Autumn House West
Autumn House West
Overview of Autumn House West
Located in the heart of York, Pennsylvania, Autumn House West is a beacon of compassionate care for seniors, guided by core values of hospitality, stewardship, integrity, respect, and humor. Within this vibrant community, residents discover more than just a place to reside—they find a family. Led by the Barley family, with unwavering pride, alongside a dedicated team, Autumn House West offers a warm and inviting haven for those seeking a fulfilling retirement experience.
At Autumn House West, the focus extends beyond physical care; it encompasses the whole person, ensuring dignity, privacy, comfort, and an exceptional quality of life. Through Personal Care services, residents receive support with daily activities such as bathing, medication management, laundry, and light housekeeping assistance, with dedicated support always within reach. Additionally, Autumn House West provides specialized Dementia Care, offering tailored and personalized support for individuals with Alzheimer’s or other forms of dementia. With a compassionate approach and a commitment to individualized care, Autumn House West strives to create a supportive and nurturing environment where residents can thrive and find comfort in every moment.
150-bed community Rank #52 / 555Bed count — State benchmarkedThis home is ranked 52nd out of 555 homes in Pennsylvania for Bed Count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 80 / 100 Rank #79 / 668Walk Score — State benchmarkedThis home is ranked 79th out of 668 homes in Pennsylvania for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Bronze National Quality Award from AHCA/NCAL
Facility TypePersonal Care Homes
IssuanceNovember 14, 2025
ExpirationNovember 14, 2026
CountyYork
License LevelFULL
License Number338230
CertificationsBronze National Quality Award from AHCA/NCAL
AccreditationsNCAL, AHCA
Autumn House West is legally operated by 2618 E Market Street Operating Company LLC.
Profit StatusFor-profit
Alzheimer's
32 units
Total beds
150 units
Staffing
Key information about the people who lead and staff this community.
ContactMs. Amanda Parkent, Executive Director (per BBB, record updated May 2026)
Rehabilitation Services
Licensed Nurses/CNAs
Pets Allowed
HousekeepingYes
Linen ServiceYes
Spa
Dining Room
Restaurant
Garden
Transportation
Wifi
Housekeeping
Laundry
Activities
Wellness ProgramMemory Care program, 2 hours of daily nursing care, activities designed for their unique needs
Specific ProgramsLevels of Care, Personal Care
Religious Services
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Since 2021 · 5 years of data
170 citations
5 complaints
11 inspections
0 waivers
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
11 points below the Pennsylvania average for assisted living residences (83/100)
Rank #362 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 362nd out of 460 homes in Pennsylvania for Inspection Score. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 72 out of 100. Letter grade C-. 11 points below the Pennsylvania average for assisted living residences (83/100)Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 0.9 avg↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average
Overall vs. PA average
5 Worse
Metrics worse than Pennsylvania average:
• Total citations (170% above)
• Citations per year (170% above)
• Citations per inspection (172% above)
• Total complaints (25% above)
• Complaints per year (25% above) 2 Better Metrics better than Pennsylvania average:
• Inspections with citations (13% below)
• Inspection citation rate (12% below)
• Total citations (170% above)
• Citations per year (170% above)
• Citations per inspection (172% above)
• Total complaints (25% above)
• Complaints per year (25% above) 2 Better Metrics better than Pennsylvania average:
• Inspections with citations (13% below)
• Inspection citation rate (12% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 170 | 63 | This facility has 170% more total citations than a typical Pennsylvania assisted living residence (170 vs. PA avg 63).↑ 170% worse Rank #442 / 478 Total citations — State benchmarked This home is ranked 442nd out of 478 homes in Pennsylvania for Total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2021.
| 34 | 12.6 | This facility has 170% more citations per year than a typical Pennsylvania assisted living residence (34 vs. PA avg 12.6).↑ 170% worse |
|
Citations per inspection
Average citations per inspection.
| 15.5 | 5.7 | This facility has 172% more citations per inspection than a typical Pennsylvania assisted living residence (15.5 vs. PA avg 5.7).↑ 172% worse Rank #461 / 478 Citations per inspection — State benchmarked This home is ranked 461st out of 478 homes in Pennsylvania for Citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 11 | 11 | This facility has total inspections in line with the Pennsylvania average (11 vs. PA avg 11).— At avg |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 7 | 8 | This facility has 13% fewer inspections with citations than a typical Pennsylvania assisted living residence (7 vs. PA avg 8).↓ 13% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 64% | 73% | This facility has 9 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (64% vs. PA avg 73%).↓ 9% better Rank #205 / 478 Inspection citation rate — State benchmarked This home is ranked 205th out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 4 | This facility has 25% more total complaints than a typical Pennsylvania assisted living residence (5 vs. PA avg 4).↑ 25% worse Rank #343 / 478 Total complaints — State benchmarked This home is ranked 343rd out of 478 homes in Pennsylvania for Complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
Average complaints per year since 2021.
| 1 | 0.8 | This facility has 25% more complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 0.8).↑ 25% worse |
What does this home offer?
Housing Options: Private Room / Semi-Private Room
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Places of interest near Autumn House West
1.6 miles from city center
Estimated distance in miles from York's city center to Autumn House West's address, calculated via Google Maps.
— 1.76 miles to nearest hospital (WellSpan York Hospital)
Calculate Travel Distance to Autumn House West
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Compare Memory Care around the area
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Souderton Mennonite Homes | MC AL NH RC | Souderton | 154 | No | - | 31 | Studio / 1 Bed / 2 Bed |
| Autumn House West | MC | York | 150 | No | A+ | 80 | Private Room / Semi-Private Room |
| Kirkland Village | MC AL HOS IL NH RC SNF | Bethlehem | 64 | Yes | A+ | 12 | Studio / 1 Bed / 2 Bed |
| Freedom Village at Brandywine | MC AL IL NH RC SNF | Coatesville | 60 | Yes | A+ | 9 | 1 Bed / 2 Bed |
| Lima Estates | MC AL IL NH | Media | 60 | No | A+ | 24 | 1 Bed / 2 Bed / 3 Bed |
Frequently Asked Questions about Autumn House West
Who is the owner of Autumn House West?
Autumn House West is legally operated by 2618 E Market Street Operating Company LLC.
Is Autumn House West in a walkable area?
Autumn House West has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Autumn House West?
According to PA state health department records, Autumn House West's license number is 338230.
When does Autumn House West's license expire?
According to PA state health department records, Autumn House West's license expires on November 14, 2026.
Does Autumn House West operate as a for-profit or non-profit?
Autumn House West is registered as a for-profit in PA.
How many beds does Autumn House West have?
Autumn House West has 150 beds.
Has Autumn House West had any citations?
Autumn House West has had 170 reported citations according to records from Pennsylvania Department of Human Services (DHS).
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