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Francis House
Exterior view of a charming assisted living facility Residents and staff smiling together on a couch

Francis House

3601 S Chicago Avenue, South Milwaukee, WI 53172 View map Calculator: See prices in your area
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Overview of Francis House

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Owned by Michael Gulock, Francis House is a nursing home on South Chicago Avenue in South Milwaukee, Wisconsin. The 64-bed facility has been operating for seven years. Medicare, Medicaid, and private pay are accepted, giving families flexibility when arranging coverage for both short-term and longer-term stays. The facility’s occupancy rate is 72%. Most stay an average of 87 days, which are residents with a range of care needs.

The facility provides hospice care and nursing home services. Residents have access to nursing support throughout the day. Registered nurses provide about 35 minutes of care per resident daily. Nurse aides contribute roughly 2 hours and 4 minutes each day, while LPN and LVN staff provide additional support. Total nurse staffing averages 3 hours and 3 minutes per resident each day.

Its location in the neighborhood has a Walk Score of 82, so it’s in a very walkable part of South Milwaukee. Visiting family members can reach many nearby services while walking. Daily errands and local amenities are generally easy to access from the facility.

State inspections have focused on environmental standards, emergency preparedness procedures, medication management practices, and resident grievance processes. Families evaluating the facility should ask how these areas are managed during a tour. The facility’s “Becoming a Resident” program helps new residents adjust to life at Francis House and become part of the community.

Facility Direct Line (414) 570-6208
Facility Direct Line (414) 570-6208
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Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Wisconsin averages

Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
30m
−50% State avg: 1h 1m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
24m
−37% State avg: 38m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 48m
−32% State avg: 2h 39m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 16m
−41% State avg: 3h 50m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−14% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
20m
−50% State avg: 41m per day · National avg: 29m per day

All 6 underlying metrics fall below the state average

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 64 Rank #170 / 494Bed count — State benchmarkedThis home is ranked 170th out of 494 homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking. 64-bed community

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info An established community with some operational experience and growing routines. Rank #162 / 341Years in operation — State benchmarkedThis home is ranked 162nd out of 341 homes we track in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
8 years
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #44 / 556Walk Score — State benchmarkedThis home is ranked 44th out of 556 homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
82 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #249 / 399Occupancy rate — State benchmarkedThis home is ranked 249th out of 399 homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 399. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
72% This home usually has availability 72%
Similar to the Wisconsin average: 70%
Occupied beds
46 / 64
Average occupied beds in Wisconsin homes 54 beds

About this community

License Details

Facility TypeClass CNA (Nonambulatory)
IssuanceAugust 1, 2018
CountyMilwaukee
CMS Certification Number525526

Ownership & Operating Entity

Francis House is legally operated by Chi Living Communities.

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsBecoming a Resident

Contact Francis House

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 21 deficiencies 6 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 2 Worse Metrics worse than Wisconsin average:
• Total deficiencies (75% above)
• Deficiencies per inspection (100% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2112 This facility has 75% more total deficiencies than a typical Wisconsin assisted living residence (21 vs. WI avg 12).↑ 75% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.51.75 This facility has 100% more deficiencies per inspection than a typical Wisconsin assisted living residence (3.5 vs. WI avg 1.75).↑ 100% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWI Averagevs. WI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 65 This facility has had 20% more total inspections than the Wisconsin average (6 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 20% more
Show Inspection Reports

Places of interest near Francis House

Address 0.0 miles from city center Info Estimated distance in miles from South Milwaukee's city center to Francis House's address, calculated via Google Maps.

Calculate Travel Distance to Francis House

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Address

Compare Hospice Care around the area

Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Pine Haven Christian Communities
HOS
AL
IL
MC
PC
RC
Sheboygan Falls
105
Facility 105
WI AVG 61
Rank #59 / 494
No
33
Facility 33
WI AVG 44
Rank #357 / 556
Private Rooms
39
Facility 39
WI AVG 12
Rank #11 / 341
81.0%
Facility 81.0%
WI AVG 74.6%
Rank #175 / 399
-Peter LeerPine Haven Christian Home Inc2
2
Facility 2
WI AVG 4
Rank #107 / 310
0
Facility 0
WI AVG 12
Rank #1 / 310
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 310
Francis House
HOS
South Milwaukee
64
Facility 64
WI AVG 61
Rank #170 / 494
No
82
Facility 82
WI AVG 44
Rank #44 / 556
-
8
Facility 8
WI AVG 12
Rank #162 / 341
71.9%
Facility 71.9%
WI AVG 74.6%
Rank #249 / 399
--Chi Living Communities6
3
Facility 3
WI AVG 4
Rank #143 / 310
21
Facility 21
WI AVG 12
Rank #262 / 310
3.5
Facility 3.5
WI AVG 2.4
Rank #271 / 310
The Grand Hills Castle (expansion)
HOS
AL
IL
MC
New Berlin
48
Facility 48
WI AVG 61
Rank #293 / 494
No
12
Facility 12
WI AVG 44
Rank #486 / 556
Studio / 1 Bed / 2 Bed
7
Facility 7
WI AVG 12
Rank #182 / 341
91.7%
Facility 91.7%
WI AVG 74.6%
Rank #76 / 399
-Kristopher KieferCastle Senior Living Inc3
0
Facility 0
WI AVG 4
Rank #1 / 310
0
Facility 0
WI AVG 12
Rank #1 / 310
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 310
Cardinal Ridge Residential Care
HOS
AL
RC
Green Bay (Howard)
26
Facility 26
WI AVG 61
Rank #423 / 494
Yes
26
Facility 26
WI AVG 44
Rank #405 / 556
Studio
23
Facility 23
WI AVG 12
Rank #49 / 341
80.8%
Facility 80.8%
WI AVG 74.6%
Rank #178 / 399
A+Larry AndersonCardinal Ridge Residential Care3
3
Facility 3
WI AVG 4
Rank #143 / 310
0
Facility 0
WI AVG 12
Rank #1 / 310
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 310
Sonrisas Assisted Living
HOS
AL
MC
RESC
Verona
4
Facility 4
WI AVG 61
Rank #488 / 494
No
65
Facility 65
WI AVG 44
Rank #125 / 556
Private / Semi-Private Rooms
26
Facility 26
WI AVG 12
Rank #38 / 341
100.0%
Facility 100.0%
WI AVG 74.6%
Rank #1 / 399
-Kathy HinzmanSonrisas Assisted Living4
1
Facility 1
WI AVG 4
Rank #59 / 310
4
Facility 4
WI AVG 12
Rank #149 / 310
1.0
Facility 1.0
WI AVG 2.4
Rank #143 / 310
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Frequently Asked Questions about Francis House

Who is the owner of Francis House?

Francis House is legally operated by Chi Living Communities.

Is Francis House in a walkable area?

Francis House has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Francis House?

Francis House's occupancy is 72%.

How long has Francis House been in business?

Francis House has been operating for approximately 8 years, based on available licensing and registration records.

Are pets allowed at Francis House?

No, Francis House has a no-pet policy.

How many beds does Francis House have?

Francis House has 64 beds.

Has Francis House had any deficiencies?

Francis House has had 21 reported deficiencies since 2023 according to records from Wisconsin Department of Health Services (DHS).

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