Acacia Health Center at Sagewood
Nursing Home & Skilled Nursing · Phoenix, AZ
ALM Inspection Grade A- Info ALM's inspection grade is 92 / 100, an A- — 7 points above the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Acacia Health Center at Sagewood

Nursing Home & Skilled Nursing · Phoenix, AZ
ALM Inspection Grade A- Info ALM's inspection grade is 92 / 100, an A- — 7 points above the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Acacia Health Center at Sagewood accepts Medicare and private pay.
Acacia Health Center at Sagewood accepts Medicare and private pay.

Overview of Acacia Health Center at Sagewood

With 20 years of care, Acacia Health Center at Sagewood is a nursing home and skilled nursing community in Phoenix, Arizona. It offers short-term rehabilitation for temporary recovery stays, long-term skilled nursing for ongoing nursing needs, and respite care when a regular caregiver is unavailable. The 78-bed community is 96% occupied.

Private rooms give residents an individual living space, while shared junior suites offer a larger suite shared with another resident. Daily nurse staffing totals 5 hours and 25 minutes per resident, representing the nursing time available to each person. Medicare and private pay are accepted, providing those payment routes for eligible care.

Residents can use the pool, fitness center, spa, restaurant, and walking paths, along with transportation, religious services, and social, cultural, and recreational activities tailored to individual interests and abilities.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 47.2% Above AZ avg. ▲ 47.2% Above AZ avg.AZ average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 77.8% Above AZ avg. ▲ 77.8% Above AZ avg.AZ average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 65.9% Above AZ avg. ▲ 65.9% Above AZ avg.AZ average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 10.0% Above AZ avg. ▲ 10.0% Above AZ avg.AZ average: 4.5Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).

Total nursing care per resident / day Info This nursing home is ranked 9th out of 60 nursing homes we track in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↑ 33% · AZ 4h 5mThis facility: 5h 25m per resident per day, 33% above the Arizona average of 4h 5m (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #9 / 60Nurse hours — State benchmarked This nursing home is ranked 9th out of 60 nursing homes we track in Arizona for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Arizona average, with a ranking across 60 Arizona facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
5h 25m

Standout metric: RN, weekends is +181% above Arizona average

1 of 6 metrics below Arizona average

Staff by category

Q2 2026 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2026.
Certified Nursing Assistant6506519,73991100%8.8
Registered Nurse250258,39791100%9.6
Licensed Practical Nurse210215,97691100%9.9
Clinical Nurse Specialist3031,2758290%8.2
Speech Language Pathologist7071,2278189%6.2
Dietitian3038758695%7.6
Physical Therapy Assistant3038739099%7.3
Respiratory Therapy Technician5057827582%6.4
Physical Therapy Aide2025807684%7.6
Other Dietary Services Staff1014966268%8
Mental Health Service Worker1014926268%7.9
Occupational Therapy Aide1124786369%7.6
Nurse Practitioner1014725965%8
RN Director of Nursing1014565763%8
Dental Services Staff1014565055%9.1
Administrator1014005055%8
Qualified Social Worker3033735763%6.4
Occupational Therapy Assistant011821415%5.9
Medical Director011302022%1.5
Other Physician011121213%1
65 Certified Nursing Assistant
Coverage 100%
25 Registered Nurse
Coverage 100%
21 Licensed Practical Nurse
Coverage 100%
3 Clinical Nurse Specialist
Coverage 90%
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 78 Rank #49 / 80Bed count — State benchmarked This nursing home is ranked 49th out of 80 nursing homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #20 / 53Years in operation — State benchmarked This nursing home is ranked 20th out of 53 nursing homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
20 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #73 / 82Walk Score — State benchmarked This nursing home is ranked 73rd out of 82 nursing homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
15 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #9 / 55Occupancy rate — State benchmarked This nursing home is ranked 9th out of 55 nursing homes we track in Arizona for occupancy. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 55. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
92.4% This home usually has limited availability

Based on residents per day and 78 beds.

Higher than the Arizona average: 75.4%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
72

Source: CMS Provider Information, average daily residents (data as of Oct 2026)

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
32 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Accredited
How BBB ratings work

About This Community

License Details

CMS Certification Number035279
AccreditationsNCAL, AHCA

Awards

U.S. News & World Report Best Senior LivingU.S. News rates communities from independent surveys of residents and their families (the 2025 edition analyzed ~450,000 responses across 3,800+ communities) covering safety, caregiving, activities, dining, management and value. Only communities meeting its data thresholds earn a Best designation for that year.

