Arbor Oaks at Lakeland Hills

Overview of Arbor Oaks at Lakeland Hills

Arbor Oaks at Lakeland Hills envisions a compassionate and supportive environment for seniors with Alzheimer’s, dementia, and other memory-related challenges through its Evergreen Program. Driven by recognizing individuality, involving family members, and offering a warm residential setting, the community is dedicated to enhancing the quality of life for seniors and their families. The Evergreen Program provides specialized 24-hour memory care services, fostering stability and personalized care in a comforting home-like atmosphere.

Arbor Oaks at Lakeland Hills offers a wealth of amenities and memory care facilities tailored to residents’ needs and preferences. The community ensures a vibrant and fulfilling lifestyle with 24-hour nursing and care, comprehensive wellness programs, and planned social activities. Residents enjoy private studio and one-bedroom suites with kitchenettes, emergency call systems, and pet-friendly homes. From delicious and healthy dining options to daily exercise classes and scheduled transportation, Arbor Oaks provides a family-like atmosphere that encourages residents to embrace each day to the fullest.

(863) 687-0101

95-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 28 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceJune 10, 2024

ExpirationJune 9, 2026

CountyPolk

License Number11751

Arbor Oaks at Lakeland Hills is legally operated by Bs-lakeland Hills, Inc., and administrated by Karla Niethammer.

Management CompanySENIOR ASSISTED MANAGEMENT LLC

Profit StatusFor-Profit

Private

95 units

Total beds

95 units

Staffing

Key information about the people who lead and staff this community.

English Spanish

Rehabilitation Services

Respite Care

Short-Term Rehab

Licensed Nurses/CNAs

24-Hour Staffing

Daycare Respite

HousekeepingYes

24-Hour Nursing & Care

Housekeeping & Laundry Service

Comprehensive Wellness Programs

Three Meals Served Daily

Plus Snacks

Planned Social Activities

Physical Therapy

Assistance With Adls

Room Service Available

Delicious & Healthy Dining

Daily Exercise Classes

Scheduled Transportation

ActivitiesA full calendar of social events, classes, and activities.

Touring HoursMonday-Friday: 9 AM to 5 PM, Saturday: Closed, Sunday: Closed

Food DescriptionThree meals served daily, plus snacks, prepared by a cook and served in a dining room.

Since 2022 · 4 years of data 26 citations 20 inspections 2 fines $3.2K fined

Inspection Score

5 points above the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
2
vs 5 avg
↓ 60% fewer than FL avg
Total amount fined Total dollar amount of fines issued.
$3.2k
vs $11.6k
↓ 72% lower than FL avg

Data reflects the most recent 4 years (since 2022).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Florida state average

Overall vs. FL average

Latest Inspection July 25, 2024 Standard

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	26	33	This facility has 21% fewer total citations than a typical Florida assisted living residence (26 vs. FL avg 33).↓ 21% better Rank #414 / 919 Total citations — State benchmarked This home is ranked 414th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool.
Citations per year Average citations per year since 2022.	6.5	8.3	This facility has 22% fewer citations per year than a typical Florida assisted living residence (6.5 vs. FL avg 8.3).↓ 22% better
Citations per inspection Average citations per inspection.	1.3	1.3	This facility has citations per inspection in line with the Florida average (1.3 vs. FL avg 1.3).— At avg Rank #557 / 919 Citations per inspection — State benchmarked This home is ranked 557th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	20	26	This facility has 23% fewer total inspections than a typical Florida assisted living residence (20 vs. FL avg 26).↓ 23% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	11	16	This facility has 31% fewer inspections with citations than a typical Florida assisted living residence (11 vs. FL avg 16).↓ 31% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	55%	62%	This facility has 7 percentage points lower inspection citation rate than a typical Florida assisted living residence (55% vs. FL avg 62%).↓ 7% better Rank #435 / 919 Inspection citation rate — State benchmarked This home is ranked 435th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The July 25, 2024 inspection showed several deficiencies, with many prior inspections also citing and correcting deficiencies in training, staffing, resident care, and dietary standards.
The April 22, 2024 inspection cited six Class 3 deficiencies involving resident care, staffing, training, and dietary standards, indicating ongoing compliance problems in multiple areas.
The June 11, 2024 inspection had only one Class 3 deficiency related to Alzheimer disease/dementia training, showing some improvement from earlier multi-deficiency reports.

