(888) 927-9409
Contact Us Call
(888) 927-9409
Aurora Valley Care
Nursing Home & Skilled Nursing · Spokane Valley, WA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Aerial view of the Aurora Valley Care facility and surrounding area Bright dining room with tables and chairs set for meals Private resident room with a bed and window Common area with tables set for an activity

Aurora Valley Care

Nursing Home & Skilled Nursing · Spokane Valley, WA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
414 S University Rd, Spokane Valley, WA 99206 View map
Calculator: See prices in your area
Aurora Valley Care accepts Medicare, Medicaid, and private pay.
Aurora Valley Care accepts Medicare, Medicaid, and private pay.

Overview of Aurora Valley Care

Facebook Instagram

Serving the community of Spokane Valley, WA since 1966, Aurora Valley Care is a leading senior living community that offers rehabilitation and skilled nursing. The community provides a comfortable living space for both short-term rehabilitation and extended stays, all complemented with around-the-clock nursing assistance. Guaranteeing a lively and enjoyable lifestyle, the community also conducts a dynamic range of activities, spanning from games to festive gatherings and outings.

Focused in delivering optimal recovery, independence, and overall wellness, Aurora Valley Care offers comprehensive services, including physical therapy, speech therapy, nutritional support, occupational therapy, along with wellness-focused activities. A devoted team of professionals offers warmth, empathy, and an unyielding commitment to delivering personalized attention and care, fostering the overall well-being of residents within a nurturing environment.

Facility Direct Line (509) 924-4650
Facebook Instagram

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 38.0% Below WA avg. ▼ 38.0% Below WA avg.WA average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.5% Below WA avg. ▼ 64.5% Below WA avg.WA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 16.8% Above WA avg. ▲ 16.8% Above WA avg.WA average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 27.2% Above WA avg. ▲ 27.2% Above WA avg.WA average: 3.9Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Washington averages

Rank #32 / 61Nurse hours — State benchmarkedThis home is ranked 32nd out of 61 homes we track in Washington for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Washington average, with a ranking across 61 Washington facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 32nd out of 61 homes we track in Washington for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 58m

6% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
40m
−25% State avg: 53m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
57m
+17% State avg: 49m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 20m
−13% State avg: 2h 41m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 22m
−11% State avg: 3h 47m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−23% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
17m
−54% State avg: 38m per day · National avg: 29m per day

5 of 6 metrics below state avg

Standout metric: LPN / LVN is +17% above Washington average

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 124 Rank #15 / 68Bed count — State benchmarkedThis home is ranked 15th out of 68 homes we track in Washington for bed count. Shows this facility's certified or reported bed count compared to other Washington facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #16 / 80Walk Score — State benchmarkedThis home is ranked 16th out of 80 homes we track in Washington for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Washington facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
72 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #39 / 57Occupancy rate — State benchmarkedThis home is ranked 39th out of 57 homes we track in Washington for occupancy. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 57. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
69.8% This home usually has availability
Lower than the Washington average: 74.9%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
87
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
98 days

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Amenities & Lifestyle

Specific ProgramsLong-Term Skilled Nursing, Therapy Services

Contact Aurora Valley Care

CMS Health Inspection History

Inspections Since 2024 · 2 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 20

Washington average 8.7

Last Health inspection on May 2026

Total health citations
105 Rank #59 / 61Health citations — State benchmarkedThis home is ranked 59th out of 61 homes we track in Washington for health citations. Shows this facility's total health deficiency citations benchmarked to the Washington State average, with a ranking across all 61 WA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Washington average 49.3

Citations per inspection
5.25 Rank #23 / 61Citations per inspection — State benchmarkedThis home is ranked 23rd out of 61 homes we track in Washington for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Washington mean across 61 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Washington average 6.2

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

71 of 105 citations resulted from standard inspections; 31 of 105 resulted from complaint investigations; and 3 of 105 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 2 years)
Critical health citations
0
100% better than Washington average

Washington average: 0.3

Serious health citations
3
67% worse than Washington average

Washington average: 1.8

0 critical citations Washington average: 0.3
3 serious citations Washington average: 1.8
101 moderate citations Washington average: 46.8
1 minor citation Washington average: 0.5
Citations history (last 2 years)
Quality of Care moderate citation May 27, 2026
Corrected
Pharmacy moderate citation Apr 01, 2026
Corrected
Resident Rights moderate citation Apr 01, 2026
Corrected
Administration moderate citation Sep 15, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 148
Employees 97
Contractors 51
Staff to resident ratio 1.97 : 1
6% more staff per resident than Washington average
Washington average ratio: 1.86 : 1 Washington average ratio: 1.86 : 1See full Washington ranking
Avg staff/day 44
Average shift 8.3 hours
0% compared with Washington average
Washington average: 8.1 hours Washington average shift: 8.1 hoursSee full Washington ranking
Total staff hours (quarter) 33,594

