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Compare Senior Care around Washington State
The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
Click column headers to sort
| Merrill Gardens at Tukwila |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Tukwila (Southcenter) | 80
Facility
80
WA AVG
81
Rank
#171 / 366 | Yes |
63
Facility
63
WA AVG
51
Rank
#211 / 628 | Studio / 1 Bed / 2 Bed | - | - | 2 | -
Facility
-
WA AVG
2
Rank
#1 / 284 | 13
Facility
13
WA AVG
30.3
Rank
#69 / 284 | 6.5
Facility
6.5
WA AVG
4.4
Rank
#238 / 284 |
| MorningStar Senior Living at Silver Lake |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Everett (Twin Creeks) | 80
Facility
80
WA AVG
81
Rank
#171 / 366 | No |
42
Facility
42
WA AVG
51
Rank
#398 / 628 | Studio / 1 Bed / 2 Bed |
90.8%
Facility
90.8%
WA AVG
73.3%
Rank
#42 / 290 | - | - | - | - | - |
| Aegis Living Bellevue |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bellevue (West Bellevue) | 77
Facility
77
WA AVG
81
Rank
#186 / 366 | No |
91
Facility
91
WA AVG
51
Rank
#37 / 628 | - |
100.0%
Facility
100.0%
WA AVG
73.3%
Rank
#1 / 290 | - | 6 | -
Facility
-
WA AVG
2
Rank
#1 / 284 | 61
Facility
61
WA AVG
30.3
Rank
#252 / 284 | 10.2
Facility
10.2
WA AVG
4.4
Rank
#275 / 284 |
| The Hampton and Ashley Inn Memory Care Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Vancouver (Riveridge) | 85
Facility
85
WA AVG
81
Rank
#147 / 366 | Yes |
32
Facility
32
WA AVG
51
Rank
#458 / 628 | Studio / Shared Suite |
53.4%
Facility
53.4%
WA AVG
73.3%
Rank
#255 / 290 | - | - | - | - | - |
| Crista Shores |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Silverdale (Northwest Crista Shores Lane) | 82
Facility
82
WA AVG
81
Rank
#167 / 366 | No |
56
Facility
56
WA AVG
51
Rank
#281 / 628 | Studio / 1 Bed / 2 Bed | - | - | 4 | -
Facility
-
WA AVG
2
Rank
#1 / 284 | 13
Facility
13
WA AVG
30.3
Rank
#69 / 284 | 3.3
Facility
3.3
WA AVG
4.4
Rank
#105 / 284 |
| Brookdale Stanwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Stanwood | 80
Facility
80
WA AVG
81
Rank
#171 / 366 | Yes |
51
Facility
51
WA AVG
51
Rank
#320 / 628 | Studio / Suite / 1 Bed / 2 Bed |
77.5%
Facility
77.5%
WA AVG
73.3%
Rank
#134 / 290 | - | 4 | -
Facility
-
WA AVG
2
Rank
#1 / 284 | 30
Facility
30
WA AVG
30.3
Rank
#168 / 284 | 7.5
Facility
7.5
WA AVG
4.4
Rank
#255 / 284 |
| Aegis Living West Seattle |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Seattle (North Admiral) | 84
Facility
84
WA AVG
81
Rank
#159 / 366 | Yes |
76
Facility
76
WA AVG
51
Rank
#107 / 628 | Studio / 1 Bed / 2 Bed |
81.0%
Facility
81.0%
WA AVG
73.3%
Rank
#111 / 290 | C+ | 10 | 3
Facility
3
WA AVG
2
Rank
#205 / 284 | 41
Facility
41
WA AVG
30.3
Rank
#204 / 284 | 4.1
Facility
4.1
WA AVG
4.4
Rank
#141 / 284 |
| Bonaventure of Salmon Creek |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Vancouver (Pleasant Valley) | 89
Facility
89
WA AVG
81
Rank
#141 / 366 | Yes |
22
Facility
22
WA AVG
51
Rank
#516 / 628 | Studio / 1 Bed / 2 Bed |
70.8%
Facility
70.8%
WA AVG
73.3%
Rank
#184 / 290 | A+ | 33 | -
Facility
-
WA AVG
2
Rank
#1 / 284 | 59
Facility
59
WA AVG
30.3
Rank
#250 / 284 | 1.8
Facility
1.8
WA AVG
4.4
Rank
#35 / 284 |
| Brookdale Vancouver Stonebridge |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Vancouver (Vancouver Mall) | 80
Facility
80
WA AVG
81
Rank
#171 / 366 | Yes |
70
Facility
70
