Overview of Brookdale Reno

Awarded #1 in Customer Satisfaction, Brookdale Reno provides exceptional service for seniors in memory care. Brookdale Reno strives to provide a dedicated approach to enhancing the quality of life for their seniors in need of quality assistance by providing options that specifically cater to each individual’s needs while still maintaining a level of independence and individuality. As a member of the Brookdale Senior Living Group, the Brookdale branch in Reno is guaranteed to provide a resident-centered atmosphere for its seniors, promoting a comfortable and secure living situation for them.

Life at Brookdale Reno is designed to make lives safe and convenient for everyone; with the all-inclusive amenities and services provided by management, seniors are able to live hassle-free. They pride themselves on their approach to modern assisted living care which is unparalleled with their remarkable care staff that offers compassionate care with their service.

Bed community size
56-bed community Rank #90 / 321Bed count — State benchmarkedThis home is ranked 90th out of 321 homes in Nevada for bed count. Shows this facility's certified or reported bed count compared to other Nevada facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
48 years in operation Rank #2 / 278Years in operation — State benchmarkedThis home is ranked 2nd out of 278 homes in Nevada for years in operation. Shows how long this facility has been in operation compared to other Nevada facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 60 / 100 Rank #106 / 415Walk Score — State benchmarkedThis home is ranked 106th out of 415 homes in Nevada for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Nevada facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
91%
Rank #74 / 263Occupancy rate — State benchmarkedThis home is ranked 74th out of 263 homes in Nevada for occupancy. Shows this facility's occupancy rate versus the Nevada average, with its Statewide rank out of 263. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Nevada average: 81.5%
Occupied beds
51 / 56
Average occupied beds in Nevada homes 92 beds

License Details

Facility TypeResidential Facility For Groups
StatusActive
IssuanceJanuary 6, 1998
ExpirationDecember 31, 2026

Ownership & Operating Entity

Brookdale Reno is administered by Samuel Garcia-Felix.

Type Of Units

Independent Living
0 units
Assisted Living Beds (Low Income) Units designated for residents who qualify for low-income assistance programs.
0 units
Alzheimer's Care
56 units
Total beds
56 units

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Emergency SystemsYes
Safety FeaturesEmergency Alert System, Keypad Entry in Secured Memory Care Units.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactSAMUEL GARCIA-FELIX (per state records, record updated Jul 2026)

Therapy & Rehabilitation

2 services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Pet Friendly
Transportation
Library
Beauty/Barber Shop
Courtyard And Garden
Gardening / Greenhouse
Private Dining Room
Arts & Crafts Studio
Walking Paths
Landscaped Grounds
Community Kitchen
Piano
Activities
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$5,040 per month

Contact Brookdale Reno

Inspection History

In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.

Since 2009 · 17 years of data 142 deficiencies 29 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2009 vs. Nevada state average
Overall vs. NV average 2 Worse Metrics worse than Nevada average:
• Total deficiencies (129% above)
• Deficiencies per inspection (63% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNV Averagevs. NV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 14262 This facility has 129% more total deficiencies than a typical Nevada assisted living residence (142 vs. NV avg 62).↑ 129% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.93 This facility has 63% more deficiencies per inspection than a typical Nevada assisted living residence (4.9 vs. NV avg 3).↑ 63% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNV Averagevs. NV Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2921 This facility has had 38% more total inspections than the Nevada average (29 vs. NV avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 38% more

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The March 18, 2025 inspection found 10 deficiencies including critical kitchen sanitation failures, unsecured medications in 51 resident rooms, medication administration errors, and inadequate employee dementia training.
  • The facility had repeated issues with medication management, unsecured toxic and dangerous items, and insufficient staffing or training documented in multiple inspections from 2023 to 2024.
  • The September 30, 2024 complaint investigation found the allegations unsubstantiated and identified only one low-severity deficiency regarding infection control training for the secondary infection control person.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite

Building type icon
Building type icon

Building Type: Single-story

Type of Rooms Available

Studio
Studio
1
Suite
Suite
1

Living Spaces & Floor Plans for Brookdale Reno

Places of interest near Brookdale Reno

Address 2.7 miles from city center Info Estimated distance in miles from Reno's city center to Brookdale Reno's address, calculated via Google Maps.

