Albuquerque Heights Healthcare and Rehabilitation Center

Albuquerque Heights Healthcare and Rehabilitation Center is a Nursing Home in New Mexico

Albuquerque Heights Healthcare and… is a Nursing Home in New Mexico

Albuquerque Heights Healthcare and Rehabilitation Center

103 Hospital Loop NE, Albuquerque, NM 87109 View Map

Albuquerque Heights Healthcare and Rehabilitation Center is a Nursing Home in New Mexico

Albuquerque Heights Healthcare and… is a Nursing Home in New Mexico

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Overview of Albuquerque Heights Healthcare and Rehabilitation Center

In Albuquerque Heights Healthcare and Rehabilitation Center, residents can enjoy the beauty of the great outdoors. As a skilled nursing facility, the center offers a range of services including short and long-term rehab, respite care, and post-hospital care, catering to the diverse needs of its residents. In addition to its comprehensive care offerings, the home also has a dedicated memory support unit for residents with specialized memory care needs. They accept Medicare, Medicaid, and VA contracts.
With amenities such as housekeeping, laundry services, a chapel for spiritual support, community-sponsored activities, a media room for entertainment, and a salon for personal grooming, the center strives to create a vibrant and engaging community for people in their autumn years. Whether it’s enjoying the beautiful outdoor surroundings, participating in community activities, or taking advantage of the various amenities, residents at Albuquerque Heights Healthcare and Rehabilitation Center can truly feel at home while receiving compassionate care. 

+1 505-348-8300

Managed by David Hicks

Administrator

David Hicks is the Administrator at Albuquerque Heights Healthcare and Rehabilitation Center. A US Army veteran, he holds a BS in Health and Human Sciences from Samuel Merritt University and an MA in Gerontology from San Francisco State University. With over 20 years of healthcare administration experience, David is dedicated to providing excellent care. He is a native of Massachusetts and enjoys hiking with his dogs in Albuquerque.

Home Information Albuquerque Heights Healthcare and Rehabilitation
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
134
Occupancy
90.8%
Total Bed Days Available
48910
Avg. Length of Stay
51 days
Avg. Residents per Day
124
Finance
Home Revenue
$17,916,159.00
Payroll Costs
$7,031,882.00
Profit
$165,248.00
Total Home Costs
$17,824,835.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
39.2%
House Specifics:
CCN
325069
Owner Name
HICKS, DAVID
Rural vs. Urban
Urban
County
Bernalillo
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
880
Total Discharges
877
% Medicaid Admissions
9%
% Medicare Admissions
20%
% Private Pay Admissions
71%
% Medicaid Discharges
15%
% Medicare Discharges
17%
% Private Pay Discharges
69%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.67 hrs
Number of Fines
3
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
25261
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
4202
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
15184
Bed community size
134-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 73 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Facility Type
Nursing Home
License Expiration
August 31, 2025

Additional licensing details

CMS Certification Number: 325069

Ownership & operating entity

Albuquerque Heights Healthcare and Rehabilitation Center is legally operated by ALBUQUERQUE HEIGHTS HEALTHCARE & REHAB CENTER LLC, and administrated by DAVID HICKS.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. David Hicks, Director

Contact Information

Fax: (505) 348-8233

Comparison Chart

The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
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Albuquerque Heights Healthcare and Rehabilitation Center
AL

For seniors needing help with daily tasks but not full-time nursing.

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134
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Places of interest near Albuquerque Heights Healthcare and Rehabilitation Center

Address 4.8 miles from city center

Address 103 Hospital Loop NE, Albuquerque, NM 87109

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

215
Total Staff
165
Employees
50
Contractors
52,910
Total Hours (Quarter)
65
Avg Staff/Day
8.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse3410.3 Yes
Licensed Practical Nurse319 Yes
Certified Nursing Assistant689.3 Yes
Staff by Category
Administration
2 staff
6.9hs shift avg
Nursing Staff
159 staff
9.5hs shift avg
Physicians & Practitioners
7 staff
7.8hs shift avg
Therapy Services
26 staff
7.4hs shift avg
Activities & Recreation
2 staff
7hs shift avg
Social Services
5 staff
7.1hs shift avg
Dietary Services
7 staff
8.3hs shift avg
Other Services
7 staff
8hs shift avg
Contractor Analysis
14.8%
of total hours from contractors
7,846 contractor hours this quarter
Speech Language Pathologist: 1 Certified Nursing Assistant: 16 Registered Nurse: 10 Respiratory Therapy Technician: 1 Occupational Therapy Aide: 2 Licensed Practical Nurse: 16 Medical Director: 1 Occupational Therapy Assistant: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant52166815,99691100%9.3
Registered Nurse24103410,74891100%10.3
Licensed Practical Nurse1516316,82691100%9
Nurse Aide in Training190193,4618998%9.6
Other Dietary Services Staff7072,3068897%8.3
Speech Language Pathologist6172,1607077%7.4
Mental Health Service Worker7071,9857380%8
Clinical Nurse Specialist6061,8827279%7.8
Physical Therapy Aide3031,1827178%8.8
RN Director of Nursing2021,1207582%9.8
Physical Therapy Assistant5058566976%7.4
Qualified Social Worker4047076571%6.8
Nurse Practitioner1015126470%8
Administrator1014966268%8
Other Social Services Staff1014686268%7.6
Occupational Therapy Aide0224525763%7.8
Qualified Activities Professional1014485763%7.9
Respiratory Therapy Technician5164197481%5.1
Therapeutic Recreation Specialist1013685965%6.2
Medication Aide/Technician5053663538%8.9
Occupational Therapy Assistant0331111314%7.4
Medical Director011391618%2.4

