(888) 927-9409
Pricing Call
(888) 927-9409
Avamere at Three Fountains
Nursing Home & Skilled Nursing · Medford, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Avamere at Three Fountains

Nursing Home & Skilled Nursing · Medford, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
835 Crater Lake Avenue, Medford, OR 97504 View map Calculator: See prices in your area
Avamere at Three Fountains accepts Medicare, Medicaid, and private pay.
Contact Us Explore Open Rooms
Calculator: See prices in your area
Avamere at Three Fountains accepts Medicare, Medicaid, and private pay.

Overview of Avamere at Three Fountains

Facebook X (Twitter) Instagram LinkedIn TikTok

Operated by owner Holly Sutton, Avamere at Three Fountains is a 117-bed SNF in Medford, Oregon. Situated at 835 Crater Lake Avenue, it welcomes Medicare, Medicaid, and private pay, making it attainable to families with different coverage options. The facility currently operates at 63 percent occupancy, serving residents with an average stay of 49 days, reflecting a blend of short-term rehabilitation and longer-stay nursing care. Operating for 19 years, the home has established itself in the region as a stable option for post-acute and ongoing skilled nursing.

Clinically, Avamere at Three Fountains is built around rehabilitation and respite services with a doctor on staff and 24-hour nursing support. Total nursing care averages 4 hours 28 minutes per resident daily, with registered nurses, nurse aides, and licensed practical nurses on hand. This staffing intensity supports recuperation from surgery or hospitalization and management of ongoing medical needs. Respite care makes the community a pragmatic choice for families needing temporary support while managing care at home. Daily life is supported by a range of amenities and services that transcend clinical care. Occupants enjoy a fitness center, an extensive activities calendar, and beauty salon services. Meals are available restaurant-style or in-room, giving residents flexibility in how they dine. The facility provides transportation for appointments and outings, chaplain services for spiritual support, plus newspaper and mail delivery to rooms. The home’s car-dependent location in Medford has limited nearby walkable options, so visiting family will want to plan for drives to the facility.

State inspections by the Oregon Department of Human Services have tracked recurring themes spanning medication management, infection control, and care planning. Families touring the home can inquire about how Avamere at Three Fountains is addressing these operational areas to stay updated.

Facility Direct Line (541) 773-7717
Facility Direct Line (541) 773-7717
Facebook Instagram LinkedIn

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 66.7% Above OR avg. ▲ 66.7% Above OR avg.OR average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 44.7% Above OR avg. ▲ 44.7% Above OR avg.OR average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 7.7% Above OR avg. ▲ 7.7% Above OR avg.OR average: 3.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 45.2% Above OR avg. ▲ 45.2% Above OR avg.OR average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Oregon averages

Rank #39 / 79Nurse hours — State benchmarkedThis home is ranked 39th out of 79 homes we track in Oregon for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Oregon average, with a ranking across 79 Oregon facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 39th out of 79 homes we track in Oregon for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 19m

At state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
37m
−9% State avg: 41m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
54m
Avg State avg: 54m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 47m
+12% State avg: 3h 22m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 45m
+8% State avg: 4h 23m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
8m
+57% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
21m
−20% State avg: 26m per day · National avg: 28m per day

2 of 6 metrics below state avg

Standout metric: Physical Therapist is +57% above Oregon average

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 117 Rank #10 / 94Bed count — State benchmarkedThis home is ranked 10th out of 94 homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #37 / 85Years in operation — State benchmarkedThis home is ranked 37th out of 85 homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19 years
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #52 / 67Occupancy rate — State benchmarkedThis home is ranked 52nd out of 67 homes we track in Oregon for occupancy. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
64.2% This home usually has availability
Lower than the Oregon average: 74.9%
Occupied beds
75 / 117
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
49 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeNursing Facility
StatusActive
IssuanceOctober 7, 2006
CountyJackson
CMS Certification Number385126

Ownership & Operating Entity

Avamere at Three Fountains is administered by Holly Sutton.

Owner NameWaterford Operations, LLC

Safety & Compliance

Emergency SystemsNurse call system available.
Safety FeaturesGrab bars and emergency call buttons available.

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Contact Information

Email hsutton@avamere.com
Fax(541) 857-5139

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Transportation
Fitness Center
Activities
Salon
Dining
Activities
Specific ProgramsShort & Long-Term Care
Volunteer Program

Contact Avamere at Three Fountains

CMS Health Inspection History

ALM Inspection Grade Unavailable

Not published

We don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.