Calculate Travel Distance to Brookdale Reno

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Address

Compare Memory Care around Reno

Info below is compiled from the NV Dept. of Health & Human Services, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Cascades of the Sierra
MC
AL
IL
RC
Spanish Springs (Neighborhood Way)
150
Facility 150
NV AVG 42
Rank #18 / 321
Yes
21
Facility 21
NV AVG 45
Rank #337 / 415
Independent Living, Assisted Living Beds (Low Income), Assisted Living (120), Alzheimer's Care (30)
18
Facility 18
NV AVG 14
Rank #92 / 278
64.0% -
30
Facility 30
NV AVG 17.2
Rank #14 / 95
40
154
Facility 154
NV AVG 62
Rank #222 / 233
3.9
Facility 3.9
NV AVG 3.0
Rank #176 / 233
Christopher Gardner
Clearwater at Rancharrah
MC
AL
RC
Reno
142
Facility 142
NV AVG 42
Rank #30 / 321
Yes
47
Facility 47
NV AVG 45
Rank #211 / 415
Studio / 1 Bed / 2 Bed
1
Facility 1
NV AVG 14
Rank #260 / 278
83.1% -
38
Facility 38
NV AVG 17.2
Rank #12 / 95
8
49
Facility 49
NV AVG 62
Rank #140 / 233
6.1
Facility 6.1
NV AVG 3.0
Rank #210 / 233
Apolinario Gozon
Brookdale Reno
MC
Reno (Plumas Street)
56
Facility 56
NV AVG 42
Rank #90 / 321
Yes
60
Facility 60
NV AVG 45
Rank #106 / 415
Studio / Suite
48
Facility 48
NV AVG 14
Rank #2 / 278
91.1% A+
56
Facility 56
NV AVG 17.2
Rank #7 / 95
29
142
Facility 142
NV AVG 62
Rank #220 / 233
4.9
Facility 4.9
NV AVG 3.0
Rank #199 / 233
Samuel Garcia-Felix
Stone Valley Memory Care
MC
Reno (Northwest Reno)-Yes
74
Facility 74
NV AVG 45
Rank #26 / 415
---------
Amy’s Eden Senior Care
MC
AL
HC
HOS
RC
Reno-Yes
66
Facility 66
NV AVG 45
Rank #67 / 415
Private Rooms
13
Facility 13
NV AVG 14
Rank #122 / 278
-A+----Deena

Financial Assistance for
Memory Care in Nevada

Brookdale Reno is located in Reno, Nevada.
Here are the financial assistance programs available to residents in Nevada.

Get Financial aid guidance

Home and Community Based Waiver

Nevada Medicaid HCBW

Age 65+ or disabled
General Nevada resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NV

High urban demand (e.g., Las Vegas); rural challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Home modifications ($1,500 avg.) Meals ($6/meal)

Nevada Senior Services Program

NV SSP

Age 60+
General Nevada resident, at risk of decline.
Income Limits ~$1,800/month individual, varies
Asset Limits $5,000 individual
NV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Personal Care Services (PCS)

Nevada Personal Care Services

Age 19+ (65+ for seniors focus)
General Nevada resident, Medicaid-eligible, needs help with 1+ ADL.
Income Limits (2025) ~$967/month (individual); spenddown allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
NV

Self-directed (family can be paid); statewide via DHHS.

Benefits
Personal care (4-6 hours/day) Limited homemaker services Respite (~200 hours/year)

Senior Rx Program

Nevada Senior Rx Program

Age 65+
General Nevada resident, enrolled in Medicare Part D, income below limit.
Income Limits (2025) ~$2,510/month (individual), ~$3,380/month (couple).
Asset Limits Not assessed.
NV

Covers up to $38.75/month premium; funded by tobacco settlement.

Benefits
Prescription drug premium assistance (~$465/year) Reducing out-of-pocket costs

Medicare Savings Program (MSP)

Nevada Medicare Savings Program

Age 65+ or disabled
General Nevada resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NV

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Nevada Caregiver Support Program (via NFCSP)

Nevada Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Nevada resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
NV

5 AAAs; prioritizes rural, low-income caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Nevada VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Nevada resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NV

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Brookdale Reno

What neighborhood is Brookdale Reno in?

Brookdale Reno is in the Plumas Street neighborhood of Reno.

Is Brookdale Reno in a walkable area?

Brookdale Reno has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Brookdale Reno's license expire?

According to NV state health department records, Brookdale Reno's license expires on December 31, 2026.

What is the occupancy rate at Brookdale Reno?

Brookdale Reno's occupancy is 91%.

How long has Brookdale Reno been in business?

Brookdale Reno has been operating for approximately 48 years, based on available licensing and registration records.

Does Brookdale Reno have different floorplan options?

Yes — see the floorplan options available at Brookdale Reno on this page.

Are pets allowed at Brookdale Reno?

Yes, Brookdale Reno allows residents to bring their pets.

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