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 10 RN Staff are full-time employees. No contractors work on this role. 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 23 total: 11 full-time employees and 12 contractors. 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 83 total: 47 full-time employees and 36 contractors. 83
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

7.4%

2,486 contractor hours this quarter

Certified Nursing Assistant: 36 Licensed Practical Nurse: 12 Occupational Therapy Assistant: 2 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant47368315,51892100%8.6
Licensed Practical Nurse1112235,23992100%8.3
Registered Nurse100103,79192100%8.7
RN Director of Nursing4041,6487986%8.2
Nurse Aide in Training3031,0067683%9
Physical Therapy Assistant4047496975%6.4
Medication Aide/Technician1017008188%8.6
Other Dietary Services Staff2026247278%6.4
Clinical Nurse Specialist3035966470%7.3
Administrator1015286672%8
Nurse Practitioner1015286672%8
Respiratory Therapy Technician2025025964%8.5
Mental Health Service Worker1014836470%7.5
Qualified Social Worker1014776874%7
Dietitian1014655964%7.9
Speech Language Pathologist2024446065%7.1
Occupational Therapy Aide2022315560%4.2
Occupational Therapy Assistant0224089%4.4
Medical Director011241314%1.8
Physical Therapy Aide101411%4.3
83 Certified Nursing Assistant
% of Days 100%
23 Licensed Practical Nurse
% of Days 100%
10 Registered Nurse
% of Days 100%
4 RN Director of Nursing
% of Days 86%
View All Staffing Data in Spokane

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $162K Rank #50 / 61Federal fines — State benchmarkedThis home is ranked 50th out of 61 homes we track in Washington for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Washington average among facilities with fines, and where it ranks among 61 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
99% higher than Washington average

Washington average: $82K

Number of fines 3
62% more fines than Washington average

Washington average: 1.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
261% more payment denials than Washington average

Washington average: 0.3

Fines amount comparison
Fines amount comparison
This facility $162K
Washington average $82K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

May 9, 2024 · $93K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 9, 2024
$93K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.3
7% better than Washington average

Washington average: 10.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.1
8% better than Washington average

Washington average: 20.9

Long-stay resident measures
Significantly above average Washington avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.2%
26% better than Washington average

Washington average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 20.1%
8% better than Washington average

Washington average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.1%
In line with Washington average

Washington average: 24.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
21% better than Washington average

Washington average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.3%
47% worse than Washington average

Washington average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.2%
138% worse than Washington average

Washington average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.1%
13% better than Washington average

Washington average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 13.3%
18% better than Washington average

Washington average: 16.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.1%
46% worse than Washington average

Washington average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
In line with Washington average

Washington average: 96.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
7% better than Washington average

Washington average: 93.8%

Short-stay resident measures
Significantly above average Washington avg: 3.6 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 78.9%
10% worse than Washington average

Washington average: 88.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Washington average

Washington average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 79.0%
In line with Washington average

Washington average: 82.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.7%
9% worse than Washington average

Washington average: 19.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.9%
17% better than Washington average

Washington average: 13.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Washington average

Washington average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 62.5%
16% better than Washington average

Washington average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 49.4%
In line with Washington average

Washington average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

64% of new residents, often for short stays.

Typical stay 29 days

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 75
Medicare
2
2.7% of residents
Medicaid
55
73.3% of residents
Private pay or other
18
24% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$384.6K
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.1M Rank #39 / 51Net patient revenue — State benchmarkedThis home is ranked 39th out of 51 homes we track in Washington. Shows this facility's net patient revenue compared to the Washington average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$384.6K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$623.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #45 / 51Payroll costs — State benchmarkedThis home is ranked 45th out of 51 homes we track in Washington. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Washington average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$4.7M 46.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #45 / 51Payroll % of net patient revenue — State benchmarkedThis home is ranked 45th out of 51 homes we track in Washington. Shows payroll as a percentage of net patient revenue versus the Washington average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$10.4M
How we calculate these figures

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 505114

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (64% of admissions), and a typical private pay stay runs around 29 days.

Admissions
253 total

Coverage residents most often arrive under.

Medicare 23%
Private pay 64%
Medicaid 13%
Discharges
245 total

Coverage residents most often leave under.

Medicare 18%
Private pay 41%
Medicaid 41%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Jacqueline Palozzolo

Executive Director

Reviews (1)

Aurora Valley Care Reviews

Suzan Troupe
This facility changed its name from Gardens on University last year.. no doubt to hide from all of the negative reviews .. if you want to see all about what this place is, look up their former name .. *note* the ONLY thing that has changed about this facility is the name .. please thoroughly research this place before you trust the lives of your loved ones in their care .. make sure to look up the news footage as well from 2020 or 2021

Rating Their Experiences

What do you like most about living here?

Nothing at all

Are there enough caregivers to handle the residents' needs, especially during emergencies?

No

Are the common areas pleasant and comfortable for socializing or relaxing?

No

How do you feel about the level of social interaction available with other residents?

There is rarely any social interaction

How was the units offered in this community?

Sent from hospital

Do you feel safe living in this community?

No

How well do you think the community handles emergencies or unexpected events?

They ignore emergencies to keep the numbers down and to bring as little attention to the facility as possible

How would you rate the quality and variety of the meals? (1-5)

1

Are special diets handled well?

No

Is the dining schedule flexible enough to meet your preferences?

No

Are there any hidden fees or unexpected charges?

I don't know.. but I do know that the social service administrator, aka Jackie, sabotages transfers until patients Medicare runs out

Would you recommend this community to others looking for senior living options?

Absolutely not

Is there anything you wish you knew before moving in?

I wish we'd looked up the reviews

Places of interest near Aurora Valley Care

Address 1.8 miles from city center Info Estimated distance in miles from Spokane Valley's city center to Aurora Valley Care's address, calculated via Google Maps.

Calculate Travel Distance to Aurora Valley Care

Add your location

Address

Compare Nursing Homes around Spokane

Info below is compiled from CMS reports & the WA Dept. of Social & Health Services (DSHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Washington average is: 62.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Spokane Veterans Home ★ ★ ★ ★ ★
NH
HOS
MC
Spokane (East Central)
100
Facility 100
WA AVG 92
Rank #28 / 68
97.4%
Facility 97.4%
WA AVG 74.9%
Rank #2 / 57
+30%
4.04
Facility 4.04
WA AVG 4.22
Rank #32 / 61
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +80%-4%
$0
Facility $0
WA AVG $87.7k
Rank #1 / 61
48
Facility 48
WA AVG 48.9
Rank #33 / 61
4.4
Facility 4.4
WA AVG 6.9
Rank #17 / 61
197-
77
Facility 77
WA AVG 51
Rank #11 / 80
Washington State Department Of Vete
$14.8MFiscal year ending 06/2024
Facility $14.8MFiscal year ending 06/2024
WA AVG $15.9M
Rank #19 / 51
$11.9MFiscal year ending 06/2024
Facility $11.9MFiscal year ending 06/2024
WA AVG $9.2M
Rank #13 / 51
80.4%Fiscal year ending 06/2024
Facility 80.4%Fiscal year ending 06/2024
WA AVG 62.6%
Rank #3 / 51
505509
Regency at Northpointe ★ ★ ★ ★ ★
NH
RC
SNF
Spokane (Shiloh Hills)
120
Facility 120
WA AVG 92
Rank #17 / 68
77.2%
Facility 77.2%
WA AVG 74.9%
Rank #31 / 57
+3%
3.99
Facility 3.99
WA AVG 4.22
Rank #32 / 61
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -41%-5%
$8.3k
Facility $8.3k
WA AVG $87.7k
Rank #25 / 61
15
Facility 15
WA AVG 48.9
Rank #1 / 61
3.8
Facility 3.8
WA AVG 6.9
Rank #8 / 61
193-
37
Facility 37
WA AVG 51
Rank #55 / 80
Tod Dunfield
$16.2MFiscal year ending 12/2023
Facility $16.2MFiscal year ending 12/2023
WA AVG $15.9M
Rank #14 / 51
$8.8MFiscal year ending 12/2023
Facility $8.8MFiscal year ending 12/2023
WA AVG $9.2M
Rank #17 / 51
54.4%Fiscal year ending 12/2023
Facility 54.4%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #28 / 51
505369
Sunshine Health and Rehabilitation ★ ★ ★ ★ ☆
NH
AL
HC
MC
SNF
Spokane Valley (Dishman)
37
Facility 37
WA AVG 92
Rank #63 / 68
87.3%
Facility 87.3%
WA AVG 74.9%
Rank #17 / 57
+17%
5.27
Facility 5.27
WA AVG 4.22
Rank #6 / 61
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +36%+25%
$0
Facility $0
WA AVG $87.7k
Rank #1 / 61
32
Facility 32
WA AVG 48.9
Rank #16 / 61
5.3
Facility 5.3
WA AVG 6.9
Rank #15 / 61
-32-
28
Facility 28
WA AVG 51
Rank #65 / 80
Carol Dikes
$7.3MFiscal year ending 12/2023
Facility $7.3MFiscal year ending 12/2023
WA AVG $15.9M
Rank #46 / 51
$4.1MFiscal year ending 12/2023
Facility $4.1MFiscal year ending 12/2023
WA AVG $9.2M
Rank #47 / 51
56.3%Fiscal year ending 12/2023
Facility 56.3%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #24 / 51
505411
Rockwood South Hill ★ ★ ★ ☆ ☆
NH
AL
IL
MC
SNF
Spokane
90
Facility 90
WA AVG 92
Rank #38 / 68
--
5.38
Facility 5.38
WA AVG 4.22
Rank #5 / 61
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ +104%+27%
$0
Facility $0
WA AVG $87.7k
Rank #1 / 61
49
Facility 49
WA AVG 48.9
Rank #33 / 61
9.8
Facility 9.8
WA AVG 6.9
Rank #55 / 61
-35A+
96
Facility 96
WA AVG 51
Rank #3 / 80
Chris Bafus
$24.8MFiscal year ending 05/2024
Facility $24.8MFiscal year ending 05/2024
WA AVG $15.9M
Rank #7 / 51
$15.9MFiscal year ending 05/2024
Facility $15.9MFiscal year ending 05/2024
WA AVG $9.2M
Rank #5 / 51
64.3%Fiscal year ending 05/2024
Facility 64.3%Fiscal year ending 05/2024
WA AVG 62.6%
Rank #12 / 51
505033
Aurora Valley Care ★ ★ ☆ ☆ ☆
NH
SNF
Spokane Valley
124
Facility 124
WA AVG 92
Rank #15 / 68
69.8%
Facility 69.8%
WA AVG 74.9%
Rank #39 / 57
-7%
3.96
Facility 3.96
WA AVG 4.22
Rank #32 / 61
 ★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -53%-6%
$93.5k
Facility $93.5k
WA AVG $87.7k
Rank #50 / 61
105
Facility 105
WA AVG 48.9
Rank #59 / 61
5.3
Facility 5.3
WA AVG 6.9
Rank #23 / 61
387-
72
Facility 72
WA AVG 51
Rank #16 / 80
-
$10.1MFiscal year ending 12/2023
Facility $10.1MFiscal year ending 12/2023
WA AVG $15.9M
Rank #39 / 51
$4.7MFiscal year ending 12/2023
Facility $4.7MFiscal year ending 12/2023
WA AVG $9.2M
Rank #45 / 51
46.8%Fiscal year ending 12/2023
Facility 46.8%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #45 / 51
505114