WA AVG
51
Rank
#154 / 628 | Studio / Suite |
85.0%
Facility
85.0%
WA AVG
73.3%
Rank
#75 / 290 | - | 12 | -
Facility
-
WA AVG
2
Rank
#1 / 284 | 27
Facility
27
WA AVG
30.3
Rank
#155 / 284 | 2.3
Facility
2.3
WA AVG
4.4
Rank
#53 / 284 |
| Sunrise of Edmonds |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Edmonds (Westgate) | 76
Facility
76
WA AVG
81
Rank
#187 / 366 | Yes |
73
Facility
73
WA AVG
51
Rank
#128 / 628 | Studio / 1 Bed / 2 Bed |
88.2%
Facility
88.2%
WA AVG
73.3%
Rank
#58 / 290 | - | 3 | -
Facility
-
WA AVG
2
Rank
#1 / 284 | 15
Facility
15
WA AVG
30.3
Rank
#83 / 284 | 5.0
Facility
5.0
WA AVG
4.4
Rank
#180 / 284 |
| Cogir of Vancouver |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Vancouver (Orchards) | 90
Facility
90
WA AVG
81
Rank
#133 / 366 | Yes |
44
Facility
44
WA AVG
51
Rank
#377 / 628 | Studio / Cottage / 1 Bed |
75.6%
Facility
75.6%
WA AVG
73.3%
Rank
#146 / 290 | - | 10 | 3
Facility
3
WA AVG
2
Rank
#205 / 284 | 46
Facility
46
WA AVG
30.3
Rank
#221 / 284 | 4.6
Facility
4.6
WA AVG
4.4
Rank
#164 / 284 |
| Jefferson House Memory Care Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Kirkland (Totem Lake) | 80
Facility
80
WA AVG
81
Rank
#171 / 366 | No |
69
Facility
69
WA AVG
51
Rank
#164 / 628 | Private / Shared Suite |
93.8%
Facility
93.8%
WA AVG
73.3%
Rank
#28 / 290 | - | 6 | 1
Facility
1
WA AVG
2
Rank
#119 / 284 | 53
Facility
53
WA AVG
30.3
Rank
#240 / 284 | 8.8
Facility
8.8
WA AVG
4.4
Rank
#267 / 284 |
| Village Concepts of Issaquah-Spiritwood at Pine Lake |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Issaquah (Providence Point) | 80
Facility
80
WA AVG
81
Rank
#171 / 366 | No |
43
Facility
43
WA AVG
51
Rank
#387 / 628 | Studio / Alcove / 1 Bed / 2 Bed |
90.0%
Facility
90.0%
WA AVG
73.3%
Rank
#47 / 290 | A+ | 6 | 1
Facility
1
WA AVG
2
Rank
#119 / 284 | 35
Facility
35
WA AVG
30.3
Rank
#185 / 284 | 5.8
Facility
5.8
WA AVG
4.4
Rank
#217 / 284 |
| Prestige Senior Living Bridgewood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Vancouver (Landover - Sharmel) | 80
Facility
80
WA AVG
81
Rank
#171 / 366 | No |
59
Facility
59
WA AVG
51
Rank
#261 / 628 | - |
88.8%
Facility
88.8%
WA AVG
73.3%
Rank
#55 / 290 | - | 6 | 1
Facility
1
WA AVG
2
Rank
#119 / 284 | 17
Facility
17
WA AVG
30.3
Rank
#97 / 284 | 2.8
Facility
2.8
WA AVG
4.4
Rank
#74 / 284 |
| Edmonds Landing Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Edmonds (The Bowl Of Edmonds) | 83
Facility
83
WA AVG
81
Rank
#165 / 366 | Yes |
86
Facility
86
WA AVG
51
Rank
#57 / 628 | Studio / 1 Bed |
44.6%
Facility
44.6%
WA AVG
73.3%
Rank
#269 / 290 | - | 9 | 4
Facility
4
WA AVG
2
Rank
#231 / 284 | 31
Facility
31
WA AVG
30.3
Rank
#170 / 284 | 3.4
Facility
3.4
WA AVG
4.4
Rank
#112 / 284 |
Accredited by Alzheimer’s Disease International, the prestigious senior living community of Silverado Bellevue Memory Care set in the peaceful neighborhood of North East 8th Street, Bellevue, WA, strives to provide exceptional care and assistance for individuals with Alzheimer’s and dementia through its memory care program. Keep your dignity and live without worries with a reliable and specially trained team helping with your daily activities and other necessities. Silverado Bellevue Memory Care fuses unmatched comfort with medical expertise to ensure seniors enjoy every moment of their residency in the community.
