Albuquerque Heights Healthcare and Rehabilitation Center
Albuquerque Heights Healthcare and Rehabilitation Center is a Nursing Home in New Mexico
Albuquerque Heights Healthcare and… is a Nursing Home in New Mexico
Albuquerque Heights Healthcare and Rehabilitation Center
Albuquerque Heights Healthcare and Rehabilitation Center is a Nursing Home in New Mexico
Albuquerque Heights Healthcare and… is a Nursing Home in New Mexico
In Albuquerque Heights Healthcare and Rehabilitation Center, residents can enjoy the beauty of the great outdoors. As a skilled nursing facility, the center offers a range of services including short and long-term rehab, respite care, and post-hospital care, catering to the diverse needs of its residents. In addition to its comprehensive care offerings, the home also has a dedicated memory support unit for residents with specialized memory care needs. They accept Medicare, Medicaid, and VA contracts.
With amenities such as housekeeping, laundry services, a chapel for spiritual support, community-sponsored activities, a media room for entertainment, and a salon for personal grooming, the center strives to create a vibrant and engaging community for people in their autumn years. Whether it’s enjoying the beautiful outdoor surroundings, participating in community activities, or taking advantage of the various amenities, residents at Albuquerque Heights Healthcare and Rehabilitation Center can truly feel at home while receiving compassionate care.
David Hicks is the Administrator at Albuquerque Heights Healthcare and Rehabilitation Center. A US Army veteran, he holds a BS in Health and Human Sciences from Samuel Merritt University and an MA in Gerontology from San Francisco State University. With over 20 years of healthcare administration experience, David is dedicated to providing excellent care. He is a native of Massachusetts and enjoys hiking with his dogs in Albuquerque.
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
About this community
Additional licensing details
Ownership & operating entity
Albuquerque Heights Healthcare and Rehabilitation Center is legally operated by ALBUQUERQUE HEIGHTS HEALTHCARE & REHAB CENTER LLC, and administrated by DAVID HICKS.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact Information
Comparison Chart
The information below is reported by the New Mexico Department of Health, Division of Health Improvement.For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
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Services
Staffing
Accommodations
Finances
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4.8 miles from city center
103 Hospital Loop NE, Albuquerque, NM 87109
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 34 | 10.3 | Yes |
| Licensed Practical Nurse | 31 | 9 | Yes |
| Certified Nursing Assistant | 68 | 9.3 | Yes |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 52 | 16 | 68 | 15,996 | 91 | 100% | 9.3 |
| Registered Nurse | 24 | 10 | 34 | 10,748 | 91 | 100% | 10.3 |
| Licensed Practical Nurse | 15 | 16 | 31 | 6,826 | 91 | 100% | 9 |
| Nurse Aide in Training | 19 | 0 | 19 | 3,461 | 89 | 98% | 9.6 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,306 | 88 | 97% | 8.3 |
| Speech Language Pathologist | 6 | 1 | 7 | 2,160 | 70 | 77% | 7.4 |
| Mental Health Service Worker | 7 | 0 | 7 | 1,985 | 73 | 80% | 8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,882 | 72 | 79% | 7.8 |
| Physical Therapy Aide | 3 | 0 | 3 | 1,182 | 71 | 78% | 8.8 |
| RN Director of Nursing | 2 | 0 | 2 | 1,120 | 75 | 82% | 9.8 |
| Physical Therapy Assistant | 5 | 0 | 5 | 856 | 69 | 76% | 7.4 |
| Qualified Social Worker | 4 | 0 | 4 | 707 | 65 | 71% | 6.8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 468 | 62 | 68% | 7.6 |
| Occupational Therapy Aide | 0 | 2 | 2 | 452 | 57 | 63% | 7.8 |
| Qualified Activities Professional | 1 | 0 | 1 | 448 | 57 | 63% | 7.9 |
| Respiratory Therapy Technician | 5 | 1 | 6 | 419 | 74 | 81% | 5.1 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 368 | 59 | 65% | 6.2 |
| Medication Aide/Technician | 5 | 0 | 5 | 366 | 35 | 38% | 8.9 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 111 | 13 | 14% | 7.4 |
| Medical Director | 0 | 1 | 1 | 39 | 16 | 18% | 2.4 |
Health Inspection History
Source: CMS Health Citations (Jan 2023 – Aug 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (NM)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 14, 2025 | D | Care Planning | F0656 | Corrected |
| Jun 10, 2025 | E | Care Planning | F0842 | Corrected |
| Jun 10, 2025 | E | Resident Rights | F0584 | Corrected |
| Apr 15, 2025 | E | Administration | F0777 | Corrected |
| Apr 15, 2025 | E | Environmental | F0921 | Corrected |
| Apr 15, 2025 | D | Nutrition | F0804 | Corrected |