ALM Inspection Grade unavailable: limited inspection data.
Inspections Since 2022 · 4 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 4

Oregon average 5.2

Last Health inspection on Jan 2025

Total health citations
20 Rank #20 / 78Health citations — State benchmarkedThis home is ranked 20th out of 78 homes we track in Oregon for health citations. Shows this facility's total health deficiency citations benchmarked to the Oregon State average, with a ranking across all 78 OR facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 34

Citations per inspection
5 Rank #28 / 78Citations per inspection — State benchmarkedThis home is ranked 28th out of 78 homes we track in Oregon for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Oregon mean across 78 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 6.6

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

16 of 20 citations resulted from standard inspections; 3 of 20 resulted from complaint investigations; and 1 of 20 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Oregon average

Oregon average: 0.4

Serious health citations
2
82% worse than Oregon average

Oregon average: 1.1

0 critical citations Oregon average: 0.4
2 serious citations Oregon average: 1.1
18 moderate citations Oregon average: 32.3
0 minor citations Oregon average: 0.2
Citations history (last 4 years)
Infection Control moderate citation Jan 16, 2025
Corrected
Infection Control moderate citation Jan 16, 2025
Corrected
Nursing Services moderate citation Jan 16, 2025
Corrected
Quality of Care moderate citation Jan 16, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Show Inspection Reports

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 161
Employees 149
Contractors 12
Staff to resident ratio 2.12 : 1
28% fewer staff per resident than Oregon average
Oregon average ratio: 2.93 : 1 Oregon average ratio: 2.93 : 1See full Oregon ranking
Avg staff/day 60
Average shift 7.6 hours
0% compared with Oregon average
Oregon average: 7.8 hours Oregon average shift: 7.8 hoursSee full Oregon ranking
Total staff hours (quarter) 41,925

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 9 RN Staff are full-time employees. No contractors work on this role. 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 15 total: 14 full-time employees and 1 contractor. 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 70 CNA Staff are full-time employees. No contractors work on this role. 70
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

2.9%

1,212 contractor hours this quarter

Physical Therapy Assistant: 4 Physical Therapy Aide: 3 Licensed Practical Nurse: 1 Respiratory Therapy Technician: 1 Diagnostic X-ray Services Staff: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant7007018,88692100%7.2
Licensed Practical Nurse141155,38292100%9.6
Medication Aide/Technician130134,41992100%7.8
Registered Nurse9092,33092100%9.5
Physical Therapy Aide73101,7038491%7
Speech Language Pathologist9091,62892100%7.8
Other Dietary Services Staff3031,2618592%6.8
Clinical Nurse Specialist3031,1366672%8
Respiratory Therapy Technician5168968390%6
Dietitian2027626470%7.9
Physical Therapy Assistant2465326773%6.2
Qualified Social Worker4045286672%7.4
Dental Services Staff1014806065%8
Mental Health Service Worker1014645863%8
Administrator1014245358%8
Nurse Practitioner1014165257%8
Occupational Therapy Aide2022343942%6
Therapeutic Recreation Specialist1011776166%2.9
Nurse Aide in Training1011662729%6.2
Diagnostic X-ray Services Staff011412224%1.9
Occupational Therapy Assistant0114033%13.2
Medical Director0112289%2.8
70 Certified Nursing Assistant
% of Days 100%
15 Licensed Practical Nurse
% of Days 100%
13 Medication Aide/Technician
% of Days 100%
9 Registered Nurse
% of Days 100%
View All Staffing Data in Medford

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.2
In line with Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.1
19% better than Oregon average

Oregon average: 21.1

Long-stay resident measures
Significantly above average Oregon avg: 3.4 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.8%
46% better than Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.4%
10% worse than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.2%
33% better than Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.6%
75% better than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.7%
25% worse than Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.2%
43% better than Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.5%
5% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.6%
87% better than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.6%
50% better than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Oregon average

Oregon average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.02
27% better than Oregon average

Oregon average: 1.40

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.17
93% better than Oregon average

Oregon average: 2.52

Short-stay resident measures
Significantly above average Oregon avg: 3.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
15% better than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
79% better than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
23% better than Oregon average

Oregon average: 81.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 13.9%
36% better than Oregon average

Oregon average: 21.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.1%
33% better than Oregon average

Oregon average: 15.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.6%
18% better than Oregon average

Oregon average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 39.3%
27% worse than Oregon average

Oregon average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 66.8%
32% better than Oregon average

Oregon average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

65% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 76
Medicare
33
43.4% of residents
Medicaid
35
46.1% of residents
Private pay or other
8
10.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$16.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.5M
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$16.9M Rank #8 / 64Net patient revenue — State benchmarkedThis home is ranked 8th out of 64 homes we track in Oregon. Shows this facility's net patient revenue compared to the Oregon average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.5M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$794.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #9 / 64Payroll costs — State benchmarkedThis home is ranked 9th out of 64 homes we track in Oregon. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Oregon average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$8.4M 49.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #22 / 64Payroll % of net patient revenue — State benchmarkedThis home is ranked 22nd out of 64 homes we track in Oregon. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$11.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$19.4M
How we calculate these figures

This home is administered by Holly Sutton.

This home is owned by Waterford Operations, LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 385126

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (65% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
543 total

Coverage residents most often arrive under.

Medicare 31%
Private pay 65%
Medicaid 4%
Discharges
908 total

Coverage residents most often leave under.

Medicare 30%
Private pay 59%
Medicaid 11%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Avamere at Three Fountains

Address 4.8 miles from city center Info Estimated distance in miles from Medford's city center to Avamere at Three Fountains's address, calculated via Google Maps.

Calculate Travel Distance to Avamere at Three Fountains

Add your location

Address

Compare Nursing Homes around Medford

Info below is compiled from CMS reports & the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. RC (Respite Care): Short-term temporary care that gives family caregivers a break.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oregon average is: 49.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Avamere at Three Fountains ★ ★ ★ ★ ★
NH
SNF
Medford
117
Facility 117
OR AVG 77
Rank #10 / 94
64.2%
Facility 64.2%
OR AVG 74.9%
Rank #52 / 67
-14%
5.31
Facility 5.31
OR AVG 5.24
Rank #39 / 79
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -39%+1%
$0
Facility $0
OR AVG $62.3k
Rank #1 / 84
20
Facility 20
OR AVG 34.0
Rank #20 / 78
5.0
Facility 5.0
OR AVG 6.9
Rank #28 / 78
275A+-Waterford Operations, LLC
$16.9MFiscal year ending 12/2023
Facility $16.9MFiscal year ending 12/2023
OR AVG $11.5M
Rank #8 / 64
$8.4MFiscal year ending 12/2023
Facility $8.4MFiscal year ending 12/2023
OR AVG $5.7M
Rank #9 / 64
49.9%Fiscal year ending 12/2023
Facility 49.9%Fiscal year ending 12/2023
OR AVG 49.5%
Rank #22 / 64
385126
Avamere Health Services of Rogue Valley ★ ★ ☆ ☆ ☆
NH
RC
SNF
Medford
91
Facility 91
OR AVG 77
Rank #30 / 94
72.3%
Facility 72.3%
OR AVG 74.9%
Rank #41 / 67
-3%
4.79
Facility 4.79
OR AVG 5.24
Rank #64 / 79
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ -34%-9%
$0
Facility $0
OR AVG $62.3k
Rank #1 / 84
51
Facility 51
OR AVG 34.0
Rank #65 / 78
12.8
Facility 12.8
OR AVG 6.9
Rank #74 / 78
-66-
84
Facility 84
OR AVG 61
Rank #15 / 100
Medford Operations, LLC
$10.7MFiscal year ending 12/2023
Facility $10.7MFiscal year ending 12/2023
OR AVG $11.5M
Rank #33 / 64
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
OR AVG $5.7M
Rank #34 / 64
49.3%Fiscal year ending 12/2023
Facility 49.3%Fiscal year ending 12/2023
OR AVG 49.5%
Rank #27 / 64
385024

Rank badges are statewide: each nursing home is ranked against every OR nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities

Nursing Home Explorer

Financial Assistance for
Nursing Home in Oregon

Avamere at Three Fountains is located in Medford, Oregon.
Here are the financial assistance programs available to residents in Oregon.

Get Financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+
General Oregon resident, at risk of nursing home but not Medicaid-eligible.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OR

Cost-sharing required; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled
General Oregon resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OR

High demand in urban areas (e.g., Portland).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+
General OR resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OR

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled
General OR resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OR

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
OR

15 regions; rural priority; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OR resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OR

High veteran demand; Oregon Veterans’ Homes option.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+
General OR resident, homeowner 5+ years, low-income.
Income Limits (2025) ~$58,000/year household, adjusted annually
Asset Limits Home value < county median; equity > 15%.
OR

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits
Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+
General OR resident (or spouse of any age); no income limit.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
OR

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits
Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Frequently Asked Questions about Avamere at Three Fountains

Who is the owner of Avamere at Three Fountains?

Avamere at Three Fountains is legally operated by Waterford Operations, LLC, and administered by Holly Sutton.

What is the occupancy rate at Avamere at Three Fountains?

Avamere at Three Fountains's occupancy is 64.2%.

How long has Avamere at Three Fountains been in business?

Avamere at Three Fountains has been operating for approximately 19 years, based on available licensing and registration records.

Are pets allowed at Avamere at Three Fountains?

No, Avamere at Three Fountains has a no-pet policy.

What is the best email address for Avamere at Three Fountains?

The team at Avamere at Three Fountains can be reached at hsutton@avamere.com.

Does Avamere at Three Fountains operate as a for-profit or non-profit?

Avamere at Three Fountains is registered as a for-profit in OR.

Who is the administrator of Avamere at Three Fountains?

Holly Sutton is the administrator of Avamere at Three Fountains.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat