Baywood Court

Nursing Home, Assisted Living, Hospice Care, Independent Living & Skilled Nursing · Castro Valley, CA

CMS overall rating

21966 Dolores Street, Castro Valley, CA 94546 View map

Calculator: See prices in your area

Baywood Court accepts Medicare and private pay.

Calculator: See prices in your area

Baywood Court accepts Medicare and private pay.

Overview of Baywood Court

Manjot Kaur manages Baywood Court, a 72-bed nursing home on Dolores Street in Castro Valley, California. The building has been open for 35 years and stays filled to about 72 percent capacity, so they usually have open rooms. Stays average around 79 days, a timeline that shows the daily schedule splits its time between temporary post-hospital rehab and intermediate residential care. For payments, the billing department handles accounts through private funds and standard Medicare.

The surrounding neighborhood relies heavily on cars, scoring just 25 out of 100 for walkability, so visitors will almost always need to drive to the property. On the floor, the nursing crew delivers an average of 5 hours and 35 minutes of hands-on care to each resident daily. This round-the-clock staffing includes registered nurses, vocational nurses, and aides who run physical therapy routines and respite stays. For daily life, the campus offers restaurant-style dining, a swimming pool, a hot tub, and vegetable gardens, alongside structured social hours and exercise sessions.

Older adults looking into local care options can call the front office to ask how the admissions process works or to check on current openings. The intake coordinator can also set up a time for visitors to walk through the therapy building and check out the outdoor gardens.

Facility Direct Line (510) 733-2422

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

5h 35m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	52m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 16m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 47m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 18m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	7m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	43m per day

Capacity and availability

79 days

72-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

36 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 25 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate

72%

Similar to the California average: 72.8%

Occupied beds

52 / 72

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceMarch 11, 1991

CountyAlameda

License Number#550000793

CMS Certification Number555855

RCFE Number#011440776

Baywood Court is legally operated by Baywood Court, and administered by Manjot Kaur.

Owner NameBaywood Court

Emergency SystemsYes

Safety FeaturesMonitored emergency response system.

Staffing

Key information about the people who lead and staff this community.

ContactMs. RaeLynne Benham, Administrator (per BBB, record updated Jul 2026)

Rehabilitation Services

Respite Care

Pets not allowed

Swimming Pool

Hot Tub

Landscaped Pathways

Flower And Vegetable Gardens

Emergency Response System

Entry FeeNo

Since 2022 · 4 years of data 0 citations 1 complaint 7 total visits 1 complaint visit 5 official inspections

Inspection Score

8 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average

Overall vs. CA average

Latest Inspection March 10, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	0	10	This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better

Standout metricNo citations on file since 2022 — the California average is 10.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	7	16	This facility has 56% fewer total visits than a typical California assisted living residence (7 vs. CA avg 16).↓ 56% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	1	13	This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better Rank #210 / 1388 Complaint visits — State benchmarked This home is ranked 210th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	1	7	This facility has 86% fewer other visits than a typical California assisted living residence (1 vs. CA avg 7).↓ 86% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	14	This facility has 93% fewer total complaints than a typical California assisted living residence (1 vs. CA avg 14).↓ 93% better
Complaints per year Average complaints per year since 2022.	0.3	3.5	This facility has 91% fewer complaints per year than a typical California assisted living residence (0.3 vs. CA avg 3.5).↓ 91% better

Show Inspection Reports

Inspections since 2019

Total health inspections 3

State average N/A

Last Health inspection on Oct 2024

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 12 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

12 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 7 years)

Infection Control moderate citation Oct 11, 2024

Corrected

Nutrition moderate citation Oct 11, 2024

Corrected

Pharmacy moderate citation Oct 11, 2024

Corrected

Pharmacy moderate citation Oct 11, 2024

Corrected

Total staff 119

Employees 79

Contractors 40

Staff to resident ratio 2.64 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 40

Average shift 7.5 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 27,700

Nursing staff breakdown

7.9 hours

7.5 hours

7.6 hours

Contractor staffing

3,326 contractor hours this quarter

Certified Nursing Assistant: 17 Physical Therapy Assistant: 7 Respiratory Therapy Technician: 5 Other Physician: 5 Qualified Social Worker: 1 Speech Language Pathologist: 1 Physician Assistant: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	45	17	62	12,834	92	100%	7.6
Licensed Practical Nurse	15	0	15	4,833	92	100%	7.5
Registered Nurse	9	0	9	2,983	92	100%	7.9
Other Social Services Staff	3	0	3	1,023	81	88%	7.8
RN Director of Nursing	2	0	2	987	67	73%	8
Physical Therapy Assistant	0	7	7	864	79	86%	6.1
Qualified Social Worker	0	1	1	520	65	71%	8
Nurse Practitioner	1	0	1	512	64	70%	8
Respiratory Therapy Technician	0	5	5	503	75	82%	5.4
Clinical Nurse Specialist	1	0	1	476	79	86%	6
Administrator	1	0	1	472	59	64%	8
Dietitian	1	0	1	463	60	65%	7.7
Speech Language Pathologist	0	1	1	424	64	70%	6.6
Dental Services Staff	1	0	1	327	42	46%	7.8
Occupational Therapy Aide	0	1	1	170	23	25%	7.4
Other Physician	0	5	5	134	24	26%	5
Physician Assistant	0	1	1	72	12	13%	6
Occupational Therapy Assistant	0	1	1	55	13	14%	4.2
Medical Director	0	1	1	48	6	7%	8

