Willow Ridge

Q: What neighborhood is Willow Ridge in?

Willow Ridge is in the Shannon Park neighborhood of Charlotte.

Q: Is Willow Ridge in a walkable area?

Willow Ridge has a walk score of 39. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

Q: What is the license number of Willow Ridge?

According to NC state health department records, Willow Ridge's license number is HAL-060-111.

Q: Are pets allowed at Willow Ridge?

No, Willow Ridge has a no-pet policy.

Q: How much does Willow Ridge cost per month?

Pricing at Willow Ridge starts at $4,700 per month, with rates varying by floorplan and additional care needs.

Q: Has Willow Ridge had any deficiencies?

Willow Ridge has had 80 reported deficiencies according to records from NC Dept. of Health and Human Services (NCDHHS).

Overview of Willow Ridge

Willow Ridge provides memory care and respite care in Charlotte’s Shannon Park neighborhood, with 52 beds that create a smaller setting where staff and residents can get to know each other. The community has a more personal scale.

Memory care provides a secured setting with supervision for a resident who may be at risk of wandering. Respite care offers a short stay when someone’s usual caregiver needs time to travel or recover, making Willow Ridge a potential fit for a person living with dementia who needs supervised care or a family seeking temporary support. Private rooms give one resident space of their own, while semi-private rooms suit someone comfortable sharing with a companion. With a Walk Score of 39, the area is car-dependent, so most errands require a car or a ride.

Facility Direct Line (704) 405-0730

By The Numbers

Community insights.

Bed count 52

Smaller home · May offer a more intimate, personalized care environment.

Walk Score

39 / 100

About this community

StatusActive

CountyMecklenburg

License NumberHAL-060-111

Staffing

Key information about the people who lead and staff this community.

ContactKeith McGahan, Registered Agent (per state records, record updated Jul 2026)

Since 2016 · 10 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 80 deficiencies 15 inspections 0 penalties 32 inspections with deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average

Overall vs. NC average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NC Average	vs. NC Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	80	46	This facility has 74% more total deficiencies than a typical North Carolina assisted living residence (80 vs. NC avg 46).↑ 74% worse
Deficiencies per inspection Average deficiencies per inspection.	5.3	5.01	This facility has 6% more deficiencies per inspection than a typical North Carolina assisted living residence (5.3 vs. NC avg 5.01).↑ 6% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NC Average	vs. NC Avg
Total inspections Combined count of all inspections conducted at this facility.	15	21	This facility has had 29% fewer total inspections than the North Carolina average (15 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 29% fewer
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	14	19	This facility has 26% fewer inspections with deficiencies than a typical North Carolina assisted living residence (14 vs. NC avg 19).↓ 26% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	93%	92%	This facility has 1 percentage point higher inspection deficiency rate than a typical North Carolina assisted living residence (93% vs. NC avg 92%).↑ 1% worse

Show Inspection Reports

Ratings

Division Of Health Service Rating

3/4

Scores

DHSR Score

98.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

What does this home offer?

No pets allowed

Housing Options: Private Rooms / Semi-Private Rooms

Building Type: Single-story

Transportation Services

Fitness and Recreation

Calculate Travel Distance to Willow Ridge

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Compare Memory Care around Charlotte

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.


Terrabella Lake Norman	MC AL IL	Mooresville	120 Facility 120 NC AVG 70 Rank #29 / 368	Yes	46 Facility 46 NC AVG 35 Rank #173 / 508	100.0% Facility 100.0% NC AVG 69.5% Rank #1 / 213	C+	96.00/200 Facility 96.00/200 NC AVG 92.2 Rank #205 / 321	13	92% Facility 92% NC AVG 91.8% Rank #97 / 333	Suite / 1 Bed / 2 Bed
Brookdale South Charlotte	MC AL	Charlotte (Wessex Square)	82 Facility 82 NC AVG 70 Rank #126 / 368	Yes	16 Facility 16 NC AVG 35 Rank #384 / 508	74.4% Facility 74.4% NC AVG 69.5% Rank #109 / 213	A+	101.50/200 Facility 101.50/200 NC AVG 92.2 Rank #103 / 321	7	86% Facility 86% NC AVG 91.8% Rank #53 / 333	Private Rooms / Semi-Private Rooms
Terrabella Little Avenue	MC AL	Charlotte (Carmel)	62 Facility 62 NC AVG 70 Rank #206 / 368	Yes	72 Facility 72 NC AVG 35 Rank #21 / 508	98.4% Facility 98.4% NC AVG 69.5% Rank #33 / 213	-	88.50/200 Facility 88.50/200 NC AVG 92.2 Rank #270 / 321	13	100% Facility 100% NC AVG 91.8% Rank #138 / 333	Suite
Brookdale South Park	MC	Charlotte (Closeburn - Glenkirk)	56 Facility 56 NC AVG 70 Rank #263 / 368	Yes	50 Facility 50 NC AVG 35 Rank #142 / 508	82.1% Facility 82.1% NC AVG 69.5% Rank #80 / 213	A+	93.50/200 Facility 93.50/200 NC AVG 92.2 Rank #233 / 321	12	100% Facility 100% NC AVG 91.8% Rank #138 / 333	Apartment / Shared Apartment
Willow Ridge	MC RC	Charlotte (Shannon Park)	52 Facility 52 NC AVG 70 Rank #271 / 368	No	39 Facility 39 NC AVG 35 Rank #217 / 508	-	-	98.50/200 Facility 98.50/200 NC AVG 92.2 Rank #168 / 321	15	93% Facility 93% NC AVG 91.8% Rank #117 / 333	Private Rooms / Semi-Private Rooms

Rank badges are statewide: each community is ranked against every NC community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled

General North Carolina resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)

General North Carolina resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited slots; rural/urban balance.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+

General NC resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+

General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year

Asset Limits Not assessed; need-based.

Family can be aides; varies by county funding.

Benefits

Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled

General NC resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General NC resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized

General NC resident, homeowner, low-income.

Income Limits (2025) ~$30,258/year 50% AMI, varies by county

Asset Limits Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

Benefits

Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)

General NC resident, in licensed adult care home, low-income.

Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.

Asset Limits $2,000 individual

Covers assisted living; counties supplement state funds.

Benefits

Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

What neighborhood is Willow Ridge in?

Willow Ridge is in the Shannon Park neighborhood of Charlotte.

Is Willow Ridge in a walkable area?

Willow Ridge has a walk score of 39. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Willow Ridge?

According to NC state health department records, Willow Ridge's license number is HAL-060-111.

Are pets allowed at Willow Ridge?

No, Willow Ridge has a no-pet policy.

How many beds does Willow Ridge have?

Willow Ridge has 52 beds.

How much does Willow Ridge cost per month?

Pricing at Willow Ridge starts at $4,700 per month, with rates varying by floorplan and additional care needs.

Has Willow Ridge had any deficiencies?

Willow Ridge has had 80 reported deficiencies according to records from NC Dept. of Health and Human Services (NCDHHS).

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