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Compare Assisted Living around Tennessee The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
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| Holston Health And Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Knoxville | 94 | No | 2 | - | 30 | 81.9% | - | Daniel Graham Mckenzie | Nhc Healthcare/Holston Hills, Llc | - |
| Morning Pointe of Knoxville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 81 | Yes | 2 | Studio / Alcove / 1 Bed / 2 Bed | 7 | 80.2% | - | Kristy Ritch | Westland Medical Investors Llc | 620 days |
| Clarendale at Indian Lake |
SC Senior Communitie
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hendersonville (Indian Lake Boulevard) | 78 | No | 38 | 1 Bed / 2 Bed | 6 | 93.6% | A+ | Mitchell Metzger | Hendersonville Tn Senior Living Leaseco, | 508 days |
| Morning Pointe of Franklin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Franklin | 80 | Yes | 25 | Studio / Alcove / 1 Bed / 2 Bed | 9 | 92.5% | A+ | Jenna Alley | Franklin Tn Medical Investors, Llc | 649 days |
| Charter Senior Living of Cookeville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cookeville (Pleasant View) | 84 | Yes | 36 | Studio / 1 Bed / 2 Bed | 27 | - | - | Dawn Smith-Huckeby | Snh Tenn Tenant Llc | 691 days |
| Morning Pointe of Spring Hill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Spring Hill | 80 | Yes | 24 | Studio / Alcove / 1 Bed / 2 Bed | 8 | 87.5% | - | Alicia Armstrong | Spring Hill Medical Investors Llc | 554 days |
| Schilling Gardens Senior Living |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Collierville | 78 | Yes | 29 | Studio / 1 Bed | 44 | 61.5% | A+ | Heather Overall | Southside Nursing , Llc | 433 days |
| Rain Forest Landings |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Knoxville (Truewood By Merrill) | 62 | No | 18 | Suite | 13 | 95.2% | - | Nicole Mccrory | Landings Operator, Llc | 327 days |
| The Health Center at Standifer Place |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chattanooga (Walker Road) | 125 | No | 38 | - | 34 | 33.6% | A+ | David Boozer | Maturecare Of Standifer Place, Llc | 4 days |
| Morning Pointe of Hixson |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hixson | 80 | Yes | 19 | Studio / Suite / Alcove / 1 Bed / 2 Bed | 16 | 100.0% | - | Robin Jackson | Hixson Medical Investors, Llc | 743 days |
| TerraBella Athens |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Athens (Bohannon Addition) | 74 | No | 55 | - | 27 | 44.6% | - | Mendy Howard | Athens Al/Mc, Llc | 131 days |
| Morning Pointe of Powell |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Powell (Powells Crossroads) | 80 | Yes | 5 | Studio / 1 Bed / 2 Bed | 11 | 87.5% | - | Michael Tonietti | Powell Medical Investors, Llc | 654 days |
| Morning Pointe of East Hamilton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Ooltewah (Collegedale) | 81 | Yes | 26 | Studio / Alcove / 1 Bed / 2 Bed | 6 | 86.4% | A+ | Ian Shives | East Hamilton Medical Investors, Llc | 412 days |
| Pinnacle Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville (Waterville Lane) | 74 | Yes | 5 | Private Rooms | - | 63.5% | - | Beth Anne Watts | Altillo, Llc | 666 days |
| Northshore Heights |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Knoxville (Rocky Hill Center) | 74 | No | 6 | Studio / 1 Bed | - | 82.4% | - | Carrie Catherwood | Northshore Heights, Llc | 716 days |
Welcome to Jamestowne Assisted Living, nestled in Kingston, TN where exceptional care and dynamic living converge. Offering a comprehensive assisted living service dedicated to enhancing the well-being of every resident. It features 56 well and intentionally designed apartments and suites with an expansive courtyard and walking track that promotes healthy living. Enjoy delightful southern-style cooking, beauticians, housekeeping services, and much more. With its well-devoted team and exciting amenities, exceptional care is ensured.
