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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Life Care Center of Paradise Valley is a skilled nursing and rehabilitation center in Phoenix. The upscale nursing home aims to change the meaning of skilled nursing and rehabilitation for seniors through the exceptional level of care that is delivered by their patient-friendly staff as an approach to offer the best care possible for their residents. Life Care Center can be trusted as a safe and secure community that cares for every patient’s needs.
Convenience and hassle-free living are the center of Life Care Center services: medication management, post-surgical care, and wound care; as well as their 24-hour skilled nursing care services provide compassionate care as it is their utmost priority. Other services include 247 easy admissions, fall prevention, IV therapy, discharge planning, and case management.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 26th out of 72 homes in Arizona. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 34m per day | ▼ 21% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ▼ 6% State avg: 1h 3m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 21m per day | ■ Avg State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 28m per day | ▼ 5% State avg: 3h 38m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 33% State avg: 6m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 28m per day | ▼ 10% State avg: 31m per day · National avg: 29m per day |
Lower than the Arizona average: 72.7%Life Care Center of Paradise Valley is legally operated by Life Care Center Of Paradise Valley, and administrated by Shonna Briggs.
Key information about the people who lead and staff this community.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 121 | 9 | This facility has 1244% more total deficiencies than a typical Arizona nursing home (121 vs. AZ avg 9).↑ 1244% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 40.3 | 3 | This facility has 1243% more deficiencies per year than a typical Arizona nursing home (40.3 vs. AZ avg 3).↑ 1243% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.3 | 1.8 | This facility has 139% more deficiencies per inspection than a typical Arizona nursing home (4.3 vs. AZ avg 1.8).↑ 139% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 28 | 5 | This facility has 460% more total inspections than a typical Arizona nursing home (28 vs. AZ avg 5).↑ 460% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 25 | 6 | This facility has 317% more total complaints than a typical Arizona nursing home (25 vs. AZ avg 6).↑ 317% worse |
|
Complaints per year
Average complaints per year since 2023.
| 8.3 | 2 | This facility has 315% more complaints per year than a typical Arizona nursing home (8.3 vs. AZ avg 2).↑ 315% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with recent complaint investigations in late 2025 showing no deficiencies but multiple prior surveys citing issues in abuse prevention, infection control, and care planning. The July 15, 2024 survey found 17 deficiencies including failures in resident rights, respiratory care, and discharge planning, while earlier inspections documented verbal abuse by staff and visitors, medication mismanagement, and mechanical lift maintenance problems. The record shows some improvement with no deficiencies cited in the most recent October 1, 2025 complaint survey after prior repeated citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsArizona average 6.3
Last Health inspection on Jun 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 43 citations resulted from standard inspections; 13 of 43 resulted from complaint investigations; and 9 of 43 came from combined inspections (standard and complaint).
100% better than Arizona averageArizona average: 0.1
233% worse than Arizona averageArizona average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
23% worse than Arizona average
0% compared with Arizona average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
76 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 48 | 0 | 48 | 19,396 | 92 | 100% | 9.4 |
| Licensed Practical Nurse | 15 | 0 | 15 | 6,758 | 92 | 100% | 9.5 |
| Registered Nurse | 11 | 0 | 11 | 3,471 | 92 | 100% | 9.6 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,169 | 69 | 75% | 7.8 |
| Speech Language Pathologist | 9 | 0 | 9 | 878 | 87 | 95% | 6.2 |
| Physical Therapy Aide | 3 | 0 | 3 | 739 | 69 | 75% | 7.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 550 | 63 | 68% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 487 | 52 | 57% | 9.2 |
| Respiratory Therapy Technician | 8 | 0 | 8 | 486 | 63 | 68% | 5.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 460 | 58 | 63% | 7.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 445 | 60 | 65% | 7.2 |
| Dietitian | 2 | 0 | 2 | 434 | 56 | 61% | 7.6 |
| Qualified Social Worker | 5 | 0 | 5 | 421 | 54 | 59% | 6.7 |
| Administrator | 1 | 0 | 1 | 392 | 49 | 53% | 8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 368 | 54 | 59% | 5.7 |
| Respiratory Therapist | 1 | 0 | 1 | 236 | 28 | 30% | 8.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 48 | 3 | 3% | 15.9 |
| Other Physician | 0 | 1 | 1 | 29 | 3 | 3% | 9.5 |
| Nurse Aide in Training | 1 | 0 | 1 | 18 | 2 | 2% | 9.2 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
138% higher than Arizona averageArizona average: $30K
40% fewer fines than Arizona averageArizona average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arizona averageArizona average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jun 30, 2023 · $72K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 30, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
25% worse than Arizona averageArizona average: 7.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.0
18% worse than Arizona averageArizona average: 16.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
12.5%
11% worse than Arizona averageArizona average: 11.2%
Percent of long-stay residents whose ability to move independently worsened
26.9%
70% worse than Arizona averageArizona average: 15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.8%
15% better than Arizona averageArizona average: 20.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
42% better than Arizona averageArizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
0.9%
82% better than Arizona averageArizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arizona averageArizona average: 1.3%
Percent of long-stay residents who lose too much weight
5.7%
5% worse than Arizona averageArizona average: 5.4%
Percent of long-stay residents who have depressive symptoms
14.2%
216% worse than Arizona averageArizona average: 4.5%
Percent of long-stay residents who received an antipsychotic medication
11.3%
10% worse than Arizona averageArizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona averageArizona average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Arizona averageArizona average: 94.6%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
9% better than Arizona averageArizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
59% better than Arizona averageArizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
12% better than Arizona averageArizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.8%
36% better than Arizona averageArizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.1%
52% better than Arizona averageArizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arizona averageArizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
87.5%
63% better than Arizona averageArizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
71.6%
42% better than Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
10% of new residents, usually for short-term rehab.
75% of new residents, often for short stays.
15% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Life Care Center of Paradise Valley based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #40 / 80Payroll — State benchmarkedThis home is ranked 40th out of 80 homes in Arizona. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
17.8 miles from city center
Estimated distance in miles from Phoenix's city center to Life Care Center of Paradise Valley's address, calculated via Google Maps.
— 6.41 miles to nearest hospital (Sono Bello Scottsdale)
Add your location
Life Care Center of Paradise Valley is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Acacia Health Center at Sagewood |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (Desert Ridge West) | 156 | 85.3% | +17% | 5.51 | +49% | +36% | $0 | 3 | 3.0 | - | 73 | A+ | 15 | Lcs Desert Ridge LLC | $63.2M | $21.5M | 34% | 35279 | ||||
| Christian Care Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (North Mountain Village) | 20 | 25.5% | -65% | - | - | +54% | - | $0 | 10 | 3.3 | - | 4 | A+ | 50 | Christian Care Managment Inc | $3.0M | $1.7M | 55.8% | 35173 | |||
| Life Care Center of Paradise Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Phoenix (Paradise Valley Village) | 210 | 36.1% | -50% | 4.13 | -12% | +2% | $72.1k | 43 | 4.3 | 2 | 83 | - | 69 | Ross Wilkoff | $10.7M | $7.0M | 66.1% | 35146 | ||||
| Desert Highlands Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Kingman (Kathleen Avenue) | 120 | 62.1% | -15% | 4.08 | +1% | 0% | $0 | 30 | 3.3 | - | 71 | - | 54 | Patrick Kinney | $9.5M | $4.1M | 43.2% | 35169 | ||||
| Desert Peak Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (South Mountain Village) | 194 | 66.5% | -9% | 5.64 | -23% | +39% | $152.1k | 38 | 2.5 | 5 | 144 | - | 31 | Isaac Rami | $19.8M | $9.6M | 48.3% | 35175 |
Life Care Center of Paradise Valley is in the Paradise Valley Village neighborhood of Phoenix.
Life Care Center of Paradise Valley has a walk score of 69. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to AZ state health department records, Life Care Center of Paradise Valley's license number is NCI-400.
According to AZ state health department records, Life Care Center of Paradise Valley's license expires on January 31, 2026.
Life Care Center of Paradise Valley's occupancy is 42%.
Shonna Briggs is the administrator of Life Care Center of Paradise Valley.
Life Care Center of Paradise Valley has 210 beds.
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