Brookdale Pittsford

Overview of Brookdale Pittsford

Operated by Perinton Clare Bridge Operator, Inc., Brookdale Pittsford is a memory care community in Pittsford, New York, specializing in Alzheimer’s and dementia care. Suite, one-bedroom, and two-bedroom accommodations are also offered in a pet-friendly, two-story setting. Through the Clare Bridge program, the community ensures older adults living with Alzheimer’s and cognitive-related conditions receive personalized support while maintaining their individuality.

24-hour staffing with licensed nurses and certified nursing aides is available to provide individualized care, while respite care is offered for short-term stays. Additionally, a person-centered approach guides daily routines, with activities such as brain games, dancing, cooking classes, music, art, gardening, devotional services, Jazz Music Mondays, and Sock Hop happy hours designed around residents’ interests. The InTouch touch-screen system also helps residents stay connected with family and friends.

Dementia-friendly dining features familiar, easy-to-manage meals with assistance available as needed to promote comfort during mealtimes. A library, game room, landscaped courtyard and gardens, community kitchen, screened lanai, beauty and barber shop, café/bistro, and concierge services also support daily living.

State inspections have identified opportunities to strengthen admission practices, resident rights, service delivery, personnel procedures, and documentation. In response, corrective action plans have been implemented. Moreover, the most recent inspection reported no violations or deficiencies, and the community continues to operate under state oversight to maintain compliance with regulatory standards.

Facility Direct Line (585) 249-9990

By The Numbers

Community insights.

Bed count 52

Smaller home · May offer a more intimate, personalized care environment.

Walk Score

11 / 100

About this community

Facility TypeAdult Home

CountyMonroe

Brookdale Pittsford is legally operated by Perinton Clare Bridge Operator, Inc.

Wheelchair Accessible

Emergency SystemsYes

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Continuing Care Retirement Communities

At Home Care

Pet Friendly

Library

Concierge

Bistro

Café

Salon

Courtyard

Garden

Game Room

Community Kitchen

Lanai

Activities

Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Enforcement Actions Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.

4 enforcement actions

This facility has 4 enforcement actions. 77% of New York assisted living residences have zero, and the statewide average is 0.6.

October 21, 2024 #ACF-24-031
April 19, 2024 #ACF-24-010
November 27, 2023 #ACF-23-017
January 30, 2023 #ACF-23-001

Inspection Scorecard This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NY average

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	21	9	This facility has had 133% more total inspections than the New York average (21 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 133% more
Inspections with violations Inspections that uncovered at least one regulatory violation.	14	4	This facility has 250% more inspections with violations than a typical New York assisted living residence (14 vs. NY avg 4).↑ 250% worse
Inspection violation rate Percentage of inspections that resulted in at least one violation.	67%	57%	This facility has 10 percentage points higher inspection violation rate than a typical New York assisted living residence (67% vs. NY avg 57%).↑ 10% worse Rank #227 / 323 Inspection violation rate — State benchmarked This home is ranked 227th out of 323 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	13	6	This facility has had 117% more complaint visits than the New York average (13 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 117% more Rank #295 / 323 Complaint visits — State benchmarked This home is ranked 295th out of 323 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Violations Violations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total violations Formal regulatory issues recorded by inspectors across all inspection types.	46	18	This facility has 156% more total violations than a typical New York assisted living residence (46 vs. NY avg 18).↑ 156% worse Rank #311 / 323 Total violations — State benchmarked This home is ranked 311th out of 323 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Violations per inspection Average violations per inspection.	2.2	2.23	This facility has 1% fewer violations per inspection than a typical New York assisted living residence (2.2 vs. NY avg 2.23).↓ 1% better Rank #245 / 323 Violations per inspection — State benchmarked This home is ranked 245th out of 323 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Violation breakdown

3 Admission Standards NY avg: 0.5

2 Civil Penalties NY avg: 0.1

1 Criminal History Record Check NY avg: 0.0

2 Department Criminal Review NY avg: 0.0

1 Disaster and Emergency NY avg: 0.5

1 Environmental Standards NY avg: 1.7

3 General Requirements NY avg: 0.1

3 Operating Certificate NY avg: 0.2

5 Personnel NY avg: 0.7

4 Records and Reports NY avg: 2.0

1 Resident Protections NY avg: 0.4

17 Resident Services NY avg: 2.9

3 Retention and Standards NY avg: 0.8

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	13	79	This facility has 84% fewer total complaints than a typical New York assisted living residence (13 vs. NY avg 79).↓ 84% better
Complaints per year Average complaints per year since 2026.	13	79	This facility has 84% fewer complaints per year than a typical New York assisted living residence (13 vs. NY avg 79).↓ 84% better

Show Inspection Reports

Total Cases 1

Active Cases 0

Closed 1

Since 2019

Most Recent 2019

View full lawsuit report

What does this home offer?

Pets Allowed

Housing Options: Suite / 1 Bed / 2 Bed

Building Type: Two-story

Fitness and Recreation

Type of Rooms Available

1 Bed

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3.3 miles from city center Estimated distance in miles from Pittsford's city center to Brookdale Pittsford's address, calculated via Google Maps.

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Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Highlands Living Center	MC AL IL NH SNF	Pittsford	120 Facility 120 NY AVG 160 Rank #405 / 736	No	64 Facility 64 NY AVG 64 Rank #659 / 1,150	Highlands Living Center, Inc (Not For Profit)	5	60%	-	23	4.6	-
Laurelwood at the Highlands	MC AL IL NH SNF	Pittsford	75 Facility 75 NY AVG 160 Rank #600 / 736	No	64 Facility 64 NY AVG 64 Rank #659 / 1,150	-	3	67% Facility 67% NY AVG 56.5% Rank #227 / 323	0 Facility 0 NY AVG 6 Rank #1 / 323	8 Facility 8 NY AVG 14.5 Rank #154 / 323	2.7 Facility 2.7 NY AVG 2.2 Rank #270 / 323	-
Brookdale Pittsford	MC	Pittsford (Bushnell's Basin)	52 Facility 52 NY AVG 160 Rank #667 / 736	Yes	11 Facility 11 NY AVG 64 Rank #1,079 / 1,150	Perinton Clare Bridge Operator, Inc	21	67% Facility 67% NY AVG 56.5% Rank #227 / 323	13 Facility 13 NY AVG 6 Rank #295 / 323	46 Facility 46 NY AVG 14.5 Rank #311 / 323	2.2 Facility 2.2 NY AVG 2.2 Rank #245 / 323	Suite / 1 Bed / 2 Bed