Arbor Hills Memory Care Community
Memory Care in Plano
Memory Care in Plano
Set in Plano, Texas, Arbor Hills is a one-of-a-kind senior living community that offers a vibrant environment for memory care. The purpose-built community ensures residents dealing with memory loss are taken care of in their comfortable and safe accommodations with a team of trained personnel and licensed nurses available 24 hours a day. Residents are guaranteed to receive the care and support that matches their needs with senior living advisors available to advocate for them.
Fostering living with purpose, the community conducts an array of interesting and engaging activities designed to improve all aspects of well-being. From arts & crafts classes to spiritual services and unique fitness regime, there’s something to pique everyone’s attention. Residents also enjoy access to a broad range of amenities, including a cozy club room, salon & spa, verandas, lush garden terraces and shadow boxes. With exquisite dining experience, featuring delicious meals catered to dietary needs and tastes, residents have nothing to worry about and can focus on improving themselves.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
About this community
Arbor Hills Memory Care Community is legally operated by Plano Arbor Hills Llc, and administrated by Carmen Franks.
Staffing
Key information about the people who lead and staff this community.
What does this home offer?
Housing Options: Suite
Building Type: Single-story
Dining Services
Beauty Services
Housekeeping Services
Social and Recreational Activities
Types of Care at Arbor Hills Memory Care Community
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Results
1 with citations
0 without citations
Texas average: 1 inspection with citations
3 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Texas average: 6 citations
Texas average: 2 health citations
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
30/09/2024: ADMINISTRATIVE PENALTY
Texas average: 1 enforcement action
Inspection Report Summary for Arbor Hills Memory Care Community
The ARBOR HILLS MEMORY CARE COMMUNITY underwent a comprehensive inspection on June 29, 2020, resulting in three state standard violations. The Health Code deficiencies cited during the inspection included failure to provide a locked area for medications, procure food from acceptable sources, and ensure employees were screened for tuberculosis within two weeks of employment and annually. These issues were corrected between July 24, 2019, and September 2, 2019. No Life Safety Code violations were detected during this inspection. The facility had no prior inspections listed in the provided records. However, a more recent enforcement action was taken on September 30, 2024, with an administrative penalty of $2250.00 for failing to ensure each resident was free from abuse, neglect, and exploitation.
Compare Memory Care around Plano The information below is reported by the Texas Health and Human Services Commission.
| Arbor Hills Memory Care Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Plano (West Plano Parkway) | 69 | No | 16 | 12 | - | Plano Arbor Hills Llc | 3 | 3 | 0 | Suite |
| The Outlook at Windhaven |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Plano | 62 | Yes | 20 | - | - | The Outlook At Windhaven Forefront Living | 0 | 0 | 0 | Suite |
| Brookdale Creekside |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Plano | 56 | No | 77 | 48 | A+ | Esc Iv, L.p. | 16 | 0 | 16 | Suite |
| Gardenia Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Plano (Timbercreek) | - | No | - | - | - | - | 0 | 0 | 0 | Suite |
Financial Assistance for
Memory Care in Texas
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Places of interest near Arbor Hills Memory Care Community
3.2 miles from city center
Estimated distance in miles from Plano's city center to Arbor Hills Memory Care Community's address, calculated via Google Maps.
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