Certifications & Programs

Deficiency-free survey

Safety & Compliance

Secured Perimeter

Therapy & Rehabilitation

2 services
Short-Term Rehab
Short-Term Rehabilitation

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Private Family Suites for Visiting

Faith & Spiritual Life

Religious AffiliationYes

Room Accommodations

Room Types
Private Room Semi-Private / Shared Room
In-Room Features
Full Bath In Each Suite Small Refrigerator In Each Suite Ample Closet Space Desk And Chair In Each Suite

Contact Acacia Health Center at Sagewood

Inspections

CMS Health Inspection History

Since 2025 · 1 year of data · Last health inspection Dec 2025

ALM Inspection Grade

92 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

7 points above the Arizona average for CMS-certified facilities (85/100)

Category breakdown

Citations Strong

9 severity-weighted points (3 deficiencies) · 4× lower than the typical CMS-certified AZ facility (median: 39)

Enforcement Strong

No fines on record · 0 enforcement actions

Persistence Typical

41 days to fix issues · slower than the typical CMS-certified AZ facility (median: 40)

Inspection grade: 92 out of 100, letter grade A-.
Total health inspections
2 ↓ 70% · AZ 6.7This facility: 2, 70% below the Arizona average of 6.7 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
3 Rank #1 / 61Health citations — State benchmarked This nursing home is ranked 1st out of 61 nursing homes we track in Arizona for health citations. Shows this facility's total health deficiency citations benchmarked to the Arizona State average, with a ranking across all 61 AZ facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 86% · AZ 21.2This facility: 3, 86% below the Arizona average of 21.2 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
1.5 Rank #2 / 61Citations per inspection — State benchmarked This nursing home is ranked 2nd out of 61 nursing homes we track in Arizona for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arizona mean across 61 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 55% · AZ 3.34This facility: 1.5, 55% below the Arizona average of 3.34 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 3 of 3 citations corrected
Bar = mix of this home's 3 citations, not a state comparison

Lighter shade = corrected

Critical J–L
0 ↓ 100% · AZ 0.1This facility: 0, 100% below the Arizona average of 0.1 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
0 ↓ 100% · AZ 0.5This facility: 0, 100% below the Arizona average of 0.5 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
3 ↓ 85% · AZ 20.6This facility: 3, 85% below the Arizona average of 20.6 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
0 ↓ 100% · AZ 0.1This facility: 0, 100% below the Arizona average of 0.1 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Dec 24, 2025 · 2 citations, all corrected

Most cited category: Resident Assessment & Care Planning, 2 of 3 citations · 2 categories in total

Citations history
Most recent first
Dec 24, 2025 2 citations
Care Planning moderate citation Corrected
Nutrition moderate citation Corrected
Dec 04, 2025 1 citation
Care Planning moderate citation Corrected
Top deficiency categories
Share of 3 citations
Resident Assessment & Care Planning 2 deficiencies (67%)
Nutrition & Dietary 1 deficiency (33%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

2 of 3 citations resulted from standard inspections; and 1 of 3 resulted from complaint investigations.

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Show Inspection Reports
Enforcement

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Oct 2026

No penalties in the past 3 years

No civil money penalties or payment denials on record since Oct 2023.

Clean record
Total fines
$0 AZ avg $32KArizona average: $31,656. Average among the 40 Arizona facilities with a penalty on record.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.
Number of fines
0 AZ avg 1.58Arizona average: 1.58. Average among the 40 Arizona facilities with a penalty on record.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 AZ avg 0.1Arizona average: 0.1. Average among the 40 Arizona facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Arizona average.

Data as of Oct 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 4 / 5 Above average ↑ 5% · AZ 3.8This facility: 4.0, 5% above the AZ average of 3.8 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay quality rating Info CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best. 5 / 5 Significantly above average ↑ 20% · AZ 4.2This facility: 5.0, 20% above the AZ average of 4.2 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 9.1 Score · lower is better ↑ 37% · AZ 6.7This facility: 9.1, 37% above the AZ average of 6.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 20.6 Score · lower is better ↑ 43% · AZ 14.4This facility: 20.6, 43% above the AZ average of 14.4 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

13 long-stay measures: 5 better, 6 worse, 2 near AZ average

8 short-stay measures: 5 better, 3 compared with US only

Financials

Money and staffing.

