Baywood Court

Nursing Home, Assisted Living, Hospice Care, Independent Living & Skilled Nursing · Castro Valley, CA

CMS overall rating

21966 Dolores Street, Castro Valley, CA 94546 View map

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Baywood Court accepts Medicare and private pay.

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Baywood Court accepts Medicare and private pay.

Overview of Baywood Court

Manjot Kaur manages Baywood Court, a 72-bed nursing home on Dolores Street in Castro Valley, California. The building has been open for 35 years and stays filled to about 72 percent capacity, so they usually have open rooms. Stays average around 79 days, a timeline that shows the daily schedule splits its time between temporary post-hospital rehab and intermediate residential care. For payments, the billing department handles accounts through private funds and standard Medicare.

The surrounding neighborhood relies heavily on cars, scoring just 25 out of 100 for walkability, so visitors will almost always need to drive to the property. On the floor, the nursing crew delivers an average of 5 hours and 35 minutes of hands-on care to each resident daily. This round-the-clock staffing includes registered nurses, vocational nurses, and aides who run physical therapy routines and respite stays. For daily life, the campus offers restaurant-style dining, a swimming pool, a hot tub, and vegetable gardens, alongside structured social hours and exercise sessions.

Older adults looking into local care options can call the front office to ask how the admissions process works or to check on current openings. The intake coordinator can also set up a time for visitors to walk through the therapy building and check out the outdoor gardens.

Facility Direct Line (510) 733-2422

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs California averages

Total nursing care This home is ranked 14th out of 289 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 35m

32% above state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

52m

LPN / LVN

1h 16m

Nurse Aide

2h 47m

Weekend Total Nursing

4h 18m

Physical Therapist

Weekend RN

43m

All 6 underlying metrics are above the state average

Capacity and availability

79 days

72-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

35 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 25 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate

72%

Similar to the California average: 72.8%

Occupied beds

52 / 72

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceMarch 11, 1991

CountyAlameda

License Number#550000793

CMS Certification Number555855

RCFE Number#011440776

Baywood Court is legally operated by Baywood Court, and administered by Manjot Kaur.

Owner NameBaywood Court

Emergency SystemsYes

Safety FeaturesMonitored emergency response system.

Rehabilitation Services

Respite Care

Pets not allowed

Swimming Pool

Hot Tub

Garden

Emergency Call System

Landscaped Pathways

Entry FeeNo

Since 2022 · 4 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 0 citations 1 complaint 7 total visits 1 complaint visit 5 official inspections

Inspection Score

15 points above the California average for nursing homes (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	0	10	This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 10).↓ 100% better

Standout metricNo citations on file since 2022 — the California average is 10.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.	7	16	This facility has had 56% fewer total inspections than the California average (7 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	1	13	This facility has had 92% fewer complaint visits than the California average (1 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer Rank #211 / 1388 Complaint visits — State benchmarked This home is ranked 211th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	1	7	This facility has had 86% fewer other visits than the California average (1 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 86% fewer
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	14	This facility has 93% fewer total complaints than a typical California nursing home (1 vs. CA avg 14).↓ 93% better
Complaints per year Average complaints per year since 2022.	0.3	3.5	This facility has 91% fewer complaints per year than a typical California nursing home (0.3 vs. CA avg 3.5).↓ 91% better

Show Inspection Reports

Inspections Since 2019 · 7 years of data

Total health inspections 3

California average 12.5

Last Health inspection on Oct 2024

Total health citations

California average 50.2

Citations per inspection

California average 4.65

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 12 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)

Critical health citations

100% better than California average

California average: 0.4

Serious health citations

100% better than California average

California average: 1

0 critical citations California average: 0.4

0 serious citations California average: 1

12 moderate citations California average: 47.2

0 minor citations California average: 1.5

Citations history (last 7 years)

