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Brookdale Virginia Beach
Entrance of a senior living facility with surrounding gardens Cozy common area with seating and decor Dining area with tables set for residents

Brookdale Virginia Beach

937 Diamond Springs Rd, Virginia Beach, VA 23455 View map Calculator: See prices in your area
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Overview of Brookdale Virginia Beach

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Located in the harmonious community of Diamond Springs Road, Virginia Beach, VA, Brookdale Virginia Beach is an extraordinary senior living community focusing on memory care. The community features a variety of private and semi-private accommodations. Enjoy life without the need for housekeeping and maintenance as a team of friendly, reliable, and compassionate professionals lends extra hands to ensure seniors pursue their interests.

With its signature memory care programs including Clare Bridge and Solace, the community strives to provide the utmost attention its residents need to help them thrive with whatever they want to achieve and maximize their full potential. Chat with friends and delight with healthy and tasty meals served to satisfy not only their stomach but also their dietary needs. Brookdale Virginia Beach is a haven for leisure and convenience with fabulous amenities provided including a clinic, an arts and crafts studio, a game room, a cafe, parking spaces, and concierge services.

Facility Direct Line (757) 493-9535
Facility Direct Line (757) 493-9535
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Bed community size
60-bed community Rank #270 / 365Bed count — State benchmarkedThis home is ranked 270th out of 365 homes in Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 47 / 100 Rank #192 / 446Walk Score — State benchmarkedThis home is ranked 192nd out of 446 homes in Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
52%
Rank #243 / 297Occupancy rate — State benchmarkedThis home is ranked 243rd out of 297 homes in Virginia for Occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
31 / 60
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationNovember 17, 2026
QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Ownership & Operating Entity

Brookdale Virginia Beach is administered by Mrs. Natalie Hunter.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Steven Swain, Executive Vice President (per BBB, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Concierge Service
Café/Bistro
Beauty/Barber Shop
Courtyard And Garden
Arts & Crafts Studio
Game Room
Walking Paths
Landscaped Grounds
Community Kitchen
Clinic
Piano
ActivitiesActivities include gardening, nature walks, art classes, and movie nights
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$8,375 per month

Dining & Nutrition

Food DescriptionThree home-style meals and delicious snacks are served daily in our dining area.
Brookdale Virginia Beach – Menu
Download Menu PDF

Contact Brookdale Virginia Beach

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data 93 deficiencies 16 complaints 28 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 7 Worse Metrics worse than Virginia average:
• Total deficiencies (191% above)
• Deficiencies per year (192% above)
• Deficiencies per inspection (43% above)
• Inspections with violations (178% above)
• Inspection violation rate (39% above)
• Total complaints (129% above)
• Complaints per year (125% above) 0 Better No metrics in this bucket.
Latest Inspection November 14, 2025 Monitoring

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 9332 This facility has 191% more total deficiencies than a typical Virginia assisted living residence (93 vs. VA avg 32).↑ 191% worse
Deficiencies per year Info Average deficiencies per year since 2020. 15.55.3 This facility has 192% more deficiencies per year than a typical Virginia assisted living residence (15.5 vs. VA avg 5.3).↑ 192% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.32.3 This facility has 43% more deficiencies per inspection than a typical Virginia assisted living residence (3.3 vs. VA avg 2.3).↑ 43% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2814 This facility has had 100% more total inspections than the Virginia average (28 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 259 This facility has 178% more inspections with violations than a typical Virginia assisted living residence (25 vs. VA avg 9).↑ 178% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 89%64% This facility has 25 percentage points higher inspection violation rate than a typical Virginia assisted living residence (89% vs. VA avg 64%).↑ 25% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 167 This facility has 129% more total complaints than a typical Virginia assisted living residence (16 vs. VA avg 7).↑ 129% worse
Complaints per year Info Average complaints per year since 2020. 2.71.2 This facility has 125% more complaints per year than a typical Virginia assisted living residence (2.7 vs. VA avg 1.2).↑ 125% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 14, 2025 found no violations or deficiencies after a monitoring visit following a self-report.
  • The October 22, 2025 renewal inspection identified four deficiencies including lack of required cognitive impairment training, missing tuberculosis risk assessments, unsigned individualized service plans, and missing annual resident rights documentation.
  • Multiple complaint investigations in 2025 substantiated violations related to resident care, including failure to ensure freedom of movement, incomplete medication records, and failure to complete required two-hour resident rounds.
Show Inspection Reports

What does this home offer?