Health Inspection History

Source: CMS Health Citations (Jan 2023 – Aug 2025)

12
Inspections
81
Total Citations
0
Critical (J-L)
1
Serious (G-I)
6.75
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
79
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
18
22% of total
Resident Rights
17
21% of total
Pharmacy Services
4
5% of total
Abuse, Neglect & Exploitation
3
4% of total
Environmental
3
4% of total
Infection Control
1
1% of total
Citation Sources
Standard Inspections 49
Complaint Investigations 35
State Comparison (NM)
Avg Citations (State)
48.6
This Facility: 81
Avg Critical (State)
1.1
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 14, 2025 D Care PlanningF0656 Corrected
Jun 10, 2025 E Care PlanningF0842 Corrected
Jun 10, 2025 E Resident RightsF0584 Corrected
Apr 15, 2025 E AdministrationF0777 Corrected
Apr 15, 2025 E EnvironmentalF0921 Corrected
Apr 15, 2025 D NutritionF0804 Corrected
Apr 15, 2025 D PharmacyF0760 Corrected
Apr 15, 2025 D PharmacyF0761 Corrected
Apr 15, 2025 E Quality of CareF0677 Corrected
Apr 15, 2025 D Quality of CareF0742 Corrected
Apr 15, 2025 E Care PlanningF0641 Corrected
Apr 15, 2025 E Care PlanningF0658 Corrected
Jan 16, 2025 D Quality of CareF0692 Corrected
Jan 16, 2025 E Quality of CareF0698 Corrected
Jan 16, 2025 D Care PlanningF0641 Corrected
Aug 23, 2024 G Abuse/NeglectF0600 Corrected
Aug 23, 2024 E EnvironmentalF0919 Corrected
Aug 23, 2024 D Quality of CareF0689 Corrected
Aug 23, 2024 D Care PlanningF0658 Corrected
Aug 23, 2024 E Resident RightsF0550 Corrected
Aug 23, 2024 D Resident RightsF0580 Corrected
Aug 23, 2024 E Resident RightsF0584 Corrected
May 30, 2024 D Care PlanningF0657 Corrected
Jan 31, 2024 E Nursing ServicesF0730 Corrected
Jan 31, 2024 E Nursing ServicesF0947 Corrected
Jan 31, 2024 F NutritionF0812 Corrected
Jan 31, 2024 D Quality of CareF0676 Corrected
Jan 31, 2024 D Quality of CareF0677 Corrected
Jan 31, 2024 E Quality of CareF0679 Corrected
Jan 31, 2024 D Quality of CareF0698 Corrected
Jan 31, 2024 E Quality of CareF0740 Corrected
Jan 31, 2024 D Quality of CareF0791 Corrected
Jan 31, 2024 E Care PlanningF0657 Corrected
Jan 31, 2024 E Care PlanningF0658 Corrected
Jan 31, 2024 D Care PlanningF0660 Corrected
Jan 31, 2024 D Care PlanningF0842 Corrected
Jan 31, 2024 E Resident RightsF0550 Corrected
Jan 31, 2024 E Resident RightsF0558 Corrected
Jan 31, 2024 D Resident RightsF0561 Corrected
Jan 31, 2024 E Resident RightsF0565 Corrected
Jan 31, 2024 D Resident RightsF0582 Corrected
Jan 31, 2024 E Resident RightsF0584 Corrected
Nov 02, 2023 D NutritionF0809 Corrected
Nov 02, 2023 D Quality of CareF0684 Corrected
Oct 27, 2023 F NutritionF0802 Corrected
Oct 27, 2023 F NutritionF0807 Corrected
Oct 27, 2023 F NutritionF0812 Corrected
Oct 27, 2023 D Care PlanningF0658 Corrected
Aug 04, 2023 E EnvironmentalF0925 Corrected
Aug 04, 2023 E Care PlanningF0842 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Genesis Healthcare
Resident Census by Payment Source
125 Total Residents
Medicare 11 (8.8%)
Medicaid 63 (50.4%)
Private Pay/Other 51 (40.8%)
Specialized Care Beds
24 Total Specialty Beds
17.9% of Bed Capacity
24
Alzheimer's / Dementia Beds
17.9%
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
13.5 Score
40% worse than avg State avg: 9.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
22.9 Score
25% worse than avg State avg: 18.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
23.3%
Lost Too Much Weight
6.1%
Urinary Tract Infection
1.3%
Depressive Symptoms
1.4%
Falls with Major Injury
3.3%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
7.8%
Walking Ability Worsened
23.6%
Influenza Vaccine
98.8%
High Risk Residents with Pressure Ulcers
11.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
21.9%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
93.4% 8% better than avg State: 86.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.5% 61% better than avg State: 1.3%
Influenza Vaccine
92.1% 7% better than avg State: 86.4%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $18K State avg: $86K 79% better than avg
Number of Fines 2 State avg: 2.6
Compared to State Average Facility: $18K | State Avg: $86K
Penalty History

Showing all 2 penalties (Jan 2023 - Aug 2024)

Aug 23, 2024 Civil Money Penalty
$8K
Jan 23, 2023 Civil Money Penalty
$10K
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for New Mexico Seniors

Program
State Program Name
Eligibility
Benefits
Centennial Care Community Benefit
NM Medicaid Centennial Care
Official government program page
  • General: Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
  • NM Specifics: Managed care model; rural outreach efforts.
  • Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
New Mexico Caregiver Support Program
  • General: Caregiver of someone 60+ (or with dementia), New Mexico resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NM Specifics: Limited slots; rural focus due to sparse population.
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
New Mexico PACE (e.g., InnovAge New Mexico PACE)
Official government program page
  • General: Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NM Specifics: Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Older Americans Act (OAA) Services
New Mexico Older Americans Act Services
Official government program page
  • General: Age 60+, NM resident (or spouse of any age); no income/asset limits.
  • Income Limits (2025): None; sliding scale fees may apply for some services.
  • Asset Limits: Not assessed.
  • NM Specifics: Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
  • Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
Medicare Savings Program (MSP)
New Mexico Medicare Savings Program
  • General: Age 65+ or disabled, NM resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: None in NM (unique among states).
  • NM Specifics: No asset test; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NM resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NM Specifics: Covers oil, gas, electric, wood; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NM resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NM Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Mexico VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NM Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Property Tax Rebate for Seniors
New Mexico Property Tax Rebate
  • General: Age 65+, NM resident, homeowner or renter, paid property taxes.
  • Income Limits (2025): ~$36,000/year (individual, projected).
  • Asset Limits: Not assessed.
  • NM Specifics: Rebate up to $250-$500; annual application required.
  • Services: Tax rebate (~$250-$500/year) to offset housing costs.

Claim What’s Yours Financial Aid for New Mexico Seniors

NM Medicaid Centennial Care

Centennial Care Community Benefit

Requirements:
  • General:
    Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home, car).
  • NM Specifics:
    Managed care model; rural outreach efforts.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
NM NFCSP Respite

New Mexico Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), New Mexico resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NM Specifics:
    Limited slots; rural focus due to sparse population.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
New Mexico PACE (e.g., InnovAge New Mexico PACE)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NM Specifics:
    Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
New Mexico Older Americans Act Services

Older Americans Act (OAA) Services

Requirements:
  • General:
    Age 60+, NM resident (or spouse of any age); no income/asset limits.
  • Income Limits (2025):
    None; sliding scale fees may apply for some services.
  • Asset Limits:
    Not assessed.
  • NM Specifics:
    Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
Benefits without Contact:
  • Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
New Mexico Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NM resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    None in NM (unique among states).
  • NM Specifics:
    No asset test; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Mexico LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NM resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NM Specifics:
    Covers oil, gas, electric, wood; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
New Mexico SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NM resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NM Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Mexico VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NM Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Mexico Property Tax Rebate

Property Tax Rebate for Seniors

Requirements:
  • General:
    Age 65+, NM resident, homeowner or renter, paid property taxes.
  • Income Limits (2025):
    ~$36,000/year (individual, projected).
  • Asset Limits:
    Not assessed.
  • NM Specifics:
    Rebate up to $250-$500; annual application required.
Benefits without Contact:
  • Services: Tax rebate (~$250-$500/year) to offset housing costs.
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