Francis House provides hospice care in South Milwaukee, Wisconsin, serving people with terminal illnesses who need end-of-life care in a residential setting. It opened in 1991 and has 64 beds. Chi Living Communities operates the community.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
64Smaller home · May offer a more intimate, personalized care environment.
An established community with some operational experience and growing routines. This is the number of years in operation under current management.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Occupancy lower than 85% suggests more openings may be available.
Francis House is legally operated by Chi Living Communities.
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
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Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 10.0 | This facility has 110% more total deficiencies than a typical Wisconsin assisted living residence (21 vs. WI avg 10).↑ 110% worse |
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Deficiencies per inspection
Average deficiencies per inspection.
| 3.5 | 1.6 | This facility has 119% more deficiencies per inspection than a typical Wisconsin assisted living residence (3.5 vs. WI avg 1.6).↑ 119% worse |
Inspections
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
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Total inspections
Combined count of all inspections conducted at this facility.
| 6 | 5.0 | This facility has had 20% more total inspections than the Wisconsin average (6 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 20% more |
0.0 miles from city center
Estimated distance in miles from South Milwaukee's city center to Francis House's address, calculated via Google Maps.
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Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Pine Haven Christian Communities | HOS AL IL MC NH PC RC | Sheboygan Falls | 105 | No | 33 | Private Rooms | 39 | 81.0% | - | Peter Leer | Pine Haven Christian Home Inc | 2 | 2 | 0 | 0.0 |
| Francis House | HOS | South Milwaukee | 64 | No | 82 | - | 8 | 71.9% | - | - | Chi Living Communities | 6 | 3 | 21 | 3.5 |
| The Grand Hills Castle (expansion) | HOS AL IL MC | New Berlin | 48 | No | 12 | Studio / 1 Bed / 2 Bed | 8 | 91.7% | - | Kristopher Kiefer | Castle Senior Living Inc | 3 | - | 0 | 0.0 |
| Cardinal Ridge Residential Care | HOS AL RC | Green Bay (Howard) | 26 | Yes | 26 | Studio | 23 | 80.8% | A+ | Larry Anderson | Cardinal Ridge Residential Care | 3 | 3 | 0 | 0.0 |
| Sonrisas Assisted Living | HOS AL MC RESC | Verona | 4 | No | 65 | Private / Semi-Private Rooms | 26 | 100.0% | - | Kathy Hinzman | Sonrisas Assisted Living | 4 | 1 | 4 | 1.0 |
Francis House is legally operated by Chi Living Communities.
Francis House has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Francis House's occupancy is 71.9%.
Francis House has been operating for approximately 8 years, based on available licensing and registration records.
No, Francis House has a no-pet policy.
Francis House has 64 beds.
Francis House has had 21 reported deficiencies according to records from Wisconsin Department of Health Services (DHS).
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