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Nursing Home

Acacia Health Center at Sagewood

Nursing Home

Acacia Health Center at Sagewood

4555 E Mayo Blvd, Phoenix, AZ 85050 View map
Overview of Acacia Health Center at Sagewood

A proud member of the renowned Sagewood senior living community in Phoenix, Acacia Health Center is the outstanding skilled nursing community in the city. The beautiful nursing home community boasts a dedicated team of professionals who can go above and beyond for its residents. Compassion is at the heart of their service– ensuring that seniors can feel comfortable and secure in a friendly environment with a home-like setting. Acacia Health Center ensures that they provide attentive care that offers a sense of comfort and belonging to the residents.
Offering short-term and long-term stays, the healthcare center has exceptional health services that promote health and wellness for each resident; provided by their LifeCare® plan. It’s able to promote flexibility and healthy living through its HealthyLife® program which gives an array of activities that will maximize optimum fitness, nutrition, and well-being. Acacia Health Center is an exquisite community to choose from, especially for families looking for an innovative community.

(480) 384-5800

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Arizona average: 3.5/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5
Arizona average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Arizona average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Arizona average: 4.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 30m per day

This home provides 32% more nursing time per resident than the Arizona average.

Arizona average: 4h 11m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 31m per day 43m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 4m per day 2h 22m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 5h 3m per day 3h 38m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 10m per day 6m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 1h 13m per day 31m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 156

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Arizona average
Occupancy rate 85.3%
Residents per day (avg) 73
Occupancy rate
85.3%
Residents per day (avg)
73

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

79% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

21% of new residents, often for short stays.

Typical stay 8 - 9 months

Finances and operations

Privately-owned community
Home revenue
$63.2M
Operating loss
-$8.6M
Privately-owned community
Home revenue
$63,187,051.00
Operating loss
$-8,636,184.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$17.6M
27.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$54.2M
Total costs $71.8M
Years in operation
20 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 15 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional licensing details

CMS Certification Number: 35279
Awards: Best in Long-Term Care and Short-Term Rehabilitation by U.S. News & World Report; ranked #1 out of 141 skilled nursing centers in Arizona by AHCA and NCAL; received the Bronze – Commitment to Quality Award from AHCA/NCAL.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Stewart Ingram, Executive Director

Care Services

Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Short Term Rehabilitation
Long Term Skilled Nursing
Memory Care

Amenities & Lifestyle

Private or shared junior suites
restaurant-style meals
social
cultural and recreational activities
private family suites for visiting
outdoor spaces.

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Memory Care, Skilled Nursing, Short Term Rehabilitation, Long Term Skilled Nursing

Dining & Nutrition

Food Description
Residents enjoy restaurant-style meals.

Types of Care at Acacia Health Center at Sagewood

Independent Living Assisted Living Memory Care Nursing Home
Contact Acacia Health Center at Sagewood

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Arizona average: 6 complaint visits

Arizona average: 5 inspections

Health Inspection History

Inspections
Total health inspections 1

Arizona average 6.3


Last Health inspection on Aug 2022

Total health citations 3

Arizona average 23.2

Citations per inspection
3

Arizona average 3.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 3 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arizona average

Arizona average: 0.1


Serious Health citations More info 0
100% better than Arizona average

Arizona average: 0.6

0 critical citations More info Arizona average: 0.1

0 serious citations More info Arizona average: 0.6

2 moderate citations More info Arizona average: 22.3

1 minor citation More info Arizona average: 0.2
Citations history (last 3 years)
Nursing Services minor citation Info Issues related to the availability and quality of nursing staff and the care they provide. Aug 25, 2022
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Aug 25, 2022
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 25, 2022
Corrected

Compare Nursing Homes around Phoenix The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

5 facilities compared · CMS & AZ Dept. of Health data · Updated Mar 2026

Acacia Health Center at Sagewood
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Phoenix (Desert Ridge West)
156
85.3%
+17%
5.51
+87%
+36%
0
3
0
73
A+
15
Lcs Desert Ridge Llc
$22,3M
$17,6M
78.9%
35279
Christian Care Nursing Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Phoenix (North Mountain Village)
68
25.5%
-65%
-
-
-
-
0
10
0
4
A+
50
Christian Care Managment Inc
$2,0M
$1,3M
69%
35173
Life Care Center of Paradise Valley
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Phoenix (Paradise Valley Village)
210
36.1%
-50%
4.13
-24%
+2%
1
43
2
83
-
69
Wilkoff, Ross
$10,5M
$6,0M
56.8%
35146
Desert Highlands Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Kingman
120
62.1%
-15%
4.08
+3%
0%
0
30
0
71
-
54
Kinney, Patrick
$8,2M
$3,4M
41.3%
35169
La Estancia Nursing and Rehabilitation Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Phoenix (Ahwatukee Foothills Village)
159
55.9%
-23%
3.17
-80%
-22%
0
43
0
116
A+
81
Qamar, Waqas
$4,7M
$2,0M
42.7%
35270

Living Spaces & Floor Plans

Acacia Health Center At Sagewood 1Br
Private Room Floor Plan
Download PDF
Semi-Private Suite Floor Plan
Download PDF

Places of interest near Acacia Health Center at Sagewood

Address 21.4 miles from city center — 3.4 miles to nearest hospital (HonorHealth Scottsdale Thompson Peak Medical Center)

Address 4555 E Mayo Blvd, Phoenix, AZ 85050

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 160
Employees 133
Contractors 27
Staff to resident ratio 2.35:1
29% better than Arizona average

Arizona average ratio: 1.83:1

Avg staff/day 58
Average shift 8.5 hours
0% compared with Arizona average

Arizona average: 8.5 hours

Total staff hours (quarter) 44,848
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 70
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

9.5%

4,271 contractor hours this quarter

Speech Language Pathologist: 8 Respiratory Therapy Technician: 7 Qualified Social Worker: 3 Physical Therapy Assistant: 2 Physical Therapy Aide: 2 Therapeutic Recreation Specialist: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1 Other Physician: 1
Staff by category
Certified Nursing Assistant 70 0 70 20,490 91 100% 8.9
Registered Nurse 30 0 30 8,229 91 100% 9.4
Licensed Practical Nurse 20 0 20 6,234 91 100% 10
Speech Language Pathologist 0 8 8 1,135 86 95% 5.8
Dietitian 2 0 2 1,009 91 100% 7.9
Clinical Nurse Specialist 2 0 2 1,000 65 71% 8
Respiratory Therapy Technician 0 7 7 985 86 95% 4.7
Physical Therapy Assistant 0 2 2 728 87 96% 6.7
RN Director of Nursing 2 0 2 718 91 100% 7.2
Physical Therapy Aide 0 2 2 688 63 69% 7
Nurse Practitioner 1 0 1 512 64 70% 8
Mental Health Service Worker 1 0 1 504 63 69% 8
Administrator 1 0 1 496 62 68% 8
Other Dietary Services Staff 2 0 2 488 61 67% 7.8
Occupational Therapy Aide 1 1 2 460 60 66% 7.5
Dental Services Staff 1 0 1 441 50 55% 8.8
Qualified Social Worker 0 3 3 385 56 62% 6.9
Therapeutic Recreation Specialist 0 1 1 227 34 37% 6.7
Occupational Therapy Assistant 0 1 1 88 13 14% 6.8
Medical Director 0 1 1 30 19 21% 1.6
Other Physician 0 1 1 2 2 2% 1
70 Certified Nursing Assistant
% of Days 100%
30 Registered Nurse
% of Days 100%
20 Licensed Practical Nurse
% of Days 100%
8 Speech Language Pathologist
% of Days 95%
2 Dietitian
% of Days 100%
2 Clinical Nurse Specialist
% of Days 71%
7 Respiratory Therapy Technician
% of Days 95%
2 Physical Therapy Assistant
% of Days 96%
2 RN Director of Nursing
% of Days 100%
2 Physical Therapy Aide
% of Days 69%
1 Nurse Practitioner
% of Days 70%
1 Mental Health Service Worker
% of Days 69%
1 Administrator
% of Days 68%
2 Other Dietary Services Staff
% of Days 67%
2 Occupational Therapy Aide
% of Days 66%
1 Dental Services Staff
% of Days 55%
3 Qualified Social Worker
% of Days 62%
1 Therapeutic Recreation Specialist
% of Days 37%
1 Occupational Therapy Assistant
% of Days 14%
1 Medical Director
% of Days 21%
1 Other Physician
% of Days 2%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
68 residents
Residents by payment source
Medicare
44 residents (64.7%)
Private pay or other
24 residents (35.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.2
18% better than Arizona average

Arizona average: 7.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.4
In line with Arizona average

Arizona average: 16.1

Long-stay resident measures
Significantly above average Arizona avg: 3.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.3%
9% better than Arizona average

Arizona average: 11.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.4%
53% better than Arizona average

Arizona average: 15.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.5%
37% worse than Arizona average

Arizona average: 20.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.7%
169% worse than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.5%
28% worse than Arizona average

Arizona average: 5.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.0%
28% better than Arizona average

Arizona average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.3%
76% better than Arizona average

Arizona average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.3%
20% worse than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Arizona average

Arizona average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Arizona average

Arizona average: 94.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.39
17% better than Arizona average

Arizona average: 1.68

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.96
35% better than Arizona average

Arizona average: 1.48

Short-stay resident measures
Significantly above average Arizona avg: 4.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
9% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
56% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 99.5%
14% better than Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.8%
11% better than Arizona average

Arizona average: 24.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 5.8%
46% better than Arizona average

Arizona average: 10.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.2%
51% worse than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 59.8%
11% better than Arizona average

Arizona average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 73.8%
46% better than Arizona average

Arizona average: 50.6%

Guides for Better Senior Living

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.