62 Certified Nursing Assistant

% of Days 100%

15 Licensed Practical Nurse

% of Days 100%

9 Registered Nurse

% of Days 100%

3 Other Social Services Staff

% of Days 88%

2 RN Director of Nursing

% of Days 73%

7 Physical Therapy Assistant

% of Days 86%

1 Qualified Social Worker

% of Days 71%

1 Nurse Practitioner

% of Days 70%

5 Respiratory Therapy Technician

% of Days 82%

1 Clinical Nurse Specialist

% of Days 86%

1 Administrator

% of Days 64%

1 Dietitian

% of Days 65%

1 Speech Language Pathologist

% of Days 70%

1 Dental Services Staff

% of Days 46%

1 Occupational Therapy Aide

% of Days 25%

5 Other Physician

% of Days 26%

1 Physician Assistant

% of Days 13%

1 Occupational Therapy Assistant

% of Days 14%

1 Medical Director

% of Days 7%

View All Staffing Data

Total fines amount $3K

94% lower than State average

State average: $55K

Number of fines 1

58% fewer fines than State average

State average: 2.4

Payment Denials 0

100% fewer payment denials than State average

State average: 0.5

Fines amount comparison

This facility $3K

State average $55K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 6.1

8% better than State average

State average: 6.6

Functional decline score 11.8

In line with State average

State average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 15.6%

41% worse than State average

State average: 11.1%

Walking Ability Worsened 9.8%

19% better than State average

State average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 10.0%

11% better than State average

State average: 11.3%

Falls with Major Injury 0.8%

54% better than State average

State average: 1.7%

High Risk Residents with Pressure Ulcers 4.4%

11% better than State average

State average: 5.0%

Urinary Tract Infection 1.6%

27% worse than State average

State average: 1.2%

Lost Too Much Weight 0.0%

100% better than State average

State average: 4.2%

Depressive Symptoms 0.0%

100% better than State average

State average: 6.7%

Antipsychotic Use 9.9%

In line with State average

State average: 10.1%

Pneumococcal Vaccine 100.0%

In line with State average

State average: 98.5%

Influenza Vaccine 94.4%

In line with State average

State average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 99.3%

6% better than State average

State average: 94.0%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.5%

Influenza Vaccine 97.2%

In line with State average

State average: 93.2%

Breakdown by payment type

Medicare

55% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

44% of new residents, often for short stays.

Typical stay 4 - 5 months

Total residents 45

Medicare

22.2% of residents

Medicaid

46.7% of residents

Private pay or other

31.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Baywood Court from 2012–2024, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 06/2024.