Infection Control moderate citation Oct 11, 2024

Corrected

Nutrition moderate citation Oct 11, 2024

Corrected

Pharmacy moderate citation Oct 11, 2024

Corrected

Pharmacy moderate citation Oct 11, 2024

Corrected

Total staff 119

Employees 79

Contractors 40

Staff to resident ratio 2.64 : 1

46% more staff per resident than California average

Avg staff/day 40

Average shift 7.5 hours

0% compared with California average

Total staff hours (quarter) 27,700

Nursing staff breakdown

7.9 hours

7.5 hours

7.6 hours

Contractor staffing

3,326 contractor hours this quarter

Certified Nursing Assistant: 17 Physical Therapy Assistant: 7 Respiratory Therapy Technician: 5 Other Physician: 5 Qualified Social Worker: 1 Speech Language Pathologist: 1 Physician Assistant: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	45	17	62	12,834	92	100%	7.6
Licensed Practical Nurse	15	0	15	4,833	92	100%	7.5
Registered Nurse	9	0	9	2,983	92	100%	7.9
Other Social Services Staff	3	0	3	1,023	81	88%	7.8
RN Director of Nursing	2	0	2	987	67	73%	8
Physical Therapy Assistant	0	7	7	864	79	86%	6.1
Qualified Social Worker	0	1	1	520	65	71%	8
Nurse Practitioner	1	0	1	512	64	70%	8
Respiratory Therapy Technician	0	5	5	503	75	82%	5.4
Clinical Nurse Specialist	1	0	1	476	79	86%	6
Administrator	1	0	1	472	59	64%	8
Dietitian	1	0	1	463	60	65%	7.7
Speech Language Pathologist	0	1	1	424	64	70%	6.6
Dental Services Staff	1	0	1	327	42	46%	7.8
Occupational Therapy Aide	0	1	1	170	23	25%	7.4
Other Physician	0	5	5	134	24	26%	5
Physician Assistant	0	1	1	72	12	13%	6
Occupational Therapy Assistant	0	1	1	55	13	14%	4.2
Medical Director	0	1	1	48	6	7%	8

62 Certified Nursing Assistant

% of Days 100%

15 Licensed Practical Nurse

% of Days 100%

9 Registered Nurse

% of Days 100%

3 Other Social Services Staff

% of Days 88%

View All Staffing Data in Danville

Total fines amount $3K

94% lower than California average

California average: $55K

Number of fines 1

58% fewer fines than California average

California average: 2.4

Payment Denials 0

100% fewer payment denials than California average

California average: 0.5

Fines amount comparison

This facility $3K

California average $55K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 6.1

8% better than California average

California average: 6.6

Functional decline score 11.8

In line with California average

California average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 15.6%

41% worse than California average

California average: 11.1%

Walking Ability Worsened 9.8%

19% better than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 10.0%

11% better than California average

California average: 11.3%

Falls with Major Injury 0.8%

54% better than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers 4.4%

11% better than California average

California average: 5.0%

Urinary Tract Infection 1.6%

27% worse than California average

California average: 1.2%

Lost Too Much Weight 0.0%

100% better than California average

California average: 4.2%

Depressive Symptoms 0.0%

100% better than California average

California average: 6.7%

Antipsychotic Use 9.9%

In line with California average

California average: 10.1%

Pneumococcal Vaccine 100.0%

In line with California average

California average: 98.5%

Influenza Vaccine 94.4%

In line with California average

California average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 99.3%

6% better than California average

California average: 94.0%

Antipsychotic medication increase 0.0%

100% better than California average

California average: 1.5%

Influenza Vaccine 97.2%

In line with California average

California average: 93.2%

Breakdown by payment type

Medicare

55% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

44% of new residents, often for short stays.

Typical stay 4 - 5 months

Total residents 45

Medicare

22.2% of residents

Medicaid

46.7% of residents

Private pay or other

31.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Baywood Court from 2012–2024, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 06/2024.