The community features an exclusive evidence-based brain health program, Nexus, to ensure residents receive the finest support for their memory-related needs. A selection of stimulating activities and nurturing programs accompany seniors as they go about their day. Silverado Bellevue Memory Care is ideal for seniors seeking to spend their golden years doing what they love and creating lasting moments with their friends and loved ones with its purposely built and welcoming spaces. Moreover, the community was chosen as US News and World Report’s Best Memory Care in 2024 for its unwavering dedication to enhancing seniors’ quality of life.
Mallard Landing by Cogir operates a 75-bed assisted living community at 813 SE Clark Avenue in Battle Ground, Washington, 0.9 miles from downtown and managed by Executive Director Kristina McComb under the multi-state Cogir operator. Current census is 63 residents (84% occupancy, above Washington’s 72.5% state average). Housing consists of private studio and one-bedroom units priced at $4,050 and $5,040 per month. The facility accepts Medicaid.
Licensed nursing and CNA staff provide on-site support. Services include housekeeping, laundry, scheduled transportation, fitness and recreation programming, and chef-prepared meals in a cafe-style dining environment. Volunteer programs operate.
Over two years, the facility recorded 23 deficiencies versus state average of 31.
In September 2024, a substantiated complaint investigation identified an unsanitary kitchen and refrigerator, unlabeled and undated food, and inadequate temperature monitoring, placing all 64 residents at risk of foodborne illness. In May 2025, a substantiated complaint investigation found the facility failed to comply with fire code requirements despite prior fire marshal directives, with multiple fire safety violations affecting resident safety. Repeated fire safety deficiencies across February and May 2025 involved fire-resistance-rated construction, fire door maintenance, fire damper inspections, smoke detector sensitivity, and portable heater compliance. The most recent inspection on August 7, 2025 (follow-up), identified zero deficiencies, confirming correction of background check, water temperature, and tuberculosis testing issues.
No fines or immediate jeopardy findings appeared in available reports.
Walk Score 60 (moderately walkable).
Mallard Landing by Cogir addresses Medicaid-eligible assisted living residents in a facility where recent substantiated complaints involving food safety and fire code non-compliance have prompted documented remediation, warranting families’ verification of current compliance status and operational practices before admission.
Enjoy a blissful retirement with Cogir of Kent, a trusted senior living community set in the peaceful neighborhood of Kent, WA, offering assisted living and independent living. The community features cozy and elegant floor plans ranging from studio to two-bedroom apartments, ensuring seniors’ utmost comfort and safety. Keep worries at bay with a reliable and well-trained team caring for seniors’ needs and aspirations.
Discover new interests and rekindle past hobbies with fun activities and enjoyable programs curated to highlight residents’ interests and strengths. With its dedication to maintaining seniors’ well-being, the community serves restaurant-style healthy and tasty meals for their dietary satisfaction. Cogir of Kent is a great place for relaxation and convenience with its convenient amenities and serene spaces.
A few minutes away from Chandler, Eternal Spring of Gilbert offers exceptional personal care for assisted living and memory care residents. A proud member of the renowned Frontier Management, expect nothing but elegance and luxury. The spirited assisted and memory care living community performs nothing less than exceptional service offered by its professional and compassionate staff. Eternal Spring of Gilbert is a community that empowers seniors to thrive.
Life at Eternal Spring of Gilbert is all about satisfying the wellness of each senior; their personalized care includes daily health checks and medication management regardless if the resident is on a short-term or long-term stay. Within the community, scheduled local transportation is available upon request; a calendar of activities is given to each resident, with a planned list of classes and outings.
Situated at 534 Boyer Ave in Walla Walla, Washington Odd Fellows Home is a 71-bed nonprofit facility operating at 72% occupancy (51 of 71 beds filled) with a typical length of stay of 175 days.
The community serves a mixed payer population: primarily Medicare-funded short-term rehabilitation admissions, along with Medicaid long-term residents and private-pay patients.
It maintains an active resident council.
Services include skilled nursing, assisted living, rehabilitation, and programming around meals, activities, housekeeping, and laundry delivered through a 3-story building containing studio and 1-bed units.
The facility’s staffing profile falls notably short of state benchmarks. In Q4 2025, 84 total staff members (54 employees, 30 contractors) provided care to 49 residents, yielding a staff-to-resident ratio of 1.71:1; 8% worse than the state average of 1.86:1.
Daily nursing care averaged 3 hours 40 minutes per resident, 16% below the state average. The nursing team comprised 7 RNs, 8 LPNs (including 4 contractors), and 41 CNAs (31 employees, 10 contractors). This staffing structure supported a CMS overall rating of 2 stars (42% below state average), with health inspection and staffing ratings both substantially depressed.
