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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Discover Bay City Comfort Care, a premier senior living community in Bay City, MI, offering luxurious accommodations and specialized services. Located near the picturesque Lake Huron, this state-of-the-art community features 68 private, elegantly designed rooms, providing an upscale home-like atmosphere for residents. Tailored for assisted living and memory care, the community emphasizes personalized attention and support, helping residents enjoy life with ease in a warm and inviting environment.
Residents can explore beautifully landscaped gardens, relax in a comfortable lounge, or catch a movie at the on-site cinema. The dedicated team provides 24/7 housekeeping, personal assistance, and chef-prepared meals, ensuring daily comfort and care. With a mission of fostering respect, independence, and joy, Bay City Comfort Care offers a vibrant community where seniors can truly thrive and experience the best in senior living.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 44th out of 133 homes in Michigan. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 22m per day |
Lower than the Michigan average: 75.8%Bay City Comfort Care is legally operated by Bay City Comfort Care LLC.
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 8 | This facility has 38% more total deficiencies than a typical Michigan nursing home (11 vs. MI avg 8).↑ 38% worse |
|
Deficiencies per year
Average deficiencies per year since 2016.
| 1.1 | 0.8 | This facility has 38% more deficiencies per year than a typical Michigan nursing home (1.1 vs. MI avg 0.8).↑ 38% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.1 | 1.6 | This facility has 31% fewer deficiencies per inspection than a typical Michigan nursing home (1.1 vs. MI avg 1.6).↓ 31% better |
Inspections
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 10 | 5 | This facility has 100% more total inspections than a typical Michigan nursing home (10 vs. MI avg 5).↑ 100% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 10, 2024, identified one deficiency related to the facility’s discharge letter not informing a resident of the right to file a complaint with the department. Earlier inspections showed a pattern of deficiencies primarily involving staffing levels, medication administration, behavior management, and resident protection. Complaint investigations substantiated issues such as insufficient staffing, late or missed medications, inadequate management of resident behaviors, and serving food not modified to physician orders, which in one case resulted in a resident’s death. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility’s record shows ongoing challenges with staffing and care processes, with some recent findings continuing themes noted in prior inspections.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMichigan average 6.5
Last Health inspection on Aug 2025
Michigan average 33.5
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
28 of 32 citations resulted from standard inspections; 2 of 32 resulted from complaint investigations; and 2 of 32 came from combined inspections (standard and complaint).
100% better than Michigan averageMichigan average: 0.3
100% better than Michigan averageMichigan average: 1.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
10% worse than Michigan average
0% compared with Michigan average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.5 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,208 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 40 | 0 | 40 | 13,833 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 11 | 0 | 11 | 4,662 | 92 | 100% | 9.2 |
| Registered Nurse | 7 | 0 | 7 | 1,761 | 92 | 100% | 10.5 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,697 | 66 | 72% | 9.6 |
| Speech Language Pathologist | 0 | 6 | 6 | 718 | 63 | 68% | 7.7 |
| Physical Therapy Assistant | 0 | 6 | 6 | 684 | 82 | 89% | 5.8 |
| Nurse Practitioner | 1 | 0 | 1 | 646 | 65 | 71% | 9.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 566 | 67 | 73% | 8.4 |
| Dietitian | 1 | 0 | 1 | 521 | 65 | 71% | 8 |
| Administrator | 1 | 1 | 2 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 378 | 58 | 63% | 6.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 271 | 31 | 34% | 7.1 |
| Occupational Therapy Aide | 2 | 0 | 2 | 224 | 18 | 20% | 11.7 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 209 | 61 | 66% | 3.4 |
| Qualified Social Worker | 0 | 1 | 1 | 147 | 54 | 59% | 2.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 61 | 29 | 32% | 2.1 |
| Medical Director | 0 | 1 | 1 | 39 | 8 | 9% | 4.9 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.3
13% better than Michigan averageMichigan average: 8.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.9
9% better than Michigan averageMichigan average: 16.3
Percent of long-stay residents whose need for help with daily activities has increased
8.8%
30% better than Michigan averageMichigan average: 12.5%
Percent of long-stay residents whose ability to move independently worsened
12.9%
16% better than Michigan averageMichigan average: 15.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.0%
10% worse than Michigan averageMichigan average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
34% worse than Michigan averageMichigan average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
3.2%
45% better than Michigan averageMichigan average: 5.7%
Percent of long-stay residents with a urinary tract infection
1.0%
44% better than Michigan averageMichigan average: 1.7%
Percent of long-stay residents who lose too much weight
7.3%
28% worse than Michigan averageMichigan average: 5.7%
Percent of long-stay residents who have depressive symptoms
3.5%
9% better than Michigan averageMichigan average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
18.3%
22% worse than Michigan averageMichigan average: 15.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.9%
7% worse than Michigan averageMichigan average: 94.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
In line with Michigan averageMichigan average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.9%
12% worse than Michigan averageMichigan average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
26% worse than Michigan averageMichigan average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.3%
7% better than Michigan averageMichigan average: 79.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
25% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
32% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
62Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Bay City Comfort Care based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #121 / 134Payroll — State benchmarkedThis home is ranked 121st out of 134 homes in Michigan. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total Residents: 68 Residents
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Sevices
Fitness and Recreation
Movie Theater
Parking Available
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
3.4 miles from city center
Estimated distance in miles from Bay City's city center to Bay City Comfort Care's address, calculated via Google Maps.
Add your location
Bay City Comfort Care is located in Bay City, Michigan.
Here are the financial assistance programs available to residents in Michigan.
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| Bay City Comfort Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bay City (Bangor Township) | 67 | 52.2% | -31% | 4.27 | -27% | -1% | $0 | 32 | 8.0 | - | 35 | A | 38 | Bay City Comfort Care LLC | $9.7M | $3.8M | 39.3% | 235286 | ||||
| Heritage Hill Assisted Living & Memory Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Caro (Cleaver Road) | 56 | 35.7% | -53% | 5.98 | -4% | +39% | $0 | 24 | 8.0 | 3 | 20 | A+ | 20 | Tuscola County | $23.7M | $16.8M | 70.8% | 235089 |
Bay City Comfort Care is in the Bangor Township neighborhood of Bay City.
Bay City Comfort Care has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to MI state health department records, Bay City Comfort Care's license number is AH090371811.
According to MI state health department records, Bay City Comfort Care's license expires on July 31, 2027.
Bay City Comfort Care's occupancy is 52%.
Bay City Comfort Care has 67 beds.
Yes — there are 3 photos of Bay City Comfort Care in the photo gallery on this page.
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