Autumn House West

Overview of Autumn House West

Located in the heart of York, Pennsylvania, Autumn House West is a beacon of compassionate care for seniors, guided by core values of hospitality, stewardship, integrity, respect, and humor. Within this vibrant community, residents discover more than just a place to reside—they find a family. Led by the Barley family, with unwavering pride, alongside a dedicated team, Autumn House West offers a warm and inviting haven for those seeking a fulfilling retirement experience.

At Autumn House West, the focus extends beyond physical care; it encompasses the whole person, ensuring dignity, privacy, comfort, and an exceptional quality of life. Through Personal Care services, residents receive support with daily activities such as bathing, medication management, laundry, and light housekeeping assistance, with dedicated support always within reach. Additionally, Autumn House West provides specialized Dementia Care, offering tailored and personalized support for individuals with Alzheimer’s or other forms of dementia. With a compassionate approach and a commitment to individualized care, Autumn House West strives to create a supportive and nurturing environment where residents can thrive and find comfort in every moment.

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 150 Rank #51 / 552Bed count — State benchmarkedThis home is ranked 51st out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
27 years
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #78 / 657Walk Score — State benchmarkedThis home is ranked 78th out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
80 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
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About this community

Awards

Bronze National Quality Award from AHCA/NCAL

License Details

Facility TypePersonal Care Homes
IssuanceNovember 14, 2025
ExpirationNovember 14, 2026
CountyYork
License LevelFULL
License Number338230
CertificationsBronze National Quality Award from AHCA/NCAL
AccreditationsNCAL, AHCA

Ownership & Operating Entity

Autumn House West is legally operated by 2618 E Market Street Operating Company LLC.

Profit StatusFor-profit

Type Of Units

Alzheimer's
32 units
Total beds
150 units

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Policies & Features

HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Spa
Dining
Garden
Transportation
Wi-Fi
Housekeeping
Laundry
Activities
Wellness ProgramMemory Care program, 2 hours of daily nursing care, activities designed for their unique needs
Specific ProgramsLevels of Care, Personal Care
Religious Services

Contact Autumn House West

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. PA average 4 Worse Metrics worse than Pennsylvania average:
• Total citations (170% above)
• Citations per inspection (207% above)
• Total complaints (25% above)
• Complaints per year (25% above)
2 Better Metrics better than Pennsylvania average:
• Inspections with citations (13% below)
• Inspection citation rate (4% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 17063 This facility has 170% more total citations than a typical Pennsylvania assisted living residence (170 vs. PA avg 63).↑ 170% worse Rank #442 / 478 Total citations — State benchmarked This home is ranked 442nd out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 15.55.05 This facility has 207% more citations per inspection than a typical Pennsylvania assisted living residence (15.5 vs. PA avg 5.05).↑ 207% worse Rank #461 / 478 Citations per inspection — State benchmarked This home is ranked 461st out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1111 This facility has total inspections in line with the Pennsylvania average (11 vs. PA avg 11).— At avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 78 This facility has 13% fewer inspections with citations than a typical Pennsylvania assisted living residence (7 vs. PA avg 8).↓ 13% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 64%67% This facility has 3 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (64% vs. PA avg 67%).↓ 3% better Rank #197 / 478 Inspection citation rate — State benchmarked This home is ranked 197th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 54 This facility has 25% more total complaints than a typical Pennsylvania assisted living residence (5 vs. PA avg 4).↑ 25% worse Rank #344 / 478 Total complaints — State benchmarked This home is ranked 344th out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2021. 10.8 This facility has 25% more complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 0.8).↑ 25% worse

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Room / Semi-Private Room

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Amanda Palmer

Executive Director

Places of interest near Autumn House West

Address 1.6 miles from city center Info Estimated distance in miles from York's city center to Autumn House West's address, calculated via Google Maps. — 1.76 miles to nearest hospital (WellSpan York Hospital)

