Brookdale Union Hills
Brookdale Union Hills
Brookdale Union Hills, which can be found at 9296 West Union Hills Drive, Peoria, AZ, is a dedicated memory care community that provides exceptional care for individuals with dementia. Brookdale Union Hills prides itself on creating a secure, nurturing environment where residents can enjoy a high quality of life through personalized care and engaging activities. Brookdale Union Hills offers specialized memory care programs tailored to meet the unique needs of each resident. Their Clare Bridge program, designed for mid to late stages of dementia, and the Solace program, for advanced stages of dementia, provide compassionate, individualized care.
The care team focuses on consistent care assignments, ensuring that each resident receives the personal attention they deserve. The community also offers devotional services, walking club outings, movie nights, and music-based activities like karaoke, all contributing to a vibrant and supportive atmosphere. With amenities like an emergency alert system, pet-friendly policies, transportation, and a beauty/barber shop, Brookdale Union Hills ensures that every resident feels safe, cared for, and at home.
56-bed community Rank #197 / 522Bed count — State benchmarkedThis home is ranked 197th out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
19 years in operation Rank #83 / 533Years in operation — State benchmarkedThis home is ranked 83rd out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 11 / 100 Rank #667 / 818Walk Score — State benchmarkedThis home is ranked 667th out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceApril 19, 2007
ExpirationOctober 31, 2026
License NumberAL6356C
QualificationHealth Care
Brookdale Union Hills is administered by Sarah A James.
OwnerBrea Peoria LLC
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System
Staffing
Key information about the people who lead and staff this community.
ContactSarah James (per state records, record updated May 2026)
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Continuing Care Retirement Communities
At Home Care
HousekeepingYes
Pet Friendly
Transportation
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Arts & Crafts Studio
Game Room
Walking Paths
Landscaped Grounds
Meeting Rooms
Ice Cream Parlor
Piano
ActivitiesResidents engage in activities like painting classes, gardening, Tai Chi, and brain games
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Starting Price$5,145 per month
Food DescriptionDementia-friendly menus with easy-to-manage selections. Three home-style meals plus delicious snacks are served each day.
Meal ScheduleThree home-style meals plus delicious snacks are served each day.
Brookdale Union Hills – Menu
Download Menu PDFInspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Enforcement actions (122% above)
• Total complaints (117% above) 0 Better No metrics in this bucket.
• Enforcement actions (122% above)
• Total complaints (117% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 2 | 0.9 | This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 14 | 5 | This facility has had 180% more total inspections than the Arizona average (14 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 180% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 13 | 6 | This facility has 117% more total complaints than a typical Arizona assisted living residence (13 vs. AZ avg 6).↑ 117% worse Rank #457 / 482 Total complaints — State benchmarked This home is ranked 457th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on October 31, 2025, found one deficiency for failure to immediately notify the Department of a manager change during a complaint investigation.
- The facility has repeated deficiencies in documentation, medication administration, and reporting, resulting in multiple fines totaling $8,500 from 2023 to 2025.
- Past complaints included failure to immediately report suspected abuse twice in 2024, but no deficiencies were found in complaint investigations since August 2025.
What does this home offer?
Pets Allowed
Room Sizes: 160 / 240 sq. ft
Housing Options: Studio
Building Type: Single-story
Transportation Services
Type of Rooms Available
Studio
1
160 - 240 sq. ft
Places of interest near Brookdale Union Hills
5.3 miles from city center
Estimated distance in miles from Peoria's city center to Brookdale Union Hills's address, calculated via Google Maps.
— 3.25 miles to nearest hospital (Abrazo Arrowhead Campus)
Calculate Travel Distance to Brookdale Union Hills
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Compare Memory Care around Peoria
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Freedom Plaza Arizona | MC AL HOS IL NH SNF | Peoria (North Plaza Del Rio Boulevard) | 111
Facility
111
AZ AVG
54
Rank
#111 / 522 | Yes |
28
Facility
28
AZ AVG
37
Rank
#501 / 818 | Studio / 1 Bed / 2 Bed | 48
Facility
48
AZ AVG
11
Rank
#3 / 533 | A+ | Ian G Lewis | 78
Facility
78
AZ AVG
82
Rank
#14 / 54 | 18 | 13
Facility
13
AZ AVG
6
Rank
#457 / 482 | 12
Facility
12
AZ AVG
9
Rank
#11 / 35 | 0.7
Facility
0.7
AZ AVG
1.8
Rank
#6 / 35 |
| Cottages at Peoria | MC RC | Peoria (West Athens Street) | 98
Facility
98
AZ AVG
54
Rank
#134 / 522 | Yes |
52
Facility
52
AZ AVG
37
Rank
#229 / 818 | Private Rooms / Companion Rooms | 12
Facility
12
AZ AVG
11
Rank
#171 / 533 | A+ | Erin E Masterson | - | 10 | 8
Facility
8
AZ AVG
6
Rank
#419 / 482 | - | - |
| The Auberge at Peoria | MC | Peoria (Medical Center I) | 90
Facility
90
AZ AVG
54
Rank
#147 / 522 | Yes |
35
Facility
35
AZ AVG
37
Rank
#424 / 818 | Private / Semi-Private Rooms | 10
Facility
10
AZ AVG
11
Rank
#207 / 533 | - | Tracy Colburn | - | 2 | 0
Facility
0
AZ AVG
6
Rank
#1 / 482 | - | - |
| Brookdale Peoria | MC AL IL NH SNF | Peoria (West Greenbrian Drive) | 72
Facility
72
AZ AVG
54
Rank
#170 / 522 | Yes |
56
Facility
56
AZ AVG
37
Rank
#189 / 818 | Suite | 16
Facility
16
AZ AVG
11
Rank
#121 / 533 | B- | Colleen Rookerson | - | 2 | 0
Facility
0
AZ AVG
6
Rank
#1 / 482 | - | - |
| Brookdale Union Hills | MC | Peoria (Manor Care) | 56
Facility
56
AZ AVG
54
Rank
#197 / 522 | Yes |
11
Facility
11
AZ AVG
37
Rank
#667 / 818 | Studio | 19
Facility
19
AZ AVG
11
Rank
#83 / 533 | - | Sarah A James | - | 14 | 13
Facility
13
AZ AVG
6
Rank
#457 / 482 | - | - |
Financial Assistance for
Memory Care in Arizona
Brookdale Union Hills is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.
More homes from the same operator
Operated by
Brookdale
Frequently Asked Questions about Brookdale Union Hills
What neighborhood is Brookdale Union Hills in?
Brookdale Union Hills is in the Manor Care neighborhood of Peoria.
Who is the owner of Brookdale Union Hills?
Brookdale Union Hills is legally operated by Brea Peoria LLC, and administered by Sarah A James.
Is Brookdale Union Hills in a walkable area?
Brookdale Union Hills has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Brookdale Union Hills?
According to AZ state health department records, Brookdale Union Hills's license number is AL6356C.
When does Brookdale Union Hills's license expire?
According to AZ state health department records, Brookdale Union Hills's license expires on October 31, 2026.
How long has Brookdale Union Hills been in business?
Brookdale Union Hills has been operating for approximately 19 years, based on available licensing and registration records.
Does Brookdale Union Hills have different floorplan options?
Yes — see the floorplan options available at Brookdale Union Hills on this page.
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