The Windsor at San Pablo
The Windsor at San Pablo
The Windsor at San Pablo is a senior living community located at 4000 San Pablo Parkway in the Beach Haven neighborhood of Jacksonville, Florida. Managed by Legend Senior Living under administrator Theresa Mark, the two-story facility provides a mix of standard assisted living and specialized memory care.
The 120-bed community offers private one-bedroom and two-bedroom apartments. Residents receive personalized assistance with daily activities like dressing and bathing while retaining their personal independence. Lifestyle amenities include a private movie theater, a fitness center, a salon and spa, and a beautifully landscaped outdoor courtyard.
The campus welcomes pets, provides scheduled transportation services, and features bilingual staff fluent in English and Spanish. With a walk score of 17, the surrounding area is car-dependent, meaning visitors and residents require a vehicle for daily chores and errands.
Reviews over the past several cycles have centered on minor facility maintenance, standard recordkeeping practices, and emergency planning protocols. These evaluations highlight routine building and administrative checks, with all past findings addressed and resolved alongside a history of unsubstantiated consumer complaints.
Individuals researching local care options can contact the San Pablo Parkway front office directly to coordinate a personal tour or discuss apartment floor plans.
120-bed community Rank #253 / 1058Bed count — State benchmarkedThis home is ranked 253rd out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 17 / 100 Rank #1145 / 1427Walk Score — State benchmarkedThis home is ranked 1145th out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Facility
IssuanceFebruary 8, 2025
ExpirationJuly 2, 2027
CountyDuval
License Number12539
The Windsor at San Pablo is legally operated by San Pablo Alf, LLC., and administered by Theresa Mark.
Management CompanyLEGEND SENIOR LIVING, LLC
Profit StatusFor-profit
Private
120 units
Total beds
120 units
Staffing
Key information about the people who lead and staff this community.
English
Spanish
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
$0vs $11.6k↓ 100% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. FL average
0 Worse
No metrics in this bucket.
4 Better
Metrics better than Florida average:
• Total citations (34% below)
• Citations per inspection (14% below)
• Inspections with citations (56% below)
• Inspection citation rate (40% below)
• Total citations (34% below)
• Citations per inspection (14% below)
• Inspections with citations (56% below)
• Inspection citation rate (40% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 23 | 35 | This facility has 34% fewer total citations than a typical Florida assisted living residence (23 vs. FL avg 35).↓ 34% better Rank #349 / 906 Total citations — State benchmarked This home is ranked 349th out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
Average citations per inspection.
| 1.2 | 1.4 | This facility has 14% fewer citations per inspection than a typical Florida assisted living residence (1.2 vs. FL avg 1.4).↓ 14% better Rank #441 / 906 Citations per inspection — State benchmarked This home is ranked 441st out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 20 | 26 | This facility has had 23% fewer total inspections than the Florida average (20 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 23% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 7 | 16 | This facility has 56% fewer inspections with citations than a typical Florida assisted living residence (7 vs. FL avg 16).↓ 56% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 35% | 58% | This facility has 23 percentage points lower inspection citation rate than a typical Florida assisted living residence (35% vs. FL avg 58%).↓ 23% better Rank #158 / 906 Inspection citation rate — State benchmarked This home is ranked 158th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
What does this home offer?
Pets Allowed
Building Type: Two-story
Transportation Services
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Other
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
Places of interest near The Windsor at San Pablo
4000 San Pablo Pkwy, Jacksonville, FL 32224
Calculate Travel Distance to The Windsor at San Pablo
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Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
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Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Fountains Rehabilitation at Mill Cove | IL AL MC NH RC SNF | Jacksonville (Regency) | 221
Facility
221
FL AVG
88
Rank
#27 / 1,058 | Yes |
44
Facility
44
FL AVG
42
Rank
#638 / 1,427 | Atrium Alf Operating LLC | 37 | 62%
Facility
62%
FL AVG
58.3%
Rank
#538 / 906 | 33
Facility
33
FL AVG
33
Rank
#502 / 906 | 0.9
Facility
0.9
FL AVG
1.4
Rank
#49 / 906 | For-Profit | $2,000 | Russell Theodore Ward | - | A |
| Discovery Village At Deerwood | IL AL MC | Jacksonville (Deerwood) | 172
Facility
172
FL AVG
88
Rank
#89 / 1,058 | Yes |
25
Facility
25
FL AVG
42
Rank
#992 / 1,427 | Dsl Tenant II LLC | 17 | 47%
Facility
47%
FL AVG
58.3%
Rank
#301 / 906 | 14
Facility
14
FL AVG
33
Rank
#187 / 906 | 0.8
Facility
0.8
FL AVG
1.4
Rank
#11 / 906 | For-Profit | $10,000 | Matthew James Nunnally | Suite / 1 bed / 2 bed | - |
| Brookdale Mandarin | IL AL | Jacksonville (Southwood) | 170
Facility
170
FL AVG
88
Rank
#92 / 1,058 | Yes |
58
Facility
58
FL AVG
42
Rank
#382 / 1,427 | Summerville At Mandarin LLC | 34 | 59%
Facility
59%
FL AVG
58.3%
Rank
#489 / 906 | 25
Facility
25
FL AVG
33
Rank
#389 / 906 | 0.7
Facility
0.7
FL AVG
1.4
Rank
#3 / 906 | For-Profit | $9,450 | Katrina Williams | Studio / 1 Bed / 2 Bed | A+ |
| The Windsor at San Pablo | IL | Jacksonville (Beach Haven) | 120
Facility
120
FL AVG
88
Rank
#253 / 1,058 | Yes |
17
Facility
17
FL AVG
42
Rank
#1,145 / 1,427 | San Pablo Alf, LLC | 20 | 35%
Facility
35%
FL AVG
58.3%
Rank
#158 / 906 | 23
Facility
23
FL AVG
33
Rank
#349 / 906 | 1.2
Facility
1.2
FL AVG
1.4
Rank
#441 / 906 | For-Profit | - | Theresa Mark | - | - |
| Seagrass Village of Fleming Island | IL AL MC RC | Fleming Island | 100
Facility
100
FL AVG
88
Rank
#433 / 1,058 | Yes |
57
Facility
57
FL AVG
42
Rank
#394 / 1,427 | Vop Sg Fleming, LLC | 11 | 45%
Facility
45%
FL AVG
58.3%
Rank
#276 / 906 | 11
Facility
11
FL AVG
33
Rank
#136 / 906 | 1.0
Facility
1.0
FL AVG
1.4
Rank
#153 / 906 | For-Profit | - | Trisha Lupercio | Studio / 1 Bed / 2 Bed | - |
Financial Assistance for
Independent Living in Florida
The Windsor at San Pablo is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about The Windsor at San Pablo
What neighborhood is The Windsor at San Pablo in?
The Windsor at San Pablo is in the Beach Haven neighborhood of Jacksonville.
What languages are spoken at The Windsor at San Pablo?
The team at The Windsor at San Pablo speaks English and Spanish.
Who is the owner of The Windsor at San Pablo?
The Windsor at San Pablo is legally operated by San Pablo Alf, LLC., and administered by Theresa Mark.
Is The Windsor at San Pablo in a walkable area?
The Windsor at San Pablo has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The Windsor at San Pablo?
According to FL state health department records, The Windsor at San Pablo's license number is 12539.
When does The Windsor at San Pablo's license expire?
According to FL state health department records, The Windsor at San Pablo's license expires on July 2, 2027.
Are pets allowed at The Windsor at San Pablo?
Yes, The Windsor at San Pablo allows residents to bring their pets.
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