Smaller home · May offer a more intimate, personalized care environment.
Brookdale Union Hills
Brookdale Union Hills, which can be found at 9296 West Union Hills Drive, Peoria, AZ, is a dedicated memory care community that provides exceptional care for individuals with dementia. Brookdale Union Hills prides itself on creating a secure, nurturing environment where residents can enjoy a high quality of life through personalized care and engaging activities. Brookdale Union Hills offers specialized memory care programs tailored to meet the unique needs of each resident. Their Clare Bridge program, designed for mid to late stages of dementia, and the Solace program, for advanced stages of dementia, provide compassionate, individualized care.
The care team focuses on consistent care assignments, ensuring that each resident receives the personal attention they deserve. The community also offers devotional services, walking club outings, movie nights, and music-based activities like karaoke, all contributing to a vibrant and supportive atmosphere. With amenities like an emergency alert system, pet-friendly policies, transportation, and a beauty/barber shop, Brookdale Union Hills ensures that every resident feels safe, cared for, and at home.
Community insights.
About this community
Brookdale Union Hills is administered by Sarah A James.
Staffing
Key information about the people who lead and staff this community.
Brookdale Union Hills – Menu
Download Menu PDFInspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total deficiencies (109% above)
• Enforcement actions (122% above)
• Total complaints (117% above)
• Complaints per year (115% above) 1 Better Metrics better than Arizona average:
• Deficiencies per inspection (45% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total deficiencies
| 23 | 11 | This facility has 109% more total deficiencies than a typical Arizona assisted living residence (23 vs. AZ avg 11).↑ 109% worse Rank #417 / 486 Total deficiencies — State benchmarked This home is ranked 417th out of 486 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Deficiencies per inspection
| 1.4 | 2.55 | This facility has 45% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.4 vs. AZ avg 2.55).↓ 45% better Rank #221 / 486 Deficiencies per inspection — State benchmarked This home is ranked 221st out of 486 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Enforcement actions
| 2 | 0.9 | This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
| 17 | 5 | This facility has had 240% more total inspections than the Arizona average (17 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 240% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
| 13 | 6 | This facility has 117% more total complaints than a typical Arizona assisted living residence (13 vs. AZ avg 6).↑ 117% worse Rank #464 / 489 Total complaints — State benchmarked This home is ranked 464th out of 489 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 489 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
| 4.3 | 2 | This facility has 115% more complaints per year than a typical Arizona assisted living residence (4.3 vs. AZ avg 2).↑ 115% worse |
What does this home offer?
Pets Allowed
Room Sizes: 160 / 240 sq. ft
Housing Options: Studio
Building Type: Single-story
Transportation Services
Type of Rooms Available
Living Spaces & Floor Plans for Brookdale Union Hills
Places of interest near Brookdale Union Hills
5.3 miles from city center
Estimated distance in miles from Peoria's city center to Brookdale Union Hills's address, calculated via Google Maps.
— 3.25 miles to nearest hospital (Abrazo Arrowhead Campus)
Calculate Travel Distance to Brookdale Union Hills
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Compare Memory Care around Peoria
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Freedom Plaza Arizona | MC AL HOS IL NH SNF | Peoria | 111
Facility
111
AZ AVG
49
Rank
#91 / 487 | Yes |
28
Facility
28
AZ AVG
38
Rank
#468 / 740 | Studio / 1 Bed / 2 Bed | 48
Facility
48
AZ AVG
12
Rank
#3 / 529 | A+ | Ian G Lewis | 19 | 13
Facility
13
AZ AVG
6
Rank
#464 / 489 | 6
Facility
6
AZ AVG
9
Rank
#224 / 486 | 0.3
Facility
0.3
AZ AVG
1.8
Rank
#96 / 486 |
| Cottages at Peoria | MC RC | Peoria | 98
Facility
98
AZ AVG
49
Rank
#112 / 487 | Yes |
52
Facility
52
AZ AVG
38
Rank
#216 / 740 | Private Rooms / Companion Rooms | 12
Facility
12
AZ AVG
12
Rank
#187 / 529 | A+ | Erin E Masterson | 12 | 8
Facility
8
AZ AVG
6
Rank
#427 / 489 | 11
Facility
11
AZ AVG
9
Rank
#330 / 486 | 0.9
Facility
0.9
AZ AVG
1.8
Rank
#157 / 486 |
| The Auberge at Peoria | MC | Peoria (Medical Center I) | 90
Facility
90
AZ AVG
49
Rank
#124 / 487 | Yes |
35
Facility
35
AZ AVG
38
Rank
#399 / 740 | Private / Semi-Private Rooms | 10
Facility
10
AZ AVG
12
Rank
#220 / 529 | - | Tracy Colburn | 2 | 0
Facility
0
AZ AVG
6
Rank
#1 / 489 | 1
Facility
1
AZ AVG
9
Rank
#89 / 486 | 0.5
Facility
0.5
AZ AVG
1.8
Rank
#111 / 486 |
| Desert Winds Assisted Living | MC AL IL | Peoria (Desert Winds Mod) | 88
Facility
88
AZ AVG
49
Rank
#128 / 487 | Yes |
51
Facility
51
AZ AVG
38
Rank
#226 / 740 | - | 26
Facility
26
AZ AVG
12
Rank
#56 / 529 | - | Nora Dartoe | 9 | 6
Facility
6
AZ AVG
6
Rank
#400 / 489 | 0
Facility
0
AZ AVG
9
Rank
#1 / 486 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#1 / 486 |
| Brookdale Union Hills | MC | Peoria (Manor Care) | 56
Facility
56
AZ AVG
49
Rank
#166 / 487 | Yes |
11
Facility
11
AZ AVG
38
Rank
#630 / 740 | Studio | 19
Facility
19
AZ AVG
12
Rank
#97 / 529 | - | Sarah A James | 17 | 13
Facility
13
AZ AVG
6
Rank
#464 / 489 | 23
Facility
23
AZ AVG
9
Rank
#417 / 486 | 1.4
Facility
1.4
AZ AVG
1.8
Rank
#221 / 486 |
Rank badges are statewide: each community is ranked against every AZ community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Memory Care in Arizona
Brookdale Union Hills is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.
More homes from the same operator
Frequently Asked Questions about Brookdale Union Hills
What neighborhood is Brookdale Union Hills in?
Brookdale Union Hills is in the Manor Care neighborhood of Peoria.
Who is the owner of Brookdale Union Hills?
Brookdale Union Hills is legally operated by Brea Peoria LLC, and administered by Sarah A James.
Is Brookdale Union Hills in a walkable area?
Brookdale Union Hills has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Brookdale Union Hills?
According to AZ state health department records, Brookdale Union Hills's license number is AL6356C.
When does Brookdale Union Hills's license expire?
According to AZ state health department records, Brookdale Union Hills's license expires on October 31, 2026.
How long has Brookdale Union Hills been in business?
Brookdale Union Hills has been operating for approximately 19 years, based on available licensing and registration records.
Does Brookdale Union Hills have different floorplan options?
Yes — see the floorplan options available at Brookdale Union Hills on this page.


