| Apr 15, 2025 | D | Pharmacy | F0760 | Corrected |
| Apr 15, 2025 | D | Pharmacy | F0761 | Corrected |
| Apr 15, 2025 | E | Quality of Care | F0677 | Corrected |
| Apr 15, 2025 | D | Quality of Care | F0742 | Corrected |
| Apr 15, 2025 | E | Care Planning | F0641 | Corrected |
| Apr 15, 2025 | E | Care Planning | F0658 | Corrected |
| Jan 16, 2025 | D | Quality of Care | F0692 | Corrected |
| Jan 16, 2025 | E | Quality of Care | F0698 | Corrected |
| Jan 16, 2025 | D | Care Planning | F0641 | Corrected |
| Aug 23, 2024 | G | Abuse/Neglect | F0600 | Corrected |
| Aug 23, 2024 | E | Environmental | F0919 | Corrected |
| Aug 23, 2024 | D | Quality of Care | F0689 | Corrected |
| Aug 23, 2024 | D | Care Planning | F0658 | Corrected |
| Aug 23, 2024 | E | Resident Rights | F0550 | Corrected |
| Aug 23, 2024 | D | Resident Rights | F0580 | Corrected |
| Aug 23, 2024 | E | Resident Rights | F0584 | Corrected |
| May 30, 2024 | D | Care Planning | F0657 | Corrected |
| Jan 31, 2024 | E | Nursing Services | F0730 | Corrected |
| Jan 31, 2024 | E | Nursing Services | F0947 | Corrected |
| Jan 31, 2024 | F | Nutrition | F0812 | Corrected |
| Jan 31, 2024 | D | Quality of Care | F0676 | Corrected |
| Jan 31, 2024 | D | Quality of Care | F0677 | Corrected |
| Jan 31, 2024 | E | Quality of Care | F0679 | Corrected |
| Jan 31, 2024 | D | Quality of Care | F0698 | Corrected |
| Jan 31, 2024 | E | Quality of Care | F0740 | Corrected |
| Jan 31, 2024 | D | Quality of Care | F0791 | Corrected |
| Jan 31, 2024 | E | Care Planning | F0657 | Corrected |
| Jan 31, 2024 | E | Care Planning | F0658 | Corrected |
| Jan 31, 2024 | D | Care Planning | F0660 | Corrected |
| Jan 31, 2024 | D | Care Planning | F0842 | Corrected |
| Jan 31, 2024 | E | Resident Rights | F0550 | Corrected |
| Jan 31, 2024 | E | Resident Rights | F0558 | Corrected |
| Jan 31, 2024 | D | Resident Rights | F0561 | Corrected |
| Jan 31, 2024 | E | Resident Rights | F0565 | Corrected |
| Jan 31, 2024 | D | Resident Rights | F0582 | Corrected |
| Jan 31, 2024 | E | Resident Rights | F0584 | Corrected |
| Nov 02, 2023 | D | Nutrition | F0809 | Corrected |
| Nov 02, 2023 | D | Quality of Care | F0684 | Corrected |
| Oct 27, 2023 | F | Nutrition | F0802 | Corrected |
| Oct 27, 2023 | F | Nutrition | F0807 | Corrected |
| Oct 27, 2023 | F | Nutrition | F0812 | Corrected |
| Oct 27, 2023 | D | Care Planning | F0658 | Corrected |
| Aug 04, 2023 | E | Environmental | F0925 | Corrected |
| Aug 04, 2023 | E | Care Planning | F0842 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Specialized Care Beds
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalty History
Showing all 2 penalties (Jan 2023 - Aug 2024)
Guides for Better Senior Living
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Claim What’s Yours: Financial Aid for New Mexico Seniors
- General: Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
- NM Specifics: Managed care model; rural outreach efforts.
- Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
- General: Caregiver of someone 60+ (or with dementia), New Mexico resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- NM Specifics: Limited slots; rural focus due to sparse population.
- Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
- General: Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- NM Specifics: Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
- General: Age 60+, NM resident (or spouse of any age); no income/asset limits.
- Income Limits (2025): None; sliding scale fees may apply for some services.
- Asset Limits: Not assessed.
- NM Specifics: Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
- Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
- General: Age 65+ or disabled, NM resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: None in NM (unique among states).
- NM Specifics: No asset test; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Age 60+ prioritized, NM resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- NM Specifics: Covers oil, gas, electric, wood; emergency aid available.
- Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
- General: Age 55+, unemployed, low-income, NM resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- NM Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- NM Specifics: High veteran demand in rural/urban areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
- General: Age 65+, NM resident, homeowner or renter, paid property taxes.
- Income Limits (2025): ~$36,000/year (individual, projected).
- Asset Limits: Not assessed.
- NM Specifics: Rebate up to $250-$500; annual application required.
- Services: Tax rebate (~$250-$500/year) to offset housing costs.
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