Banner Health – Gilbert
Nursing Home & Home Care · Gilbert, AZ
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Banner Health – Gilbert

Nursing Home & Home Care · Gilbert, AZ
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Banner Health – Gilbert accepts Medicare, Medicaid, and private pay.

Overview of Banner Health – Gilbert

Embrace exceptional care and service with Banner Health Center in Gilbert, located in Gilbert, AZ, that provides comprehensive care for family members of all ages. The community also offers convenient primary care in the neighborhood with on-site labs and X-rays, evening and Saturday hours as well as same day appointments. Under the care of a family medicine physician, internist or pediatrician along with an experienced support team, each patient can build a long-term relationship with a medical provider familiar with their health history.

Banner Health – Gilbert provides a full line of service, such as medication management, immunization, respiratory care, teen health and wellness, chronic condition care, and more. This community is highly flexible with the services they provide, not just focusing on seniors but also teens and infants. With a professional and caring team, this community can take care of what seniors need.

(480) 649-6600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 39.7% Below AZ avg. ▼ 39.7% Below AZ avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 27.8% Below AZ avg. ▼ 27.8% Below AZ avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 67.1% Below AZ avg. ▼ 67.1% Below AZ avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 10.8% Above AZ avg. ▲ 10.8% Above AZ avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Arizona state averages

Total nursing care / resident Info This home is ranked 20th out of 72 homes in Arizona. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 16m per day
Rank #20 / 72Nurse hours — State benchmarkedThis home is ranked 20th out of 72 homes in Arizona. Shows adjusted nurse hours per resident per day benchmarked to the Arizona average, with a ranking across 72 Arizona SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Arizona avg (4h 4m per day)
vs Arizona avg
+5%

1 of 1 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 53m per day ▼ 20% State avg: 3h 37m per day · National avg: 3h 25m per day

Types of Care at Banner Health – Gilbert

Home Care

Capacity and availability

This home usually has availability

Lower occupancy than the Arizona average: 72.7%
Occupancy rate
54.3% Rank #58 / 77Occupancy rate — State benchmarkedThis home is ranked 58th out of 77 homes in Arizona. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 77. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
43 days
Walk Score
Walk Score: 52 / 100 Rank #229 / 819Walk Score — State benchmarkedThis home is ranked 229th out of 819 homes in Arizona. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Payment & Insurance

1 service
Accept Medicare

Staffing & Medical

1 service
Doctor on Staff

Amenities & Lifestyle

On-Site Labs
X-Rays
Evening Hours
Saturday Hours
Same Day Appointments
Specific ProgramsFamily Medicine, Internal Medicine, Maternity, Orthopedics, Pediatrics, Sports Medicine
Operating HoursMonday-Friday: 7:00 a.m. to 7:00 p.m., Saturday: 8:00 a.m. to 1:00 p.m., Sunday: Closed

Contact Banner Health – Gilbert

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 101
Employees 101
Contractors 0
Staff to resident ratio 10.10:1
461% better than Arizona average
Arizona average ratio: 1.80:1 Arizona average ratio: 1.80:1See full Arizona ranking
Avg staff/day 24
Average shift 8.4 hours
0% compared with Arizona average
Arizona average: 8.5 hours Arizona average shift: 8.5 hoursSee full Arizona ranking
Total staff hours (quarter) 18,651

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0%

0 contractor hours this quarter

No contractor roles were reported this quarter.

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant350356,65392100%9.2
Licensed Practical Nurse260263,84592100%9.5
Dental Services Staff5051,8388896%7.9
Registered Nurse120121,5909098%8.5
Physical Therapy Assistant3031,1176874%7.3
Clinical Nurse Specialist4046726672%7.3
Administrator1015286672%8
Nurse Practitioner1015286773%7.9
Respiratory Therapy Technician2024346470%6.8
Speech Language Pathologist4043996267%6.1
Dietitian1013945661%7
Qualified Social Worker3033255560%5.5
Physical Therapy Aide1012185560%4
RN Director of Nursing2021031011%10.3
Occupational Therapy Aide101833%2.6
35 Certified Nursing Assistant
% of Days 100%
26 Licensed Practical Nurse
% of Days 100%
5 Dental Services Staff
% of Days 96%
12 Registered Nurse
% of Days 98%
3 Physical Therapy Assistant
% of Days 74%
4 Clinical Nurse Specialist
% of Days 72%
1 Administrator
% of Days 72%
1 Nurse Practitioner
% of Days 73%
2 Respiratory Therapy Technician
% of Days 70%
4 Speech Language Pathologist
% of Days 67%
1 Dietitian
% of Days 61%
3 Qualified Social Worker
% of Days 60%
1 Physical Therapy Aide
% of Days 60%
2 RN Director of Nursing
% of Days 11%
1 Occupational Therapy Aide
% of Days 3%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.4
42% better than Arizona average

Arizona average: 7.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.6
28% worse than Arizona average

Arizona average: 16.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.6%
21% worse than Arizona average

Arizona average: 11.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.5%
32% worse than Arizona average

Arizona average: 20.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.9%
24% better than Arizona average

Arizona average: 5.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arizona average

Arizona average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than Arizona average

Arizona average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.7%
In line with Arizona average

Arizona average: 4.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 2.1%
80% better than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Arizona average

Arizona average: 97.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 72.4%
21% worse than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
112% worse than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 67.2%
23% worse than Arizona average

Arizona average: 87.3%

Breakdown by payment type

Medicare

7% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

51% of new residents, often for short stays.

Typical stay 23 days

Medicaid

43% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 10
Medicaid
10
100% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Home revenue
$9.4M
Operating loss
-$849.9K
Privately-owned community
Home revenue
$9.4M Rank #63 / 80Revenue — State benchmarkedThis home is ranked 63rd out of 80 homes in Arizona. Shows this facility's annual revenue compared to the Arizona SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$849.9K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #63 / 80Payroll — State benchmarkedThis home is ranked 63rd out of 80 homes in Arizona. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.3M
56.4% of revenue Rank #32 / 80Payroll % — State benchmarkedThis home is ranked 32nd out of 80 homes in Arizona. Shows payroll as a percentage of revenue versus the Arizona average. Well-run Arizona SNFs typically land around 58–71% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.9M
Total costs $10.2M

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Places of interest near Banner Health – Gilbert

Address 5.9 miles from city center Info Estimated distance in miles from Gilbert's city center to Banner Health – Gilbert's address, calculated via Google Maps. — 2.05 miles to nearest hospital (Dignity Health Mercy Gilbert Medical Center)

Calculate Travel Distance to Banner Health – Gilbert

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Address

Financial Assistance for
Nursing Home in Arizona

Banner Health – Gilbert is located in Gilbert, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Banner Health – Gilbert

What neighborhood is Banner Health – Gilbert in?

Banner Health – Gilbert is in the Reserve At San Tan neighborhood.

Is Banner Health – Gilbert in a walkable area?

Banner Health – Gilbert has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Are there photos of Banner Health – Gilbert?

Yes — there is 1 photo of Banner Health – Gilbert in the photo gallery on this page.

What is the address of Banner Health – Gilbert?

Banner Health – Gilbert is located at 275 E Germann Rd, Gilbert, AZ 85297, USA.

What is the phone number of Banner Health – Gilbert?

(480) 649-6600 will put you in contact with the team at Banner Health – Gilbert.

Is Banner Health – Gilbert Medicare or Medicaid certified?

Yes — Banner Health – Gilbert is a CMS-certified provider of Medicare and Medicaid.

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