy Rate
  • Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

  • Includes
  • Walk Score
  • Pricing Transparency
No paid rankings Communities cannot pay to influence placement.
How we're paid: If we help you find a community and you move in, that community may pay us a referral fee. This never affects where they rank or what you pay. Learn more
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Frequently Asked Questions about Assisted Living in Oklahoma

What's the difference between assisted living and memory care in Oklahoma?

Assisted living in Oklahoma supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.

What's the difference between assisted living and a nursing home in Oklahoma?

Assisted living in Oklahoma is a residential model focused on housing, hospitality, and help with daily activities. Nursing homes (skilled nursing facilities) provide 24/7 medical care from licensed nurses for residents with significant health needs, and are regulated more strictly under both state and federal CMS rules.

Does Oklahoma Medicaid cover assisted living?

Oklahoma Medicaid does not directly pay room-and-board for assisted living, but most states (including Oklahoma) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.

What is assisted living?

Assisted living combines private or semi-private apartments with help on activities of daily living (meals, bathing, dressing, medication management) and a social calendar — for residents who need some support but do not need 24/7 medical care.

How many assisted living facilities are listed on this page?

This page features 142 assisted living facilities in Oklahoma. Use the filters and comparison tools above to compare ratings, amenities, and pricing.

How do I choose the right assisted living facility in Oklahoma?

Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in Oklahoma, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.

What should I look for when visiting assisted living facilities in Oklahoma?

Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.