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Brookdale Westlake Village
Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care & Skilled Nursing · Westlake, OH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Front entrance of Brookdale Westlake Village nursing home Outdoor garden area with raised plant beds and seating Exterior view of Brookdale Westlake Village Entrance of Brookdale Westlake Village with welcoming decor Front entrance of Brookdale Westlake Village with landscaping Exterior view of the facility with landscaped path Exterior view of the Brookdale facility Interior common area with seating and decor Common area with seating and fireplace Dining room setup with tables and chairs Elegant dining area with wooden tables and chandeliers Serene outdoor space with a pond and greenery Cozy furnished bedroom in a senior living facility A serene outdoor garden space with benches. Bright kitchen area with modern appliances Beautiful garden with colorful trees and a pond. Residents and staff gardening together outdoors. Two women walking outside near planters. Two smiling seniors enjoying time outdoors

Brookdale Westlake Village

Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care & Skilled Nursing · Westlake, OH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
28550 Westlake Village Dr, Westlake, OH 44145 View map Calculator: See prices in your area
Brookdale Westlake Village accepts Medicare and private pay.
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Calculator: See prices in your area
Brookdale Westlake Village accepts Medicare and private pay.

Overview of Brookdale Westlake Village

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Located in a serene corner of Westlake, OH Brookdale Westlake Village offers a vibrant senior living community with options for Independent Living, Assisted Living, and Memory Care. Seniors here relish the tranquil surroundings and the convenience of comprehensive health care services, including respite stays, short-term care and hospice care. Residents enjoy an inviting dining program featuring delicious, chef-prepared meals served in a warm community atmosphere.

With activities ranging from fitness classes to arts and crafts, there’s always something engaging to enrich social, emotional, and physical well-being. At Brookdale Westlake Village, seniors find a haven equipped with essential amenities like an emergency alert system and a pet-friendly environment, ensuring peace of mind and companionship. Our fitness center encourages active lifestyles, while the on-site pub and sports bar provide a cozy spot for socializing. With spacious, light-filled apartments offering ample storage and picturesque views, Brookdale Westlake Village is the ideal choice for seniors seeking a fulfilling and supportive community lifestyle.

Facility Direct Line (440) 892-4200
Facility Direct Line (440) 892-4200 ccfeedback@brookdale.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 57.1% Above OH avg. ▲ 57.1% Above OH avg.OH average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.8% Above OH avg. ▲ 42.8% Above OH avg.OH average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 63.8% Above OH avg. ▲ 63.8% Above OH avg.OH average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 14.7% Above OH avg. ▲ 14.7% Above OH avg.OH average: 4.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Ohio averages

Rank #24 / 174Nurse hours — State benchmarkedThis home is ranked 24th out of 174 homes we track in Ohio for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 174 Ohio facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 24th out of 174 homes we track in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 14m

19% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 8m
+79% State avg: 38m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 5m
+13% State avg: 58m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 0m
−6% State avg: 2h 8m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 36m
+10% State avg: 3h 17m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
8m
+172% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
51m
+102% State avg: 25m per day · National avg: 28m per day

1 of 6 metrics below state avg

Standout metric: Physical Therapist is +172% above Ohio average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 60 Rank #116 / 185Bed count — State benchmarkedThis home is ranked 116th out of 185 homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
48 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #172 / 233Walk Score — State benchmarkedThis home is ranked 172nd out of 233 homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
25 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #5 / 134Occupancy rate — State benchmarkedThis home is ranked 5th out of 134 homes we track in Ohio for occupancy. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 134. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
96.7% This home is often near full
Higher than the Ohio average: 82.7%
Residents per day Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
58
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
25 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

StatusActive
CountyCuyahoga
License Number1991R
CMS Certification Number366373

Ownership & Operating Entity

Brookdale Westlake Village is administered by Suzanne Nall.

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Policies

No pets allowed
No Smoking
No Alcohol

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMARGRET JAKABCIC

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Home Care

Contact Information

Email e000819407@brookdale.com
Fax(440) 892-4756

Additional Policies & Features

HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Fitness Center
Library
Salon
Spa
Chapel
Dining
Bistro
Courtyard
Garden
Patio
Walking Paths
Arts & Crafts
Transportation
Concierge
Housekeeping
Laundry
Activitiesgardening, painting, fitness classes, bingo nights
Wellness ProgramBrookdale HealthPlus, personalized preventive care, support for chronic conditions management, continued coordination of care with a dedicated RN Care Manager
Religious Services
Touring HoursMon - Fri: 8am - 9pm; Sat: 9am - 5:30pm