Acacia Health Center at Sagewood’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 61 Arizona nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.

FY Dec 2024

Is it financially stable?

Losing money on care, but less than last year

−304.8% operating margin

+22.0 pts vs prior year

An operating loss in 8 of the last 8 reported years. Other income ($40.0M) trims the net loss to −$11.9M. Watch for cost-cutting that reaches staffing.

Does it invest in staff?

Spends more on payroll than most Arizona homes

126.2% payroll share of revenue

AZ average 62.2%Rank #4 / 61Payroll % of net patient revenue — State benchmarked This nursing home is ranked 4th out of 61 nursing homes we track in Arizona for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Arizona average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Payroll rose $1.5M while revenue rose $1.9M. Check hours per resident in the staffing section to confirm it reaches the floor.

Who this home usually serves

Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Arriving
794 admissions · FY2024 Residents admitted during the year.
Medicare 638 · 80%
Medicaid 0 · 0%
Private pay & other 156 · 20%
Shows care patterns over time; not used to rate this facility.

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Typical stay

Medicare 23 days Private pay & other 2 - 3 months

Living Spaces & Floor Plans for Acacia Health Center at Sagewood

1 Bedroom
Floor plan
Floor plan
VIEW FLOOR PLAN
Reviews (1)

Acacia Health Center at Sagewood Reviews

Cathy Erwin
A shout out to the 3rd floor, Ocotillo Wing staff for their outstanding service - THANK YOU, THANK YOU, THANK YOU. From the CNA's Yanet, Marrisa, Alex and Ana to the nurses Josie, Dina, Radia and Annette to the therapists Catlin, Sharon, Cheryl and Herman you are all the bombdiggitty. Also Marcella Bolanos the Social Worker kept the communication lines open with weekly reports of progress and/or regression and her delivery of the news was always professional. We could count on getting a straight answer to questions even if they weren't things we wanted to hear. There are truly no words big enough to express the gratitude we feel for the care compassion, patience and kindness showed each and every day. During a difficult and emotional time, staffs dedication brought comfort, hope and strength not only to my husband (the patient) but to the entire family. You all made a difference that will never be forgotten. Your compassion touched our lives more deeply than you may ever know. My husband Dennis Erwin had a 3 week stay in your facility and everyone was very attentive to his needs as well as to his old fashion ways. At 75 years old, he's old school and use to doing everything for himself or having me his wife do it for him. It was extremely hard for him to adjust to having strangers bathe him, helping him in the bathroom, dress him, etc.. but the staff went to great measures to insure his dignity and pride were kept in tact at all cost. The facility was kept very clean. Dennis was first placed in a semi private room upon arrival and the following day moved to a private room. Before doing so the private room was cleaned from top to bottom including shampooing the carpet, WOW that's going above and beyond. Its with sincere appreciation and heartfelt thanks, from the entire Dennis and Cathy Erwin Family that we sing your praises. We highly recommend this center and give it 5 stars in all areas but primarily 5 star staff!

Rating Their Experiences

What do you like most about living here?

N/A

Are there enough caregivers to handle the residents' needs, especially during emergencies?

Yes

Are the common areas pleasant and comfortable for socializing or relaxing?

Yes

How do you feel about the level of social interaction available with other residents?

My husband isn't a mixer so for him it was limited. However I saw on numerous occasions alot of interaction among patients.

Do you feel safe living in this community?

Yes

How well do you think the community handles emergencies or unexpected events?

Didn't have any so can't say.

How would you rate the quality and variety of the meals? (1-5)

5

Are special diets handled well?

Yes

Is the dining schedule flexible enough to meet your preferences?

Yes

Are there any hidden fees or unexpected charges?

Not that I know of.

Would you recommend this community to others looking for senior living options?

Yes

Is there anything you wish you knew before moving in?

No

Places of interest near Acacia Health Center at Sagewood

Address 4555 E Mayo Blvd, Phoenix, AZ 85050 — 3.4 miles to nearest hospital (HonorHealth Scottsdale Thompson Peak Medical Center)

Calculate Travel Distance to Acacia Health Center at Sagewood

Add your location

Address

Compare Nursing Homes around Phoenix

Info below is compiled from CMS reports & the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Arizona average is: 62.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Acacia Health Center at Sagewood ★ ★ ★ ★ ★
NH
SNF
Phoenix (Desert Ridge West)
78
Facility 78
AZ AVG 103
Rank #49 / 80
A-
92.4%
Facility 92.4%
AZ AVG 75.4%
Rank #9 / 55
+23%
5.41
Facility 5.41
AZ AVG 4.08
Rank #9 / 60
★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +59%+33%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
3
Facility 3
AZ AVG 21.2
Rank #1 / 61
1.5
Facility 1.5
AZ AVG 3.3
Rank #2 / 61
-72A+
15
Facility 15
AZ AVG 42
Rank #73 / 82
Lcs Desert Ridge LLC
$17.0MFiscal year ending 12/2024
Facility $17.0MFiscal year ending 12/2024
AZ AVG $16.2M
Rank #19 / 61
$21.5MFiscal year ending 12/2024
Facility $21.5MFiscal year ending 12/2024
AZ AVG $9.0M
Rank #4 / 61
126.2%Fiscal year ending 12/2024
Facility 126.2%Fiscal year ending 12/2024
AZ AVG 62.2%
Rank #4 / 61
035279
The Terraces of Phoenix ★ ★ ★ ★ ★
NH
AL
CCRC
IL
MC
SNF
Phoenix (Camelback East Village)
64
Facility 64
AZ AVG 103
Rank #58 / 80
?
82.7%
Facility 82.7%
AZ AVG 75.4%
Rank #26 / 55
+10%
5.26
Facility 5.26
AZ AVG 4.08
Rank #10 / 60
★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ -3%+29%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
13
Facility 13
AZ AVG 21.2
Rank #19 / 61
3.3
Facility 3.3
AZ AVG 3.3
Rank #37 / 61
-53-
62
Facility 62
AZ AVG 42
Rank #14 / 82
Humangood Arizona, Inc
$29.2MFiscal year ending 12/2024
Facility $29.2MFiscal year ending 12/2024
AZ AVG $16.2M
Rank #6 / 61
$13.3MFiscal year ending 12/2024
Facility $13.3MFiscal year ending 12/2024
AZ AVG $9.0M
Rank #10 / 61
45.5%Fiscal year ending 12/2024
Facility 45.5%Fiscal year ending 12/2024
AZ AVG 62.2%
Rank #52 / 61
035003
The Palazzo ★ ★ ★ ☆ ☆
NH
AL
MC
SNF
Phoenix (Leescroft)
126
Facility 126
AZ AVG 103
Rank #25 / 80
B+--
3.66
Facility 3.66
AZ AVG 4.08
Rank #32 / 60
★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -65%-10%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
30
Facility 30
AZ AVG 21.2
Rank #50 / 61
6.0
Facility 6.0
AZ AVG 3.3
Rank #56 / 61
-55-
68
Facility 68
AZ AVG 42
Rank #8 / 82
Aphz, LLC
$5.3MFiscal year ending 12/2024
Facility $5.3MFiscal year ending 12/2024
AZ AVG $16.2M
Rank #56 / 61
$4.4MFiscal year ending 12/2024
Facility $4.4MFiscal year ending 12/2024
AZ AVG $9.0M
Rank #54 / 61
82.2%Fiscal year ending 12/2024
Facility 82.2%Fiscal year ending 12/2024
AZ AVG 62.2%
Rank #8 / 61
035116
Life Care Center of Paradise Valley ★ ★ ★ ☆ ☆
NH
SNF
Phoenix (Paradise Valley Village)
210
Facility 210
AZ AVG 103
Rank #8 / 80
B+
52.4%
Facility 52.4%
AZ AVG 75.4%
Rank #48 / 55
-30%
3.87
Facility 3.87
AZ AVG 4.08
Rank #28 / 60
★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -3%-5%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
25
Facility 25
AZ AVG 21.2
Rank #42 / 61
2.3
Facility 2.3
AZ AVG 3.3
Rank #12 / 61
-110-
69
Facility 69
AZ AVG 42
Rank #7 / 82
Life Care Centers Of America, Inc
$10.7MFiscal year ending 12/2024
Facility $10.7MFiscal year ending 12/2024
AZ AVG $16.2M
Rank #41 / 61
$7.9MFiscal year ending 12/2024
Facility $7.9MFiscal year ending 12/2024
AZ AVG $9.0M
Rank #27 / 61
74%Fiscal year ending 12/2024
Facility 74%Fiscal year ending 12/2024
AZ AVG 62.2%
Rank #10 / 61
035146
Desert Terrace Healthcare Center ★ ★ ★ ☆ ☆
NH
MC
SNF
Phoenix (Encanto Village)
108
Facility 108
AZ AVG 103
Rank #40 / 80
B-
82.8%
Facility 82.8%
AZ AVG 75.4%
Rank #25 / 55
+10%
3.61
Facility 3.61
AZ AVG 4.08
Rank #36 / 60
★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -33%-11%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
24
Facility 24
AZ AVG 21.2
Rank #38 / 61
2.2
Facility 2.2
AZ AVG 3.3
Rank #11 / 61
-89B-
67
Facility 67
AZ AVG 42
Rank #9 / 82
24Th Street Healthcare Associates
$12.1MFiscal year ending 12/2024
Facility $12.1MFiscal year ending 12/2024
AZ AVG $16.2M
Rank #38 / 61
$6.4MFiscal year ending 12/2024
Facility $6.4MFiscal year ending 12/2024
AZ AVG $9.0M
Rank #40 / 61
53%Fiscal year ending 12/2024
Facility 53%Fiscal year ending 12/2024
AZ AVG 62.2%
Rank #36 / 61
035014

Rank badges are statewide and care-type specific: each nursing home is ranked against every other AZ nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Arizona

Acacia Health Center at Sagewood is in Phoenix, Arizona. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Long-term care coverage

Arizona Long Term Care System

ALTCS

Who it is for
Arizonans who meet ALTCS medical and Medicaid financial rules, mainly older adults and people with disabilities
Income limit
2026 · For 2026, an individual applicant generally may have gross income up to $2,982/month; trust and spousal rules can affect eligibility.
Asset limit
$2,000 countable resources for an individual applicant; exclusions and community-spouse protections apply.

Eligibility

General
Arizona residents who meet ALTCS medical eligibility and applicable Medicaid requirements; older adults and people with qualifying disabilities may be served.
AZ specifics
An ALTCS medical assessment determines need for institutional level of care; eligibility alone does not prescribe a number of service hours.

What it provides

  • Authorized long-term care through the ALTCS plan including home/community or institutional services according to assessed need.
In-home & community support

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Who it is for
Adults 60+, or adults 18–60 with disabilities, who need help to remain at home

Eligibility

General
Adults age 60+ or adults age 18–60 with disabilities who have functional limitations and need help remaining at home.
AZ specifics
Area Agencies on Aging assess needs and arrange available home and community services.

What it provides

  • Assessed home support; meals; personal care; respite; adult day services and transportation where available; no fixed hour or trip allowance.
Home energy improvements

Weatherization Assistance Program (WAP)

AZ WAP

Who it is for
Income-eligible households whose home needs energy-efficiency improvements

Eligibility

General
Arizona households qualifying for the state-administered Weatherization Assistance Program.
AZ specifics
The Arizona Department of Housing administers the program through weatherization providers.

What it provides

  • Home energy-efficiency improvements through the Weatherization Assistance Program.
Know before you visit

Frequently Asked Questions about Acacia Health Center at Sagewood

Quick answers from public records and the community's own listing.
01 What neighborhood is Acacia Health Center at Sagewood in?
Acacia Health Center at Sagewood is in the Desert Ridge West neighborhood of Phoenix.
02 Is Acacia Health Center at Sagewood in a walkable area?
Acacia Health Center at Sagewood has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.
03 What is the occupancy rate at Acacia Health Center at Sagewood?
Acacia Health Center at Sagewood's occupancy is 92.4%.
04 How long has Acacia Health Center at Sagewood been in business?
Acacia Health Center at Sagewood has been operating for approximately 20 years, based on available licensing and registration records.
05 Does Acacia Health Center at Sagewood have different floorplan options?
Yes — see the floorplan options available at Acacia Health Center at Sagewood on this page.
06 Are pets allowed at Acacia Health Center at Sagewood?
No, Acacia Health Center at Sagewood has a no-pet policy.
07 Does Acacia Health Center at Sagewood operate as a for-profit or non-profit?
Acacia Health Center at Sagewood is registered as a for-profit in AZ.