Brookdale Union Hills

Overview of Brookdale Union Hills

Brookdale Union Hills, which can be found at 9296 West Union Hills Drive, Peoria, AZ, is a dedicated memory care community that provides exceptional care for individuals with dementia. Brookdale Union Hills prides itself on creating a secure, nurturing environment where residents can enjoy a high quality of life through personalized care and engaging activities. Brookdale Union Hills offers specialized memory care programs tailored to meet the unique needs of each resident. Their Clare Bridge program, designed for mid to late stages of dementia, and the Solace program, for advanced stages of dementia, provide compassionate, individualized care.

The care team focuses on consistent care assignments, ensuring that each resident receives the personal attention they deserve. The community also offers devotional services, walking club outings, movie nights, and music-based activities like karaoke, all contributing to a vibrant and supportive atmosphere. With amenities like an emergency alert system, pet-friendly policies, transportation, and a beauty/barber shop, Brookdale Union Hills ensures that every resident feels safe, cared for, and at home.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 56 Rank #166 / 487Bed count — State benchmarkedThis home is ranked 166th out of 487 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #97 / 529Years in operation — State benchmarkedThis home is ranked 97th out of 529 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #630 / 740Walk Score — State benchmarkedThis home is ranked 630th out of 740 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
11 / 100

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceApril 19, 2007
ExpirationOctober 31, 2026
License NumberAL6356C
QualificationHealth Care

Ownership & Operating Entity

Brookdale Union Hills is administered by Sarah A James.

OwnerBrea Peoria LLC

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactSarah James (per state records, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

2 services
Continuing Care Retirement Communities
At Home Care

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Salon
Courtyard
Garden
Dining
Arts & Crafts
Game Room
Walking Paths
Meeting Room
Ice Cream Parlor
Piano
ActivitiesResidents engage in activities like painting classes, gardening, Tai Chi, and brain games
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$5,145 per month

Dining & Nutrition

Food DescriptionDementia-friendly menus with easy-to-manage selections. Three home-style meals plus delicious snacks are served each day.
Meal ScheduleThree home-style meals plus delicious snacks are served each day.
Brookdale Union Hills – Menu

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Contact Brookdale Union Hills

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 4 Worse Metrics worse than Arizona average:
• Total deficiencies (109% above)
• Enforcement actions (122% above)
• Total complaints (117% above)
• Complaints per year (115% above)
1 Better Metrics better than Arizona average:
• Deficiencies per inspection (45% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2311 This facility has 109% more total deficiencies than a typical Arizona assisted living residence (23 vs. AZ avg 11).↑ 109% worse Rank #417 / 486 Total deficiencies — State benchmarked This home is ranked 417th out of 486 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.42.55 This facility has 45% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.4 vs. AZ avg 2.55).↓ 45% better Rank #221 / 486 Deficiencies per inspection — State benchmarked This home is ranked 221st out of 486 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 175 This facility has had 240% more total inspections than the Arizona average (17 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 240% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 136 This facility has 117% more total complaints than a typical Arizona assisted living residence (13 vs. AZ avg 6).↑ 117% worse Rank #464 / 489 Total complaints — State benchmarked This home is ranked 464th out of 489 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 489 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2023. 4.32 This facility has 115% more complaints per year than a typical Arizona assisted living residence (4.3 vs. AZ avg 2).↑ 115% worse

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 160 / 240 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Type of Rooms Available

Studio
Studio
1
160 - 240 sq. ft

Living Spaces & Floor Plans for Brookdale Union Hills

Floor plan 2
Floor plan 3
Floor plan 4

Places of interest near Brookdale Union Hills

Address 5.3 miles from city center Info Estimated distance in miles from Peoria's city center to Brookdale Union Hills's address, calculated via Google Maps. — 3.25 miles to nearest hospital (Abrazo Arrowhead Campus)

Calculate Travel Distance to Brookdale Union Hills

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Address

Compare Memory Care around Peoria

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Freedom Plaza Arizona
MC
AL
HOS
IL
NH
SNF
Peoria
111
Facility 111
AZ AVG 49
Rank #91 / 487
Yes
28
Facility 28
AZ AVG 38
Rank #468 / 740
Studio / 1 Bed / 2 Bed
48
Facility 48
AZ AVG 12
Rank #3 / 529
A+Ian G Lewis19
6
Facility 6
AZ AVG 9
Rank #224 / 486
0.3
Facility 0.3
AZ AVG 1.8
Rank #96 / 486
Cottages at Peoria
MC
RC
Peoria
98
Facility 98
AZ AVG 49
Rank #112 / 487
Yes
52
Facility 52
AZ AVG 38
Rank #216 / 740
Private Rooms / Companion Rooms
12
Facility 12
AZ AVG 12
Rank #187 / 529
A+Erin E Masterson12
11
Facility 11
AZ AVG 9
Rank #330 / 486
0.9
Facility 0.9
AZ AVG 1.8
Rank #157 / 486
The Auberge at Peoria
MC
Peoria (Medical Center I)
90
Facility 90
AZ AVG 49
Rank #124 / 487
Yes
35
Facility 35
AZ AVG 38
Rank #399 / 740
Private / Semi-Private Rooms
10
Facility 10
AZ AVG 12
Rank #220 / 529
-Tracy Colburn2
1
Facility 1
AZ AVG 9
Rank #89 / 486
0.5
Facility 0.5
AZ AVG 1.8
Rank #111 / 486
Desert Winds Assisted Living
MC
AL
IL
Peoria (Desert Winds Mod)
88
Facility 88
AZ AVG 49
Rank #128 / 487
Yes
51
Facility 51
AZ AVG 38
Rank #226 / 740
-
26
Facility 26
AZ AVG 12
Rank #56 / 529
-Nora Dartoe9
0
Facility 0
AZ AVG 9
Rank #1 / 486
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 486
Brookdale Union Hills
MC
Peoria (Manor Care)
56
Facility 56
AZ AVG 49
Rank #166 / 487
Yes
11
Facility 11
AZ AVG 38
Rank #630 / 740
Studio
19
Facility 19
AZ AVG 12
Rank #97 / 529
-Sarah A James17
23
Facility 23
AZ AVG 9
Rank #417 / 486
1.4
Facility 1.4
AZ AVG 1.8
Rank #221 / 486

Rank badges are statewide: each community is ranked against every AZ community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Memory Care in Arizona

Brookdale Union Hills is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Brookdale Union Hills

What neighborhood is Brookdale Union Hills in?

Brookdale Union Hills is in the Manor Care neighborhood of Peoria.

Who is the owner of Brookdale Union Hills?

Brookdale Union Hills is legally operated by Brea Peoria LLC, and administered by Sarah A James.

Is Brookdale Union Hills in a walkable area?

Brookdale Union Hills has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Brookdale Union Hills?

According to AZ state health department records, Brookdale Union Hills's license number is AL6356C.

When does Brookdale Union Hills's license expire?

According to AZ state health department records, Brookdale Union Hills's license expires on October 31, 2026.

How long has Brookdale Union Hills been in business?

Brookdale Union Hills has been operating for approximately 19 years, based on available licensing and registration records.

Does Brookdale Union Hills have different floorplan options?

Yes — see the floorplan options available at Brookdale Union Hills on this page.

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