Total health inspections
3
Idaho average 3.2
Last Health inspection on Mar 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Arbor Village at Hillcrest
Nursing Home, Assisted Living & Independent Living · Boise, ID
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Arbor Village at Hillcrest
Nursing Home, Assisted Living & Independent Living · Boise, ID
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Arbor Village at Hillcrest accepts Medicaid, Medicare, and private pay.
Overview of Arbor Village at Hillcrest
Considered one of the elegant independent living and assisted living communities in Boise, Arbor Village at Hillcrest has its residents maintain their sense of individuality while receiving comprehensive quality assistance. Residents are encouraged to pursue their interests and find new activities to promote a nurturing environment. The senior living home only offers the best of the best thanks to its approach and dedication to enhancing the quality of life for all its residents. Their quality service and exceptional senior care put them as one of the premier independent living in Boise. Residents of Arbor Village are able to feel like they belong and are promised a high standard of security and comfort.
Life at Arbor Village offers an array of amenities and services to be discovered; residents each receive specific care in terms of providing assistance with daily living and memory care– that is assistance with bathing, grooming, dressing; medication management; activities for physical and mental stimulation.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 15th out of 31 homes in Idaho. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 15th out of 31 homes in Idaho. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 36m per day
Rank #15 / 31Nurse hours — State benchmarkedThis home is ranked 15th out of 31 homes in Idaho. Shows adjusted nurse hours per resident per day benchmarked to the Idaho average, with a ranking across 31 Idaho SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Idaho avg
-17%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 10m per day | ▼ 10% State avg: 3h 32m per day · National avg: 3h 25m per day |
Types of Care at Arbor Village at Hillcrest
Assisted Living
Independent Living
Capacity and availability
This home usually has availability
Occupancy rate
56.2%
Rank #36 / 40Occupancy rate — State benchmarkedThis home is ranked 36th out of 40 homes in Idaho. Shows this facility's occupancy rate versus the Idaho average, with its Statewide rank out of 40. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
121 days
152-bed community Rank #2 / 114Bed count — State benchmarkedThis home is ranked 2nd out of 114 homes in Idaho. Shows this facility's certified or reported bed count compared to other Idaho SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
41 years in operation Rank #6 / 116Years in operation — State benchmarkedThis home is ranked 6th out of 116 homes in Idaho. Shows how long this facility has been in operation compared to other Idaho SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 70 / 100 Rank #20 / 197Walk Score — State benchmarkedThis home is ranked 20th out of 197 homes in Idaho. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Idaho SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
StatusActive
IssuanceSeptember 5, 2024
License NumberRC-1316
Services
Arbor Village at Hillcrest is administrated by Corrie Jason.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jim Baradeau, General Manager
Respite Care
Operating HoursMo-Su 09:00 A.M. - 17:00 P.M.
Studio$3,295 per month
One Bedroom$3,595 per month
Two Bedroom$4,350 per month
Inspection History
In Idaho, the Department of Health and Welfare, Bureau of Facility Standards is the state agency tasked with inspecting and licensing assisted living and nursing home facilities.
Since 2020 · 6 years of data
18 deficiencies
2 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Idaho state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Idaho state average
Overall vs. ID average
1 Worse
Metrics worse than Idaho average:
• Deficiencies per inspection (50% above) 3 Better Metrics better than Idaho average:
• Total deficiencies (25% below)
• Deficiencies per year (25% below)
• Total inspections (50% below)
• Deficiencies per inspection (50% above) 3 Better Metrics better than Idaho average:
• Total deficiencies (25% below)
• Deficiencies per year (25% below)
• Total inspections (50% below)
Latest Inspection
June 4, 2025
Deficiencies
| This Facility | ID Average | vs. ID Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 18 | 24 | This facility has 25% fewer total deficiencies than a typical Idaho nursing home (18 vs. ID avg 24).↓ 25% better |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 3 | 4 | This facility has 25% fewer deficiencies per year than a typical Idaho nursing home (3 vs. ID avg 4).↓ 25% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 9 | 6 | This facility has 50% more deficiencies per inspection than a typical Idaho nursing home (9 vs. ID avg 6).↑ 50% worse |
Inspections
| This Facility | ID Average | vs. ID Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 4 | This facility has 50% fewer total inspections than a typical Idaho nursing home (2 vs. ID avg 4).↓ 50% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 4, 2025, identified deficiencies related to fire life safety and sanitation, including issues with hot water temperature, missing documentation for fire system inspections, inoperable emergency lights, improper oxygen cylinder storage, and insufficient fire drills. Earlier inspections from November 1, 2024, also noted deficiencies involving employee background checks, medication management, resident care documentation, and complaint response. Inspectors cited recurring themes around documentation lapses, safety system maintenance, and resident care processes. The complaint investigation substantiated concerns about complaint responses and medication order management. The pattern suggests ongoing challenges with regulatory compliance, particularly in safety documentation and resident care procedures, without clear improvement between inspections.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
32
Rank #25 / 31Health citations — State benchmarkedThis home is ranked 25th out of 31 homes in Idaho. Shows this facility's total health deficiency citations benchmarked to the Idaho State average, with a ranking across all 31 ID SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Idaho average 25.2
Citations per inspection
10.67
Rank #25 / 31Citations per inspection — State benchmarkedThis home is ranked 25th out of 31 homes in Idaho. Shows average deficiency citations per CMS inspection for this facility versus the Idaho mean across 31 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Idaho average 7.94
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 32 citations resulted from standard inspections; and 5 of 32 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 6 years)
Critical health citations
0
100% better than Idaho averageIdaho average: 0.2
Serious health citations
4
233% worse than Idaho averageIdaho average: 1.2
Citations history (last 6 years)
Nutrition moderate citation
Mar 07, 2025
Corrected
Pharmacy moderate citation
Mar 07, 2025
Corrected
Quality of Care moderate citation
Mar 07, 2025
Corrected
Quality of Care moderate citation
Mar 07, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
81
Employees
79
Contractors
2
Staff to resident ratio
1.27:1
30% worse than Idaho average
Avg staff/day
33
Average shift
8.8 hours
9% better than Idaho average
Total staff hours (quarter)
26,750
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
31
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0.2%
50 contractor hours this quarter
Medical Director: 2
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 31 | 0 | 31 | 11,738 | 92 | 100% | 9.1 |
| Licensed Practical Nurse | 14 | 0 | 14 | 5,007 | 92 | 100% | 10.1 |
| Nurse Aide in Training | 5 | 0 | 5 | 2,154 | 92 | 100% | 8.5 |
| Dental Services Staff | 3 | 0 | 3 | 1,454 | 66 | 72% | 7.9 |
| Registered Nurse | 6 | 0 | 6 | 1,246 | 88 | 96% | 10.2 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,168 | 66 | 72% | 10.1 |
| Nurse Practitioner | 1 | 0 | 1 | 558 | 62 | 67% | 9 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 509 | 65 | 71% | 7.6 |
| Speech Language Pathologist | 2 | 0 | 2 | 503 | 63 | 68% | 7.8 |
| Dietitian | 1 | 0 | 1 | 476 | 60 | 65% | 7.9 |
| Physical Therapy Aide | 2 | 0 | 2 | 430 | 60 | 65% | 7.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 378 | 55 | 60% | 6.7 |
| Qualified Social Worker | 2 | 0 | 2 | 346 | 51 | 55% | 6.8 |
| Physical Therapy Assistant | 3 | 0 | 3 | 206 | 38 | 41% | 4.6 |
| Medical Director | 0 | 2 | 2 | 50 | 21 | 23% | 2.4 |
31 Certified Nursing Assistant
% of Days
100%
14 Licensed Practical Nurse
% of Days
100%
5 Nurse Aide in Training
% of Days
100%
3 Dental Services Staff
% of Days
72%
6 Registered Nurse
% of Days
96%
3 Clinical Nurse Specialist
% of Days
72%
1 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
72%
2 Other Dietary Services Staff
% of Days
71%
2 Speech Language Pathologist
% of Days
68%
1 Dietitian
% of Days
65%
2 Physical Therapy Aide
% of Days
65%
3 Respiratory Therapy Technician
% of Days
60%
2 Qualified Social Worker
% of Days
55%
3 Physical Therapy Assistant
% of Days
41%
2 Medical Director
% of Days
23%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
In line with Idaho averageIdaho average: 9.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.8
In line with Idaho averageIdaho average: 19.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
12.4%
Percent of long-stay residents whose need for help with daily activities has increased
12.4%
26% better than Idaho averageIdaho average: 16.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
23.4%
Percent of long-stay residents whose ability to move independently worsened
23.4%
20% worse than Idaho averageIdaho average: 19.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.6%
5% worse than Idaho averageIdaho average: 22.5%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
41% worse than Idaho averageIdaho average: 2.8%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.7%
Percent of long-stay high risk residents with pressure ulcers
2.7%
25% better than Idaho averageIdaho average: 3.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.3%
Percent of long-stay residents with a urinary tract infection
1.3%
34% better than Idaho averageIdaho average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
In line with Idaho averageIdaho average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Idaho averageIdaho average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.5%
Percent of long-stay residents who received an antipsychotic medication
19.5%
7% worse than Idaho averageIdaho average: 18.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
In line with Idaho averageIdaho average: 97.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Idaho averageIdaho average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
11% better than Idaho averageIdaho average: 89.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
14% worse than Idaho averageIdaho average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
16% better than Idaho averageIdaho average: 86.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
47% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
27% of new residents, often for long-term daily care.
Typical stay
10 - 11 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
64
Medicare
8
12.5% of residents
Medicaid
47
73.4% of residents
Private pay or other
9
14.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Arbor Village at Hillcrest based on CMS SNF Cost Reports.
Occupancy Rate
56.2%
↑ 3.1pp vs 2022
Net Income
$868.9K
↑ ~$31.2K vs 2022
Total Payroll
$5.6M
↑ ~$483.7K vs 2022
Profit Margin
8.9%
↓ 0.4pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$9.8M
Profit
$868.9K
Privately-owned community
Operated by a business corporation.
Home revenue
$9.8M Rank #18 / 31Revenue — State benchmarkedThis home is ranked 18th out of 31 homes in Idaho. Shows this facility's annual revenue compared to the Idaho SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$868.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #17 / 31Payroll — State benchmarkedThis home is ranked 17th out of 31 homes in Idaho. Shows total annual staff payroll benchmarked to the Idaho average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #17 / 31Payroll — State benchmarkedThis home is ranked 17th out of 31 homes in Idaho. Shows total annual staff payroll benchmarked to the Idaho average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.9M
What does this home offer?
Minimum Age: 65 Years Old
Pets Allowed
Room Sizes: 433 / 532 / 655 sq. ft
Housing Options: Studio / 1 bed / 2 bed
Building Type: Two-story
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for Arbor Village at Hillcrest
Studio
One Bedroom
Two Bedroom
Places of interest near Arbor Village at Hillcrest
9.7 miles from city center
Estimated distance in miles from Boise's city center to Arbor Village at Hillcrest's address, calculated via Google Maps.
— 1.08 miles to nearest hospital (Vibra Hospital of Boise)
Calculate Travel Distance to Arbor Village at Hillcrest
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Financial Assistance for
Nursing Home in Idaho
Arbor Village at Hillcrest is located in Boise, Idaho.
Here are the financial assistance programs available to residents in Idaho.
Frequently Asked Questions about Arbor Village at Hillcrest
What neighborhood is Arbor Village at Hillcrest in?
Arbor Village at Hillcrest is in the Boise Bench neighborhood of Boise.
Is Arbor Village at Hillcrest in a walkable area?
Arbor Village at Hillcrest has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Arbor Village at Hillcrest?
According to ID state health department records, Arbor Village at Hillcrest's license number is RC-1316.
Does Arbor Village at Hillcrest have different floorplan options?
Yes — see the floorplan options available at Arbor Village at Hillcrest on this page.
Who is the administrator of Arbor Village at Hillcrest?
Corrie Jason is the administrator of Arbor Village at Hillcrest.
How many beds does Arbor Village at Hillcrest have?
Arbor Village at Hillcrest has 152 beds.
Are there photos of Arbor Village at Hillcrest?
Yes — there are 14 photos of Arbor Village at Hillcrest in the photo gallery on this page.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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