Pricing & Financial Information

Starting Price$3,145 per month

Contact Brookdale Westlake Village

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Since 2019 · 7 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 7 citations 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Ohio state average
Overall vs. OH average 0 Worse No metrics in this bucket. 1 At Avg Metrics at Ohio average:
• Total citations (at OH avg) 1 Better Metrics better than Ohio average:
• Citations per inspection (57% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityOH Averagevs. OH Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 77 This facility has total citations in line with the Ohio average (7 vs. OH avg 7).— At avg
Citations per inspection Info Average citations per inspection. 1.84.2 This facility has 57% fewer citations per inspection than a typical Ohio nursing home (1.8 vs. OH avg 4.2).↓ 57% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityOH Averagevs. OH Avg
Total inspections Info Combined count of all inspections conducted at this facility. 46 This facility has had 33% fewer total inspections than the Ohio average (4 vs. OH avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 33% fewer
Show Inspection Reports

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

86 / 100

Ohio average: 84 / 100

2022 – 2023 Period

Care and services

88 / 100

Ohio average: 85 / 100

Environment

96 / 100

Ohio average: 95 / 100

Moving in

94 / 100

Ohio average: 92 / 100

Facility culture

85 / 100

Ohio average: 86 / 100

Caregivers

88 / 100

Ohio average: 87 / 100

Spending time

79 / 100

Ohio average: 73 / 100

Meals and dining

74 / 100

Ohio average: 73 / 100

The structured, in-person survey instrument was developed by Scripps Gerontology Center at Miami University of Ohio and Vital Research.

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2019 · 7 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 5

State average 6.5

Last Health inspection on Apr 2026

Total health citations
9 Rank #8 / 177Health citations — State benchmarkedThis home is ranked 8th out of 177 homes we track in Ohio for health citations. Shows this facility's total health deficiency citations benchmarked to the Ohio State average, with a ranking across all 177 OH facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 31.1

Citations per inspection
1.8 Rank #2 / 177Citations per inspection — State benchmarkedThis home is ranked 2nd out of 177 homes we track in Ohio for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Ohio mean across 177 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.76

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

2 of 9 citations resulted from standard inspections; 6 of 9 resulted from complaint investigations; and 1 of 9 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than State average

State average: 0.3

Serious health citations
0
100% better than State average

State average: 0.9

0 critical citations State average: 0.3
0 serious citations State average: 0.9
8 moderate citations State average: 29.3
1 minor citation State average: 0.7
Citations history (last 7 years)
Infection Control moderate citation Apr 22, 2026
Corrected
Nutrition moderate citation Apr 22, 2026
Corrected
Quality of Care moderate citation Apr 22, 2026
Corrected
Resident Rights minor citation Apr 22, 2026
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 257
Employees 81
Contractors 176
Staff to resident ratio 4.43 : 1
118% more staff per resident than Ohio average
Ohio average ratio: 2.04 : 1 Ohio average ratio: 2.04 : 1See full Ohio ranking
Avg staff/day 44
Average shift 7.2 hours
11% worse than Ohio average
Ohio average: 8.1 hours Ohio average shift: 8.1 hoursSee full Ohio ranking
Total staff hours (quarter) 29,138

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 28 total: 18 full-time employees and 10 contractors. 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 55 total: 15 full-time employees and 40 contractors. 55
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 132 total: 33 full-time employees and 99 contractors. 132
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

22.2%

6,464 contractor hours this quarter

Certified Nursing Assistant: 99 Licensed Practical Nurse: 40 Registered Nurse: 10 Respiratory Therapy Technician: 6 Occupational Therapy Assistant: 6 Speech Language Pathologist: 4 Physical Therapy Assistant: 4 Physical Therapy Aide: 3 Medical Director: 3 Qualified Social Worker: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant339913211,01992100%7.4
Licensed Practical Nurse1540554,54292100%8.5
Registered Nurse1810284,06192100%8
RN Director of Nursing4041,5497683%7.8
Clinical Nurse Specialist3031,0046773%7.6
Speech Language Pathologist0449906975%5.4
Physical Therapy Aide0339197278%7
Physical Therapy Assistant0447387379%5.7
Dental Services Staff2025906368%7.9
Nurse Practitioner1015126470%8
Respiratory Therapy Technician0664957379%3.4
Occupational Therapy Aide1014886166%8
Mental Health Service Worker1014816166%7.9
Dietitian1014776065%8
Other Dietary Services Staff1014605459%8.5
Administrator1014205459%7.8
Qualified Social Worker0113315964%5.6
Occupational Therapy Assistant066364145%0.8
Medical Director033272123%1.2
132 Certified Nursing Assistant
% of Days 100%
55 Licensed Practical Nurse
% of Days 100%
28 Registered Nurse
% of Days 100%
4 RN Director of Nursing
% of Days 83%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.7
In line with Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.3
76% worse than Ohio average