Calculate Travel Distance to Autumn House West

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Address

Compare Memory Care around the area

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Autumn House West
MC
York
150
Facility 150
PA AVG 94
Rank #51 / 552
Yes
80
Facility 80
PA AVG 47
Rank #78 / 657
2618 E Market Street Operating Company LLC11
5
Facility 5
PA AVG 4
Rank #344 / 478
64%
Facility 64%
PA AVG 67.4%
Rank #197 / 478
170
Facility 170
PA AVG 63
Rank #442 / 478
15.5
Facility 15.5
PA AVG 5.1
Rank #461 / 478
For-Profit---Private Room / Semi-Private RoomA+
Brookdale Latrobe
MC
AL
RESC
Latrobe (Unity Township)
150
Facility 150
PA AVG 94
Rank #51 / 552
Yes
7
Facility 7
PA AVG 47
Rank #621 / 657
Emeritus Corporation8
1
Facility 1
PA AVG 4
Rank #108 / 478
38%
Facility 38%
PA AVG 67.4%
Rank #27 / 478
18
Facility 18
PA AVG 63
Rank #92 / 478
2.3
Facility 2.3
PA AVG 5.1
Rank #98 / 478
For-Profit
93
Facility 93
PA AVG 76.9
Rank #119 / 357
1.39
44.7%
Facility 44.7%
PA AVG 69.7%
Rank #455 / 494
Private Rooms / Semi-Private RoomsA+
Paramount Senior Living at South Hills
MC
AL
HC
HOS
IL
NH
RC
SNF
Pittsburgh
127
Facility 127
PA AVG 94
Rank #99 / 552
Yes
58
Facility 58
PA AVG 47
Rank #223 / 657
Paramount Senior Living At South Hills, LLC11
1
Facility 1
PA AVG 4
Rank #108 / 478
45%
Facility 45%
PA AVG 67.4%
Rank #60 / 478
17
Facility 17
PA AVG 63
Rank #88 / 478
1.5
Facility 1.5
PA AVG 5.1
Rank #38 / 478
For-Profit
160
Facility 160
PA AVG 76.9
Rank #11 / 357
1.68
70.9%
Facility 70.9%
PA AVG 69.7%
Rank #255 / 494
Private Rooms / Semi-Private Rooms-
The Manor at Market Square
MC
AL
IL
Reading
80
Facility 80
PA AVG 94
Rank #292 / 552
No
93
Facility 93
PA AVG 47
Rank #18 / 657
Three Reading, LP14
1
Facility 1
PA AVG 4
Rank #108 / 478
64%
Facility 64%
PA AVG 67.4%
Rank #197 / 478
38
Facility 38
PA AVG 63
Rank #226 / 478
2.7
Facility 2.7
PA AVG 5.1
Rank #147 / 478
For-Profit
103
Facility 103
PA AVG 76.9
Rank #89 / 357
1.43
91.3%
Facility 91.3%
PA AVG 69.7%
Rank #52 / 494
Studio / 1 Bed / 2 BedA+
SouthWoods by New Perspective
MC
AL
Titusville
52
Facility 52
PA AVG 94
Rank #430 / 552
Yes
82
Facility 82
PA AVG 47
Rank #67 / 657
Titusville Ops LLC5
1
Facility 1
PA AVG 4
Rank #108 / 478
20%
Facility 20%
PA AVG 67.4%
Rank #12 / 478
1
Facility 1
PA AVG 63
Rank #11 / 478
0.2
Facility 0.2
PA AVG 5.1
Rank #11 / 478
For-Profit
47
Facility 47
PA AVG 76.9
Rank #264 / 357
1.15
86.5%
Facility 86.5%
PA AVG 69.7%
Rank #88 / 494
Studio / 1 BedA+

Frequently Asked Questions about Autumn House West

Who is the owner of Autumn House West?

Autumn House West is legally operated by 2618 E Market Street Operating Company LLC.

Is Autumn House West in a walkable area?

Autumn House West has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Autumn House West?

According to PA state health department records, Autumn House West's license number is 338230.

When does Autumn House West's license expire?

According to PA state health department records, Autumn House West's license expires on November 14, 2026.

How long has Autumn House West been in business?

Autumn House West has been operating for approximately 27 years, based on available licensing and registration records.

Are pets allowed at Autumn House West?

Yes, Autumn House West allows residents to bring their pets.

Does Autumn House West operate as a for-profit or non-profit?

Autumn House West is registered as a for-profit in PA.

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