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Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

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Care Cost

Fitness and recreation icon
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Fitness and Recreation

Living Spaces & Floor Plans for Brookdale Virginia Beach

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Places of interest near Brookdale Virginia Beach

Address 937 Diamond Springs Rd, Virginia Beach, VA 23455

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Address

Compare Memory Care around Virginia Beach

The information below is reported by the Virginia Department of Social Services and Department of Health.

Westminster-Canterbury on Chesapeake Bay
MC
AL
IL
NH
SNF
Virginia Beach (North Virginia Beach)
120
Facility 120
VA AVG 96
Rank #87 / 365
Yes
47
Facility 47
VA AVG 44
Rank #192 / 446
1 BedMs. Julia Fretwell 57.5% A+9
77.8%
Facility 77.8%
VA AVG 64.3%
Rank #265 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
25
Facility 25
VA AVG 32
Rank #150 / 271
2.8
Facility 2.8
VA AVG 2.3
Rank #195 / 271
Our Lady of Perpetual Help
MC
AL
NH
Virginia Beach (Princess Anne Road)
95
Facility 95
VA AVG 96
Rank #167 / 365
No
49
Facility 49
VA AVG 44
Rank #179 / 446
-Ms. Teresa Anderson 83.2% -8
37.5%
Facility 37.5%
VA AVG 64.3%
Rank #83 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
17
Facility 17
VA AVG 32
Rank #123 / 271
2.1
Facility 2.1
VA AVG 2.3
Rank #152 / 271
Arden Courts of Virginia Beach
MC
NH
RC
Virginia Beach (North Virginia Beach)
72
Facility 72
VA AVG 96
Rank #240 / 365
No
46
Facility 46
VA AVG 44
Rank #201 / 446
-Sandra Stover 70.8% -1
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
-
Facility -
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Brookdale Virginia Beach
MC
Virginia Beach (Northwest)
60
Facility 60
VA AVG 96
Rank #270 / 365
Yes
47
Facility 47
VA AVG 44
Rank #192 / 446
Private Rooms / Semi-Private RoomsMrs. Natalie Hunter 51.7% A+28
89.3%
Facility 89.3%
VA AVG 64.3%
Rank #302 / 330
16
Facility 16
VA AVG 7
Rank #305 / 330
93
Facility 93
VA AVG 32
Rank #253 / 271
3.3
Facility 3.3
VA AVG 2.3
Rank #216 / 271
Atlantic Shores
MC
AL
HOS
IL
NH
SNF
Virginia Beach (Atlantic Shores Retirement Community)
50
Facility 50
VA AVG 96
Rank #300 / 365
Yes
8
Facility 8
VA AVG 44
Rank #411 / 446
1 Bed / 2 Bed- 77.0% A+-----
View all Nearby Homes

Financial Assistance for
Memory Care in Virginia

Brookdale Virginia Beach is located in Virginia Beach, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

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Frequently Asked Questions about Brookdale Virginia Beach

What neighborhood is Brookdale Virginia Beach in?

Brookdale Virginia Beach is in the Northwest neighborhood of Virginia Beach.

Is Brookdale Virginia Beach in a walkable area?

Brookdale Virginia Beach has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Brookdale Virginia Beach's license expire?

According to VA state health department records, Brookdale Virginia Beach's license expires on November 17, 2026.

What is the occupancy rate at Brookdale Virginia Beach?

Brookdale Virginia Beach's occupancy is 52%.

Does Brookdale Virginia Beach have different floorplan options?

Yes — see the floorplan options available at Brookdale Virginia Beach on this page.

Are pets allowed at Brookdale Virginia Beach?

Yes, Brookdale Virginia Beach allows residents to bring their pets.

Who is the administrator of Brookdale Virginia Beach?

Mrs. Natalie Hunter is the administrator of Brookdale Virginia Beach.

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