Occupancy Rate 84.0% ↓ 5.3pp vs 2023

Net Patient Income -$14.1M ↓ ~$751.5K vs 2023

Payroll Costs $13.2M ↑ ~$394.1K vs 2023

Operating Margin -133.4% ↓ 2.7pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	71.5%	82.7%	91.9%	89.3%	80.9%	75.5%	79.3%	79.7%	76.2%	79.7%	80.4%	89.3%	84.0%
Beds	105	105	98	56	56	56	56	56	56	56	56	56	56
Net Income	$1,098,271	$1,312,897	$2,705,341	$2,072,410	$1,452,699	-$61,526	$2,039,258	$2,272,231	$3,065,306	$5,943,128	-$3,922,954	$2,350,473	$3,132,553
Gross Revenue	$8,665,657	$9,273,807	$9,675,200	$8,120,628	$7,417,630	$6,585,430	$7,543,746	$7,739,586	$7,781,279	$7,819,350	$8,132,579	$9,292,615	$9,661,498
Operating Expenses	$14,592,388	$15,457,688	$15,727,788	$16,956,402	$16,323,393	$18,950,971	$17,044,295	$18,095,362	$19,097,278	$19,726,391	$22,572,999	$23,602,200	$24,711,818
Net Patient Income	-$5,978,592	-$6,075,167	-$6,092,962	-$8,531,680	-$8,846,331	-$11,780,356	-$9,601,128	-$10,225,572	-$10,922,989	-$10,748,582	-$13,316,964	-$13,372,306	-$14,123,758
Net Patient Revenue	$8,613,796	$9,382,521	$9,634,826	$8,424,722	$7,477,062	$7,170,615	$7,443,167	$7,869,790	$8,174,289	$8,977,809	$9,256,035	$10,229,894	$10,588,060
Payroll Costs	$6,738,758	$7,041,900	$7,386,426	$8,368,967	$8,084,301	$8,294,019	$8,977,931	$9,678,741	$10,415,801	$11,320,493	$11,705,436	$12,810,502	$13,204,615
Operating Margin %	-69.4%	-64.8%	-63.2%	-101.3%	-118.3%	-164.3%	-129.0%	-129.9%	-133.6%	-119.7%	-143.9%	-130.7%	-133.4%
Medicare %	20.8%	16.8%	15.2%	31.0%	24.8%	23.5%	21.7%	22.9%	23.8%	23.7%	25.5%	19.1%	21.2%
Medicaid %	10.4%	10.5%	13.8%	26.1%	30.8%	31.4%	26.2%	30.6%	30.4%	34.7%	41.2%	23.4%	7.8%
Private %	68.8%	72.7%	71.0%	42.9%	44.4%	45.1%	52.1%	46.5%	45.8%	41.5%	33.3%	57.5%	70.9%
Net Patient Revenue/Day	$314	$296	$293	$461	$451	$464	$459	$483	$524	$551	$563	$561	$615
Cost/Day	$531	$488	$479	$929	$985	$1,227	$1,051	$1,110	$1,223	$1,210	$1,373	$1,293	$1,436
Avg Length of Stay	43.7 days	60.9 days	66.9 days	68.9 days	60.7 days	62.8 days	62.6 days	62.4 days	65.3 days	84.5 days	71.2 days	81.8 days	78.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$10.6M

Net patient income

-$14.1M

Nonprofit Nonprofit Corporation

Net patient revenue

$10.6M

Net patient income

-$14.1M

Other income

$17.3M

Payroll costs

$13.2M 124.7% of net patient revenue

Other operating costs

$11.5M

Total costs

$24.7M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (55% of admissions), and a typical Medicare stay runs around 1 months.

Coverage residents most often arrive under.

Medicare 55%

Private pay 44%

Coverage residents most often leave under.