Inspection findings since 2023 reveal a pattern of fire safety noncompliance. A May 2023 life safety inspection cited overdue fire door inspections, sprinkler system testing exceeding 5-year intervals, a newly installed duct completely blocking sprinkler spray pattern, and missing generator documentation. October 2025 identified persisting fire code violations—improper sprinkler head clearance in a resident room and non-self-closing dry storage doors in the kitchen. January 2025 complaint investigation documented improper resident discharge to a homeless shelter unable to provide medication management and ADL assistance; the resident subsequently presented multiple times to the emergency department after the facility declined to readmit them.
Long-stay resident outcomes raise substantial clinical concerns. Depressive symptoms affected 91.8% of long-stay residents; 466% worse than the state average. Hospitalizations occurred at 2.26 per 1,000 resident days (64% above state average), with emergency department visits at 2.52 per 1,000 days (67% above).
The gap between low deficiency counts and these adverse outcomes suggests compliance with regulatory structure has not translated to resident clinical stability.
Conveniently located near Providence Sacred Heart Medical Center in Spokane, WA, Legacy Court Senior Living is an exceptional community that offers assisted living. Dedicated to residents’ well-being, a compassionate and well-trained team provides top-tier care tailored to their unique needs 24/7. Residents enjoy maintenance-free living with housekeeping and laundry services.
Prioritizing residents’ leisure and wellness, a carefully curated calendar of fun recreational activities and enriching programs is conducted. Residents also delight in delicious and healthy meals that cater to their dietary needs and preferences. With the community’s continuum of care and beautifully furnished amenities, residents can age in place without worries.
Spend more time with your family and friends at Village Concepts of Auburn – Brannan Park, an idyllic senior living community in King County, Auburn, WA, offering independent living, assisted living, and memory care support. Choose from a variety of studios and one-bedroom apartments, designed to accommodate seniors’ preferences and needs while allowing for easier provision of care and support. Residents can live as independently as possible with the support of convenient services, such as housekeeping, personal care assistance, and help with activities of daily living.
Indulge in an enriched lifestyle with many opportunities for social engagement, through an array of regularly planned and conducted activities, including ice cream socials, happy hours with live music, and local excursions. Residents also enjoy access to various amenities, such as a library, on-site salon, chapel, and wellness center. Full-time emergency & security services are provided to provide residents immediate response during emergencies. Three delicious meals are served every day to ensure residents receive the nourishment they need to thrive everyday.
Situated in the beautiful neighborhood of Vancouver, WA, the Evergreen Inn – Vancouver is a peculiar senior living community offering assisted living services. A wide array of well-appointed and cozy accommodations ranging from friendship to friendship annex, studio, alcove, and one-bedroom are available to its residents. The community provides a 24/7 security, an emergency call system, and professional team for immediate care and support.
Explore its wonderful amenities wherein residents can enjoy 3 nutritious home-cooked meals, housekeeping and laundry services, maintenance services. Engage in various social activities through its game room featuring a pool table and dart board, courtyard with patio and water feature, and wellness office. Meet new companions and create meaningful memories in the beautiful spaces of this community. At the Evergreen Inn – Vancouver, seniors are assured of a classic retirement.
Conveniently nestled in the heart of Wenatchee, WA, Ciel of Wenatchee is an exceptional senior living community that offers resort-style living for seniors dealing with cognitive challenges through their specialized memory care. Residents can relish in the spacious apartments equipped with convenient access to extensive personalized care and gentle programming. A team of well-trained caregivers ensure that residents’ needs are met almost immediately.
Ciel of Wenatchee doubles its efforts to let its residents live life to the fullest with comfort and convenience of interesting amenities and programs, such as low-vision program and Mood Food culinary program. The community uses a collaborative care approach with family and healthcare providers in creating personalized care plans and providing memory care. Their innovative safety technology ensures residents live fully in a safe and secure environment.
Normandy Park excelled in creating a lifestyle that suits the needs of its residents. The premier community offers an abundance of opportunities found in its activities and programs that are sure to provide a lending hand every step of the way. The vibrant atmosphere leads to personal growth and blossoming friendships. Normandy Park is the home where you will feel a sense of belonging, grow as individuals, and has created a vibrant social life.
Normandy has designed the community feature that includes housekeeping services, ADLs, delicious dining, social activities, entertainment programs, and all-house maintenance; as well as spacious lounge areas all around, well-lit common areas, and a spacious dining room.
Ranking Methodology
How we rank these communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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