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: Studio / 1 Bed

Building Type: Two-story

Transportation Services

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies
Yoga

Living Spaces & Floor Plans for Arbor Oaks at Lakeland Hills

Arbor Oaks At Lakeland Hills P2

Arbor Oaks At Lakeland Hills P3

Arbor Oaks At Lakeland Hills P4

Arbor Oaks At Lakeland Hills P1

4.4 miles from city center Estimated distance in miles from Lakeland's city center to Arbor Oaks at Lakeland Hills's address, calculated via Google Maps. — 1.72 miles to nearest hospital (Watson Clinic Bella Vista Building)

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Memory Care around Lakeland

The information below is reported by the Florida Agency for Health Care Administration (AHCA).

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Merrill Gardens at ChampionsGate	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Four Corners (Championsgate)	224 Facility 224 FL AVG 90 Rank #28 / 1073	Yes	34 Facility 34 FL AVG 40 Rank #849 / 1485	Cref3 Championsgate Owner LLC	28	46.4% Facility 46.4% FL AVG 61.5% Rank #315 / 919	30 Facility 30 FL AVG 33 Rank #482 / 919	1.1 Facility 1.1 FL AVG 1.3 Rank #331 / 919	For-Profit	$7,300	Linda Wiley	Studio / 1 Bed
Arbor Oaks at Lakeland Hills	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Lakeland	95 Facility 95 FL AVG 90 Rank #512 / 1073	Yes	28 Facility 28 FL AVG 40 Rank #943 / 1485	Bs-Lakeland Hills, Inc.	20	55% Facility 55% FL AVG 61.5% Rank #435 / 919	26 Facility 26 FL AVG 33 Rank #414 / 919	1.3 Facility 1.3 FL AVG 1.3 Rank #557 / 919	For-Profit	$3,200	Karla Niethammer	Studio / 1 Bed
Lakeland Manor Assisted Living Facility	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Lakeland (John Cox)	60 Facility 60 FL AVG 90 Rank #698 / 1073	No	75 Facility 75 FL AVG 40 Rank #150 / 1485	Lakeland Alf Management LLC	28	50% Facility 50% FL AVG 61.5% Rank #341 / 919	27 Facility 27 FL AVG 33 Rank #429 / 919	1.0 Facility 1.0 FL AVG 1.3 Rank #167 / 919	For-Profit	$4,698	Sangeeta S Raut	Studio / 1 Bed
Grace Manor at Lake Morton	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Lakeland (East Lake Morton)	50 Facility 50 FL AVG 90 Rank #769 / 1073	Yes	77 Facility 77 FL AVG 40 Rank #129 / 1485	Grace Manor At Lake Morton LLC	34	44.1% Facility 44.1% FL AVG 61.5% Rank #280 / 919	35 Facility 35 FL AVG 33 Rank #541 / 919	1.0 Facility 1.0 FL AVG 1.3 Rank #167 / 919	For-Profit	$13,000	Tina Ries	Studio / 1 Bed
Savannah Cottage of Lakeland	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Lakeland	38 Facility 38 FL AVG 90 Rank #829 / 1073	Yes	20 Facility 20 FL AVG 40 Rank #1084 / 1485	Senior Living Properties IV, LLC	58	74.1% Facility 74.1% FL AVG 61.5% Rank #755 / 919	83 Facility 83 FL AVG 33 Rank #864 / 919	1.4 Facility 1.4 FL AVG 1.3 Rank #633 / 919	For-Profit	$20,100	Barbara Berry	Studio / 1 Bed

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What languages are spoken at Arbor Oaks at Lakeland Hills?

The team at Arbor Oaks at Lakeland Hills speaks English and Spanish.

Who is the owner of Arbor Oaks at Lakeland Hills?

The legal owner and operator of Arbor Oaks at Lakeland Hills is Bs-Lakeland Hills, Inc..

Is Arbor Oaks at Lakeland Hills in a walkable area?

Arbor Oaks at Lakeland Hills has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Arbor Oaks at Lakeland Hills?

According to FL state health department records, Arbor Oaks at Lakeland Hills's license number is 11751.

When does Arbor Oaks at Lakeland Hills's license expire?

According to FL state health department records, Arbor Oaks at Lakeland Hills's license expires on June 9, 2026.

What payment types does Arbor Oaks at Lakeland Hills accept?

Arbor Oaks at Lakeland Hills accepts Other.

Does Arbor Oaks at Lakeland Hills operate as a for-profit or non-profit?

Arbor Oaks at Lakeland Hills is registered as a for-profit in FL.

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