Occupancy Rate 84.0% ↓ 5.3pp vs 2023

Net Patient Income -$14.1M ↓ ~$751.5K vs 2023

Payroll Costs $13.2M ↑ ~$394.1K vs 2023

Operating Margin -133.4% ↓ 2.7pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	71.5%	82.7%	91.9%	89.3%	80.9%	75.5%	79.3%	79.7%	76.2%	79.7%	80.4%	89.3%	84.0%
Beds	105	105	98	56	56	56	56	56	56	56	56	56	56
Net Income	$1,098,271	$1,312,897	$2,705,341	$2,072,410	$1,452,699	-$61,526	$2,039,258	$2,272,231	$3,065,306	$5,943,128	-$3,922,954	$2,350,473	$3,132,553
Gross Revenue	$8,665,657	$9,273,807	$9,675,200	$8,120,628	$7,417,630	$6,585,430	$7,543,746	$7,739,586	$7,781,279	$7,819,350	$8,132,579	$9,292,615	$9,661,498
Operating Expenses	$14,592,388	$15,457,688	$15,727,788	$16,956,402	$16,323,393	$18,950,971	$17,044,295	$18,095,362	$19,097,278	$19,726,391	$22,572,999	$23,602,200	$24,711,818
Net Patient Income	-$5,978,592	-$6,075,167	-$6,092,962	-$8,531,680	-$8,846,331	-$11,780,356	-$9,601,128	-$10,225,572	-$10,922,989	-$10,748,582	-$13,316,964	-$13,372,306	-$14,123,758
Net Patient Revenue	$8,613,796	$9,382,521	$9,634,826	$8,424,722	$7,477,062	$7,170,615	$7,443,167	$7,869,790	$8,174,289	$8,977,809	$9,256,035	$10,229,894	$10,588,060
Payroll Costs	$6,738,758	$7,041,900	$7,386,426	$8,368,967	$8,084,301	$8,294,019	$8,977,931	$9,678,741	$10,415,801	$11,320,493	$11,705,436	$12,810,502	$13,204,615
Operating Margin %	-69.4%	-64.8%	-63.2%	-101.3%	-118.3%	-164.3%	-129.0%	-129.9%	-133.6%	-119.7%	-143.9%	-130.7%	-133.4%
Medicare %	20.8%	16.8%	15.2%	31.0%	24.8%	23.5%	21.7%	22.9%	23.8%	23.7%	25.5%	19.1%	21.2%
Medicaid %	10.4%	10.5%	13.8%	26.1%	30.8%	31.4%	26.2%	30.6%	30.4%	34.7%	41.2%	23.4%	7.8%
Private %	68.8%	72.7%	71.0%	42.9%	44.4%	45.1%	52.1%	46.5%	45.8%	41.5%	33.3%	57.5%	70.9%
Net Patient Revenue/Day	$314	$296	$293	$461	$451	$464	$459	$483	$524	$551	$563	$561	$615
Cost/Day	$531	$488	$479	$929	$985	$1,227	$1,051	$1,110	$1,223	$1,210	$1,373	$1,293	$1,436
Avg Length of Stay	43.7 days	60.9 days	66.9 days	68.9 days	60.7 days	62.8 days	62.6 days	62.4 days	65.3 days	84.5 days	71.2 days	81.8 days	78.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$10.6M

Net patient income

-$14.1M

Nonprofit Nonprofit Corporation

Net patient revenue

$10.6M

Net patient income

-$14.1M

Other income

$17.3M

Payroll costs

$13.2M 124.7% of net patient revenue

Other operating costs

$11.5M

Total costs

$24.7M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (55% of admissions), and a typical Medicare stay runs around 1 months.

Coverage residents most often arrive under.

Medicare 55%

Private pay 44%

Coverage residents most often leave under.

Medicare 45%

Private pay 54%

Living Spaces & Floor Plans for Baywood Court

1.6 miles from city center Estimated distance in miles from Castro Valley's city center to Baywood Court's address, calculated via Google Maps.

Quick search

Calculate Travel Distance to Baywood Court

Add your location

Compare Nursing Homes around the area

The information below is reported by the California Department of Social Services and Department of Public Health.


Mission Commons – A Provincial Senior Living Community	NH IL	Redlands (Live Oak Canyon)	-	16	-	54	Studio / 1 Bed / 2 Bed
Harrison Villa of Mt. San Antonio Gardens	NH AL IL MC SNF	Pomona	-	520	-	45	Studio
Vi at Palo Alto	NH AL IL MC SNF	Palo Alto	-	876	-	80	1 Bed / 2 Bed / 3 Bed
Canterbury Woods	NH AL IL SNF	Pacific Grove	-	190	A+	81	1 Bed / 2 Bed
Baywood Court	NH AL HOS IL SNF	Castro Valley	-	72	A+	25	-

Nursing Home Explorer

Is Baywood Court in a walkable area?

Baywood Court has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Baywood Court?

Baywood Court's occupancy is 72%.

Does Baywood Court have different floorplan options?

Yes — see the floorplan options available at Baywood Court on this page.

Are pets allowed at Baywood Court?

No, Baywood Court has a no-pet policy.

Does Baywood Court operate as a for-profit or non-profit?

Baywood Court is registered as a non-profit in CA.

Who is the administrator of Baywood Court?

Manjot Kaur is the administrator of Baywood Court.

How many beds does Baywood Court have?

Baywood Court has 72 beds.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Baywood Court

Overview of Baywood Court

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Safety & Compliance

Staffing

Leadership

Therapy & Rehabilitation

Additional Policies & Features

Amenities & Lifestyle

Pricing & Financial Information

Contact Baywood Court

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

62 Certified Nursing Assistant

15 Licensed Practical Nurse

9 Registered Nurse

3 Other Social Services Staff

2 RN Director of Nursing

7 Physical Therapy Assistant

1 Qualified Social Worker

1 Nurse Practitioner

5 Respiratory Therapy Technician

1 Clinical Nurse Specialist

1 Administrator

1 Dietitian

1 Speech Language Pathologist

1 Dental Services Staff

1 Occupational Therapy Aide

5 Other Physician

1 Physician Assistant

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Living Spaces & Floor Plans for Baywood Court

1 Bedroom

1 Bedroom

2 bedroom

2 bedroom