Ohio average: 12.7

Long-stay resident measures
Significantly above average Ohio avg: 4.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 14.5%
113% worse than Ohio average

Ohio average: 6.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.1%
37% worse than Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.3%
5% better than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.7%
56% better than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.3%
46% better than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.6%
81% better than Ohio average

Ohio average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 4.4%
48% better than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
8% better than Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 82.8%
12% worse than Ohio average

Ohio average: 94.5%

Short-stay resident measures
Above average Ohio avg: 2.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
27% better than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.3%
76% better than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.4%
22% better than Ohio average

Ohio average: 75.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 27.8%
11% worse than Ohio average

Ohio average: 25.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.5%
24% better than Ohio average

Ohio average: 12.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.0%
25% worse than Ohio average

Ohio average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 44.0%
18% worse than Ohio average

Ohio average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 61.3%
21% better than Ohio average

Ohio average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

73% of new residents, often for short stays.

Typical stay 6 - 7 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 58
Medicare
18
31% of residents
Medicaid
5
8.6% of residents
Private pay or other
35
60.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$4.6M
For-profit Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.1M Rank #5 / 172Net patient revenue — State benchmarkedThis home is ranked 5th out of 172 homes we track in Ohio. Shows this facility's net patient revenue compared to the Ohio average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$4.6M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$765.5K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #8 / 172Payroll costs — State benchmarkedThis home is ranked 8th out of 172 homes we track in Ohio. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Ohio average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$10.2M 50.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #106 / 172Payroll % of net patient revenue — State benchmarkedThis home is ranked 106th out of 172 homes we track in Ohio. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$14.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$24.7M
How we calculate these figures

This home is administered by Suzanne Nall.

This home is owned by Labeed Diab

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 366373

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

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Room sizes icon

Room Sizes: 348 - 560 / 567 / 664 / 836 / 878 / 999 / 1,088 / 1,300 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Type of Rooms Available

1 Bed
1 Bed
1
280 - 836 sq. ft
2 Bed
2 Bed
2 Bed
1 / 4
2 Bed
2
999 - 1088 sq. ft

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (73% of admissions), and a typical private pay stay runs around 6 - 7 months.

Admissions
720 total

Coverage residents most often arrive under.

Medicare 27%
Private pay 73%
Discharges
766 total

Coverage residents most often leave under.

Medicare 35%
Private pay 65%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Living Spaces & Floor Plans for Brookdale Westlake Village

Floor plan 2
Floor plan 2
Layout
Floor plan 3
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Places of interest near Brookdale Westlake Village

Address 1.8 miles from city center Info Estimated distance in miles from Westlake's city center to Brookdale Westlake Village's address, calculated via Google Maps. — 6.1 miles to nearest hospital (Cleveland Clinic Fairview Hospital)

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Compare Nursing Homes around the area

Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 55.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Brookdale Westlake Village ★ ★ ★ ★ ★
NH
AL
CCRC
IL
MC
SNF
Westlake
60
Facility 60
OH AVG 82
Rank #116 / 185
96.7%
Facility 96.7%
OH AVG 82.7%
Rank #5 / 134
+17%
4.23
Facility 4.23
OH AVG 3.54
Rank #24 / 174
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +18%+19%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 177
9
Facility 9
OH AVG 30.9
Rank #8 / 177
1.8
Facility 1.8
OH AVG 4.6
Rank #2 / 177
-58A+
25
Facility 25
OH AVG 42
Rank #172 / 233
Labeed Diab
$20.1MFiscal year ending 12/2023
Facility $20.1MFiscal year ending 12/2023
OH AVG $9.6M
Rank #5 / 172
$10.2MFiscal year ending 12/2023
Facility $10.2MFiscal year ending 12/2023
OH AVG $5.2M
Rank #8 / 172
50.8%Fiscal year ending 12/2023
Facility 50.8%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #106 / 172
366373
Parkvue Place ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Sandusky
87
Facility 87
OH AVG 82
Rank #77 / 185
92.0%
Facility 92.0%
OH AVG 82.7%
Rank #35 / 134
+11%
4.50
Facility 4.50
OH AVG 3.54
Rank #13 / 174
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -41%+27%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 177
16
Facility 16
OH AVG 30.9
Rank #52 / 177
3.2
Facility 3.2
OH AVG 4.6
Rank #79 / 177
-77-
86
Facility 86
OH AVG 42
Rank #4 / 233
Ken Keller
$9.0MFiscal year ending 12/2023
Facility $9.0MFiscal year ending 12/2023
OH AVG $9.6M
Rank #89 / 172
$5.9MFiscal year ending 12/2023
Facility $5.9MFiscal year ending 12/2023
OH AVG $5.2M
Rank #49 / 172
65.7%Fiscal year ending 12/2023
Facility 65.7%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #28 / 172
365997
Genoa Retirement Village ★ ★ ★ ★ ★
NH
ADC
AL
IL
MC
SNF
Genoa
68
Facility 68
OH AVG 82
Rank #109 / 185
94.1%
Facility 94.1%
OH AVG 82.7%
Rank #18 / 134
+14%
3.13
Facility 3.13
OH AVG 3.54
Rank #118 / 174
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +79%-12%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 177
15
Facility 15
OH AVG 30.9
Rank #33 / 177
3.8
Facility 3.8
OH AVG 4.6
Rank #49 / 177
-64A+
17
Facility 17
OH AVG 42
Rank #195 / 233
Michelle Vernon
$11.4MFiscal year ending 12/2023
Facility $11.4MFiscal year ending 12/2023
OH AVG $9.6M
Rank #44 / 172
$5.9MFiscal year ending 12/2023
Facility $5.9MFiscal year ending 12/2023
OH AVG $5.2M
Rank #48 / 172
51.9%Fiscal year ending 12/2023
Facility 51.9%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #98 / 172
365663
Elizabeth Scott Community ★ ★ ★ ★ ☆
NH
AL
MC
SNF
Maumee
60
Facility 60
OH AVG 82
Rank #116 / 185
86.7%
Facility 86.7%
OH AVG 82.7%
Rank #69 / 134
+5%
4.26
Facility 4.26
OH AVG 3.54
Rank #19 / 174
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -64%+20%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 177
9
Facility 9
OH AVG 30.9
Rank #19 / 177
2.3
Facility 2.3
OH AVG 4.6
Rank #15 / 177
-52A+-Elizabeth Scott, Inc
$6.7MFiscal year ending 12/2023
Facility $6.7MFiscal year ending 12/2023
OH AVG $9.6M
Rank #126 / 172
$3.2MFiscal year ending 12/2023
Facility $3.2MFiscal year ending 12/2023
OH AVG $5.2M
Rank #136 / 172
48%Fiscal year ending 12/2023
Facility 48%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #133 / 172
366184
Vancrest of Ada Assisted Living ★ ★ ☆ ☆ ☆
NH
AL
HC
HOS
RC
SNF
Ada (Liberty Township)
41
Facility 41
OH AVG 82
Rank #154 / 185
--
3.78
Facility 3.78
OH AVG 3.54
Rank #47 / 174
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -8%+7%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 177
21
Facility 21
OH AVG 30.9
Rank #59 / 177
3.5
Facility 3.5
OH AVG 4.6
Rank #56 / 177
153A+
51
Facility 51
OH AVG 42
Rank #85 / 233
Shane Stewart
$6.5MFiscal year ending 12/2023
Facility $6.5MFiscal year ending 12/2023
OH AVG $9.6M
Rank #134 / 172
$3.2MFiscal year ending 12/2023
Facility $3.2MFiscal year ending 12/2023
OH AVG $5.2M
Rank #137 / 172
50.1%Fiscal year ending 12/2023
Facility 50.1%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #113 / 172
366444

Rank badges are statewide: each nursing home is ranked against every OH nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Frequently Asked Questions about Brookdale Westlake Village

Who is the Director of Nursing at Brookdale Westlake Village?

Margret Jakabcic is the Director of Nursing at Brookdale Westlake Village.

Is Brookdale Westlake Village in a walkable area?

Brookdale Westlake Village has a walk score of 25. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Brookdale Westlake Village?

Brookdale Westlake Village's license number is 1991R.

What is the occupancy rate at Brookdale Westlake Village?

Brookdale Westlake Village's occupancy is 96.7%.

How long has Brookdale Westlake Village been in business?

Brookdale Westlake Village has been operating for approximately 48 years, based on available licensing and registration records.

Does Brookdale Westlake Village have different floorplan options?

Yes — see the floorplan options available at Brookdale Westlake Village on this page.

Are pets allowed at Brookdale Westlake Village?

Yes, Brookdale Westlake Village allows residents to bring their pets.

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