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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Arden Care Center is a comprehensive nursing home in Hamden, CT, offering skilled nursing and rehabilitation. The community also promotes a close-knit and supportive environment with its specially built suites and memory care units. Respite care, wound care, and palliative care are also offered to meet residents’ healthcare needs. Prioritizing residents’ dignity, the community provides the highest quality of care for their healthcare needs.
Recreational activities and social events allow residents to live actively and maintain social connections for leisure and wellness. Psychological support, pain management, and nutritional services are also provided to enrich residents’ living experiences. The community is also surrounded by bus stops, shops, and restaurants, ensuring accessibility and convenience. As one of the trusted choices for senior living in Connecticut, this nursing home continuously helps older adults live to their potential in retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 58th out of 66 homes in Connecticut. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 21m per day | ▼ 50% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ▲ 18% State avg: 50m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 26m per day | ▲ 7% State avg: 2h 17m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 4m per day | ▼ 10% State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 17m per day | ▼ 39% State avg: 28m per day · National avg: 29m per day |
Similar to the Connecticut average: 84%Key information about the people who lead and staff this community.
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 98 | 19 | This facility has 416% more total deficiencies than a typical Connecticut nursing home (98 vs. CT avg 19).↑ 416% worse |
|
Deficiencies per year
Average deficiencies per year since 2019.
| 14 | 2.7 | This facility has 419% more deficiencies per year than a typical Connecticut nursing home (14 vs. CT avg 2.7).↑ 419% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 6.1 | 1.5 | This facility has 307% more deficiencies per inspection than a typical Connecticut nursing home (6.1 vs. CT avg 1.5).↑ 307% worse |
Inspections
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 13 | This facility has 23% more total inspections than a typical Connecticut nursing home (16 vs. CT avg 13).↑ 23% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, showing repeated substantiated complaints primarily involving medication management, resident safety, and abuse or neglect concerns. The most recent inspection on December 18, 2025, cited three deficiencies related to medication errors, failure to inform a resident of diagnosis, and documentation lapses. Previous investigations substantiated misappropriation of narcotics, unsecured secured unit doors, and failures in wound care and abuse reporting, with some corrective actions verified but ongoing issues in supervision and medication controls.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsConnecticut average 5.7
Last Health inspection on Sep 2025
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 63 citations resulted from standard inspections; and 31 of 63 resulted from complaint investigations.
567% worse than Connecticut averageConnecticut average: 0.3
43% worse than Connecticut averageConnecticut average: 0.7
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
7% better than Connecticut average
0% compared with Connecticut average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
5,523 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 116 | 80 | 196 | 42,314 | 91 | 99% | 7.6 |
| Licensed Practical Nurse | 55 | 58 | 113 | 17,806 | 91 | 99% | 8.2 |
| Registered Nurse | 11 | 22 | 33 | 3,733 | 89 | 97% | 7.7 |
| Clinical Nurse Specialist | 8 | 11 | 19 | 2,225 | 88 | 96% | 8.1 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,840 | 83 | 90% | 7.2 |
| Mental Health Service Worker | 6 | 0 | 6 | 1,618 | 72 | 78% | 7.6 |
| RN Director of Nursing | 2 | 0 | 2 | 821 | 70 | 76% | 7.9 |
| Medication Aide/Technician | 2 | 0 | 2 | 681 | 64 | 70% | 7.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 512 | 60 | 65% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Nurse Aide in Training | 1 | 0 | 1 | 445 | 72 | 78% | 6.2 |
| Occupational Therapist | 1 | 0 | 1 | 352 | 44 | 48% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 330 | 43 | 47% | 7.7 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 128 | 40 | 43% | 3.1 |
| Medical Director | 0 | 1 | 1 | 39 | 10 | 11% | 3.9 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
153% higher than Connecticut averageConnecticut average: $44K
129% more fines than Connecticut averageConnecticut average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Connecticut averageConnecticut average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 28, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 19, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 25, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
9% worse than Connecticut averageConnecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.8
8% worse than Connecticut averageConnecticut average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
20.3%
7% worse than Connecticut averageConnecticut average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
20.1%
5% worse than Connecticut averageConnecticut average: 19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.1%
13% worse than Connecticut averageConnecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
23% better than Connecticut averageConnecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
6.2%
34% worse than Connecticut averageConnecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
0.7%
58% better than Connecticut averageConnecticut average: 1.7%
Percent of long-stay residents who lose too much weight
7.7%
22% worse than Connecticut averageConnecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
56.5%
273% worse than Connecticut averageConnecticut average: 15.2%
Percent of long-stay residents who received an antipsychotic medication
19.3%
13% worse than Connecticut averageConnecticut average: 17.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
77.7%
11% worse than Connecticut averageConnecticut average: 87.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
In line with Connecticut averageConnecticut average: 93.5%
Number of hospitalizations per 1,000 long-stay resident days.
3.33
59% worse than Connecticut averageConnecticut average: 2.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.97
37% better than Connecticut averageConnecticut average: 1.53
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.7%
12% worse than Connecticut averageConnecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Connecticut averageConnecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
59.8%
14% worse than Connecticut averageConnecticut average: 69.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.3%
13% worse than Connecticut averageConnecticut average: 25.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
4.9%
56% better than Connecticut averageConnecticut average: 11.1%
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
247% worse than Connecticut averageConnecticut average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.8%
11% worse than Connecticut averageConnecticut average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.2%
In line with Connecticut averageConnecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
19% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
30% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
194Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Arden Care Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #8 / 72Payroll — State benchmarkedThis home is ranked 8th out of 72 homes in Connecticut. Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Building Type: Mid-rise
Dining Services
Social and Recreational Activities
Rehabilitative Support
On-site Medical Care and Health Services
Most residents stay for extended periods and receive ongoing daily care.
1.6 miles from city center
Estimated distance in miles from Hamden's city center to Arden Care Center's address, calculated via Google Maps.
Add your location
Arden Care Center is located in Hamden, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
| Hamden Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hamden | 153 | 78.5% | -7% | 4.21 | -20% | +6% | $0 | 45 | 5.0 | 1 | 135 | 28 | Wcthc LLC | $24.5M | $10.8M | 43.9% | 75366 | ||||
| Arden Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hamden | 271 | 82.3% | -2% | 3.24 | -21% | -18% | $110.5k | 63 | 4.9 | 3 | 223 | 66 | Usher Egert | $41.2M | $19.4M | 47.1% | 75228 |
Arden Care Center has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to CT state health department records, Arden Care Center's license number is 2491.
According to CT state health department records, Arden Care Center's license expires on March 31, 2026.
Arden Care Center's occupancy is 82%.
Arden Care Center is located at 850 Mix Ave., Hamden, CT 06514.
(203) 281-3500 will put you in contact with the team at Arden Care Center.
Yes — Arden Care Center is a CMS-certified provider of Medicare and Medicaid.
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