Ashford on Broad
Assisted Living, Independent Living & Respite Care · Columbus, OH
Ashford on Broad
Assisted Living, Independent Living & Respite Care · Columbus, OH
Ashford on Broad accepts Medicaid.
The Ashford on Broad is an independent living and assisted living community that promotes a vibrant and comfortable lifestyle. The community is considered as one of the communities in Columbus that provide a high standard of quality living; ensuring that they maintain a service dedicated to enhancing the quality of life for every senior. Ashford on Broads boasts a financial assistance program for every senior, adding to the wonders of the community. While providing affordable care they manage to provide outstanding service for their residents. The independent living and assisted living community promote a delightful environment where everyone is encouraged to blossom their relationship with staff and other residents. Ashford on Broad understands the meaning of putting residents first, as seen through promotion of better living where seniors are able to feel important.
Ashford on Board provides comprehensive services designed to help the lives of each resident– utilities included, individually controlled air conditioning and heating system, kitchenettes, basic cable and Wi-Fi that are all available in each apartment. Community amenities provide a bistro, private dining room, hair salon, and home theater; as for their services that help with transportation, delicious meals provided, housekeeping and laundry.
105-bed community Rank #66 / 323Bed count — State benchmarkedThis home is ranked 66th out of 323 homes in Ohio. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 36 / 100 Rank #390 / 705Walk Score — State benchmarkedThis home is ranked 390th out of 705 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeResidential Care Facility
StatusActive
CountyFranklin
Policies
No pets allowed
No Smoking
Designated smoking area NOT available
No Alcohol
Staffing
Key information about the people who lead and staff this community.
Director of NursingTERESE WILLIAMS
ContactMs. Kristen Kim, Executive Director
Accept Medicaid
Respite Care
Licensed Nurses/CNAs
Email
bstepanian@wallick.com
Fax(614) 641-2996
Activities
IL$4,060 per month
AL$5,160 per month
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
1 Worse
Metrics worse than Ohio average:
• Total citations (150% above) 0 Better No metrics in this bucket.
• Total citations (150% above) 0 Better No metrics in this bucket.
Latest Inspection
February 4, 2025
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 5 | 2 | This facility has 150% more total citations than a typical Ohio assisted living residence (5 vs. OH avg 2).↑ 150% worse |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
92 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
92 / 100
Ohio average: 88 / 100
Environment
98 / 100
Ohio average: 95 / 100
Moving in
95 / 100
Ohio average: 92 / 100
Facility culture
92 / 100
Ohio average: 86 / 100
Caregivers
97 / 100
Ohio average: 88 / 100
Spending time
88 / 100
Ohio average: 79 / 100
Meals and dining
80 / 100
Ohio average: 73 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Family satisfaction survey results
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Average score
71 / 100
Ohio average: 77 / 100
Latest survey results
Care and services
73 / 100
Ohio average: 80 / 100
Environment
78 / 100
Ohio average: 78 / 100
Moving in
88 / 100
Ohio average: 85 / 100
Facility culture
69 / 100
Ohio average: 78 / 100
Caregivers
67 / 100
Ohio average: 78 / 100
Spending time
65 / 100
Ohio average: 68 / 100
Meals and dining
69 / 100
Ohio average: 67 / 100
How often family visits residents at Ashford on Broad
Profile of respondents of this survey
Daily
7.4
Several times a week
44.4
Once a week
22.2
Two to three times a month
11.1
Once a month
7.4
Few times a year
7.4
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does this living arrangement help the resident maintain their independence?:
This facility84/100
Ohio average84/100
Do you have enough opportunities for input into decisions about your resident’s care?:
This facility73/100
Ohio average78/100
Do you get enough information to make decisions with or about your resident?:
This facility62/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is the residential care facility thoroughly clean?:
This facility72/100
Ohio average83/100
Can the resident get outside often enough?:
This facility78/100
Ohio average74/100
Are the resident’s belongings safe?:
This facility83/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
When the resident moved in, were you given thorough information to help you know
This facility—/100
Ohio average—/100
what to expect?:
This facility87/100
Ohio average85/100
Was the resident given a thorough orientation to residential care?:
This facility82/100
Ohio average80/100
Did you feel warmly welcomed as a new family member?:
This facility94/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Are you encouraged to speak up when you have a problem?:
This facility77/100
Ohio average83/100
Are your concerns addressed in a timely way?:
This facility65/100
Ohio average78/100
Are you kept well informed about how things are going with your resident?:
This facility70/100
Ohio average76/100
Do the staff seem happy to work at the residential care facility?:
