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Best Senior Care in New York State

Reviewed by
Last updated
Jun 2026
We analyzed
1,158 homes in New York State

Sources: CMS Centers for Medicare and Medicaid Services, and New York State Department of Health, Office of Aging and Long Term Care.

Compare Senior Care around New York (Metro Area)

The information below is reported by the New York State Department of Health.

Edna Tina Wilson Living Center
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Rochester (Island Cottage Road)
120
Facility 120
NY AVG 160
Rank #412 / 748
No
2
Facility 2
NY AVG 63
Rank #1144 / 1173
North Park Nursing Home (Not For Profit)
86
Facility 86
NY AVG 83
Rank #157 / 344
16---Studio / 1 Bed / 2 Bed-
White Plains Center for Nursing Care
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

White Plains (City Of White Plains)
88
Facility 88
NY AVG 160
Rank #547 / 748
No
65
Facility 65
NY AVG 63
Rank #652 / 1173
Optima Care White Plains, LLC (For Profit)
88
Facility 88
NY AVG 83
Rank #147 / 344
4-----
Jewish Home of Rochester
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Rochester (South Winton Road)
328
Facility 328
NY AVG 160
Rank #44 / 748
No
8
Facility 8
NY AVG 63
Rank #1097 / 1173
Jewish Home Of Rochester (Not For Profit)
85
Facility 85
NY AVG 83
Rank #164 / 344
9---Studio / 1 Bed / 2 Bed-
Promenade at Tuxedo Place
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Tuxedo Park
89
Facility 89
NY AVG 160
Rank #543 / 748
No
34
Facility 34
NY AVG 63
Rank #928 / 1173
Promenade Tuxedo LLC
85
Facility 85
NY AVG 83
Rank #164 / 344
4
25%
Facility 25%
NY AVG 44.4%
Rank #111 / 318
1
Facility 1
NY AVG 14.5
Rank #103 / 318
0.3
Facility 0.3
NY AVG 1.6
Rank #115 / 318
1 Bed Suite / Private Room-
The Bristal at White Plains
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

White Plains (North Street)
190
Facility 190
NY AVG 160
Rank #244 / 748
Yes
14
Facility 14
NY AVG 63
Rank #1060 / 1173
Ebc White Plains, LLC
97
Facility 97
NY AVG 83
Rank #25 / 344
3
33.3%
Facility 33.3%
NY AVG 44.4%
Rank #131 / 318
1
Facility 1
NY AVG 14.5
Rank #103 / 318
0.3
Facility 0.3
NY AVG 1.6
Rank #115 / 318
Studio / Suite / 1 Bed-
Meadowbrook Care Center
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Freeport (West Merrick Road)
280
Facility 280
NY AVG 160
Rank #78 / 748
No
75
Facility 75
NY AVG 63
Rank #530 / 1173
Meadowbrook Care Center, Inc. (For Profit)
81
Facility 81
NY AVG 83
Rank #207 / 344
13----A+
Brightview Sayville
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Sayville (Broadway Avenue)
92
Facility 92
NY AVG 160
Rank #528 / 748
No
37
Facility 37
NY AVG 63
Rank #897 / 1173
Bv Sayville Operator, LLC
84
Facility 84
NY AVG 83
Rank #178 / 344
9
77.8%
Facility 77.8%
NY AVG 44.4%
Rank #262 / 318
12
Facility 12
NY AVG 14.5
Rank #245 / 318
1.3
Facility 1.3
NY AVG 1.6
Rank #230 / 318
--
The Chelsea at Brookhaven
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Yaphank
81
Facility 81
NY AVG 160
Rank #578 / 748
Yes
5
Facility 5
NY AVG 63
Rank #1121 / 1173
Brookhaven Senior Living, LLC
69
Facility 69
NY AVG 83
Rank #306 / 344
9
77.8%
Facility 77.8%
NY AVG 44.4%
Rank #262 / 318
21
Facility 21
NY AVG 14.5
Rank #273 / 318
2.3
Facility 2.3
NY AVG 1.6
Rank #286 / 318
Studio / 1 Bed-
Leroy Village Green
SC

Senior Care

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Le Roy
140
Facility 140
NY AVG 160
Rank #365 / 748
No
22
Facility 22
NY AVG 63
Rank #1014 / 1173
Leroy Operating LLC (For Profit)9114-----
Peregrine Senior Living at Crossgate
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Albany (Dunes)
83
Facility 83
NY AVG 160
Rank #571 / 748
No
49
Facility 49
NY AVG 63
Rank #788 / 1173
Psl Of Crossgate LLC-1
0%
Facility 0%
NY AVG 44.4%
Rank #1 / 318
0
Facility 0
NY AVG 14.5
Rank #1 / 318
0
Facility 0
NY AVG 1.6
Rank #1 / 318
Studio / 1 Bed / 2 Bed-
Walden Place
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Cortland (South Cortland)
86
Facility 86
NY AVG 160
Rank #551 / 748
No
33
Facility 33
NY AVG 63
Rank #942 / 1173
Sl Walden, LLC
69
Facility 69
NY AVG 83
Rank #306 / 344
18
33.3%
Facility 33.3%
NY AVG 44.4%
Rank #131 / 318
9
Facility 9
NY AVG 14.5
Rank #221 / 318
0.5
Facility 0.5
NY AVG 1.6
Rank #144 / 318
Studio / 1 Bed-
Sunrise of East Meadow
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

East Meadow (Mitchel Houses)
107
Facility 107
NY AVG 160
Rank #486 / 748
Yes
60
Facility 60
NY AVG 63
Rank #696 / 1173
Gwc - East Meadow, Inc.
76
Facility 76
NY AVG 83
Rank #260 / 344
7
57.1%
Facility 57.1%
NY AVG 44.4%
Rank #217 / 318
7
Facility 7
NY AVG 14.5
Rank #208 / 318
1.0
Facility 1.0
NY AVG 1.6
Rank #200 / 318
Studio / 1 Bed-
Brookdale Manlius
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manlius (Flume Road)
86
Facility 86
NY AVG 160
Rank #551 / 748
Yes
61
Facility 61
NY AVG 63
Rank #686 / 1173
Ww Manlius Operator, Inc.
72
Facility 72
NY AVG 83
Rank #291 / 344
13
38.5%
Facility 38.5%
NY AVG 44.4%
Rank #163 / 318
8
Facility 8
NY AVG 14.5
Rank #213 / 318
0.6
Facility 0.6
NY AVG 1.6
Rank #160 / 318
Studio / Alcove / 1 Bed / 2 Bed-
Summit At Eastwyck
SC

Senior Care

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Rensselaer (Eastwyck Circle)
182
Facility 182
NY AVG 160
Rank #262 / 748
No
25
Facility 25
NY AVG 63
Rank #996 / 1173
Gwc-East 56Th Street Inc.-2
100%
Facility 100%
NY AVG 44.4%
Rank #286 / 318
0
Facility 0
NY AVG 14.5
Rank #1 / 318
0
Facility 0
NY AVG 1.6
Rank #1 / 318
1 Bed / 2 Bed-
Ciel on the Hudson
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Yonkers (Ludlow)
84
Facility 84
NY AVG 160
Rank #563 / 748
Yes
58
Facility 58
NY AVG 63
Rank #719 / 1173
D&R Yonkers LLC
90
Facility 90
NY AVG 83
Rank #115 / 344
5
80%
Facility 80%
NY AVG 44.4%
Rank #266 / 318
10
Facility 10
NY AVG 14.5
Rank #226 / 318
2.0
Facility 2.0
NY AVG 1.6
Rank #267 / 318
1 Bed / 2 Bed-
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View all Nearby Homes
Overview of Riverspring Residences

Riverspring Residences operates 69 beds across independent living, assisted living, and memory care at 5901 Palisade Avenue, Riverdale, Bronx, under The Hebrew Home for the Aged at Riverdale. Occupancy at 91.2 percent reflects strong demand. Average length of stay is 153 days, balancing short-term rehabilitation (47 percent Medicare) with longer-stay private-pay residents (49 percent of admissions).

Staffing depth is substantive. 447 staff (374 employees, 73 contractors) support a 1.01 to 1 patient-to-staff ratio. Direct nursing includes 90 RNs, 26 LPNs, and 225 CNAs, plus 25 clinical nurse specialists and therapy specialists. This ranks fifth statewide in payroll investment at 63 million dollars annually.

Clinical outcomes correlate with this staffing level. Falls with major injury occur in 1.1 percent of residents versus the state average of 3.0 percent. Depressive symptoms affect 4.4 percent versus 18.1 percent statewide. Functional decline scores average 12.2 versus 18.1 statewide. Short-stay antipsychotic initiation runs 63 percent lower than peers.

The Inspection Reports show one inspection (November 2021) with one documentation deficiency. CMS Health Inspection History simultaneously documents three inspections since 2019 with thirteen total health citations (most recent May 2024), centered on resident rights, quality of life and care, and infection control. All violations remain moderate to minor. Zero critical or serious citations.

Zero resident complaints. Zero fines. Zero enforcement actions. Administrative deficiencies have not triggered care quality complaints.

