Pendleton Manor is a 91-bed nonprofit nursing home in Franklin, West Virginia, providing skilled nursing, memory care, and rehabilitation services, along with outpatient therapy, home health, and independent apartments — an unusually broad continuum for a rural community of its size. The facility is operated by Pendleton Manor, Inc. CMS rates Pendleton Manor 3 stars overall. Health Inspection performance is 63.9% above the West Virginia average, a meaningful signal for a facility with this breadth of care. Staffing pulls in the opposite direction: a 2-star staffing rating reflects nurse staffing that averages 2 hours and 45 minutes per resident per day — above the state average — but LPN staffing averages 37 minutes, roughly a third below the West Virginia norm. The distribution suggests strong basic care coverage with thinner clinical nursing capacity. Across the past four years, Pendleton Manor logged five inspections. The May 2024 annual survey cited seven deficiencies spanning resident privacy, incomplete medical records, infection control, and gaps in hospice coordination; a concurrent life-safety survey that same month cited eight deficiencies in fire and emergency preparedness. A 2022 survey included one substantiated complaint related to resident rights and the reporting of abuse. No fines, Immediate Jeopardy findings, or license actions appear in the record. The campus offers an on-site Nurse Aide Training and Competency Evaluation Program, an active Resident Council, and a continuum that runs from short-term post-acute rehabilitation through long-term skilled nursing and memory care. Medicaid, Medicare, and private pay are all accepted. Pendleton Manor serves residents seeking a full continuum of care in Pendleton County — particularly those who may move between rehabilitation, skilled nursing, and memory care over time without leaving the community.