This facility70/100
Ohio average77/100
Do the staff go above and beyond to give your resident a good life?:
This facility64/100
Ohio average76/100
Do you feel confident that staff would help your resident beyond their personal care
This facility—/100
Ohio average—/100
needs if you could not (eg, paperwork, purchasing clothing)?:
This facility59/100
Ohio average69/100
Do you have peace of mind about the care your resident is getting when you aren’t at
This facility—/100
Ohio average—/100
the residential care facility?:
This facility69/100
Ohio average82/100
Would you highly recommend this residential care facility to a family member or friend?:
This facility68/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Do you feel confident the staff is knowledgeable about the resident’s medical
This facility—/100
Ohio average—/100
condition(s) and treatment(s)?:
This facility67/100
Ohio average79/100
Do the staff know what the resident likes and doesn’t like?:
This facility67/100
Ohio average79/100
Do the staff regularly check to see if the resident needs anything?:
This facility67/100
Ohio average77/100
Have you gotten to know the staff who care for your resident?:
This facility69/100
Ohio average78/100
Do the staff encourage your resident to be as independent as they are able to be?:
This facility73/100
Ohio average82/100
Do you feel confident staff would come quickly anytime your resident needed help?:
This facility58/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does the resident have something enjoyable to look forward to most days?:
This facility67/100
Ohio average71/100
Do the staff do a good job keeping the resident connected to the community?:
This facility71/100
Ohio average72/100
Does the resident have plenty of opportunities to do things that are meaningful to them?:
This facility68/100
Ohio average71/100
Does the residential care facility have enough opportunities for your resident to go on
This facility—/100
Ohio average—/100
special outings and events?:
This facility73/100
Ohio average63/100
Does the resident like the provided activities?:
This facility51/100
Ohio average69/100
Does the residential care facility provide things the resident enjoys doing on the
This facility—/100
Ohio average—/100
weekend?:
This facility49/100
Ohio average56/100
Do you have plenty of opportunities to be involved in the residential care facility?:
This facility67/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is there a lot of variety in the meals?:
This facility75/100
Ohio average70/100
Are you included in mealtimes if you want to be?:
This facility68/100
Ohio average65/100
Is the food good?:
This facility67/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Ashford on Broad
1 Bedroom
Studio
Studio
1 Bedroom
Places of interest near Ashford on Broad
7.1 miles from city center
Estimated distance in miles from Columbus's city center to Ashford on Broad's address, calculated via Google Maps.
Calculate Travel Distance to Ashford on Broad
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Compare Assisted Living around Columbus
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
| Ashford on Broad | AL IL RC | Columbus (Whitehall) | 105
Facility
105
OH AVG
78
Rank
#66 / 323 | Yes |
36
Facility
36
OH AVG
40
Rank
#390 / 705 | Studio / 1 Bed | A+ | 92
Facility
92
OH AVG
85.8
Rank
#19 / 193 | 5
Facility
5
OH AVG
2
Rank
#117 / 142 |
| The Woodlands of Columbus | AL MC RC | Columbus (East Broad) | 102
Facility
102
OH AVG
78
Rank
#69 / 323 | Yes |
8
Facility
8
OH AVG
40
Rank
#629 / 705 | Studio / 1 Bed | A+ | 88
Facility
88
OH AVG
85.8
Rank
#56 / 193 | - |
| Claremont Retirement Village | AL IL MC | Columbus (Far Northwest) | 57
Facility
57
OH AVG
78
Rank
#199 / 323 | Yes |
50
Facility
50
OH AVG
40
Rank
#254 / 705 | Private Rooms | A+ | 84
Facility
84
OH AVG
85.8
Rank
#125 / 193 | - |
| Bickford of Upper Arlington | AL MC | Columbus (River Ridge) | 53
Facility
53
OH AVG
78
Rank
#221 / 323 | Yes |
48
Facility
48
OH AVG
40
Rank
#277 / 705 | Private Rooms | A+ | 87
Facility
87
OH AVG
85.8
Rank
#64 / 193 | 1
Facility
1
OH AVG
2
Rank
#1 / 142 |
| Bickford of Bexley | AL MC | Columbus (Bexley Park) | 53
Facility
53
OH AVG
78
Rank
#221 / 323 | Yes |
88
Facility
88
OH AVG
40
Rank
#3 / 705 | Private Rooms | A+ | 87
Facility
87
OH AVG
85.8
Rank
#64 / 193 | - |
Financial Assistance for
Assisted Living in Ohio
Ashford on Broad is located in Columbus, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Frequently Asked Questions about Ashford on Broad
What neighborhood is Ashford on Broad in?
Ashford on Broad is in the Whitehall neighborhood of Columbus.
Who is the Director of Nursing at Ashford on Broad?
Terese Williams is the Director of Nursing at Ashford on Broad.
Is Ashford on Broad in a walkable area?
Ashford on Broad has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Does Ashford on Broad have different floorplan options?
Yes — see the floorplan options available at Ashford on Broad on this page.
What is the best email address for Ashford on Broad?
The team at Ashford on Broad can be reached at BSTEPANIAN@WALLICK.COM.
How many beds does Ashford on Broad have?
Ashford on Broad has 105 beds.
Has Ashford on Broad had any recent citations?
Ashford on Broad has had 5 recently reported citations.
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