Ashton Manor at Sugarloaf
Assisted Living · Lawrenceville, GA
Ashton Manor at Sugarloaf
Assisted Living · Lawrenceville, GA
Situated in the heart of Lawrenceville, GA, Ashton Manor at Sugarloaf is an esteemed senior living community offering assisted living, independent living, and memory care services. As personal needs change, the community offers the perfect transition for the latter part of life’s journey. Moreover, it provides assisted living for residents who need supportive care, medication management, and specialized services, with all the comforts of a beautiful, safe home environment.
With its top-of-the-line amenities and services, residents can enjoy the following: delicious meals served daily in their restaurant-style dining rooms, discreet and dignified personal assistance, an expansive wellness/rehabilitation gym, housekeeping and laundry service, a 24/7 care team, and more. Engage in activities designed to appeal to every resident, such as crafts, movies, games, reminiscing, and gardening. Equipped with the right tools and people, seniors are guaranteed an all-encompassing living experience with Ashton Manor at Sugarloaf.
Types of Care at Ashton Manor at Sugarloaf
Assisted Living
70-bed community Rank #398 / 672Bed count — State benchmarkedThis home is ranked 398th out of 672 homes in Georgia. Shows this facility's certified or reported bed count compared to other Georgia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
6 years in operation Rank #436 / 670Years in operation — State benchmarkedThis home is ranked 436th out of 670 homes in Georgia. Shows how long this facility has been in operation compared to other Georgia SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 49 / 100 Rank #324 / 873Walk Score — State benchmarkedThis home is ranked 324th out of 873 homes in Georgia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Georgia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAssisted Living Community
StatusLicensed
IssuanceAugust 15, 2019
CountyGwinnett
Ashton Manor at Sugarloaf is administrated by Robert Howell.
Email
[email protected]
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2019 · 7 years of data
46 deficiencies
24 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Georgia state average
Overall vs. GA average
3 Worse
Metrics worse than Georgia average:
• Total deficiencies (119% above)
• Deficiencies per year (120% above)
• Total inspections (140% above) 1 Better Metrics better than Georgia average:
• Deficiencies per inspection (10% below)
• Total deficiencies (119% above)
• Deficiencies per year (120% above)
• Total inspections (140% above) 1 Better Metrics better than Georgia average:
• Deficiencies per inspection (10% below)
Latest Inspection
September 23, 2025
Complaint Investigation
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 46 | 21 | This facility has 119% more total deficiencies than a typical Georgia assisted living residence (46 vs. GA avg 21).↑ 119% worse |
|
Deficiencies per year
Average deficiencies per year since 2019.
| 6.6 | 3 | This facility has 120% more deficiencies per year than a typical Georgia assisted living residence (6.6 vs. GA avg 3).↑ 120% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.9 | 2.1 | This facility has 10% fewer deficiencies per inspection than a typical Georgia assisted living residence (1.9 vs. GA avg 2.1).↓ 10% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 24 | 10 | This facility has 140% more total inspections than a typical Georgia assisted living residence (24 vs. GA avg 10).↑ 140% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 23, 2025, found no deficiencies. Earlier inspections showed a pattern of deficiencies primarily related to staff training, emergency preparedness, and resident care, including issues with emergency first aid and CPR certification, fire safety compliance, and functioning alert call pendants. Several complaint investigations were substantiated, involving delayed staff responses to emergencies, inadequate resident care, and failure to notify families about incidents, though many complaints were unsubstantiated. Enforcement actions such as staff termination were noted in one case, but fines or license suspensions were not listed in the available reports. The facility’s record shows some improvement over time, with recent inspections citing fewer deficiencies compared to earlier years.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Building Type: 3-story
Fitness and Recreation
Ashton Manor at Sugarloaf Reviews
D Taylor
Mold exposure and roaches. Your parent will not get bathed or cared for. Its sad to watch. Your loved one will be soiled in their own fluids and bitten by insects.What do you like most about living here?
Answer: Nothing
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: There is none
How was the units offered in this community?
Answer: Mold infested, bed bugs, roaches and ants
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: They don't
Are there any hidden fees or unexpected charges?
Answer: No
Would you recommend this community to others looking for senior living options?
Answer: Absolutely NOT
Is there anything you wish you knew before moving in?
Answer: That my father would be neglected and not showered, and his clothes, not washed. He was also left to die if I didn't find him.
Mold exposure and roaches. Your parent will not get bathed or cared for. Its sad to watch. Your loved one will be soiled in their own fluids and bitten by insects.What do you like most about living here?
Answer: Nothing
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: There is none
How was the units offered in this community?
Answer: Mold infested, bed bugs, roaches and ants
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: They don't
Are there any hidden fees or unexpected charges?
Answer: No
Would you recommend this community to others looking for senior living options?
Answer: Absolutely NOT
Is there anything you wish you knew before moving in?
Answer: That my father would be neglected and not showered, and his clothes, not washed. He was also left to die if I didn't find him.
Places of interest near Ashton Manor at Sugarloaf
1.8 miles from city center
Estimated distance in miles from Lawrenceville's city center to Ashton Manor at Sugarloaf's address, calculated via Google Maps.
Calculate Travel Distance to Ashton Manor at Sugarloaf
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Financial Assistance for
Assisted Living in Georgia
Ashton Manor at Sugarloaf is located in Lawrenceville, Georgia.
Here are the financial assistance programs available to residents in Georgia.
Compare Assisted Living around Gwinnett County
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
Filter by care type
| Dogwood Forest of Grayson |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Grayson | 110 | No | 49 | - | 8
Facility
8
GA AVG
13
Rank
#328 / 670 | Bill Windsor | 14 | 3
Facility
3
GA AVG
19.7
Rank
#172 / 574 | 0.2
Facility
0.2
GA AVG
1.0
Rank
#127 / 574 |
| Ashton Manor at Sugarloaf |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lawrenceville (Hanarry Estates) | 70 | No | 49 | - | 6
Facility
6
GA AVG
13
Rank
#436 / 670 | Robert Howell | 24 | 46
Facility
46
GA AVG
19.7
Rank
#495 / 574 | 1.9
Facility
1.9
GA AVG
1.0
Rank
#483 / 574 |
| Tender Personal Care Home II |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lawrenceville | 9 | No | 21 | Private / Semi-Private Rooms | 13
Facility
13
GA AVG
13
Rank
#144 / 670 | Daniel Emerich | 4 | 5
Facility
5
GA AVG
19.7
Rank
#232 / 574 | 1.3
Facility
1.3
GA AVG
1.0
Rank
#386 / 574 |
Frequently Asked Questions about Ashton Manor at Sugarloaf
What neighborhood is Ashton Manor at Sugarloaf in?
Ashton Manor at Sugarloaf is in the Hanarry Estates neighborhood of Lawrenceville.
Is Ashton Manor at Sugarloaf in a walkable area?
Ashton Manor at Sugarloaf has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the best email address for Ashton Manor at Sugarloaf?
The team at Ashton Manor at Sugarloaf can be reached at [email protected].
Who is the administrator of Ashton Manor at Sugarloaf?
Robert Howell is the administrator of Ashton Manor at Sugarloaf.
How many beds does Ashton Manor at Sugarloaf have?
Ashton Manor at Sugarloaf has 70 beds.
What is the phone number of Ashton Manor at Sugarloaf?
(770) 963-4837 will put you in contact with the team at Ashton Manor at Sugarloaf.
What county is Ashton Manor at Sugarloaf located in?
Ashton Manor at Sugarloaf is in Gwinnett County.
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