The community enjoys a wide array of activities and community outreach programs. Amenities include a one-level community living, hobby area, library, TV lounge, and a pet-friendly environment. Residents can also enjoy comfortable living with its all-inclusive rates, housekeeping services, local transportation program, and many more. Here, every moment is crafted to inspire, uplift, and celebrate life.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Private / Companion Suites
Building Type: Single-story
Fitness and Recreation
Based in the vibrant community of Smyrna, TN, the Traditions of Smyrna is an esteemed senior living community offering independent living, assisted living, and memory care services. Here, well-appointed and comfortable accommodations with several floor plans are available for its residents. Having a highly equipped and dedicated team, residents can receive round-the-clock care and services whenever needed. As for memory care, those with cognitive conditions are served with evidence-based and activity-centered approaches to personalize care plans.
With its top-notch amenities and services, residents can enjoy three delightful and nutritious meals, weekly housekeeping and maintenance services, medication management, and many more. Meet new people and create meaningful memories through its social activities and wellness programs. With Traditions of Smyrna, seniors can enjoy a glorious living experience.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / Suite / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
The Bridge at Ooltewah is a distinct senior living community situated in the quiet lands of Snow Hill Road, Ooltewah, TN, which provides assisted living. Enjoy every minute of your best years while resting in the peaceful and welcoming residences of the community in a selection of 15 well-designed floor plans. With a respectful and specially trained team lending extra hands around the clock, seniors let go of their worries and lead an inspiring life.
Learn new things and gain meaningful experiences through exciting programs and enriching activities. Indulge in fine dining options and satiate your cravings with delicious and healthy meals. Brimming with friendly spaces and a warm community, The Bridge at Ooltewah is great for seniors aiming to optimize their freedom while staying engaged with their surroundings.
What does this home offer?
Building Type: 3-story
Transportation Services
Fitness and Recreation
Find the care you need at Abe’s Garden Community, an exceptional community in Nashville, TN, offering independent living, assisted living, and memory care. Committed to improving residents’ well-being, a kind and highly skilled team provides the highest quality of care tailored to their unique needs 24/7. Beautifully furnished and cozy accommodations are also provided in a vibrant and nurturing environment, so residents can feel at ease during their stay.
To improve residents’ cognition and wellness, stimulating programs and engaging activities are conducted based on their interests and capabilities. Mealtimes foster comfort and satisfy dietary needs with delicious and healthy dining options. 24-hour emergency systems and alert pendants are provided for residents’ safety. Residents will surely have a blissful retirement with the community’s top-notch services and state-of-the-art amenities.
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Equipped with every comfort and convenience for a cozy senior living experience, Village Manor, located in Lewisburg, TN is a remarkable senior living community offering assisted living and respite care. The community features a studio and one-bedroom floor plan that can be personalized and decorated to suit residents’ unique tastes and requirements. With 24-hour assistance from their licensed nursing associate, residents are supported and cared for anytime of the day.
At Village Manor, residents are encouraged to participate in activities that promote holistic wellness, including musical performances, exercise classes, cognitive and physical stimulation games, and spiritual gatherings. The community also offers various amenities for residents’ convenience and enjoyment, including beautiful gathering spaces, salon services, and laundry and housekeeping services. Village Manor understands the importance of independence and staying involved with seniors and aims to help them maintain it for as long as possible through their compassionate care and services.
What does this home offer?
Room Sizes: 360 / 567 sq. ft
Housing Options: Studio / 1 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Serene Manor Medical Center is a comprehensive nursing home that can provide all your needs; they have experience in providing quality service thanks to their compassionate team of staff who are always ready to provide service for hassle-free living. The privately-owned nursing home is a family-oriented home that understands the meaning of tight-knit friendships in a nurturing environment. Serene Manor is where residents thrive peacefully and wonderfully.
The lifestyle at Serene Manor revolved around the residents by offering them 24-hour nursing, appointments with medical professionals, and stimulating activities to satisfy holistic wellness.
Whitehaven Community Living Center is a modest home that offers quality nursing service. The staff ensures residents are inspired to grow as better individuals through their enhanced lifestyle in a vibrant and positive environment. Families can trust that their loved ones are in good hands because residents are given the fullest attention. Whitehaven prides itself in offering a comfortable and secure environment where residents can thrive.
What does this home offer?
Building Type: Single-story
Morning Pointe of Tullahoma is a charming senior living community in Tullahoma, TN, offering excellent assisted living and memory. The community offers open and spacious floor plans with a wide selection to choose from. Residents find comfort in knowing that support and assistance is within reach anytime with a team of licensed and clinical professionals available 24/7. With services like housekeeping, laundry, and transportation assistance, residents experience a comfortable living experience.