The most recent fiscal year generated a net operating loss of 15.6 million dollars on 81.5 million in revenue, producing a negative 19.1 percent profit margin. Operating expenses of 121.5 million substantially exceed revenue. The deficit persists despite occupancy improvements, indicating current revenue cannot service accumulated debt. Facilities operating at negative margins lack resilience for unexpected expenses, capital replacement, or labor market pressures.

Amenities include restaurant-style dining with chef preparation, fitness center, salon, 24-hour concierge, scheduled transportation, wheelchair accessibility, emergency alert systems, and included utilities. Services span rehabilitation, respite care, home care options, geriatric care management, and 24-hour nursing.

Strong staffing and clinical outcomes cannot offset operational insolvency.

Before placement, request detailed financial disclosures regarding debt obligations, capital reserve status, and any pending restructuring.

Contact RiverSpring Residences

Overview of Peconic Landing at Southold

Peconic Landing at Southold is an equity-based Continuing Care Retirement Community located in Greenport, NY. It offers a vibrant lifestyle with resort-style amenities and access to award-winning long-term care services. Members can enjoy independent living in cottages or apartments while having peace of mind knowing that additional care is available if needed.

Contact Peconic Landing at Southold

Overview of Surge Rehabilitation and Nursing LLC

Surge Rehabilitation and Nursing LLC is a premier destination for rehabilitation therapy in Middle Island, NY. The facility offers physical, occupational, and speech therapy, as well as pulmonary rehabilitation services. Surge focuses on individualized care plans to meet the medical, social, and emotional needs of each patient.

Contact Surge Rehabilitation and Nursing LLC

Overview of Archcare at Mary Manning Walsh Nursing Home & Rehabilitation Center

ArchCare at Mary Manning Walsh Nursing Home & Rehabilitation Center is a compassionate nursing home in New York, NY, that offers comprehensive care services. The community doubles its efforts to help older adults move into their new home without worries, with its supportive and welcoming environment. 24-hour care, a specially trained team, and maintenance services are also offered to enhance residents’ living experiences. Accompanied by its faith-based approach, the community ensures residents’ needs are met through personalized care plans.

Book clubs, yoga, and a talent show allow residents to interact with their peers and maintain an active lifestyle. A coffee shop, a beauty salon and barber shop, and an outdoor terrace are also among the community’s top-notch amenities that provide residents with more avenues to relax. The New York Presbyterian/ Weill Cornell Medical Center Emergency Department, as well as public transportation, are also easily accessible. This nursing home is one of the best options for senior living in New York, as showcased by its wide range of care options.

Contact ArchCare at Mary Manning Walsh Nursing Home & Rehabilitation Center

Overview of Village Walk at Patchogue

Village Walk at Patchogue is a charming and inviting community in Patchogue, NY, offering a peaceful environment for assisted living and memory care. Residents here receive tailored care and compassionate assistance with their daily living activities from a team of highly skilled care professionals. Those living with Alzheimer’s, Lewy body dementia, or other memory conditions thrive in the community’s safe and structured memory care unit where they are given personalized care and vibrant programs tailored to improve their independence, functioning, and cognitive abilities.

As a community dedicated to building trust and strong connections, Village Walk at Patchogue provides an array of enriching activities that bring residents together and nurture their overall well-being. With 24/7 security and emergency response systems available, residents can enjoy their peace of mind amidst a safe and secure environment. The community also provides access to various therapy services and convenient amenities like a salon, bistro, and internet lounge for an elevated living experience.

Contact Village Walk at Patchogue

Overview of Christian Fellowship House

Thrive in a home-like environment supported with personalized care at Christian Fellowship House, a novel senior living community in Nassau County, Syosset, NY, offering assisted living. Residents are welcomed into individually decorated accommodations surrounded by 10 acres of rolling hills and scenic views of grazing horses. With only 45 residents, the community team members can focus on providing attentive and compassionate care with thorough understanding of each individual’s needs and abilities.

Residents dealing with Alzheimer’s and Dementia or other conditions are provided the care and support they need to continue living a thriving lifestyle. A 24/7 aides and live-in management team members ensure residents’ concerns and emergencies are addressed urgently. Comprehensive services, including home cooked meals, personal care, housekeeping services, and special personal services, ensure residents live comfortably and conveniently. With most of their chores and needs handled, residents can focus on living their lives to the fullest and participate in vibrant activities.

Contact Christian Fellowship House

Bristol Village

8455 Clarence Center Rd, Clarence Center, NY 14032
Overview of Bristol Village

Operated by Bristol Village, Inc., a nonprofit since 1987, this 142-bed community in Clarence Center, New York offers multiple care levels under Mike Helbringer’s leadership. Helbringer has served as President and CEO for nearly three decades and holds a license as a Nursing Home Administrator.

Seven state inspections since 2021 tell a story of stability with responsive management. The September 2024 renewal survey turned up two violations: operating certificates and medication management. Then the facility invited three separate complaint investigations in early 2025. All came back clean.

That trajectory distinguishes the facility: violation rate of 0.3 per inspection runs 84 percent better than state average, and the state grade of A- sits 13 points above the New York assisted living benchmark.

Residential units include one-bedroom and studio apartments with kitchenette and full bath. All are wired for phone, cable, and high-speed wireless. The facility offers a spa, wellness programming, full dining, activity services, and transportation. Licensed nursing and CNA staff maintain round-the-clock staffing.

Public records document two cases filed since 2018, both fully resolved. No ongoing litigation remains.

Bristol Village accommodates residents across multiple care levels (independent, assisted, or memory-care) within a nonprofit structure with consistent leadership and diverse housing options.

Contact Bristol Village

Overview of Westchester Center for Independent & Assisted Living

Located in Yonkers, the Westchester Center for Independent & Assisted Living is an exclusive facility offering a luxury senior community experience. Situated on a serene hilltop in a quiet residential neighborhood, the Center covers over 10 acres of park-like grounds, providing a tranquil retreat just minutes away from the bustling New York City. With beautifully appointed apartments and suites, lavish dining halls, a cozy library, and a range of luxurious amenities like an in-house gym, salon, theater, and social halls, the Center is designed to cater to the needs of seniors seeking both independent living and assistance with daily activities.

At the Westchester Center, residents can enjoy a lifestyle of comfort and convenience. The elegantly decorated corridors lead to various common areas and lounges, each offering its own unique charm. Whether relaxing in the library, staying connected with wireless internet access, or enjoying activities near the warm fireplace, there are plenty of opportunities for leisure and relaxation. The facility also boasts an in-house gym for fitness enthusiasts, a salon for pampering, and even a movie theater for entertainment. With a 24/7 Country Café and spacious grounds for outdoor strolls, the Westchester Center provides a truly luxurious and fulfilling living experience for seniors.

Contact Westchester Center for Independent & Assisted Living

Overview of Eddy Memory Care at Marjorie Doyle Rockwell Center

The sister home of Edddy Hawthorne Ridge, Eddy Memory Care promotes individuality while practicing a lifestyle of additional support. Management and staff encourage seniors to pursue a new interest or maintain an old hobby while balancing it with an elevated lifestyle. Eddy at Marjorie Doyle offers a resident-centered approach to senior care by offering a warm and welcoming atmosphere that ensures comfortable energy throughout a resident’s stay.

The team of dedicated professionals gives residents full attention and comprehensive services, such as stimulating activities, specialized programs, ADLs, and therapy service

Contact Eddy Memory Care at Marjorie Doyle Rockwell Center

Overview of Coterie Hudson Yards

Coterie Hudson Yards is a luxurious retirement community in New York, NY, that offers comprehensive care options, ranging from independent living, assisted living, to memory care. Sophisticated and thoughtfully designed residences are featured in the community’s urban setting, creating the ideal environment for a city-life retirement. 24-hour care, transportation services, chef-prepared dining, and social engagements are also among the community’s resort-style amenities. With its commitment to high-quality services, the community provides a safe place where older adults can pursue their interests. 

Live entertainment, fitness classes, and educational programs are provided, ensuring residents have plenty of options and opportunities to connect with the community. A cinema, beautifully maintained outdoors, and a terrace overlooking the city skyline, add to the community’s luxurious charm. With its ideal location in the thriving streets of New York, residents have easy access to big-city amenities. As one of the best assisted living communities in New York, this senior living community continuously provides award-winning services for older adults. 

Contact Coterie Hudson Yards

Weighting overview

  • 35%
    Resident Experience
  • 25%
    Regulatory
  • 15%
    Visual Media
  • 10%
    Website
  • 10%
    Stability
  • 5%
    Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

  • Includes
  • Review Sentiment
  • Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • State Inspections
  • Citations/Inspection
  • % Inspections w/ Citations
  • Complaint Visits
  • Accreditations
  • BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

  • Includes
  • Video Tours
  • Virtual Walkthroughs
  • Photo Quantity
  • Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

  • Includes
  • Website Content
  • Mobile Usability
  • Staff Info Available
  • Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

  • Includes
  • Occupancy Rate
  • Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

  • Includes
  • Walk Score
  • Pricing Transparency

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