Medicare 45%

Private pay 54%

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1.6 miles from city center Estimated distance in miles from Castro Valley's city center to Baywood Court's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Baywood Court		IL AL HOS NH SNF	Castro Valley	72 Facility 72 CA AVG 104 Rank #977 / 1646	72.2% Facility 72.2% CA AVG 73.9 Rank #870 / 1492	-2%	5.58 Facility 5.58 CA AVG 4.22 Rank #14 / 289				-15%	+32%	$0 Facility $0 CA AVG $56.5k Rank #1 / 294	96 Facility 96 CA AVG 81 Rank #1 / 1475	12 Facility 12 CA AVG 50.2 Rank #9 / 291	4.0 Facility 4.0 CA AVG 4.6 Rank #141 / 291	-	52	A+	25 Facility 25 CA AVG 59 Rank #1781 / 2058	Baywood Court	$10.6MFiscal year ending 06/2024 Facility $10.6MFiscal year ending 06/2024 CA AVG $15.7M Rank #187 / 260	$13.2MFiscal year ending 06/2024 Facility $13.2MFiscal year ending 06/2024 CA AVG $8.9M Rank #36 / 260	124.7%Fiscal year ending 06/2024 Facility 124.7%Fiscal year ending 06/2024 CA AVG 61.1% Rank #10 / 260	555855
Danville Post-Acute Rehab		IL NH SNF	Danville (Diablo Road)	95 Facility 95 CA AVG 104 Rank #809 / 1646	88.9% Facility 88.9% CA AVG 73.9 Rank #377 / 1492	+20%	4.36 Facility 4.36 CA AVG 4.22 Rank #85 / 289				+13%	+3%	$0 Facility $0 CA AVG $56.5k Rank #1 / 294	-	23 Facility 23 CA AVG 50.2 Rank #53 / 291	2.6 Facility 2.6 CA AVG 4.6 Rank #35 / 291	2	85	-	85 Facility 85 CA AVG 59 Rank #290 / 2058	Michael Andraszczyk	$17.5MFiscal year ending 12/2023 Facility $17.5MFiscal year ending 12/2023 CA AVG $15.7M Rank #87 / 260	$10.2MFiscal year ending 12/2023 Facility $10.2MFiscal year ending 12/2023 CA AVG $8.9M Rank #80 / 260	58.2%Fiscal year ending 12/2023 Facility 58.2%Fiscal year ending 12/2023 CA AVG 61.1% Rank #87 / 260	55919

Nursing Home Explorer

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Is Baywood Court in a walkable area?

Baywood Court has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Baywood Court?

Baywood Court's occupancy is 72%.

How long has Baywood Court been in business?

Baywood Court has been operating for approximately 35 years, based on available licensing and registration records.

Does Baywood Court have different floorplan options?

Yes — see the floorplan options available at Baywood Court on this page.

Are pets allowed at Baywood Court?

No, Baywood Court has a no-pet policy.

Does Baywood Court operate as a for-profit or non-profit?

Baywood Court is registered as a non-profit in CA.

Who is the administrator of Baywood Court?

Manjot Kaur is the administrator of Baywood Court.

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Baywood Court

Overview of Baywood Court

Quality ratings

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Safety & Compliance

Therapy & Rehabilitation

Additional Policies & Features

Amenities & Lifestyle

Pricing & Financial Information

Contact Baywood Court

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

CMS Health Inspection History

Inspections Since 2019 · 7 years of data

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

62 Certified Nursing Assistant

15 Licensed Practical Nurse

9 Registered Nurse

3 Other Social Services Staff

2 RN Director of Nursing

7 Physical Therapy Assistant

1 Qualified Social Worker

1 Nurse Practitioner

5 Respiratory Therapy Technician

1 Clinical Nurse Specialist

1 Administrator

1 Dietitian

1 Speech Language Pathologist

1 Dental Services Staff

1 Occupational Therapy Aide

5 Other Physician

1 Physician Assistant

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Living Spaces & Floor Plans for Baywood Court

1 Bedroom

1 Bedroom

2 bedroom

2 bedroom

Assisted Living Studios

Places of interest near Baywood Court

Calculate Travel Distance to Baywood Court

Financial Assistance for
Independent Living in California