Residents also benefit from services like personal grooming assistance, medication management, escorting, and incontinence management. A culinary team carefully prepares delicious meals that cater to individual dietary needs and preferences. Residents can also take advantage of amenities, such as a beauty/barbershop, pharmacy services, screened patios and courtyard, and refreshing walking trails for relaxing walks.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / Alcove / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Nestled in the heart of Columbia, TN, Brookdale Columbia offers a vibrant assisted living community that feels more like a vacation retreat. The community features spacious accommodations and luxury amenities, including an on-campus beauty and barbershop, library, and raised garden beds, providing opportunities for relaxation and socialization. Here, seniors enjoy a supportive environment where they can maintain their independence while receiving assistance with daily tasks like dressing and medication management.
Seniors are drawn to Brookdale Columbia for its engaging activities and robust dining options. From walking clubs to Bible studies, and outings to local attractions such as the Riverbanks Zoo and Columbia Museum of Art, there’s always something to spark curiosity and connection. In their restaurant-style dining room, residents can savor delicious meals tailored to their preferences, with menus that rotate daily based on their feedback and dietary needs. Other amenities include a library, a greenhouse, an arts & crafts studio, a salon, and beautifully landscaped grounds.
What does this home offer?
Room Sizes: 282 / 342 / 360 / 372 q. ft
Housing Options: Suite
Building Type: Single-story
Transportation Services
Fitness and Recreation
Located in Germantown, Tennessee, just a short drive east of Memphis, Brookdale Germantown offers a unique assisted living experience that prioritizes residents’ independence and well-being. This community provides a new kind of independence, with fewer homeownership hassles and health and wellness worries. Residents receive personalized care and assistance with daily activities like bathing, dressing, and medication management, all while maintaining their privacy, dignity, and autonomy. The community’s dedicated staff is available 24/7 to respond to emergencies, providing residents with peace of mind.
At Brookdale Germantown, residents can focus on the fun, with a robust activities calendar that reflects their individual interests. From fitness classes and bingo nights to outdoor activities in the manicured garden and spiritual gatherings, the community fosters a vibrant, engaging environment. Residents also enjoy a restaurant-style dining program, with three fresh, nutritious meals prepared daily by a culinary team passionate about great food. The community can accommodate special dietary requests, ensuring residents’ meals are both delicious and healthy.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 315 / 318 / 334 / 347 / 375 sq. ft
Housing Options: Studio
Building Type: Two-story
Fitness and Recreation
Ranking Methodology
How we rank these assisted living communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
35%
Resident Experience
25%
Regulatory
15%
Visual Media
10%
Website
10%
Stability
5%
Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
Includes
Review Sentiment
Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
Includes
State Inspections
Citations/Inspection
% Inspections w/ Citations
Complaint Visits
Accreditations
BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
Includes
Video Tours
Virtual Walkthroughs
Photo Quantity
Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
Includes
Website Content
Mobile Usability
Staff Info Available
Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
Includes
Occupancy Rate
Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
Includes
Walk Score
Pricing Transparency
Nearby Cities
Who we are
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Frequently Asked Questions
What government services provide money for senior housing?
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
How do you pick the homes you recommend?
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Do you help families that need Medicaid?
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
How much does this service cost?
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
What services do you offer?
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
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Frequently Asked Questions about Assisted Living in Tennessee
What's the difference between assisted living and memory care in Tennessee?
Assisted living in Tennessee supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.
What's the difference between assisted living and a nursing home in Tennessee?
Assisted living in Tennessee is a residential model focused on housing, hospitality, and help with daily activities. Nursing homes (skilled nursing facilities) provide 24/7 medical care from licensed nurses for residents with significant health needs, and are regulated more strictly under both state and federal CMS rules.
Does Tennessee Medicaid cover assisted living?
Tennessee Medicaid does not directly pay room-and-board for assisted living, but most states (including Tennessee) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.
What is assisted living?
Assisted living combines private or semi-private apartments with help on activities of daily living (meals, bathing, dressing, medication management) and a social calendar — for residents who need some support but do not need 24/7 medical care.
How many assisted living facilities are listed on this page?
This page features 9 assisted living facilities in Tennessee. Use the filters and comparison tools above to compare ratings, amenities, and pricing.
How do I choose the right assisted living facility in Tennessee?
Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in Tennessee, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.
What should I look for when visiting assisted living facilities in Tennessee?
Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.




