Rank badges are statewide: each nursing home is ranked against every WA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Nursing Home Explorer

Financial Assistance for
Nursing Home in Washington

Aurora Valley Care is located in Spokane Valley, Washington State.
Here are the financial assistance programs available to residents in Washington State.

Get Financial aid guidance

Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled
General Washington resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WA

High demand in urban areas (e.g., Seattle).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Washington Family Caregiver Support Program

WA NFCSP

Age Caregiver of someone 60+ (or with dementia)
General Washington resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WA

High urban demand; rural outreach.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$70/day) Short-term facility care (up to 5 days)

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+)
General WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WA

Broader than COPES; serves ~20,000; self-directed option.

Benefits
Personal care (4-6 hours/day) Respite (~240 hours/year) Assistive devices Training Transportation

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+
General WA resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WA

13 AAAs; includes Meals on Wheels; rural focus.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled
General WA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WA

High veteran use; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree
General WA resident, homeowner, income-based.
Income Limits (2025) ~$45,000-$70,000/year varies by county, e.g., King: $70,000
Asset Limits Not assessed; home value cap varies ~$250,000-$400,000
WA

Saves ~$500-$1,500/year; offered statewide.

Benefits
Tax exemption (~$500-$1,500/year depending on county)

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+
General WA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WA

Vouchers (~$80/season); serves ~20,000 via AAAs.

Benefits
Vouchers (~$80/season) for produce at farmers’ markets

Frequently Asked Questions about Aurora Valley Care

Is Aurora Valley Care in a walkable area?

Aurora Valley Care has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Aurora Valley Care?

Aurora Valley Care's occupancy is 69.8%.

Are pets allowed at Aurora Valley Care?

No, Aurora Valley Care has a no-pet policy.

Does Aurora Valley Care operate as a for-profit or non-profit?

Aurora Valley Care is registered as a for-profit.

What is the overall rating for Aurora Valley Care?

Aurora Valley Care received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Aurora Valley Care have?

Aurora Valley Care has 124 beds.

Are there photos of Aurora Valley Care?

Yes — there are 4 photos of Aurora Valley Care in the photo gallery on this page.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat