The Windsor at Ortega provides assisted living and memory care in Jacksonville, FL. Located in the Southwest neighborhood, the community has 120 beds. Assisted living provides help with daily tasks such as dressing, bathing, and medication while a resident keeps a personal living space; memory care offers a secured setting with supervision for someone at risk of wandering.
Because both care levels are available in one community, The Windsor at Ortega may suit a resident whose needs grow over time without requiring a move to another community. Respite care is also available for short stays, which can suit a family caregiver who needs to travel or recover. Housing options include suites, one-bedroom units, and two-bedroom units, with a two-bedroom layout suitable for a couple moving together or someone who wants a companion.
A pool, spa, library, patio, transportation, and rehabilitation services are available for recreation, personal care, reading, outdoor time, travel, and therapy support. Pets are allowed, so a resident may keep a pet while living at the community. Staffing is available 24 hours a day, meaning staff are present throughout the day and night.
Medicaid and Medicare are accepted. Medicaid can help when savings may not cover a long stay, while Medicare covers short-term skilled care after a hospital stay rather than long-term residence. Lisa Ellen Doerler serves as administrator, and Roosevelt Alf operates the community. With a Walk Score of 36, the area is car-dependent, so most errands require a car or a ride.















